Kristina T.
Education Management, 1-10 employees
Less than a year
“interactive presentations for class
Pros
One feature I have enjoyed most is the draggable elements option. As it lets both my students and me move items around even while the presentation is running which makes lessons much more interactive.
Cons
The part that has been the most frustrating in it is the user interface. As it is fairly hard to navigate and locating the interactions doesn't come across as user friendly to me.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Mayank S.
Marketing and Advertising, 1-10 employees
Less than 6 months
“paid plan feels ineffective
Pros
After trying the paid plan for a week, I honestly couldn't find any real benefit in it. As nothing in the tool felt particularly useful or effective during that time.
Cons
paid plan just doesn't deliver much value. Also the animation features are not good to work with and overall I wouldn't recommend using it right now.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
3
virginie B.
Professional Training & Coaching, 1-10 employees
More than a year
“visually engaging but takes time
Pros
Genially helps you create interactive, eye-catching educational content. Plus it makes training sessions, quizzes and presentations much more dynamic.
Cons
Interface takes some getting used to, a number of advanced features are restricted in the free version and heavier projects can become slow.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Sanne R.
Marketing and Advertising, 1-10 employees
Less than a year
“awful support and refund mess
Pros
I have not actually used the software, so I cannot really comment on that.
Cons
The customer service and communication are terrible. You often wait weeks for a reply, if you can reach them at all. I subscribed in November 2023, then realized it was not for me, so I canceled to stop it from renewing. Even so they still mistakenly charged me $250. Later they admitted that I had canceled but they still have not refunded my money. They just keep making excuses. I want my money back and I want nothing more to do with this company.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
3
Adrien D.
International Trade and Development, 1-10 employees
More than a year
“Support team makes things worse
Pros
At this point I do not really see any advantages anymore especially now that I know no one replies when you send an email to support.
Cons
Well lack of response from your team really hurts the customer relationship and shows you don't care about users. Also the software is not accessible as navigation is very hard and finding information inside a Genially presentation is complicated.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
2
Functionality
6
Niall M.
Computer Hardware, 1-10 employees
Less than 6 months
“misleading annual billing setup
Pros
It looks like the platform has some useful tools for digital publishing.
Cons
The subscription setup feels misleading because most plans are really annual commitments. As they show the cost as a monthly breakdown but they do not clearly tell you upfront that you will be charged for the full year immediately.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
7
Functionality
6
Jade A.
E-Learning, 1-10 employees
Less than a year
“colorful templates spark creativity
Pros
The colorful game templates are a big plus. There are plenty of gamification options to work with which makes it possible to get really creative and customize activities around students needs. It feels a lot like Canva but built for gamification.
Cons
One frustrating part has been the communication during the holiday season. As I have been trying to upgrade my account to the Author subscription at the Black Friday price and even though they said it could be done, I still have not heard back.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
4
Functionality
8
Juan S.
Writing and Editing, 1-10 employees
More than a year
“Freezes which is annoying
Pros
I do like the style of the platform and the way it presents ideas and templates.
Cons
The site has been having several issues. Like I used to have no trouble logging in or creating a presentation but now once I reach the dashboard, it just freezes and won't let me do anything. Let me tell you that my internet connection is fine and this doesn't happen with other websites.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
6
Maria C.
E-Learning, 1-10 employees
Less than 6 months
“pretty easy to use!
Pros
It is pretty easy to use and I really appreciate being able to insert media while also having control over how people move through the pages.
Cons
In some exercises, I can only add one item at a time which is a major limitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastian J.
Design, 1-10 employees
Less than 6 months
“Worst support!
Pros
I did not even get far enough to evaluate any of those points.
Cons
The support was laughably bad. Also because of technical limits, the product cannot be embedded into my page builder, Oxygen so it is completely useless for me. Plus I contacted support to ask for a refund for my paid premium subscription. Instead of a refund they only offered to switch me to a cheaper plan. I replied that this was not a solution as I still wouldn't be able to use the product on any plan and I clearly asked to cancel my subscription. After that I never got another response. In the end I paid 90 euros for nothing and could not even get a proper reply. Needless to say, I would not recommend this product to anyone. Thanks for nothing.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Maria D.
Primary/ Secondary Education, 1-10 employees
Less than a year
“creative lessons are available!
