Last Updated Oct 7, 2025

Overview

ReturnGO empowers e-commerce retailers with a complete platform for managing returns, exchanges, and warranties. Its intuitive workflows, branded portals, and smart refund alternatives help businesses improve customer loyalty, reduce costs, and drive more revenue while maintaining strong security and compliance standards.

Overall Rating

Based on 12 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is ReturnGo?

ReturnGO is a cloud-based, comprehensive e-commerce platform designed for efficient returns and exchanges management. Tailored for online retailers, it provides an end-to-end post-purchase solution. The software offers key features such as return coverage, shipping solutions, branded tracking, and an intuitive ‘Edge’ portal. ReturnGO helps businesses streamline their returns process, retain revenue through exchanges and upsells, and reduce operational costs, all while fostering customer satisfaction and contributing to environmental sustainability.

ReturnGo Pricing

The vendor offers multiple pricing plans catering to businesses with diverse requirements. These include:

  • Premium - $147/month
  • Pro - $297/month
  • Enterprise - Custom pricing
Alternatively, you can get ReturnGO for free when bundled with the Return Guard return coverage plan. Request a custom ReturnGo cost quote for your business.

Disclaimer: The pricing is subject to change.

ReturnGo Integrations

ReturnGo supports integration with multiple systems and platforms, such as:

  • Shopify
  • BigCommerce
  • Magento
  • Wix
  • DHL Express
  • Trengo
  • Zendesk
To see these integrations in action, watch a free ReturnGo demo.

Who Is ReturnGo For?

ReturnGo software serves a wide range of industries and sectors, including:

  • Retail
  • Security and investigations
  • Fashion and apparel
  • Luxury goods and jewelry
  • Textiles
  • Sporting goods
  • Manufacturing

Is ReturnGo Right For You?

Are you looking for a unified post-purchase platform that transforms returns into revenue? ReturnGO helps reduce refund costs and simplifies complex return processes to improve customer satisfaction.

ReturnGO offers SOC 2 and GDPR compliance to protect sensitive customer data and uphold rigorous privacy standards.

It delivers strong security and scalability, supporting businesses of all sizes with efficient, automated workflows that grow with your operations.

Still not sure if ReturnGO is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Frequently Asked Questions

Yes, ReturnGo provides an API access.

No, ReturnGo does not have a mobile app.

ReturnGo supports the English language.

ReturnGO integrates seamlessly with platforms like Shopify, BigCommerce, Magento, Wix, DHL Express, Trengo, and Zendesk.

ReturnGO supports a wide range of industries, including retail, security, fashion, luxury goods, textiles, sporting goods, and manufacturing.

ReturnGO offers Premium ($147/month), Pro ($297/month), and Enterprise plans, with custom pricing available. Request a custom ReturnGo price quotation.

ReturnGo provides support via email, live chat, and a knowledge base.