- Home
- EMR Software
- Adit
Reviews
Adit Reviews
25 Review(s)
softwareOverall Rating
4.6
25 Review(s)
Rating Distribution
5
(19)
4
(3)
3
(2)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
25 Review(s)
Rating Distribution
5
(19)
4
(3)
3
(2)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Adit SEO services are a joke, contract is sneaky- they make it hard to leave
Adit SEO services are a joke, contract is sneaky- they make it hard to leave
Pros
I find scheduling appointments through the website to be incredibly efficient.
Cons
Adit SEO Services are outsourced to individuals who lack understanding of dentistry. Their approach to SEO involves publishing monthly articles on my Google profile. These articles seem to be generated by artificial intelligence. I have observed that this has absolutely no impact on my website's rankings and the number of new patients.
Ease of use
6
Value for money
8
Customer Support
3
Functionality
6
Mark
Health, Wellness and Fitness, 11-50 employees
More than a year
February 2024
RED PINE DENTAL
RED PINE DENTAL
Pros
I really like Adit because it is extremely easy to use, and the communication it sends to patients is fantastic, saving a lot of time.
Cons
There's nothing I dislike about Adit at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Medical Practice, 1-10 employees
Less than 6 months
November 2023
Dental office appoontment confirmation and scheduling
Dental office appoontment confirmation and scheduling
Pros
The app is undoubtedly the best feature because it allows me to send out review requests automatically.
Cons
There is not anything really missing. Some of the customer service representatives are challenging to comprehend.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Medical Practice, 1-10 employees
Less than a year
October 2023
Should have started with Adit sooner
Should have started with Adit sooner
Pros
I am impressed with the technology features that integrate seamlessly with our current software, making patient registration easy and saving our front desk a significant amount of time. Also, the support team is fantastic.
Cons
Not all the features are active yet. They are still new to the technology package, but they are continuously improving the service, though it's not fully developed yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rafil
Hospital & Health Care, 1-10 employees
Less than 6 months
September 2023
Financial Coordinator
Financial Coordinator
Pros
Every time I call the help desk, they are extremely helpful and resolve my issues promptly.
Cons
I have no comment as I haven't worked with Adit long enough to answer.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Angelique
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
August 2023
Adit Review
Adit Review
Pros
I have experienced very friendly service and excellent results, with the integration with our practice management software being seamless. I would highly recommend it.
Cons
I miss having a feature on the Practice SEO dashboard to monitor monthly progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saurabh
Health, Wellness and Fitness, 1-10 employees
More than a year
June 2023
Awful Software - Even worse Customer Support
Awful Software - Even worse Customer Support
Pros
There's nothing positive I can say. It has been terrible from day one.
Cons
There was little to no communication once I informed them I no longer wished to proceed with their services, following a very rough and bumpy implementation process.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Clarence
Medical Practice, 11-50 employees
Less than 6 months
May 2023
Amazing Technology/Good dental software for office management/ Excellent tech.
Amazing Technology/Good dental software for office management/ Excellent tech.
Pros
Adit has been a major asset to our organization, significantly aiding our growth. The software and the team have been crucial in helping us make better decisions and work together more effectively. I am grateful for their assistance and constantly amazed at how well we function with them.
Cons
The team is always a few steps ahead with the technology and updates. There's really nothing that we don't like!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shervin
Hospital & Health Care, 1-10 employees
Less than a year
April 2023
Adit
Adit
Pros
It has been a fantastic addition to our office. We use it daily for confirmations and patient messaging. The ease of communication it offers is extremely helpful. It's reassuring to have someone ensuring our patient portal matches our online profile within Google. Their customer support has been great, always responding quickly whenever I have a question.
Cons
Adit is still emerging and introducing new features and designs. They offer numerous reports for office productivity, but printing them is not possible. There's room for improvement in usability and integration with our dental software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Trisha
Health, Wellness and Fitness, 11-50 employees
More than a year
April 2023
Adit review
Adit review
Pros
I really appreciate the texting option and the comprehensive overview of production it provides.
