Last Updated
Overview
Hello Retail transforms ecommerce with AI-powered personalization that predicts buying behavior using millions of data points. While setup requires some technical expertise, the platform offers automated email marketing that boosts conversions. It's perfect for growing online stores ready to move beyond generic shopping experiences and create personalized customer journeys.
Overall Rating
Based on 10 users reviews
4.4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Hello Retail Specifications
- Email Marketing
- Reporting/Analytics
- SEO Management
- Promotions Management
What Is Hello Retail?
Hello Retail is a comprehensive AI-powered e-commerce personalization platform that helps online stores increase conversions through intelligent search, product recommendations, and automated email marketing. The platform uses advanced behavior recognition technology to understand individual customer intent and deliver tailored experiences across every touchpoint. From smart search results to personalized product recommendations, it helps merchants create unique experiences that drive higher engagement and revenue growth.
What Is Hello Retail Best For?
The platform is best known for its ‘Product Intelligence technology’ that uses millions of data points to predict buying behavior at scale. Furthermore, it is a privacy-aware solution that works even when browsers block cookies. By converting product attributes into vectors and identifying cross-shop relations between products, the system delivers accurate personalization and recommendations that drive conversion improvements.
Hello Retail Pricing
The vendor offers flexible Hello Retail price plans that ensure businesses get exactly what meets their needs. Pricing is based on monthly orders, website visitors, and SKU count, with four main tiers:
- Example Tier 1 - From €540/month
- Example Tier 2 - From €1524/month
- Example Tier 3 - From €2890/month
- Example Tier 4 - From €3980/month
Disclaimer: The pricing is subject to change.
Hello Retail Integrations
The software integrates with major e-commerce platforms and marketing tools, including:
- Shopify software
- WooCommerce
- Magento
- Lightspeed Retail
- Shopware
Who Is Hello Retail For?
Hello Retail is used by multiple industries and sectors, including:
- Multi-brand online stores
- Fashion retailers
- Electronics and tech merchants
Is Hello Retail Right For You?
If you're running an ecommerce store with significant traffic and want to move beyond generic shopping experiences, Hello Retail is built for your growth ambitions.
The platform also helps businesses create personalized customer journeys. This increases conversions, boosts average order values, and drive repeat purchases through intelligent AI-powered recommendations. Thus, the software provides the technological foundation for sustainable growth.
Still unsure if it fits your strategy? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hello Retail Features
Smart Product Recommendations
This feature offers customizable recommendation strategies that use AI-powered algorithms and personalization tactics that can be placed anywhere on your site. The system analyzes customer behavior and purchase patterns to suggest the most relevant products, boosting conversions and increasing average basket size across all touchpoints.
Newsletter Content Automation
The platform includes product recommendations directly in email marketing while maintaining your design and email service provider, with support for manual campaigns, rolling campaigns, and automated campaigns. Support for triggers such as abandoned carts, price reduction, post-conversion, and back in stock are included, ensuring comprehensive email personalization without additional setup.
Personalized Category Pages
Hello Retail features personalized category pages that make every category and brand page unique to each customer with multiple category configurations, product filters, and customized sorting. This feature ensures that category pages dynamically adjust based on individual customer preferences and behavior, improving engagement and discovery.
Retail Media Platform
This feature turns traffic into revenue with personalized sponsored products that are context-aware and tailored to individual customers. The platform includes tracking impressions, clicks, and revenue, with personalized promotions, creating additional monetization opportunities from existing website traffic.
Pros And Cons of Hello Retail
Pros
Intuitive platform that works well once set up
Can be customized to meet unique business needs
Excellent customer support and implementation assistance
Cons
Initial setup and configuration can be complex
The search machine can be a bit slow
Hello Retail Reviews
Total 10 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Automotive, 101-500 employees
Less than 6 months
“The customer success team stands out”
Pros
The thing that really makes this product stand out from others I have tried is the customer success team. They were incredibly helpful as we honestly could not have pulled this off without them. To be honest I cannot emphasize enough how skilled and proactive they have been throughout the whole process.
Cons
I really don't have any complaints as it does exactly what it's supposed to do.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“Outstanding support and solid ROI”
Pros
We have started using Hello Retail's Product Recommendations and Search tools. The setup was simple and the support we have received has been outstanding. We are already noticing a solid return on investment.
Cons
A few parts of the backend can be a little confusing at first but the support team has been so helpful that it has not really been an issue.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
Less than a year
“absolutely fantastic setup help”
Pros
The folks at Hello Retail who helped us get everything set up and fine-tuned have been absolutely fantastic.
Cons
It would be great to have a few more specific features like a built-in newsletter tool. But I get why that's not their main focus!
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
What other apps does Hello Retail integrate with?
The platform integrates with major ecommerce platforms, including Shopify, WooCommerce, Magento, Lightspeed, and Shopware etc.
What types of pricing plans does Hello Retail offers?
The vendor offers flexible pricing with four example tiers ranging from €540/month to €3980/month, based on monthly orders, visitors, and SKU count. Get in touch with us for a tailored Hello Retail cost estimate.
What languages does Hello Retail support?
Hello Retail contact page is presented in English, but based on the regional support numbers listed, the company likely offers assistance in Danish, Swedish, Dutch, Norwegian, French, Italian, and English, depending on the customer's location.
Does Hello Retail offer an API?
Yes, the platform provides API access for Search, Product Recommendations, and Pages.
Does Hello Retail offer a mobile app?
The vendor has not provided information about mobile app availability.
What level of support does Hello Retail offer?
Support is available via email, contact, and online form submission.
Who are the typical users of Hello Retail?
Hello Retail software serves mid-sized to large ecommerce retailers, multi-brand stores, fashion retailers and electronics merchants looking to implement advanced personalization.