Last Updated Oct 26, 2025
Key Takeaways
Generated from the text of customer reviews
ALIS is a web-based EHR platform for assisted living and memory care communities. It’s used by administrators, caregivers, and operational staff. It benefits senior-living providers most, especially in assisted living, memory care, and independent living sectors. Users appreciate its centralized management tools and responsive support, though some find it complex. A recent update introduces ‘Ask ALIS’, the platform’s first AI-powered GPT built for senior living, enabling conversational text/voice queries, chart summarization, on-demand reporting, and actions across modules.
Our Verdict
ALIS is a dependable choice for assisted living and memory care organizations managing complex operations across multiple communities. Its structured workflows and responsive support make it especially suitable for mid-to-large facilities. Pricing may feel high for smaller users, but it offers long-term value through centralized oversight and compliance efficiency.
Overall Rating
Based on 50 users reviews
4.7
Rating Distribution
Positive
96%
Neutral
4%
Negative
0%
Starting Price
Custom
What Is ALIS Software?
Assisted Living Integrated Solution (ALIS) software is a web-based electronic health records system designed specifically for assisted living communities. The platform helps users streamline their clinical, financial and operational workflows by integrating modules for resident care, billing, reporting and other key functions. Additionally, ALIS offers eMAR management and drug counting, family engagement, and integrated assessments to empower staff, engage families, and deliver excellent care.
What Is ALIS Software Best For?
ALIS is widely recognized for its robust incident management functionalities, which help users effectively manage risk and ensure quality resident care. The system allows users to customize and track follow-up tasks, digitize post-incident documentation, and review and analyze incident information.
How Much Does ALIS Software Cost?
The vendor offers customizable and flexible pricing options, with subscription costs ranging from $8.00 to $15.00 per resident per month, depending on the modules selected. Additionally, there is also a minimum subscription amount of $300/month for a single community and $190/month for smaller multi-community groups along with a one-time onboarding fee per community ranging from $650.00 to $3,500.00.
Disclaimer: The pricing is subject to change.
ALIS Software Integrations
ALIS behavioral health software connects with various third-party apps, including:
- McKesson
- CardConnect
- Omnicare
- QuickBooks
- PalCare
- Enquire
- BestRx
- CarePredict
- Cubigo
How Does ALIS Software Work?
Here's how you can navigate the software’s dashboard and make use of its features:
- Log in using your credentials and access the dashboard
- Navigate between integrated modules for clinical, financial, and operational workflows
- Customize views and permissions based on user role
- Complete assessments, care plans, and other documentation electronically
- Manage medications and track vitals through the eMAR system
- Document care delivered and incidents through notes and reports
- Monitor workflows and resident status with real-time alerts
Who Is ALIS Software For?
ALIS EMR software is purpose-built for assisted living facilities and memory care communities of all sizes. It is typically used by:
- Healthcare administrators
- Community staff
- Behavioral health facilities
ALIS Software Use Cases
Based on our analysis of user reviews and ALIS Software’s current capabilities, we have identified key scenarios where this platform proves to be a strong fit for assisted living and senior care organizations:
Assisted Living Facilities Managing Resident Care And Compliance
ALIS software is well-suited for assisted living communities that need to maintain detailed resident records while ensuring regulatory compliance. The system enables administrators and caregivers to manage clinical documentation, medication tracking, and incident reporting efficiently.
Multi-Community Operators Needing Centralized Oversight
Organizations managing multiple senior living communities can use ALIS to maintain consistency in billing, reporting, and operational workflows. The platform’s centralized dashboard allows leadership teams to view performance metrics, monitor care quality, and ensure that all locations adhere to uniform operational standards.
Memory Care Units Focusing on Personalized Resident Management
Memory care programs that require close monitoring of resident health and medication schedules benefit from ALIS’s integrated eMAR and care documentation tools. These capabilities allow staff to document interventions in real time, ensuring that each resident receives personalized care while maintaining accurate historical records.
Administrators Overseeing Revenue And Billing Processes
Facilities that handle complex billing cycles and multiple payers can use ALIS’s revenue cycle management tools to manage invoicing and payments. The platform can help in linking clinical and billing workflows, which improves transparency for administrators and maintains a clear audit trail for financial accountability.
Teams Seeking Data-Driven Operational Insights
ALIS supports organizations that rely on analytics to improve care delivery and resource management. Through customizable reports and dashboards, administrators can track incident trends, evaluate staff performance, and identify areas for process improvement across both clinical and operational functions.
ALIS Software User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Customer Support And Responsiveness 80% were Positive 10% were Negative 10% were Neutral/Mixed Users consistently praise ALIS for its responsive and friendly customer service. Reviewers mention that support representatives are quick to resolve issues and always willing to help, even with complex requests. Some users cite it as a first-class support team.
| Learning Curve And Feature Complexity 15% were Positive 70% were Negative 15% were Neutral/Mixed Some users report that ALIS can feel overwhelming at first due to its wide range of features and modules. New users often require extra training to fully utilize the system’s capabilities. |
Communication And Collaboration Tools 68% were Positive 17% were Negative 15% were Neutral/Mixed Users appreciate the internal messaging and shared notes features that enhance communication among caregivers, nurses, and administrators. ALIS software solves miscommunication gaps and improves coordination across shifts and departments.
| Minor Workflow Disruptions Post-Update 10% were Positive 75% were Negative 15% were Neutral/Mixed Some users note that occasional updates may temporarily affect system performance or workflows. However, these issues are typically addressed promptly, and most users report smooth functionality once updates are stabilized. |
Integrated Workflows And Centralized Data 65% were Positive 20% were Negative 15% were Neutral/Mixed Users appreciate the seamless coordination between clinical, billing, and operational workflows. Having resident information in one centralized system enhances transparency and efficiency for multi-facility organizations.
| Task Tracking And Scheduling Limitations 20% were Positive Task and calendar management features were flagged as areas needing improvement. Some users said follow-up tasks can be hard to track, making it challenging to manage workflows effectively. |
Is ALIS Software Right For You?
ALIS software provides a comprehensive electronic health records platform designed specifically for assisted living communities. If your organization is seeking a customizable, cloud-based solution to streamline operations, improve clinical workflows, and gain data-driven insights, then ALIS may be a good fit to support your community's evolving needs.
Additionally, the vendor is HIPAA-compliant and ensures robust data security for customer information. It also maintains regular backups stored across multiple geographic locations.
Still unsure if ALIS software is the right choice for you? Contact us at (661) 384-7070, and we will be happy to help you make the best decision.