Cons
Online scheduling... it's not functioning well. Sometimes people think they have an appointment when it's actually not completed.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Tina
Health, Wellness and Fitness, 1-10 employees
More than a year
April 2023
Inspire Dental- Review
Inspire Dental- Review
Pros
It's extremely easy to navigate and user-friendly.
Cons
Adit Pay has issues with reporting; it's also quite slow in loading patient information.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Crissy
Medical Practice, 1-10 employees
Less than 6 months
March 2023
New Adit customer
New Adit customer
Pros
The price is fantastic compared to Weave, where all the features we needed were an additional fee, but with Adit, it has everything we need and more for less.
Cons
Nothing yet; we're new customers, but we don't anticipate any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alexa
Hospital & Health Care, 1-10 employees
Less than 6 months
March 2023
Great Platform
Great Platform
Pros
On a day-to-day basis, it is helpful and useful for both employees and patients. The software is very easy to use, making it less intimidating than most. The desktop popups and the application are also easy to navigate.
Cons
I would like more options for mass texting for specific appointment reminders.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 1-10 employees
More than a year
March 2023
Easy, Friendly Use!
Easy, Friendly Use!
Pros
The feature I like most about Adit is the practice analytics and the texting feature.
Cons
I wish Adit was integrated with Open Dental.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayra
Health, Wellness and Fitness, 51-100 employees
More than a year
March 2023
great seervice
great seervice
Pros
They provide a wide array of features that greatly facilitate communication with patients, ensuring seamless and effective interaction throughout various aspects of healthcare management.
Cons
There is not really anything that I find displeasing. I don't have any issues or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eliana
Health, Wellness and Fitness, 51-100 employees
More than a year
March 2023
User friendly platform
User friendly platform
Pros
The platform offers a multitude of features that are easy to use and deploy, which help manage appointments and patients efficiently.
Cons
It's not fully integrated with our scheduling software, which prevents us from utilizing all the included features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashima
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
The best industry support software to Eaglesoft
The best industry support software to Eaglesoft
Pros
Every module or feature is exactly what I wanted and works perfectly.
Cons
So far, so good. Just tying up loose ends.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javed
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2023
We've been using adit for over 2 years and its helped our company grow significantly
We've been using adit for over 2 years and its helped our company grow significantly
Pros
It serves as our all-in-one software for checking metrics, getting patients in the door, advertising, and setting up our websites. They have a wealth of experience, and every step is easy to accomplish, helping our business grow faster.
Cons
NO CONS because I was initially skeptical about using an all-in-one software, but that's the least of my worries now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Youseph
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Adit App
Adit App
Pros
It provides a lot of functions in one concise and convenient location.
Cons
I have nothing negative to say about our experience with Adit; we're very pleased.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohit
Medical Practice, 1-10 employees
More than a year
March 2023
Great customer services
Great customer services
Pros
Their quick responses and excellent customer service are commendable.
Cons
We are currently in the process of integrating additional tools into our daily operational flow
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
German
Hospital & Health Care, 1-10 employees
Less than a year
March 2023
Great website and software service
Great website and software service
Pros
I absolutely love the website Adit created for us, and their customer service is great and very personable.
Cons
I have no complaints about Adit; they excel in all their services.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadine
Medical Practice, 1-10 employees
More than a year
March 2023
Consultant using Adit in multiple locations
Consultant using Adit in multiple locations
Pros
The integration of marketing, patient communication, phone system, and analytics all under one platform is truly amazing.
Cons
Having good communication with support and direct access to senior managers is crucial for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Padi
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
close to 5 months and the website in not done. I spent a lot of time to instruct the people over the
close to 5 months and the website in not done. I spent a lot of time to instruct the people over the
Pros
It seemed like a good company based on their advertisement.
Cons
Continued delays and failure to fulfill contract terms have been a recurring problem.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Reda
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
Great software for dental office
Great software for dental office
Pros
I appreciate the appointment reminders and medical forms, as well as the connection with PMS for automatic notifications.
Cons
Synchronization with PMS (Practice Management Software) may experience occasional slowness.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hussein
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
Experience with adit over several years
Experience with adit over several years
Pros
They have built many products under one roof that I previously had to obtain from several different vendors, making it very convenient for me.
