
ALIS Software Reviews
Total 50 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars18%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Stephanie
Not Specified, N/A employees
Free Trial
“Executive Director
Pros
My experience with the system has been truly excellent, and the responsiveness of the customer service team has been absolutely incredible. I particularly appreciate the continuous updates and ongoing improvements to the current platform. Thank you for enhancing our user experience so consistently.
Cons
I feel some features are not tailored for assisted living.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Francis
Not Specified, N/A employees
Free Trial
“Owner and Administrator
Pros
It's been a great experience, and the customer service response is incredible. I really enjoy the constant updates and improvements to the current platform. Thank you.
Cons
There are some feature limitations, like calendar scheduling and inflexible permissions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jason
Hospital & Health Care, 500+ employees
More than a year
“The Oaks Assisted Living
Pros
Having everything organized in one place makes it very accessible.
Cons
Name format inconsistencies exist; some modules list residents by last name, first name, and others by first name, last name. We must admit a resident before entering medications and care items, preventing us from being proactive and causing inaccurate occupancy reports. I can't configure automatic MAR backups, a manual process often neglected due to the extra time required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Catherine
Not Specified, N/A employees
Free Trial
“Director of Community Relations
Pros
I've worked with ALIS for over a year now and found it to have a substantial number of glitches. It is not intuitive, even for a professional with experience on many systems.
Cons
Staff can only go back a week to complete missed cares.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
8
Functionality
4
Amanda
Not Specified, N/A employees
Less than a year
“Overall good
Pros
The eMARs are exceptionally well-designed and remarkably easy to use, making the overall process smooth and efficient for all users.
Cons
Creating the care plan requires a lot of time and effort.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Valerie
Health, Wellness and Fitness, 1-10 employees
More than a year
“Review of ALIS
Pros
ALIS is intuitive, and the help desk is quick and helpful.
Cons
Sometimes, I find it challenging to switch between different areas as required, which can occasionally lead to frustration or delays in completing tasks.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Dana
Not Specified, 11-50 employees
Less than 6 months
“ALIS review
Pros
The software is quite easy to use, and the format is designed in such an intuitive manner that users can quickly grasp its functionality. Additionally, the integration process is seamless and efficient, ensuring a smooth transition.
Cons
I want to upload files in one large batch and label them, like "entrance papers."
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Erica
Not Specified, 11-50 employees
Less than a year
“We Love ALIS
Pros
It's simple to use, and the eMAR functions significantly reduce the chance of medication errors.
Cons
NO CON.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Hospitality, 51-100 employees
Less than a year
“Great Product - Super Support!
Pros
The support team's communication is excellent. They can personalize the system to our home's needs.
Cons
Overall, there are no complexities in mastering and utilizing this software; its simplicity ensures an intuitive learning curve and seamless user experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Norma
Hospital & Health Care, 51-100 employees
More than a year
“Love Alis!
Pros
The system is very user-friendly, featuring bold and easily distinguishable elements along with appealing color coordination that enhances the overall visual experience and ease of use.
Cons
It does not prepopulate certain lists, like a mass email list.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10