Pros
It lets us present content in ways that go beyond the usual slideshow format, create escape rooms and quizzes and also make use of AI features.
Cons
As a teacher I use the free version but in other contexts not everyone can afford to pay for it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara T.
Primary/ Secondary Education, 11-50 employees
More than a year
“saved work keeps disappearing
Pros
Genially is simple to use and you can create multiple projects without much trouble.
Cons
The biggest problem is that my work does not actually stay saved. Even when I save the changes before leaving, they're gone when I come back. I am tired of having to redo everything.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
2
Daniela V.
E-Learning, 51-100 employees
More than a year
“Interactive animated designs
Pros
Being able to create interactive and animated content is the part I enjoyed most about Genially.
Cons
I did not come across any unpleasant aspects while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marilyn M.
Higher Education, 101-500 employees
More than a year
“Always offer engaging lessons
Pros
The content I create with Genially really helps my students stay focused. That's mostly because it is interactive, has bright visuals and produces high quality results.
Cons
At this point I honestly haven't come across any downsides. That may also be because I am very motivated and enthusiastic about using the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olteanu O.
Primary/ Secondary Education, 51-100 employees
More than a year
“creative tools that deliver
Pros
Genially is a user friendly product with plenty of tools to work with.
Cons
There really is not anything about it that I like the least.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 51-100 employees
More than a year
“comes with full of possibilities
Pros
It lets you create presentations with lots of interactive elements, along with escape rooms and different kinds of games.
Cons
free version comes with quite a few limitations especially since it doesn't let you download presentations. The games could also be more structured.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anais K.
E-Learning, 1-10 employees
More than a year
“lots of fun templates available
Pros
There are lots of templates available in different styles which gives us plenty of variety to work with. Also it is possible to create colorful, engaging presentations with animations and you can download them as PDF or JPG files. You can also share them through an online or offline link so the animations can still be viewed and having the option to password-protect presentations is really useful.
Cons
Interactive PDFs have not worked properly for me. Also a large number of the templates are geared toward teachers, so there are fewer suitable options when creating content for adults.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
E-Learning, 1-10 employees
Free Trial
“Pretty perfect for infographics
Pros
When it comes to creating infographics, Genially is really excellent!
Cons
I was happy with everything in it. So there is nothing I can really criticize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Magda Patricia P.
Primary/ Secondary Education, 500+ employees
More than a year
“versatile design tools
Pros
I love how flexible it is. Plus being able to play around with shapes and colors, insert videos, sounds and different elements, then move, arrange and resize everything however I want gives me a lot of creative freedom.
Cons
The only downside is that image handling feels somewhat limited.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Bastien L.
Management Consulting, 101-500 employees
More than a year
“publishing works well
Pros
Publishing and sharing work really well. Also there are plenty of templates to choose from and it offers lots of interactive features.
Cons
There is no option to publish in private mode.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Flor T.
Telecommunications, 51-100 employees
Free Trial
“Pretty engaging tool
Pros
It has many features for building a full, interactive presentation that really keeps viewers interested. And overall the platform is engaging and fun to use.
Cons
Up to this point I have not come across anything I dislike. It feels simple to use and still offers a lot of options, even in the free version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sofi T.
Marketing and Advertising, 1-10 employees
More than a year
“User friendly
Pros
its simple to use, feels different from other tools and the interactive features are really amazing.
Cons
At first it takes a little time to get used to how everything works but there are very helpful videos that explain it well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ann Katrin K.
E-Learning, 1-10 employees
Less than a year
“Packed with great features
Pros
Customizing the built-in presentation templates or creating one from scratch is really easy. Also there are plenty of interactive and multimedia features which make presentations feel much more engaging than a standard slideshow. And since it is co-funded by the EU, it also seems more aligned with EU data protection requirements than many other platforms. Even with minimal effort, the end result can look very detailed and polished.
Cons
Sometimes the sheer number of available options can feel a bit overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ivan L.
Telecommunications, 500+ employees
More than a year
“user friendly for everyone
Pros
The best part is how much freedom it gives you to add different options and it is way too easy to use. Even someone with no experience can pick it up and use it naturally without much effort. Also it was adopted very quickly across all our departments which shows how accessible it is for different kinds of users.
