CentralReach

CentralReach Reviews & User Feedback

Total 49 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

37%

4

Stars

37%

3

Stars

12%

2

Stars

8%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mary

Total Education Systems, 500-999 employees

3.0

“There are a lot of glitches”

Pros

It has a lot of features including billing and scheduling.

Cons

It is not very user-friendly and there is no Help section. I have to call customer support every now and then.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

H
Herleen

Health Care, 10-49 employees

4.0

“EHR”

Pros

I have to use it for 7 hours each day and as it is simple to use it is a great help.

Cons

I have to log into my account again and again as when I administer DDTS, it logs me out.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

D
Debbie

Hospital and health care, 100-499 employees

4.0

“A simple software”

Pros

Really convenient for users. It is easy for me to track billing information and you can also easily detect any error if present.

Cons

Some billing issues continue to occur when the secondary claims rub off the primary payor claim.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

VC
Veronica C.

Administrative Manager, 11-50 employees

4.0

“My favourite software so far”

Pros

CentralReach EMR is extremely user friendly. I love that I can manage my appointments and my notes on it and all the data is saved in one place.

Cons

I have had trouble with saving some data.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Adrian

Engage Behavioral Health, 500+ employees

4.0

“Flexible and Convenient.”

Pros

As a therapist, multiple features are available for me that makes my work very smooth. Its easy to use

Cons

Glitches occur sometimes that disturb my work.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Alicia

Pediatrics Care, 51-100 employees

4.0

“Not a bad choice”

Pros

Great templates and customizations.

Cons

Not very flexible in other areas.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

W
Winston

LA Dental Practice, 1-10 employees

4.0

“It has made things easier”

Pros

The system is easy to use and the learning curve is not too bad.

Cons

I have a hard time with the templates sometimes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

V
Veronica

Mental Health, 11-50 employees

4.0

“Pretty good deal overall.”

Pros

The software is very user friendly and does not have a steep learning curve.

Cons

The meta at times is lost and does not compute into the final report.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

S
Samaha

Dental Practice, 1-10 employees

1.0

“frustrating”

Pros

it made work harder.

Cons

we had so many issues and no help.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

3

Functionality

2