Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

12%

3

Stars

8%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mark

Health, Wellness and Fitness, 11-50 employees

More than a year

3.0
February 2024

Adit SEO services are a joke, contract is sneaky- they make it hard to leave

Pros

I find scheduling appointments through the website to be incredibly efficient.

Cons

Adit SEO Services are outsourced to individuals who lack understanding of dentistry. Their approach to SEO involves publishing monthly articles on my Google profile. These articles seem to be generated by artificial intelligence. I have observed that this has absolutely no impact on my website's rankings and the number of new patients.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

3

Functionality

6

D

David

Medical Practice, 1-10 employees

Less than 6 months

4.0
November 2023

RED PINE DENTAL

Pros

I really like Adit because it is extremely easy to use, and the communication it sends to patients is fantastic, saving a lot of time.

Cons

There's nothing I dislike about Adit at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dana

Medical Practice, 1-10 employees

Less than a year

5.0
October 2023

Dental office appoontment confirmation and scheduling

Pros

The app is undoubtedly the best feature because it allows me to send out review requests automatically.

Cons

There is not anything really missing. Some of the customer service representatives are challenging to comprehend.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rafil

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
September 2023

Should have started with Adit sooner

Pros

I am impressed with the technology features that integrate seamlessly with our current software, making patient registration easy and saving our front desk a significant amount of time. Also, the support team is fantastic.

Cons

Not all the features are active yet. They are still new to the technology package, but they are continuously improving the service, though it's not fully developed yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angelique

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
August 2023

Financial Coordinator

Pros

Every time I call the help desk, they are extremely helpful and resolve my issues promptly.

Cons

I have no comment as I haven't worked with Adit long enough to answer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Saurabh

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
June 2023

Adit Review

Pros

I have experienced very friendly service and excellent results, with the integration with our practice management software being seamless. I would highly recommend it.

Cons

I miss having a feature on the Practice SEO dashboard to monitor monthly progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Clarence

Medical Practice, 11-50 employees

Less than 6 months

1.0
May 2023

Awful Software - Even worse Customer Support

Pros

There's nothing positive I can say. It has been terrible from day one.

Cons

There was little to no communication once I informed them I no longer wished to proceed with their services, following a very rough and bumpy implementation process.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Shervin

Hospital & Health Care, 1-10 employees

Less than a year

5.0
April 2023

Amazing Technology/Good dental software for office management/ Excellent tech.

Pros

Adit has been a major asset to our organization, significantly aiding our growth. The software and the team have been crucial in helping us make better decisions and work together more effectively. I am grateful for their assistance and constantly amazed at how well we function with them.

Cons

The team is always a few steps ahead with the technology and updates. There's really nothing that we don't like!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Trisha

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
April 2023

Adit

Pros

It has been a fantastic addition to our office. We use it daily for confirmations and patient messaging. The ease of communication it offers is extremely helpful. It's reassuring to have someone ensuring our patient portal matches our online profile within Google. Their customer support has been great, always responding quickly whenever I have a question.

Cons

Adit is still emerging and introducing new features and designs. They offer numerous reports for office productivity, but printing them is not possible. There's room for improvement in usability and integration with our dental software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tina

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
April 2023

Adit review

Pros

I really appreciate the texting option and the comprehensive overview of production it provides.

Cons

Online scheduling... it's not functioning well. Sometimes people think they have an appointment when it's actually not completed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

C

Crissy

Medical Practice, 1-10 employees

Less than 6 months

5.0
March 2023

Inspire Dental- Review

Pros

It's extremely easy to navigate and user-friendly.

Cons

Adit Pay has issues with reporting; it's also quite slow in loading patient information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

alexa

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
March 2023

New Adit customer

Pros

The price is fantastic compared to Weave, where all the features we needed were an additional fee, but with Adit, it has everything we need and more for less.

Cons

Nothing yet; we're new customers, but we don't anticipate any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Medical Practice, 1-10 employees

More than a year

5.0
March 2023

Great Platform

Pros

On a day-to-day basis, it is helpful and useful for both employees and patients. The software is very easy to use, making it less intimidating than most. The desktop popups and the application are also easy to navigate.

Cons

I would like more options for mass texting for specific appointment reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mayra

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
March 2023

Easy, Friendly Use!

Pros

The feature I like most about Adit is the practice analytics and the texting feature.

Cons

I wish Adit was integrated with Open Dental.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eliana

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
March 2023

great seervice

Pros

They provide a wide array of features that greatly facilitate communication with patients, ensuring seamless and effective interaction throughout various aspects of healthcare management.

Cons

There is not really anything that I find displeasing. I don't have any issues or concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ashima

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
March 2023

User friendly platform

Pros

The platform offers a multitude of features that are easy to use and deploy, which help manage appointments and patients efficiently.

Cons

It's not fully integrated with our scheduling software, which prevents us from utilizing all the included features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Javed

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
March 2023

The best industry support software to Eaglesoft

Pros

Every module or feature is exactly what I wanted and works perfectly.

Cons

So far, so good. Just tying up loose ends.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Youseph

Hospital & Health Care, 1-10 employees

More than a year

5.0
March 2023

We've been using adit for over 2 years and its helped our company grow significantly

Pros

It serves as our all-in-one software for checking metrics, getting patients in the door, advertising, and setting up our websites. They have a wealth of experience, and every step is easy to accomplish, helping our business grow faster.

Cons

NO CONS because I was initially skeptical about using an all-in-one software, but that's the least of my worries now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohit

Medical Practice, 1-10 employees

More than a year

5.0
March 2023

Adit App

Pros

It provides a lot of functions in one concise and convenient location.

Cons

I have nothing negative to say about our experience with Adit; we're very pleased.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

German

Hospital & Health Care, 1-10 employees

Less than a year

5.0
March 2023

Great customer services

Pros

Their quick responses and excellent customer service are commendable.

Cons

We are currently in the process of integrating additional tools into our daily operational flow

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10