Last Updated
Overview
Shipwire delivers global 3PL services with advanced technology, ensuring efficient order fulfillment and inventory management. While its complexity of integration may require technical expertise, its extensive warehouse network reduces shipping times and costs, supporting business growth across various markets.
Overall Rating
Based on 13 users reviews
1.4
Rating Distribution
Positive
0%
Neutral
23%
Negative
77%
Starting Price
Custom
Shipwire Specifications
- Multi-channel management
- Order management
- Promotions management
- Reporting/Analytics
What Is Shipwire?
Shipwire software provides cloud-based order and inventory management solutions. It integrates with ecommerce shopping carts and marketplaces, syncing them with a global fulfillment network. The platform enables businesses to automate shipping for direct-to-consumer, retail, and drop shipping channels. The software also optimizes order fulfillment processes through its numerous pre-built connectors and a network of global warehouses, providing users with extensive visibility and business analytics. Businesses can utilize Shipwire to enhance their operational efficiency, allowing them to achieve sustained growth.
Shipwire Pricing
Shipwire Integrations
Shipwire integrates with the following:
- Amazon
- Walmart
- Magento
- Shopify
- Demandware
- DropStream
- Logicbroker
Who Is Shipwire For?
Shipwire is suitable for the following:
- Apparel & Fashion
- Consumer Electronics
- Consumer Goods
- Food & Beverage
- Health & Beauty
Is Shipwire Right For You?
Shipwire software is ideal for businesses seeking to expand into new markets, reduce shipping costs, and enhance transit times. Its global warehouse network and advanced technology optimize order fulfillment, allowing companies to focus on growth. The software also offers customizable reporting and extensive intelligence tools, supporting informed decision-making.
Still in doubt if Shipwire is right for you? Contact our customer helpline on (661) 384-7070 for further guidance.
Shipwire Features
Ecommerce Fulfillment
Shipwire enables the management of multiple shopping cart integrations to automate shipping for direct-to-consumer e-commerce orders. This optimizes the fulfillment process, ensuring timely and accurate deliveries.
Global Warehousing
The software reduces transit times and shipping costs by utilizing its network of over 120 worldwide fulfillment centers. This extensive network enables businesses to grow efficiently in new markets, and the strategic placement of warehouses supports faster delivery to customers.
Business Analytics
The platform offers customizable reports that show order status, inventory counts, carriers, costs, and more. These business reports offer ready-made insights for informed decision-making, thereby enhancing operational efficiency and driving business growth.
Route Optimization
The system automatically calculates and selects ideal shipping routes based on price, proximity, and preferences. This machine learning enables users to analyze carrier rates, optimizing delivery speed and cost-effectiveness.
Pros And Cons of Shipwire
Pros
It offers an extensive global warehouse network that reduces shipping times and costs.
The software has advanced analytics tools that support informed decision-making.
The system’s automated route optimization enhances delivery efficiency.
Its scalable solutions support business growth across various markets.
Cons
The platform’s integration complexity may require technical expertise.
It may not be suitable for very small businesses due to scale.
Shipwire Reviews
Total 13 reviews
1.4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars15%
2
Stars8%
1
Stars77%
Share your experience
Retail, 1-10 employees
More than a year
“A nightmare experience”
Pros
Well in the beginning Shipwire looked promising with all its features but in the end it felt to me more like just a platform. Their focus seems to be on the tech itself, not on actually handling orders or providing solid support.
Cons
Their support is outsourced and the agents clearly are not well trained. Replies are slow and usually just copy-paste responses. Our shipping experience was a nightmare as wrong stock levels, lost parcels and a lot of mistakes with work orders. After using them for two years, we finally left and it was the best move we made. As it seems more focused on flashy features and a modern interface than actually doing the most important thing that is dispatching orders properly and offering decent service.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
1
Functionality
5
Retail, 11-50 employees
Less than a year
“Simply poor”
Pros
Honestly nothing about this company or the software worked for us. Everything was terrible and getting any fix from their dev team took forever like weeks and weeks.
Cons
It could not even calculate stock accurately which made things really difficult on our end.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Apparel & Fashion, 1-10 employees
More than a year
“Save yourself and look for another company”
Pros
It is quite good that we can upload orders and if we are using a third-party connector, we can even automate e-commerce fulfillment. Plus the system works okay for small orders like one or two items per customer.
Cons
If you are thinking of moving all your inventory or have large orders to fulfill I would say do not count on them. Their system is broken and customer service is average at best. Our products felt stuck in a mess we could not fix.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does Shipwire offers an API?
Yes, Shipwire does offer an API.
What types of pricing plans does Shipwire offer?
Shipwire cost can be acquired as needed by the user. Purchasers can investigate Shipwire pricing to buy the best package.
Does Shipwire has a mobile app?
No, Shipwire does not offer a mobile app.
Who are the typical users of Shipwire?
The typical users of Shipwire include industries like Apparel & Fashion, Consumer Electronics, Consumer Goods, Food & Beverage, and Health & Beauty.
What language does Shipwire support?
Shipwire supports English language only.
What level of support does Shipwire offer?
Shipwire offers support through Case Studies, Blog, Press, Developer Center, and Support Center.
What other apps does Shipwire integrates with?
Shipwire integrates with Amazon, Walmart, Magento, Shopify, Demandware, DropStream, logicbroker, and more.