Adit: Pricing, Free Demo & Features

Name: Adit
Price: 399 USD
Rating: 4.8 (124 reviews)

Last Updated Oct 5, 2026

Key Takeaways

Generated from the text of customer reviews

Adit is a healthcare practice management platform offering tools for scheduling, payments, and patient communication, serving front-desk and administrative teams. It can suit dental practices managing recurring patient follow-up. Users appreciate the AI Front Desk and combined payment and communication tools, but some find that feature updates take time to get used to. In February 2026, Adit launched its AI Front Desk Agent.

Our Verdict

Adit is a practical option for clinics that need scheduling, payments, and patient communication in one platform. It is especially useful for dental practices with high call volumes and regular recall needs. Customers generally view its pricing as good value when using multiple features, but less cost-effective when relying on only one. It suits multi-service healthcare practices that want their front-desk tasks in one place.

Overall Rating

Based on 124 users reviews

4.8

All Reviews

Rating Distribution

Positive

95%

Neutral

Negative

Starting Price

$399

per month

Product Snapshot

Adit Online Scheduling, Digital Patient Forms, Payments, Patient Recall, Reminders, and Review Generation

Adit All Your Communications In One Place VoIP, SMS, Email, eFax, Internal Chat, TeleMed and more

Adit Run Your Dental Office with One, Easy To Use, Cloud Based Platform

Adit Website Design, Digital Marketing, Google Ads, SEO, Facebook Ads

Adit Specifications

Appointment Management/Scheduling
Patient Portal
Mobile App
Telemedicine
Billing and Invoicing
Claims Management
Customizable Forms
Patient Demographics
e-Prescriptions
Lab Integration

View All Specifications

What Is Adit?

Adit is a healthcare practice management platform designed to address common patient communication and front-desk challenges. Practices can use it to manage scheduling, payments, insurance verification, and other routine administrative needs. Its AI tools also address unanswered patient calls, missed booking opportunities, and repetitive phone interactions that take up staff time. The software can work well for practices that need to respond to patient inquiries, capture more appointment requests, and reduce routine work for front-desk staff.

What Is Adit Best For?

A core feature of the software is its 'AI Front Desk'. This tool lets front desk staff hand off calls to an AI receptionist that answers after hours or when lines are busy. It handles patient scheduling, confirmations, cancellations, and general questions, follows practice-specific call flows, transfers to staff when needed, and posts call summaries into the EHR.

How Much Does Adit Cost?

The pricing for Adit typically starts at $399/month. The final cost is customized and depends on the size and scope of a business.

Other than the base subscription cost, the following estimated additional costs can also affect the total pricing:

Additional Locations: Roughly $800–$1,200/month/additional office, based on plan tier
Added Users Or Seats: New users or locations may use current rates, raising costs by roughly 10%–20% versus legacy pricing
Payment Processing Fees: Typically 2.5%–3.53%/transaction, with practices spending roughly $800–$2,000/month based on volume
Marketing And SEO Services: $300–$750/month for local SEO, $1,000–$2,500 for comprehensive SEO, or $2,500–$5,000 for full-service marketing
Number Porting And VoIP Setup: Roughly $100–$500 (one-time) for number porting or call-routing changes
Data Migration: Around $500–$3,000 (one-time), depending on database size and export fees
Training And Onboarding: About $500–$1,500 in staff time during the first month

Users find Adit cost-effective, particularly for practices using its payment, communication, recall, and EHR tools together. Users cite savings compared with other options and competitive recall pricing. However, one user noted that the interface and support issues weakened the value received for the price.

Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Adit Integrations

The software supports integration with multiple systems and platforms, such as:

How Does Adit Work?

Here's how you can access the platform and start using its features:

Log in with your credentials to reach your practice dashboard
Connect your phone lines and inbox through Adit Voice, texting, email, and eFax, so calls, messages, and faxes appear in the same dashboard
Send a digital form to patients after they book, so their information and history are collected before the appointment
Review the task list and Morning Huddle view before the day starts to see which patients are arriving and what tasks are overdue
Verify insurance and confirm payment details before the appointment to prepare billing in advance
Present the treatment plan and collect payment after the visit, including setting up a payment plan when needed
Review the practice analytics dashboard to track booked visits from calls, no-show rates, and production metrics

Schedule an Adit demo to learn more about its capabilities.

Who Is Adit For?

The software is ideal for a wide range of specialties, including:

Dental
Optometry
Chiropractic
Orthodontics

Adit Use Cases

Based on our analysis of Adit's current capabilities, we have identified the following key business scenarios where it is well suited:

Chiropractic Practices Struggling To Reach Patients Due For Follow-Up

Chiropractic care depends on patients returning for regular adjustments, but staff may often have little time to follow up with patients who have missed appointments. Adit automates recall outreach, reminding patients to book their next visit without staff having to make manual calls. This keeps patients on track while saving staff time.

Dental Clinics Digitizing Patient Intake Paperwork

Traditional intake processes often require patients to arrive early, wait in the office, and complete paperwork before they can see a provider, creating delays for both patients and staff. Adit addresses this by allowing patients to complete intake forms electronically before they arrive, sending them by text or email instead of handing over paperwork at the front desk. This makes the intake process more efficient and helps the team catch potential concerns before the appointment starts.

