David
Healthcare, 1-10 employees
Less than 6 months
“RED PINE DENTAL”
Pros
I really like Adit because it is extremely easy to use, and the communication it sends to patients is fantastic, saving a lot of time.
Cons
There's nothing I dislike about Adit at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Healthcare, 1-10 employees
Less than a year
“Dental office appoontment confirmation and scheduling”
Pros
The app is undoubtedly the best feature because it allows me to send out review requests automatically.
Cons
There is not anything really missing. Some of the customer service representatives are challenging to comprehend.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rafil
Healthcare, 1-10 employees
Less than 6 months
“Should have started with Adit sooner”
Pros
I am impressed with the technology features that integrate seamlessly with our current software, making patient registration easy and saving our front desk a significant amount of time. Also, the support team is fantastic.
Cons
Not all the features are active yet. They are still new to the technology package, but they are continuously improving the service, though it's not fully developed yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angelique
Healthcare, 11-50 employees
Less than 6 months
“Financial Coordinator”
Pros
Every time I call the help desk, they are extremely helpful and resolve my issues promptly.
Cons
I have no comment as I haven't worked with Adit long enough to answer.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Saurabh
Healthcare, 1-10 employees
More than a year
“Adit Review”
Pros
I have experienced very friendly service and excellent results, with the integration with our practice management software being seamless. I would highly recommend it.
Cons
I miss having a feature on the Practice SEO dashboard to monitor monthly progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clarence
Healthcare, 11-50 employees
Less than 6 months
“Awful Software - Even worse Customer Support”
Pros
There's nothing positive I can say. It has been terrible from day one.
Cons
There was little to no communication once I informed them I no longer wished to proceed with their services, following a very rough and bumpy implementation process.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Shervin
Healthcare, 1-10 employees
Less than a year
“Amazing Technology/Good dental software for office management/ Excellent tech.”
Pros
Adit has been a major asset to our organization, significantly aiding our growth. The software and the team have been crucial in helping us make better decisions and work together more effectively. I am grateful for their assistance and constantly amazed at how well we function with them.
Cons
The team is always a few steps ahead with the technology and updates. There's really nothing that we don't like!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trisha
Healthcare, 11-50 employees
More than a year
“Adit”
Pros
It has been a fantastic addition to our office. We use it daily for confirmations and patient messaging. The ease of communication it offers is extremely helpful. It's reassuring to have someone ensuring our patient portal matches our online profile within Google. Their customer support has been great, always responding quickly whenever I have a question.
Cons
Adit is still emerging and introducing new features and designs. They offer numerous reports for office productivity, but printing them is not possible. There's room for improvement in usability and integration with our dental software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tina
Healthcare, 1-10 employees
More than a year
“Adit review”
Pros
I really appreciate the texting option and the comprehensive overview of production it provides.
Cons
Online scheduling... it's not functioning well. Sometimes people think they have an appointment when it's actually not completed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Crissy
Healthcare, 1-10 employees
Less than 6 months
“Inspire Dental- Review”
Pros
It's extremely easy to navigate and user-friendly.
Cons
Adit Pay has issues with reporting; it's also quite slow in loading patient information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alexa
Healthcare, 1-10 employees
Less than 6 months
“New Adit customer”
Pros
The price is fantastic compared to Weave, where all the features we needed were an additional fee, but with Adit, it has everything we need and more for less.
Cons
Nothing yet; we're new customers, but we don't anticipate any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Healthcare, 1-10 employees
More than a year
“Great Platform”
Pros
On a day-to-day basis, it is helpful and useful for both employees and patients. The software is very easy to use, making it less intimidating than most. The desktop popups and the application are also easy to navigate.
Cons
I would like more options for mass texting for specific appointment reminders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayra
Healthcare, 51-100 employees
More than a year
“Easy, Friendly Use!”
Pros
The feature I like most about Adit is the practice analytics and the texting feature.
Cons
I wish Adit was integrated with Open Dental.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eliana
Healthcare, 51-100 employees
More than a year
“great seervice”
Pros
They provide a wide array of features that greatly facilitate communication with patients, ensuring seamless and effective interaction throughout various aspects of healthcare management.
Cons
There is not really anything that I find displeasing. I don't have any issues or concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashima
Healthcare, 1-10 employees
More than a year
“User friendly platform”
Pros
The platform offers a multitude of features that are easy to use and deploy, which help manage appointments and patients efficiently.
Cons
It's not fully integrated with our scheduling software, which prevents us from utilizing all the included features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javed
Healthcare, 11-50 employees
More than a year
“The best industry support software to Eaglesoft”
Pros
Every module or feature is exactly what I wanted and works perfectly.
Cons
So far, so good. Just tying up loose ends.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Youseph
Healthcare, 1-10 employees
More than a year
“We've been using adit for over 2 years and its helped our company grow significantly”
Pros
It serves as our all-in-one software for checking metrics, getting patients in the door, advertising, and setting up our websites. They have a wealth of experience, and every step is easy to accomplish, helping our business grow faster.
Cons
NO CONS because I was initially skeptical about using an all-in-one software, but that's the least of my worries now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohit
Healthcare, 1-10 employees
More than a year
“Adit App”
Pros
It provides a lot of functions in one concise and convenient location.
Cons
I have nothing negative to say about our experience with Adit; we're very pleased.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
German
Healthcare, 1-10 employees
Less than a year
“Great customer services”
Pros
Their quick responses and excellent customer service are commendable.
Cons
We are currently in the process of integrating additional tools into our daily operational flow
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadine
Healthcare, 1-10 employees
More than a year
“Great website and software service”
Pros
I absolutely love the website Adit created for us, and their customer service is great and very personable.
Cons
I have no complaints about Adit; they excel in all their services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10