Oscar Gil Gonzalo
Food & Beverages, 500+ employees
More than a year
“professional storefront”
Pros
Front end gives you plenty of flexibility with templates and customizable themes so it's possible to build a very polished, professional-looking store. On the back end, managing the product catalog is very easy and the built-in SEO tools are a big help when it comes to improving the site's visibility and positioning.
Cons
Inventory and shipping management still have room for improvement. The cost can also add up quickly once you start adding all the plugins you need and I'd like to see more integrations available. More advanced analytics would be a welcome addition too.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Program Development, 1-10 employees
Less than a year
“Reliable servers”
Pros
There are plenty of tools included and the platform is simple to use and manage for running a store. Setting up shipping methods is easy, it integrates very easily with almost any website and the servers are very reliable.
Cons
Cost feels too expensive, customization is not very simple and getting connected with the tech team can be difficult.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
7
Tajalasfia Osman
Hospitality, 101-500 employees
More than a year
“Efficient store builder”
Pros
Running an online store with it is pretty easy and the best part is that you do not need coding knowledge to build your website. It is a flexible e commerce platform that makes daily business management much more manageable. The SEO tools are solid as well and since it is widely known, a lot of freelancers are already familiar with it. Customer support, policies and the overall site management are laid out in a way that clients can understand without much confusion. The membership plans are reasonably priced for a platform of this size while they may feel a bit expensive for some, the value still makes them worth paying for.
Cons
The pricing can be a little high and getting in touch with the sales or technical support team can sometimes take more time than expected and feel a bit difficult.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Britt Beck
Apparel & Fashion, 11-50 employees
Less than a year
“strong tools for online stores”
Pros
If coding isn't really your thing and you're trying to launch an e-commerce site, it is a solid choice. It comes with a wide range of useful templates that help you get your store up and running plus plenty of integrations and plug-ins. Whether it's inventory tracking or order management, the platform keeps all the key business information in one place and makes it very accessible.
Cons
On the other hand if you want a more customized look that really matches your brand, it's often better to have templates outsourced or redesigned. I'd also love to see it work with places like Creative Market or Dribbble to offer stronger store template options along with better SEO plug-ins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Graphic Design, 1-10 employees
More than a year
“so worth it!”
Pros
Starting off with this was very beginner friendly and it didn't take long to learn how to use it.
Cons
The pricing could be a bit lower but overall it's still not too bad.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Brian Holzheuer
Retail, 1-10 employees
More than a year
“Has endless add ons!”
Pros
Working with it is easy and you can extend it with just about anything you need. There are tons of apps available, plus a large pool of developers who can step in and help.
Cons
The order, shipping and inventory management features are decent but not outstanding. They keep making updates here and there though there's still some room for those areas to get better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Higher Education, 500+ employees
More than a year
“checkout convenience across stores”
Pros
Checkout feels really convenient with it. It saves your information which makes future purchases much faster and the best part is that it works across different stores not just the same shop. That consistency makes buying things much more convenient overall.
Cons
From the customer side, I honestly don't have any complaints. I've heard that some users on the selling side run into occasional issues but it seems pretty uncommon.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
April Baker
Non-Profit Organization Management, 1-10 employees
Less than a year
“all in once solution”
Pros
Running a business feels a lot more manageable with it when you need a single place to sell products, content or anything tied to growing your brand or organization. It covers a lot, from customizable pricing to bulk ordering to a wide variety of product options and that makes the buying process really convenient for just about anyone. Whether someone is shopping on a laptop or using their phone, it makes it incredibly simple to get exactly what they want with just a few taps.
Cons
The only real downside I can see is that it may feel a bit overwhelming for people who are not used to dealing with such a large number of products. Other than that, there really are not many negatives to mention.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Dennis Calingacion
Writing and Editing, 1-10 employees
Less than a year
“better tools for online selling”
Pros
Manging my e commerce business day to day with this app has been really good. It is available on the Google Play Store, takes up very little storage and downloads quickly. I also use other online store apps but this one feels better to me because of the variety of services it offers. The way it lets me edit my brand and the products I want to sell is also much better. I would definitely recommend this app to my friends and family because it is very user friendly!!
Cons
Something I still need is more customer attention after setting up my online store. I have to do a lot of extra advertising myself to bring people to my store on the platform. Even though the app is user friendly, I still need better ways to promote my products and invite customers in. It could be even more useful if it partnered with other well known platforms since that might attract more users to the application.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Skye Kopp
Broadcast Media, 1-10 employees
More than a year
“such professional service”
Pros
Using it has been a really positive experience. The products are very simple to use and it makes a real difference when my orders arrive on time and in perfect condition. That always leaves me happy and the whole service feels very professional.
