BestNotes Reviews

Pros

BestNotes promptly addresses glitches and provides helpful updates meeting my company's needs effectively.

Cons

I can't think of any specific dislikes the software has evolved to accommodate all our requirements.

Pros

I love how easily I can access and print records with BestNotes. Keeping HR files and client records in one place is convenient and the tagging system simplifies finding people with specific tags.

Cons

I can't think of any drawbacks at the moment.

Pros

Navigating records in BestNotes is generally straightforward requiring less time to learn compared to other software I've used.

Cons

I wish I could upload multiple documents at once which would enhance efficiency.

Pros

BestNotes is easy to use and having all client files organized in one place is fantastic. Uploading client photos to their electronic files is a great feature and their customer service is exceptional in resolving issues.

Cons

I wish I could search my notes for specific keywords.

Pros

BestNotes offers a smooth flow and easy navigation to access information.

Cons

I can't think of anything negative it made my work easy.

Pros

BestNotes provides accessibility to a supportive team offers training and allows for clinical record customization.

Cons

It lacks compliance oversight and isn't uptodate with state regulatory requirements like some other medical records systems.

Pros

As an owner and biller of a mental health clinic I've always known that I could rely on BestNotes for exceptional customer service.

Cons

Some billing reports could be improved to enhance efficiency and reduce the risk of missed claims.

Pros

I appreciate the userfriendliness of BestNotes and their exceptional customer service. Calling in for assistance has always been smooth with no wait times and the support team is knowledgeable and helpful.

Cons

I had no trouble adapting to the software and I have no complaints.

Pros

The Chart Report Audit collaboration with Outcome Tools and autopopulated notes are valuable features.

Cons

Adding a parent or guardian requires creating a separate chart which could be simplified.

Pros

BestNotes is userfriendly and easy to navigate.

Cons

The treatment plan format could be improved.

Pros

BestNotes simplifies documentation with preprepared goals and objectives making it fast and adaptable for clients.

Cons

Some notes appear repetitive and the titles can be confusing.

Pros

BestNotes offers valuable reports for auditing client charts and a seamless workflow with the ability to transfer information between templates.

Cons

The separation between EMAR and BestNotes is inconvenient and client names don't appear in electronic signatures for medication confirmation.

Pros

BestNotes became easy to use after training.

Cons

I decided to stick with BestNotes after trying another system.

Pros

BestNotes is easy to use and understand making it intuitive for users.

Cons

The system's timeout feature while understandable can be a minor inconvenience.

Pros

I like not having to write out simple notes repeatedly.

Cons

I need to know the time of the group and whether it was a scheduled group.

Pros

The software is easy and intuitive to use and understand.

Cons

I do not like that it times out but I understand why it has this feature.

Pros

I find BestNotes very user-friendly and it makes sense both commonly and clinically when navigating the system. I have used six different EHRs in various locum tenens roles and they were often complex to learn with little added benefit. For my private practice, I evaluated several EHRs ranging from moderately to expensively priced, each with its pros and cons. One frustrating issue was the "training packages" that limited orientation hours. A friend who uses BestNotes for Psychiatry and Addictions Treatment recommended it, saying it was the easiest EHR she had used. I looked into BestNotes and was impressed by its affordability and features. The excellent customer service from the initial contact to the orientation for implementation really stood out. I received unlimited hours of learning at no extra cost and my trainer was knowledgeable, patient and flexible with my busy schedule. Additionally, the trainer helped me customize auto-notes and templates and taught me how to make changes myself which allows for independent improvements. I cannot praise the experience enough!

Cons

While I believe every EHR has room for improvement, I find BestNotes to be robust and easy to use. I like their openness to feedback and their eagerness to share upcoming changes. More focus on billing and clearinghouse integration would be beneficial, but it looks like that is planned for the future.

Pros

BestNotes is remarkably easy to navigate and implement.

Cons

After trying another system I realized it was better to stick with BestNotes.

Pros

BestNotes offers clear and concise software with easy navigation. The client portal is excellent for clients and it helps with time management.

Cons

There are no drawbacks to using this software.

Pros

BestNotes makes note writing simple and interacting with clients easy and straightforward.

Cons

No complaints so far.