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BestNotes EHR Software

BestNotes

Last Updated Nov 3, 2025

Key Takeaways

Generated from the text of customer reviews

BestNotes is an EHR and CRM system for behavioral health and addiction treatment centers. Clinicians and administrative teams use it to manage documentation and billing. Users value its intuitive setup and integrated workflow, but report limited customization. Recent updates include an automatic reviewer assignment for PDF uploads and a ‘Refresh DrFirst’ button for users.

Our Verdict

BestNotes stands out as a dependable EMR choice for small to mid-sized behavioral health and addiction recovery practices seeking efficient coordination and compliance. Its integrated documentation and billing workflows deliver solid value at a predictable cost. However, it may not meet the needs of larger enterprises requiring deeper customization.

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Overall Rating

Based on 81 users reviews

4.6

Rating Distribution

Positive

94%

Neutral

5%

Negative

1%

Starting Price
$58

/user/month

Pros And Cons of BestNotes

Pros

  • Offers customizable templates to enhance clinical documentation

  • Offer different specialties to create custom notes and forms

  • Intuitive user interface and offer mobile app access

Cons

  • Customization complexity for some features, according to some BestNotes EHR reviews

  • Limited analytics and reporting compared to other EMR software

Frequently Asked Questions

BestNotes software is specifically designed for the behavioral health industry, serving organizations of all sizes, including psychiatrists, therapists, social workers, behavioral health specialists, mental health institutions, and rehabilitation centers.

The BestNotes software supports the English language only.

The BestNotes software offers support through phone, email, and a support portal.

The BestNotes EHR software integrates with various third-party applications and tools, which include Salesforce, Microsoft Outlook, EZClaim, ClaimMD, and Keragon.

Yes, BestNotes offer a dedicated mobile app for Android and iOS users.

BestNotes offer a 1-hour training session through Zoom.

Yes, the platform offers an API.

The BestNotes software offers straightforward and transparent pricing plans. The pricing plans include $58/user/month for 1–10 users, $24/user/month for 11–100 users, and $12/user/month for 101+ users. Request a BestNotes EHR pricing quote today!

No, BestNotes does not offer a free trial.