Cons
I enjoy customizing more than most, so additional customization options would be nice for me.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Carson
Hospital & Health Care, 11-50 employees
More than a year
March 2023
Filters
Sort by:
Adit SEO services are a joke, contract is sneaky- they make it hard to leave
Adit SEO services are a joke, contract is sneaky- they make it hard to leave
Pros
I find scheduling appointments through the website to be incredibly efficient.
Cons
Adit SEO Services are outsourced to individuals who lack understanding of dentistry. Their approach to SEO involves publishing monthly articles on my Google profile. These articles seem to be generated by artificial intelligence. I have observed that this has absolutely no impact on my website's rankings and the number of new patients.
Ease of use
6
Value for money
8
Customer Support
3
Functionality
6
Mark
Health, Wellness and Fitness, 11-50 employees
More than a year
February 2024
RED PINE DENTAL
RED PINE DENTAL
Pros
I really like Adit because it is extremely easy to use, and the communication it sends to patients is fantastic, saving a lot of time.
Cons
There's nothing I dislike about Adit at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Medical Practice, 1-10 employees
Less than 6 months
November 2023
Dental office appoontment confirmation and scheduling
Dental office appoontment confirmation and scheduling
Pros
The app is undoubtedly the best feature because it allows me to send out review requests automatically.
Cons
There is not anything really missing. Some of the customer service representatives are challenging to comprehend.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Medical Practice, 1-10 employees
Less than a year
October 2023
Should have started with Adit sooner
Should have started with Adit sooner
Pros
I am impressed with the technology features that integrate seamlessly with our current software, making patient registration easy and saving our front desk a significant amount of time. Also, the support team is fantastic.
Cons
Not all the features are active yet. They are still new to the technology package, but they are continuously improving the service, though it's not fully developed yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rafil
Hospital & Health Care, 1-10 employees
Less than 6 months
September 2023
Financial Coordinator
Financial Coordinator
Pros
Every time I call the help desk, they are extremely helpful and resolve my issues promptly.
Cons
I have no comment as I haven't worked with Adit long enough to answer.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Angelique
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
August 2023
Adit Review
Adit Review
Pros
I have experienced very friendly service and excellent results, with the integration with our practice management software being seamless. I would highly recommend it.
Cons
I miss having a feature on the Practice SEO dashboard to monitor monthly progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saurabh
Health, Wellness and Fitness, 1-10 employees
More than a year
June 2023
Awful Software - Even worse Customer Support
Awful Software - Even worse Customer Support
Pros
There's nothing positive I can say. It has been terrible from day one.
Cons
There was little to no communication once I informed them I no longer wished to proceed with their services, following a very rough and bumpy implementation process.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Clarence
Medical Practice, 11-50 employees
Less than 6 months
May 2023
Amazing Technology/Good dental software for office management/ Excellent tech.
Amazing Technology/Good dental software for office management/ Excellent tech.
Pros
Adit has been a major asset to our organization, significantly aiding our growth. The software and the team have been crucial in helping us make better decisions and work together more effectively. I am grateful for their assistance and constantly amazed at how well we function with them.
Cons
The team is always a few steps ahead with the technology and updates. There's really nothing that we don't like!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shervin
Hospital & Health Care, 1-10 employees
Less than a year
April 2023
Adit
Adit
Pros
It has been a fantastic addition to our office. We use it daily for confirmations and patient messaging. The ease of communication it offers is extremely helpful. It's reassuring to have someone ensuring our patient portal matches our online profile within Google. Their customer support has been great, always responding quickly whenever I have a question.
Cons
Adit is still emerging and introducing new features and designs. They offer numerous reports for office productivity, but printing them is not possible. There's room for improvement in usability and integration with our dental software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Trisha
Health, Wellness and Fitness, 11-50 employees
More than a year
April 2023
Adit review
Adit review
Pros
I really appreciate the texting option and the comprehensive overview of production it provides.
Cons
Online scheduling... it's not functioning well. Sometimes people think they have an appointment when it's actually not completed.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Tina
Health, Wellness and Fitness, 1-10 employees
More than a year
April 2023
Inspire Dental- Review
Inspire Dental- Review
Pros
It's extremely easy to navigate and user-friendly.