Cons
Honestly I don't have any negative feedback about the platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brayan Sanchez
Consumer Goods, 1-10 employees
Less than 6 months
“Flexible templates”
Pros
Getting a site up and running with this software takes only a few hours even if you're not a web developer. It's very user friendly, the pricing feels reasonable for the amount of customization it offers and the templates are really helpful when you need inspiration or aren't especially creative.
Cons
An issue is that the mobile app doesn't offer nearly as many features as the desktop website. Because of that, I end up doing almost all of my work through the web version.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
kareem hammed
Human Resources, 101-500 employees
Less than a year
“excellent shopping flow”
Pros
The shopping experience and order execution are outstanding especially in how well they match what customers want based on their preferences and choices.
Cons
One limitation is that it still lacks a truly worldwide payment system that can handle international payments and delivery management more effectively.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Jose Martinez
Consumer Goods, 1-10 employees
More than a year
“Works on phones”
Pros
One of the best things about the it app is how user friendly it is. I don't have to rely on my laptop every time I need to handle something which makes a big difference. I can take care of pretty much everything right from my phone.
Cons
It would be even better if it had its own products available for dropshipping. I think that would attract more people to the platform and make it even more appealing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paris Turner
Marketing and Advertising, 1-10 employees
More than a year
“well designed templates”
Pros
Hands down this is the most beginner friendly website builder I've used. Even the free templates feel well designed and are perfect for someone just getting started.
Cons
My only real complaint is that I wish more features were actually free instead of being limited to a "free trial."
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Emvo Prince kennis
Information Technology and Services, 101-500 employees
More than a year
“helpful for finding products”
Pros
I really love how helpful it is when it comes to finding products to sell and getting them delivered.
Cons
The part I like least about it is the stock.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Destini Flores
Entertainment, 1-10 employees
More than a year
“selling worldwide feels effortless”
Pros
It makes shopping simple and also helps me sell to people all over the world without much trouble.
Cons
I haven't run into any issues using it so far and I haven't noticed any bugs or problems at all.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Daniele Reis
Restaurants, 1-10 employees
Less than a year
“complete tool”
Pros
Launching a business with it is a fast way to start selling to customers wherever they are. It feels like more than just a tool for listing products, it's a strong platform for building the business you've been aiming for. I can showcase my products, connect with customers, take payments and handle shipping all in one place. The platform is also simple and accessible to use.
Cons
The biggest downside is the monthly subscription cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Angelica Mattei
Design, 1-10 employees
Less than a year
“Has a lot of fexibility”
Pros
Works really well for businesses of any size. It lets you sell across multiple channels like Facebook, Instagram, Amazon and eBay which is a big plus if you want to reach customers in different places. The design options are also very flexible with plenty of free and paid templates to choose from and if none of them fit, you can build your own from scratch. Another strong point is the huge app marketplace with more than 3000 apps and third party integrations that can expand your store however you need. It also supports a wide range of payment methods including payments and the 24/7 customer support is there whenever help is needed.
Cons
One drawbacl is how heavily it depends on apps. Since it has fewer builtin features than some other platforms, you often need to install extra apps to add the functions you want for your store. Another drawback is the transaction fees which can get expensive if you choose not to use their payments because you still have to pay additional gateway charges on top of the platform's own fees.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Romain Omanda
Marketing and Advertising, 1-10 employees
More than a year
“can be used by anyone”
Pros
It feels like a easy platform with plenty of built in tools which makes it very approachable for beginners.
Cons
Something that really needs attention is the transaction fees since they feel too high. If that part were reviewed, the platform would feel complete and there would be almost nothing to complain about.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Lebogang Mohlala
Computer Software, 1-10 employees
Less than a year
“my thoughts”
Pros
Moving around the platform feels very easy and most of it is simple to use since no programming knowledge is needed. They've continued improving the company and expanding the app store ecosystem and the interface works really well for both managers and customers. There's also a section where you can purchase an existing store or a ready-made template and keep the business running from there. It includes everything needed to receive orders, manage shipping and stay on top of customer inquiries in one complete package. It is an excellent payment gateway solution for an e-commerce website.
Cons
It's a very strong platform but the monthly subscription could be more affordable especially since there are still additional transaction costs paid through the platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10