BestNotes is an electronic health record (EHR) solution tailored primarily for behavioral and mental health practices. BestNotes reviews praise the software's clinical note templates and tools for tracking treatment progress over time. However, occasional user feedback also cites average response times from technical support. Additional reviews note the implementation process could be improved through additional vendor guidance. Overall, though, BestNotes aims to streamline documentation workflows within specialty practices, but reviews indicate support services need improvement.
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Pros
- Integrated task reminder features
- Supports HIPAA-compliant messaging
- Simplifies note management
Cons
- Reporting tools could be enhanced
- Some users find navigation slow
- Mobile experience is limited
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