Cons
Adit Pay has issues with reporting; it's also quite slow in loading patient information.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Crissy
Medical Practice, 1-10 employees
Less than 6 months
March 2023
New Adit customer
New Adit customer
Pros
The price is fantastic compared to Weave, where all the features we needed were an additional fee, but with Adit, it has everything we need and more for less.
Cons
Nothing yet; we're new customers, but we don't anticipate any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alexa
Hospital & Health Care, 1-10 employees
Less than 6 months
March 2023
Great Platform
Great Platform
Pros
On a day-to-day basis, it is helpful and useful for both employees and patients. The software is very easy to use, making it less intimidating than most. The desktop popups and the application are also easy to navigate.
Cons
I would like more options for mass texting for specific appointment reminders.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Medical Practice, 1-10 employees
More than a year
March 2023
Easy, Friendly Use!
Easy, Friendly Use!
Pros
The feature I like most about Adit is the practice analytics and the texting feature.
Cons
I wish Adit was integrated with Open Dental.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayra
Health, Wellness and Fitness, 51-100 employees
More than a year
March 2023
great seervice
great seervice
Pros
They provide a wide array of features that greatly facilitate communication with patients, ensuring seamless and effective interaction throughout various aspects of healthcare management.
Cons
There is not really anything that I find displeasing. I don't have any issues or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eliana
Health, Wellness and Fitness, 51-100 employees
More than a year
March 2023
User friendly platform
User friendly platform
Pros
The platform offers a multitude of features that are easy to use and deploy, which help manage appointments and patients efficiently.
Cons
It's not fully integrated with our scheduling software, which prevents us from utilizing all the included features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashima
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
The best industry support software to Eaglesoft
The best industry support software to Eaglesoft
Pros
Every module or feature is exactly what I wanted and works perfectly.
Cons
So far, so good. Just tying up loose ends.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javed
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2023
We've been using adit for over 2 years and its helped our company grow significantly
We've been using adit for over 2 years and its helped our company grow significantly
Pros
It serves as our all-in-one software for checking metrics, getting patients in the door, advertising, and setting up our websites. They have a wealth of experience, and every step is easy to accomplish, helping our business grow faster.
Cons
NO CONS because I was initially skeptical about using an all-in-one software, but that's the least of my worries now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Youseph
Hospital & Health Care, 1-10 employees
More than a year
March 2023
Adit App
Adit App
Pros
It provides a lot of functions in one concise and convenient location.
Cons
I have nothing negative to say about our experience with Adit; we're very pleased.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohit
Medical Practice, 1-10 employees
More than a year
March 2023
Great customer services
Great customer services
Pros
Their quick responses and excellent customer service are commendable.
Cons
We are currently in the process of integrating additional tools into our daily operational flow
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
German
Hospital & Health Care, 1-10 employees
Less than a year
March 2023
Great website and software service
Great website and software service
Pros
I absolutely love the website Adit created for us, and their customer service is great and very personable.
Cons
I have no complaints about Adit; they excel in all their services.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadine
Medical Practice, 1-10 employees
More than a year
March 2023
Consultant using Adit in multiple locations
Consultant using Adit in multiple locations
Pros
The integration of marketing, patient communication, phone system, and analytics all under one platform is truly amazing.
Cons
Having good communication with support and direct access to senior managers is crucial for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Padi
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
close to 5 months and the website in not done. I spent a lot of time to instruct the people over the
close to 5 months and the website in not done. I spent a lot of time to instruct the people over the
Pros
It seemed like a good company based on their advertisement.
Cons
Continued delays and failure to fulfill contract terms have been a recurring problem.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Reda
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
Great software for dental office
Great software for dental office
Pros
I appreciate the appointment reminders and medical forms, as well as the connection with PMS for automatic notifications.
Cons
Synchronization with PMS (Practice Management Software) may experience occasional slowness.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hussein
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2023
Experience with adit over several years
Experience with adit over several years
Pros
They have built many products under one roof that I previously had to obtain from several different vendors, making it very convenient for me.
Cons
I enjoy customizing more than most, so additional customization options would be nice for me.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Carson
Hospital & Health Care, 11-50 employees
More than a year
March 2023