Overview
ReturnGO empowers e-commerce retailers with a complete platform for managing returns, exchanges, and warranties. Its intuitive workflows, branded portals, and smart refund alternatives help businesses improve customer loyalty, reduce costs, and drive more revenue while maintaining strong security and compliance standards.
Overall Rating
Based on 12 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
ReturnGo Specifications
Multi-channel management
Partial order management
Reporting and analytics
Refund management
What Is ReturnGo?
ReturnGO is a cloud-based, comprehensive e-commerce platform designed for efficient returns and exchanges management. Tailored for online retailers, it provides an end-to-end post-purchase solution. The software offers key features such as return coverage, shipping solutions, branded tracking, and an intuitive ‘Edge’ portal. ReturnGO helps businesses streamline their returns process, retain revenue through exchanges and upsells, and reduce operational costs, all while fostering customer satisfaction and contributing to environmental sustainability.
ReturnGo Pricing
The vendor offers multiple pricing plans catering to businesses with diverse requirements. These include:
- Premium - $147/month
- Pro - $297/month
- Enterprise - Custom pricing
Disclaimer: The pricing is subject to change.
ReturnGo Integrations
ReturnGo supports integration with multiple systems and platforms, such as:
- Shopify
- BigCommerce
- Magento
- Wix
- DHL Express
- Trengo
- Zendesk
Who Is ReturnGo For?
ReturnGo software serves a wide range of industries and sectors, including:
- Retail
- Security and investigations
- Fashion and apparel
- Luxury goods and jewelry
- Textiles
- Sporting goods
- Manufacturing
Is ReturnGo Right For You?
Are you looking for a unified post-purchase platform that transforms returns into revenue? ReturnGO helps reduce refund costs and simplifies complex return processes to improve customer satisfaction.
ReturnGO offers SOC 2 and GDPR compliance to protect sensitive customer data and uphold rigorous privacy standards.
It delivers strong security and scalability, supporting businesses of all sizes with efficient, automated workflows that grow with your operations.
Still not sure if ReturnGO is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
ReturnGo Features
It offers an embedded, branded portal that lets customers initiate returns with ease. This streamlined process reduces support inquiries, retains more revenue, and empowers shoppers with clear options for exchanges or refunds.
ReturnGO provides an intuitive self-service exchange workflow that replicates a familiar shopping environment. Customers can effortlessly select alternative sizes or products, apply bonus credits as incentives, and complete exchanges within a fully branded, integrated experience.
The software delivers a fully integrated order tracking experience that keeps customers informed at every stage of shipping. The platform supports email and SMS notifications, customizable branded portals, and seamless upselling opportunities to increase post-purchase engagement and revenue.
It provides a dedicated self-service warranty portal that simplifies claim submissions and enhances customer trust. Merchants can tailor eligibility rules, automate claim validation, and issue refunds, credits, or replacements from a centralized, user-friendly dashboard.
ReturnGO provides ‘Return Guard’, a flexible program that lets customers pay a small fee at checkout for hassle-free returns. This feature reduces operational costs, generates additional revenue through coverage fees, and automatically manages free return labels and processing.