Contractor Commerce

What Is Contractor Commerce?

Contractor Commerce is a cloud-based e-commerce software that turns a home service contractor's existing website into an online buying experience. It lets HVAC, plumbing, and electrical businesses publish real pricing, guide homeowners through AI-driven buying journeys, and sell products and services online.

Contractors can sell products, maintenance agreements, and fully installed systems while offering estimates, scheduling, financing, and online payments. This gives homeowners a self-service way to research options, compare prices, and move forward with services at any hour.

What Is Contractor Commerce Best For?

Contractor Commerce stands out with its AI-guided buying journey, which helps homeowners explore services, understand pricing, upload photos, compare options, and determine next steps online. This turns a contractor’s website into an interactive sales channel rather than a static information page, helping businesses qualify prospects and capture purchase opportunities even outside regular business hours.

How Much Does Contractor Commerce Cost?

Contractor Commerce pricing starts at $450/month for the Ignite plan. The platform also offers the following plans:

• Launch: $750/month
• Grow: $1,500/month
• Scale: $2,250/month

The following additional charges are listed separately from Contractor Commerce’s monthly subscription plans:

• Platform Setup Fee: $500–$1,000 one-time – $500 for Ignite and $1,000 for Launch, Grow, and Scale
• Transaction Fees: 2%/transaction, capped at $150/sale – Applies to Launch, Grow, and Scale when payments move through the store, including deposits and down payments
• Taxes: Additional – Taxes are added to the monthly subscription price as applicable

Disclaimer: The pricing is subject to change.

Contractor Commerce Integrations

The software supports integration with multiple systems and platforms, such as:

• ServiceTitan
• Smart AC
• Hatch
• CHIIRP
• Zapier software

How Does Contractor Commerce Work?

Here is how you can get started with Contractor Commerce once your store is live on your website:

• Log in and access the dashboard to view submissions, orders, and close rates
• Present homeowners with Good, Better, and Best pricing options
• Guide homeowners through AI-driven questions about their project
• Collect uploaded photos as part of the buying journey
• Provide online estimates for products, services, and systems
• Accept deposits, membership payments, and full checkout online
• Connect your store with ServiceTitan to streamline order management

Who Is Contractor Commerce For?

Contractor Commerce software is suitable for a wide range of industries, including:

• HVAC
• Plumbing
• Electrical
• Heating
• Cooling
• Home services
• Air conditioning

Contractor Commerce Use Cases

Based on our analysis of Contractor Commerce's capabilities, we have identified key scenarios where this software is a strong fit for home service contractors:

1. Provide Instant Quotes Online

Home service contractors that rely on phone-based quoting may lose prospects who want pricing before speaking with a sales representative. Contractor Commerce’s conversational AI quoting guides homeowners through project-specific questions and provides online estimates based on configured pricing. This lets customers receive a quote directly through the contractor’s website before contacting the sales team.

2. Capture Higher-Intent Website Leads

Online inquiries often provide limited information about what a homeowner actually needs, making it difficult for sales teams to assess the opportunity. Contractor Commerce’s guided buying journeys collect project information and can provide estimates before the lead reaches the contractor. This gives sales teams more context about the customer’s needs and creates a clearer path from website visit to sales opportunity.

3. Sell Products Through An Online Store

Customers looking for replacement products can browse and order directly through a contractor’s website using Contractor Commerce’s online store. The platform supports contractor-defined pricing and can handle product fulfillment and shipping for eligible products. This creates a direct purchasing workflow for customers who prefer ordering online rather than calling or visiting the business.

4. Sell Maintenance Plans Online

Maintenance agreements can be presented as online offerings through Contractor Commerce, allowing customers to review available plans and complete recurring payments. The platform supports recurring payments for maintenance services, giving businesses a way to sell these agreements directly through their websites. This reduces the need to complete every maintenance-plan sale through a sales representative.

Is Contractor Commerce Right For You?

Looking for a way to turn everyday website visitors into paying customers instead of unanswered phone calls? Contractor Commerce solves the problem of hidden pricing and after-hours inquiries by putting a self-service storefront directly on a contractor's website.

The software scales as contractors add trade lines, memberships, and product lines to their store. Contractors such as Jolly Plumbing Heating & Air, Hobaica Services, and Summit Heating & Cooling use the platform to convert traffic into sold jobs.

Still not sure if the software is right for you? Contact us at (661) 384-7070, and we will help you make the best decision regarding Contractor Commerce features and more.