Total 55 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

31%

3

Stars

29%

2

Stars

11%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C
Charlie

Behavioral Health, 100-499 employees

2.0

Costly yet Average.

Pros

The device isnt bad, but the interfaces narrow static impracticalities make it difficult to like anything about it. For eg, the text is too short. There is no way to make things bigger. In any case, none are available inside the scheme. Its really inconvenient. If you have to use it for long stretches of time on a daily basis, youll get a chronic headache, neck and eye pain.

Cons

How is it appropriate for the app and print font to be microscopic with no choice for enlargement? In this situation, too, customer support has been of no assistance. Its all the more disappointing because GE Healthcare was once regarded as a leader in the health IT industry.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

4

R
Robert

Sunland Home Care, 10-49 employees

4.0

Efficient for Financial Management ordeals.

Pros

With GE Centricity, weve been able to significantly expand our accounts receivable department. We were able to significantly reduce our A/R costs, saving time and money while still speeding up the collection process by 27 percent.

Cons

It took a little longer to integrate all of our maturing accounts into the system. Regardless, I believe this to be the case for general partnerships. Nevertheless, its a brilliant piece of tech.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

J
Jeremy

Dr. White and Associates, P.C., 500-999 employees

3.0

Mediocre Service. Updates and Upgrades necessary.

Pros

It is relatively simple to duplicate patient appointments. This is about the only positive thing I can come up with. The rest is a nightmare. It takes an eternity to list the demographics of a patient.

Cons

In our outpatient chiropractic and physiotherapy clinic, we use GE healthcare EHR facilities. Naturally, we have a relationship with a nearby hospital that is also a GE centricity customer. In the fact that this should make life easier, there are still bugs and unexpected events in the system, resulting in miscommunication within and between the systems. For years, the app has been nothing but a headache. Its sluggish by nature. The method has become obsolete.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

A
Amitabh

Primary Plus - Vanceburg, 1000+ employees

5.0

An Excellent Software. Recommended.

Pros

The easiest healthcare app to use is GE centricity. Ive been using it for over a decade and have fully used all of its capabilities, and Ive been extremely pleased with its success over the years. Centricity is an all-in-one solution. It has all of the functionality youll need for your EMR to run smoothly. It works well for other agencies and suppliers, which is beneficial. In addition, it integrates all medical reports, the EMR, and our clearinghouse into a single, well-organized structure.

Cons

The frequent notifications can be inconvenient. They remove some of the elements, which throws the balance off, but only for a short time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Susan

Cardiovascular Research Supervisor, 1000+ employees

2.0

All Hype. Not worth it.

Pros

All hype.

Cons

Ive been using GE Healthcares EMR for quite a while now, and I still find it to be complex and cumbersome to use. It hasnt worked out too well for me, but I cant speak for people using it for other services including certain billing or practice management.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

G
Gautam

Motif, 10-49 employees

4.0

Satisfied Customer.

Pros

Ive been using the program for a while and am pleased with it because it offers a comprehensive solution and it works well; reports can be produced quickly and effectively.

Cons

A decent internet connection is required; otherwise, access will be lost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T
Tony

Y.T.P, 1 employees

3.0

Not the best.

Pros

I like how user-friendly it is. Its features like billing, reporting, and customized templates are my favorite.

Cons

Connection issues occur every once in a while.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

DH
Danae Harmony

Dr. White and Associates, P.C., 1000+ employees

2.0

It is a big no!

Pros

It is quite simple to duplicate patient appointments with this. Probably the only good thing I can think about this software.

Cons

It has greatly minimized work efficiency. It takes forever to complete tasks since the system is so slow. It is so outdated and repetitive. The only reason we still have not switched to a new and better software is that the old staff has become familiar with this now.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

4

A
Arthur

Stephens City Outpatient Clinic, 100-499 employees

3.0

No complicated features.

Pros

This is a very good software at a reasonable price. Everything is quite basic and there are mostly no complicated features that would require extensive training.

Cons

With very few features, it is a hassle to truly penetrate down into all the little details and relevant patterns.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

M
Max

Norton Clinic, 1 employees

3.0

Passable.

Pros

Very user-friendly software that has good usability and functionality.

Cons

No complaints.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

W
William

Fredericksburg CBOC, 10-49 employees

5.0

Increased work efficiency.

Pros

It increased our work efficiency as it is pretty easy to work with. Daily tasks such as e-prescribing, claims, billing, and reporting have been made a lot less tedious, thanks to this software.

Cons

It would have been better if the reporting feature were a little more flexible.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N
Noah

Bristol VA Clinic, 2-9 employees

4.0

Straightforward.

Pros

I faced no difficulty in getting my staff to set up this system and have it running. No extensive training was required as it is pretty simple and straightforward.

Cons

Some of its features are not flexible and could use an upgrade.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

T
Thomas

Shifa Community Clinic , 50-99 employees

3.0

Average.

Pros

It has considerably increased our work efficiency. Scheduling appointments is pretty straightforward with this one.

Cons

There is nothing too problematic about this one.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

G
George

Ivf David Fertility Center , 100-499 employees

4.0

Well-organized system.

Pros

They prioritize their clients’ needs and it can be clearly seen in the products they provide us with. The system is well organized and simple to use.

Cons

While charting nursing notes, the system does not allow you to delete formerly added false information sometimes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J
Justin

South Clinical Laboratory, 10-49 employees

4.0

Excellent workability.

Pros

Managing patient records and tracking is very simple with this. All the features are well organized which increases the work efficiency greatly.

Cons

Sometimes the wrong information gets deleted while charting nursing notes, which makes editing them even harder.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

M
Megan

NUD , 1 employees

5.0

Least problematic.

Pros

I have been using this software for a long time now and not even once have I faced any major issue. Nevertheless, their customer support is great and even if you do come across a problem, they would promptly resolve it.

Cons

Sometimes, in the middle of charting, the system suddenly crashes, and data is lost inevitably.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

D
Denise

Health, Wellness and Fitness, 500+ employees

4.0

Great layout.

Pros

The system is well organized and very intuitive. I love the layout of its user interface; it facilitates ease of use.

Cons

There are connectivity issues with this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

S
Stacy

BrainPower Neurodevelopmental Center, LLC, 10-49 employees

5.0

Easy to learn.

Pros

This is the first-ever EMR software that I have used, and learning was not a problem at all. It is super user-friendly with its ease of navigating around the system. I can easily locate all the features that I require. Needless to say, I am completely satisfied with its performance.

Cons

There are no possible complaints to be noted. The whole system gave a coherent output throughout and the performance has been impressive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J
Jordan

Sunland Home Care, 10-49 employees

4.0

Financial management has never been easier!

Pros

This software has introduced a great development in our finance department. It has increased the efficiency with which the company converted its account receivables into cash. Moreover, it has sped up the company’s accumulation procedure.

Cons

The whole process of integrating the existing accounts into the software’s framework was a bit tedious as it was time-consuming. However, all in all, it is great software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A
Amanda

Twice Medical Assistance, 50-99 employees

4.0

Great for an electronic database

Pros

The electronic records are stored in the same place and there is a flow to the organization so you can easily access the patient chart you need.

Cons

It asks you to change the password every few weeks and that gets very difficult for many to remember.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9