Adit

What Is Adit?

Adit is a healthcare practice management platform designed to address common patient communication and front-desk challenges. Practices can use it to manage scheduling, payments, insurance verification, and other routine administrative needs. Its AI tools also address unanswered patient calls, missed booking opportunities, and repetitive phone interactions that take up staff time. The software can work well for practices that need to respond to patient inquiries, capture more appointment requests, and reduce routine work for front-desk staff.

What Is Adit Best For?

A core feature of the software is its 'AI Front Desk'. This tool lets front desk staff hand off calls to an AI receptionist that answers after hours or when lines are busy. It handles patient scheduling, confirmations, cancellations, and general questions, follows practice-specific call flows, transfers to staff when needed, and posts call summaries into the EHR.

How Much Does Adit Cost?

The pricing for Adit typically starts at $399/month. The final cost is customized and depends on the size and scope of a business.

Other than the base subscription cost, the following estimated additional costs can also affect the total pricing:

• Additional Locations: Roughly $800–$1,200/month/additional office, based on plan tier
• Added Users Or Seats: New users or locations may use current rates, raising costs by roughly 10%–20% versus legacy pricing
• Payment Processing Fees: Typically 2.5%–3.53%/transaction, with practices spending roughly $800–$2,000/month based on volume
• Marketing And SEO Services: $300–$750/month for local SEO, $1,000–$2,500 for comprehensive SEO, or $2,500–$5,000 for full-service marketing
• Number Porting And VoIP Setup: Roughly $100–$500 (one-time) for number porting or call-routing changes
• Data Migration: Around $500–$3,000 (one-time), depending on database size and export fees
• Training And Onboarding: About $500–$1,500 in staff time during the first month

Users find Adit cost-effective, particularly for practices using its payment, communication, recall, and EHR tools together. Users cite savings compared with other options and competitive recall pricing. However, one user noted that the interface and support issues weakened the value received for the price.

Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Adit Integrations

The software supports integration with multiple systems and platforms, such as:

• RevolutionEHR
• Cloud 9 Ortho
• Orthotrac
• Eyefinity EHR
• Jane App
• Denticon

How Does Adit Work?

Here's how you can access the platform and start using its features:

• Log in with your credentials to reach your practice dashboard
• Connect your phone lines and inbox through Adit Voice, texting, email, and eFax, so calls, messages, and faxes appear in the same dashboard
• Send a digital form to patients after they book, so their information and history are collected before the appointment
• Review the task list and Morning Huddle view before the day starts to see which patients are arriving and what tasks are overdue
• Verify insurance and confirm payment details before the appointment to prepare billing in advance
• Present the treatment plan and collect payment after the visit, including setting up a payment plan when needed
• Review the practice analytics dashboard to track booked visits from calls, no-show rates, and production metrics

Who Is Adit For?

The software is ideal for a wide range of specialties, including:  

• Dental
• Optometry
• Chiropractic
• Orthodontics

Adit Use Cases

Based on our analysis of Adit's current capabilities, we have identified the following key business scenarios where it is well suited:

Chiropractic Practices Struggling To Reach Patients Due For Follow-Up

Chiropractic care depends on patients returning for regular adjustments, but staff may often have little time to follow up with patients who have missed appointments. Adit automates recall outreach, reminding patients to book their next visit without staff having to make manual calls. This keeps patients on track while saving staff time.

Dental Clinics Digitizing Patient Intake Paperwork

Traditional intake processes often require patients to arrive early, wait in the office, and complete paperwork before they can see a provider, creating delays for both patients and staff. Adit addresses this by allowing patients to complete intake forms electronically before they arrive, sending them by text or email instead of handing over paperwork at the front desk. This makes the intake process more efficient and helps the team catch potential concerns before the appointment starts.

Vision Clinics Collecting Payments From Patients Remotely

Optical patients often need to pay for eyewear orders or outstanding balances after they've already left the office, leaving staff to chase payment by phone or wait on a mailed check. Adit allows patients to pay directly from a text message, allowing staff to send a text-to-pay link and collect payments online. This helps keep cash flow moving and cuts down on the back-and-forth of collecting payments after visits.

Orthodontic Clinics Telling New Callers Apart From Existing Patients

Orthodontic practices can rely on Adit's phone system to show patient information the moment a call comes in, rather than answering every call blind and guessing who's on the line. Staff can immediately tell whether the caller is a new lead or an existing patient and respond accordingly, instead of treating every call the same way.

Is Adit Right For You?

If your healthcare practice needs patient communication and front-desk tasks managed through one platform, Adit may be a practical option. It is HIPAA-compliant and supports healthcare privacy, while Role-based Access Controls (RBAC) help manage access to sensitive patient information. Multi-factor Authentication (MFA) adds another layer of account security for staff accessing the platform.

Still doubtful if Adit is the right fit for you? Connect with us at (661) 384-7070 if you need help making the right decision.