Mary
Total Education Systems, 500-999 employees
“There are a lot of glitches”
Pros
It has a lot of features including billing and scheduling.
Cons
It is not very user-friendly and there is no Help section. I have to call customer support every now and then.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Herleen
Health Care, 10-49 employees
“EHR”
Pros
I have to use it for 7 hours each day and as it is simple to use it is a great help.
Cons
I have to log into my account again and again as when I administer DDTS, it logs me out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Debbie
Hospital and health care, 100-499 employees
“A simple software”
Pros
Really convenient for users. It is easy for me to track billing information and you can also easily detect any error if present.
Cons
Some billing issues continue to occur when the secondary claims rub off the primary payor claim.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Veronica C.
Administrative Manager, 11-50 employees
“My favourite software so far”
Pros
CentralReach EMR is extremely user friendly. I love that I can manage my appointments and my notes on it and all the data is saved in one place.
Cons
I have had trouble with saving some data.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Adrian
Engage Behavioral Health, 500+ employees
“Flexible and Convenient.”
Pros
As a therapist, multiple features are available for me that makes my work very smooth. Its easy to use
Cons
Glitches occur sometimes that disturb my work.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Alicia
Pediatrics Care, 51-100 employees
“Not a bad choice”
Pros
Great templates and customizations.
Cons
Not very flexible in other areas.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Winston
LA Dental Practice, 1-10 employees
“It has made things easier”
Pros
The system is easy to use and the learning curve is not too bad.
Cons
I have a hard time with the templates sometimes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Veronica
Mental Health, 11-50 employees
“Pretty good deal overall.”
Pros
The software is very user friendly and does not have a steep learning curve.
Cons
The meta at times is lost and does not compute into the final report.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Samaha
Dental Practice, 1-10 employees
“frustrating”
Pros
it made work harder.
Cons
we had so many issues and no help.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
3
Functionality
2