Vision Clinics Collecting Payments From Patients Remotely

Optical patients often need to pay for eyewear orders or outstanding balances after they've already left the office, leaving staff to chase payment by phone or wait on a mailed check. Adit allows patients to pay directly from a text message, allowing staff to send a text-to-pay link and collect payments online. This helps keep cash flow moving and cuts down on the back-and-forth of collecting payments after visits.

Orthodontic Clinics Telling New Callers Apart From Existing Patients

Orthodontic practices can rely on Adit's phone system to show patient information the moment a call comes in, rather than answering every call blind and guessing who's on the line. Staff can immediately tell whether the caller is a new lead or an existing patient and respond accordingly, instead of treating every call the same way.

Is Adit Right For You?

If your healthcare practice needs patient communication and front-desk tasks managed through one platform, Adit may be a practical option. It is HIPAA-compliant and supports healthcare privacy, while Role-based Access Controls (RBAC) help manage access to sensitive patient information. Multi-factor Authentication (MFA) adds another layer of account security for staff accessing the platform.

Still doubtful if Adit is the right fit for you? Connect with us at (661) 384-7070 if you need help making the right decision.

Adit Features

AI Call Intelligence

With the AI Call Intelligence feature, practices can review calls as a transcript and categorize them as booked, not booked, or lost based on patient intent. The tool analyzes tone for sentiment, scores calls against best-practice behaviors, auto-generates follow-up tasks for staff, and builds a live dashboard of booking opportunities.

See How It Works

Adit Voice (VoIP)

Teams can use Adit Voice to manage calls, texts, and faxes over an internet connection. It integrates with practice management software to display caller information on screen, supports custom call routing by time or source, and tracks call and answer performance data.

See How It Works

Appointment Scheduling Software

Patients can access this capability to book online based on real-time availability, insurance eligibility, and provider profiles, with support for family scheduling and ASAP cancellation lists. Staff can set precise availability rules, customize booking links, associate treatment codes, and manage appointments with color codes.

See How It Works

Practice Analytics Software

The platform gives practice managers a way to track KPIs such as reappointment rate, patient churn, production per hour or visit, and treatment acceptance rate through live dashboards. Beyond these dashboards, a Morning Huddle feature summarizes daily metrics and goals, while follow-up lists identify overdue patients and unscheduled treatments.

See How It Works

Insurance Verification

The software makes it possible to automate insurance eligibility checks on a set schedule, with adjustable verification frequency and specified treatment codes. It sends automated communications to collect missing patient information, then posts verification PDFs and notes directly to the patient's file in the EHR.

See How It Works

Revenue Cycle Management

Adit supports the revenue cycle from claims submission to payment posting and offers tools for denial management and follow-up. Billing teams can track claims, reconcile payments, manage claim aging, address denials, prepare appeals, and follow up with insurance carriers.

See How It Works

Pros And Cons of Adit

A quick look at Adit's strengths and weaknesses to
help you decide if it's the right fit

Pros

Reusable templates cut repetitive patient outreach work
Text and live chat speed up patient responses without phone calls
Post-booking forms speed new-patient intake

Cons

Frequent password changes add recurring account-maintenance work
Reminder voice quality may weaken automated patient messages

Adit Reviews

Insights from real users on Adit’s features,
performance, and overall experience.

Total 124 reviews

4.8

All reviews are from verified customers

Rating Distribution

Stars

89%

Stars

Share your experience

Jennifer H.

Medical Practice, N/A employees

Less than 6 months

5.0

July 2026

“Aligned workflows”

Pros

Having this in place has given me a lot of time back during the day. It has really aligned how we work and several unnecessary steps from our previous systems have been removed across multiple departments in the practice.

Cons

It's not really something I dislike but the hardest part is how detailed the system is which makes the initial setup take time. That said, that level of detail is also part of what makes it so valuable.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Wulfgang A.

Hospital & Health Care, N/A employees

Less than a year

5.0

July 2026

“Affordable recall solution”

Pros

The pricing for this program was very competitive and it handles our patient recall exactly the way we need it to.

Cons

The fax system was a new concept for our office to get used to but we're adapting and they keep updating the process regularly.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Georgiana D.

Cosmetics, N/A employees

Less than a year

5.0

July 2026

“Customization we love!!”

Pros

It's been a really positive experience using this software. The adaptability, reliable client support, billing and payment features, customization options and security all stand out. We especially love how much can be tailored to fit exactly what we need.

Cons

There honestly isn't much to complain about. If I had to mention anything, it would be that the system can occasionally slow down a bit when a lot of new updates are rolled out.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 124 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Adit offer an API?

No, Adit does not offer an API.

What language does Adit support?

Adit supports multiple languages such as English, French, German, Arabic, and Japanese.

What other apps does Adit integrate with?

Adit software integrates with RevolutionEHR, Cloud 9 Software, Orthotrac, Eyefinity, and many others.

Does Adit have a mobile app?

Yes, Adit has a mobile app for both iOS and Android.

What types of pricing plans does Adit offer?

Adit pricing is estimated to start at $399/month, with the final cost customized based on business needs. Contact us to get a tailored Adit cost estimate.

Who are the typical users of Adit?

Audit features are used across specialties, such as dentistry, optometry, chiropractic care, and orthodontics.

What level of support does Adit offer?

It offers support through email, phone, and a ticketing system.