
Wistia Reviews
Total 12 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Karandeep
Information Technology and Services, 500+ employees
Less than a year
“Essential for video hosting
Pros
It is an excellent video hosting platform with fantastic analytics and lead capture tools that provide marketers like me with clear, detailed insights. I also like how it seamlessly integrates with Marketo.
Cons
The pricing could be improved. As I am not sure if small businesses can afford this tool. And while it is feature-rich I feel like it would be great if more features were available under the free trial.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Marco
Banking, 500+ employees
Less than a year
“Reliable tool
Pros
With Wistia software I find it really simple to create videos with tons of options for enhancements and measurements.
Cons
Well $400 for the Advanced package feels a bit overpriced to me.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Joshua
Education Management, 51-100 employees
More than a year
“perfect for business video and engagement
Pros
The webinar tool in Wistia offers a fresh, modern way to host webinars and capture leads unlike many other tools that feel outdated. Plus the feature that lets us see where our videos are embedded is incredibly helpful as well as the video analytics to track how your content is performing.
Cons
Migrating content from channel pages to the regular library can be tricky because they use a different URL structure. Also the webinar sign-up options do not allow full customization of fields to match our HubSpot fields.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Madeleine
Marketing and Advertising, 11-50 employees
Less than a year
“Makes customization easy
Pros
I really liked how easy it was to customize thumbnails and video players when embedding them on my website. The UI is also very user friendly and there are plenty of options to choose from.
Cons
It was not obvious at first that you could link to timestamps in the video but once I figured it out it turned out to be a great additional feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Marketing and Advertising, 11-50 employees
More than a year
“Can't get better than this
Pros
Not only is the performance reliable, but it also has some excellent features. Moreover the comprehensive documentation and integrations work seamlessly for us from the start.
Cons
I feel like user management features could be more detailed but it is definitely not a dealbreaker.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Claire
Computer Software, 101-500 employees
More than a year
“A fantastic platform
Pros
You can host videos in either channels or projects with channels providing a great public facing playlist. Also the platform is easy to navigate and very user friendly. It even makes storing and organizing videos a simple process and I find it an excellent hosting option. The new auto-captioning/transcribing feature is really useful too although it could use some improvements. However I imagine it works on machine learning so it will get more accurate over time.
Cons
The only problem is the extra charges when you exceed your video allowance. We are currently reviewing our videos to see if any can be hosted internally instead of publicly shared.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Outsourcing/Offshoring, 500+ employees
More than a year
“Your business needs this video platform
Pros
There are many features I love like the CTR but if I had to pick just one, it would be the replace media feature. Also it has been a lifesaver when I need to update media that's embedded in multiple places without the need to re upload or re embed it.
Cons
So far I have not come across any issues with the platform and when I do need assistance, Wistia's customer service is excellent. I can honestly say it is the best customer service I have ever experienced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 101-500 employees
Free Trial
“The best option for companies needing video hosting
Pros
The speed for hosting videos is faster and more improved compared to most other platforms we have used.
Cons
I feel like it would be great to have more templates available for creating videos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rono
Computer Software, 1-10 employees
Less than a year
“Loved it
Pros
I love how Wistia lets me stream my videos smoothly and their analytics feature allows me to curate my content pretty nicely.
Cons
For an individual user I think it can be a bit pricey.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Will
Marketing and Advertising, 11-50 employees
More than a year
“My go-to for a long time
Pros
It is very simple and easy to use but the good thing is that there are powerful features available if you need them. Such as few of the marketing features like email gating are very essential for us.
Cons
No real downsides. However some features like HubSpot integration are only available on higher-tier plans but that is understandable for B2B software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Performing Arts, 1-10 employees
Free Trial
“Perfect for sharing quality videos with businesses
Pros
The best part of this software to me is how easy it is to customize and manage videos, share them with other companies and get detailed analytics.
Cons
I could not find anything I dislike about this program. Also it is easy to use and offers lot of different options.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
7
layal
Computer Hardware, 101-500 employees
More than a year
“Quite a complete tool
Pros
I used Wistia to host and manage all my videos in one place and the best thing is that it also integrated it with HubSpot.
Cons
There is nothing I dislike about it. As I have never had any issues at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10