Cons
One issue I'd mention is that when you create content under one account and then share it with other accounts, you're really only sharing access to use it. If the original account deletes that content, everyone else loses it too. That can cause problems at times and it would be much better if content could be copied from one account to another without those limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lourdes G.
Supermarkets, 500+ employees
Less than a year
“Very practical tool
Pros
It is very simple to use, comes with a wide variety of resources and publishing content is really easy.
Cons
I noticed that a lot of the features are not enabled in the free version.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Karen P.
Insurance, 11-50 employees
Free Trial
“feature rich software
Pros
The program comes with a wide range of functions and features which makes it very complete and useful for creating different kinds of content.
Cons
Some of the options can be a little complicated to use at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor P.
Management Consulting, 51-100 employees
Less than a year
“Comes with endless customization options
Pros
Genially lets me create presentations with a really wide range of customization options, so I can adjust the design and content exactly the way I want.
Cons
Honestly I have not come across any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raphael B.
Insurance, 500+ employees
More than a year
“Reliable tool!
Pros
There are lots of features available and it's also possible to get inspiration from creations shared by other users.
Cons
With the free version, we cannot publish our project privately
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Carla E.
Marketing and Advertising, 51-100 employees
More than a year
“highly user friendly!
Pros
One thing I really enjoy is the interactive content it offers and you can customize the entire presentation however you want. Also it is easy to use which makes it a good fit for all kinds of users.
Cons
I really have not run into any issues. It has improved a lot over the years and the updates seem to have fixed any problems it may have had in the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Delphine L.
Higher Education, 1-10 employees
More than a year
“visual creation powerhouse
Pros
Genially is an outstanding and comprehensive tool for interactive visual communication. This online platform offers extremely rich content and a very appealing interface, making it possible to create original infographics and presentations, as well as animated interactive images for training sessions and escape games. On top of that it includes hundreds of customizable templates which makes the software not only highly capable but also very beginner friendly by giving users plenty of options. Another strong point is the variety of sharing methods available. Which means creations can be exported as PDF, in HTML or embedded with code. Finally it has built a large user community which is a valuable source of support when creating your own content.
Cons
Aside from a few very occasional network interruptions, I really have nothing negative to say about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa Q.
Hospital & Health Care, 500+ employees
More than a year
“interactive presentations made simple
Pros
Turning important information into clear, interactive presentations is really easy with Genially. Plus it is very user friendly and makes the whole creation process feel simple and approachable.
Cons
Nothing major comes to mind. The platform is user friendly for building what we need and the templates make getting started much easier. Without them, the starting point could feel a bit more complicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sabine T.
E-Learning, 11-50 employees
Less than 6 months
“Engaging classroom tool
Pros
It is a very engaging tool to use in class and really captures the students interest.
Cons
Well it is a shame the guides aren't available in Dutch. If they were, I could use many more of your features and tools. Right now that often makes things difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jean D.
E-Learning, 1-10 employees
More than a year
“great templates for non-designers
Pros
Even without any graphic design skills, this works really well. I also really like the flexibility and wide variety of templates available.
Cons
The pricing model has a negative effect on how easily content created in it can be used with other tools or platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yared C.
Primary/ Secondary Education, 11-50 employees
More than a year
“pretty confusing setup
Pros
It's really strong when it comes to customization, building presentations and storing content and images. Also there are plenty of elements available to personalize projects and animate data and being able to collaborate online with other people is a very useful feature.
Cons
Well it is not very user friendly so making presentations is not easy for a beginner. Also it does not work with Excel which most companies use regularly. On top of that it is expensive.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
8
Functionality
4
Sandra A.
Primary/ Secondary Education, 51-100 employees
More than a year
“lessons that are engaging
Pros
This has become an essential classroom tool for me especially during English lessons because it helps turn them into interactive sessions that are much more enjoyable for students.
Cons
Using it can feel a bit complicated at first especially in the beginning. Even so, it is definitely worth taking the time to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrien L.
Wholesale, 101-500 employees
More than a year
“Overall excellent tool!
