Last Updated
Overview
SPS Commerce software is a cloud-based solution designed to manage supply chain and order fulfillment processes. Although it can be challenging for new users to navigate, it provides EDI, analytics, and automation tools that improve efficiency and collaboration across retailers, suppliers, and logistics providers.
Overall Rating
Based on 13 users reviews
3.5
Rating Distribution
Positive
62%
Neutral
15%
Negative
23%
Starting Price
Custom
SPS Commerce Specifications
- Multi-channel management
- SSL security
- Order management
- Reporting/Analytics
What Is SPS Commerce?
SPS Commerce is a cloud-based software that helps businesses manage their supply chain and orders easily. It connects retailers, suppliers, and logistics providers to share information smoothly. With SPS Commerce, companies can automate processes like electronic data interchange (EDI), track orders in real time, and get useful insights to make better decisions. It’s trusted by thousands of businesses worldwide to improve efficiency and accuracy.
SPS Commerce Pricing
SPS Commerce offers the following pricing plans:
- Basic: Starting at $20/month
- Fulfillment: Starting at $99/month
- Professional: Starting at $349/month
- Enterprise: Custom pricing
Disclaimer: Pricing is taken from third-party sources and may be subject to change.
SPS Commerce Integrations
The SPS Commerce software supports integration with multiple systems and platforms, such as:
- Oracle NetSuite
- QuickBooks
- SAP
- Shopify
- Sage 50cloud
- Extensiv
Who Is SPS Commerce For?
SPS Commerce is ideal for a wide range of industries and sectors, including:
- Retailers
- Suppliers
- Manufacturers
- Logistics providers
- Distributors
Is SPS Commerce Right For You?
SPS Commerce is an excellent choice for any business that relies on smooth supply chain communication and needs EDI capabilities. SPS Commerce features include integration with hundreds of trading partners and business systems, making it ideal for retailers, suppliers, and logistics providers.
Still doubtful if SPS Commerce is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SPS Commerce Features
EDI Solution
SPS Fulfillment EDI helps you solve problems with order fulfillment by giving you the ability to use Electronic Data Interchange (EDI). It helps you meet EDI compliance rules, connect your business systems easily, and onboard new trading partners quickly. This makes trading and sharing orders faster and more accurate.
Share Product Information
With SPS Assortment, you can easily transform and send product details to your trading partners. This helps you provide shoppers with more information about products across different sales channels. It makes sure your product data is clear, up-to-date, and reaches customers wherever they shop.
SPS Analytics
SPS Analytics enables deeper insights into your sales and inventory data by collecting and refining information. This helps accelerate product sales, boost profit margins, and strengthen customer loyalty, empowering you to make smarter, data-driven decisions.
Vendor Compliance
SPS Commerce takes care of managing your trading partner community and onboarding new vendors. Their experts ensure quick compliance with trading rules and help you speed up the time it takes to start working with new partners. This leads to smoother operations and fewer delays.
3PL Efficiency with SPS
SPS for 3PLs helps third-party logistics providers automate and standardize communication with customers. By connecting once to the SPS network, 3PLs can easily share important info about items, inventory, orders, deliveries, and statuses with all their customers. This saves time and improves accuracy.
Pros And Cons of SPS Commerce
Pros
Users like how well SPS Commerce helps automate orders
People say the customer support team is friendly and answers questions quickly
New users find the tutorials and guides useful
Cons
Some users say connecting SPS Commerce to their other systems is tricky
Several users mention that canceling their account or stopping service isn’t easy
SPS Commerce Reviews
Total 13 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars46%
4
Stars15%
3
Stars8%
2
Stars8%
1
Stars23%
Share your experience
Wholesale, 11-50 employees
More than a year
“It is a scam”
Pros
The sales team knows how to play it smart with customers by pushing them into buying extra services that don't really offer much value. So take my advice and be cautious.
Cons
They make you pay for trading partners even if you are not doing any actual business with them through SPS which just does not make sense to me.
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
1
Functionality
1
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Fairly easy to use”
Pros
It is easy to use and I am in it every day. Overall it is a pretty versatile tool that can handle a lot.
Cons
Customer service can take a bit of time to get back to us but they usually do respond eventually so nothing too serious.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
7
Consumer Goods, 11-50 employees
Less than a year
“They genuinely care about their users”
Pros
Their customer service really stands out. They have been very helpful whenever we have had questions and regularly checks in to see how we are doing.
Cons
No issues from our side. They have given us a really user friendly system that works well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does SPS Commerce integrate with?
SPS Commerce software integrates with a variety of systems and platforms, including Oracle NetSuite, QuickBooks, SAP, Shopify, Sage 50cloud, and Extensiv.
What language does SPS Commerce support?
SPS Commerce supports multiple languages including English, French (Canadian), Simplified Chinese, Traditional Chinese, German, Spanish, and Dutch to accommodate users from various regions.
What level of support does SPS Commerce offer?
SPS Commerce offers 24/7/365 customer support through chat, phone, and email.
What types of pricing plans does SPS Commerce offer?
SPS Commerce offers plans starting at $20/month, $99/month, $349/month, with custom Enterprise pricing. You can choose the SPS Commerce cost plan that best fits your budget and operational needs.
Does SPS Commerce offer an API?
Yes, SPS Commerce provides a suite of APIs through its Dev Center.
Does SPS Commerce have a mobile app?
As of now, SPS Commerce does not offer a dedicated mobile application.
Who are the typical users of SPS Commerce?
SPS Commerce is well-suited for a variety of industries and sectors such as retailers, suppliers, manufacturers, logistics providers, and distributors.