Pros
Using it is easy and the design looks great too. Also the interface is clean and simple like no clutter, no ads and no unnecessary features. It even offers lots of content including an image library, vector shapes, editable diagrams and modern, professional presentation templates that are updated regularly. Another big plus is that presentations save automatically after each action without slowing you down. You can also export a project as PDF or HTML for offline use or embed it on a website using embed code, social media and more. Honestly it is excellent.
Cons
There is very little to complain about, aside from the occasional network interruption probably linked to system updates. Even then it has not affected my work at all and nothing was lost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josep Maria n.
Primary/ Secondary Education, 500+ employees
Less than 6 months
“Easy to share projects
Pros
Being able to share the creations I make with my classmates is really valuable.
Cons
Some resources are a bit complex to use and it also depends on having an internet connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Utilities, 1-10 employees
Less than a year
“web-based sharing that shines
Pros
It is web-based which is a big plus. As I can just send a link instead of dealing with large attachments or low-quality images that don't support video.
Cons
At first the editor felt a bit awkward to use and some tools were placed in spots that were hard to find.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pascual G.
Computer Software, 51-100 employees
Less than a year
“Useful in so many ways
Pros
Across our organization Genially has been useful in a lot of different ways. It lets us add interactive elements and content layers that help hold people's attention through a more story-driven style, all without needing any programming skills. We can also include audio and video without any trouble which gives our presentations more reach and impact. Plus it's helpful that we can add buttons for the main social networks or simply share the link by email, so everything stays accessible from one place.
Cons
It would be really nice if the free version included more templates that could be downloaded and used. It also depends heavily on having an internet connection and access to templates is tied to the plan you pay for. Though the animation area is genuinely very good but other tools like Powtoon seem to have gone a bit further when it comes to interactive video-style presentation handling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Estela P.
E-Learning, 500+ employees
More than a year
“The best for interactive learning
Pros
After using this software for a long time, I have watched it add more sections and features over time which is why it has become my favorite. The way it can be embedded into an educational platform is also incredible and really adds a lot of value.
Cons
sometimes I have trouble viewing it properly on a cell phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalia G.
E-Learning, 1-10 employees
More than a year
“Pretty perfect for classes
Pros
Genially is the app I rely on most in my daily routine both for work and for classes. I use it mainly for teaching purposes but it also helps me present and communicate ideas clearly. Overall it is visual, user friendly and very appealing.
Cons
It still does not perform well on tablets or mobile phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chrysanthos S.
Education Management, 500+ employees
Less than a year
“Top gamified lessons
Pros
When it comes to using gamification in learning, this is probably the strongest tool I have seen. It offers several attractive themed templates to work with and the escape room options are especially fun and engaging for students. On top of that the media library is rich, with a wide variety of background images to choose from. The animation features also play a big role in building interactive materials. Overall I honestly do not think there is another platform out there that delivers this same level of gamified lessons.
Cons
I do not really have any major complaints. If I had to mention one thing, it would be the absence of real-time collaboration which is something I wish Genially included.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arzu O.
Information Technology and Services, 500+ employees
More than a year
“makes things fun!
Pros
Able to put together professional-looking visual content quickly is the biggest benefit for me and it makes my presentations much more engaging and enjoyable.
Cons
To me the features are already good enough because the whole point is to work fast and keep things simple. If it had much more, we would probably need a more technical tool and that would just make things more complicated. The only thing I still miss is the ability to collaborate with teammates on projects. So that would be a really nice addition.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frederic F.
E-Learning, 1-10 employees
More than a year
“Quick to learn and use
Pros
It's very easy to work with and within just a few minutes you can already start using it confidently.
Cons
At times some features feel a bit limited and only cover the basics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
eric g.
Computer Software, 1-10 employees
Less than 6 months
“interactive flyers, frustrating billing
Pros
The interactive flyer project turned out to be a really nice communication tool and worked well for presenting content in a more engaging way.
Cons
monthly subscription setup feels like a complete rip-off. They keep charging every month without any warning and if you try to switch to an annual plan, they refuse to subtract the first months you already paid, even though that option is presented at the beginning.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Miguel E.
E-Learning, 1-10 employees
Less than a year
“Allows me to be creative
Pros
Genially really gives me plenty of room to be creative and bring ideas to life, then publish them without any hassle.
Cons
I'd still love to see more white-label options on their own server especially a white-label URL feature so I wouldn't need to move content over to my own site.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10