Behavioral Health, 100-499 employees
“Costly yet Average.”
Pros
The device isnt bad, but the interfaces narrow static impracticalities make it difficult to like anything about it. For eg, the text is too short. There is no way to make things bigger. In any case, none are available inside the scheme. Its really inconvenient. If you have to use it for long stretches of time on a daily basis, youll get a chronic headache, neck and eye pain.
Cons
How is it appropriate for the app and print font to be microscopic with no choice for enlargement? In this situation, too, customer support has been of no assistance. Its all the more disappointing because GE Healthcare was once regarded as a leader in the health IT industry.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Sunland Home Care, 10-49 employees
“Efficient for Financial Management ordeals.”
Pros
With GE Centricity, weve been able to significantly expand our accounts receivable department. We were able to significantly reduce our A/R costs, saving time and money while still speeding up the collection process by 27 percent.
Cons
It took a little longer to integrate all of our maturing accounts into the system. Regardless, I believe this to be the case for general partnerships. Nevertheless, its a brilliant piece of tech.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Dr. White and Associates, P.C., 500-999 employees
“Mediocre Service. Updates and Upgrades necessary.”
Pros
It is relatively simple to duplicate patient appointments. This is about the only positive thing I can come up with. The rest is a nightmare. It takes an eternity to list the demographics of a patient.
Cons
In our outpatient chiropractic and physiotherapy clinic, we use GE healthcare EHR facilities. Naturally, we have a relationship with a nearby hospital that is also a GE centricity customer. In the fact that this should make life easier, there are still bugs and unexpected events in the system, resulting in miscommunication within and between the systems. For years, the app has been nothing but a headache. Its sluggish by nature. The method has become obsolete.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Primary Plus - Vanceburg, 1000+ employees
“An Excellent Software. Recommended.”
Pros
The easiest healthcare app to use is GE centricity. Ive been using it for over a decade and have fully used all of its capabilities, and Ive been extremely pleased with its success over the years. Centricity is an all-in-one solution. It has all of the functionality youll need for your EMR to run smoothly. It works well for other agencies and suppliers, which is beneficial. In addition, it integrates all medical reports, the EMR, and our clearinghouse into a single, well-organized structure.
Cons
The frequent notifications can be inconvenient. They remove some of the elements, which throws the balance off, but only for a short time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cardiovascular Research Supervisor, 1000+ employees
“All Hype. Not worth it.”
Pros
All hype.
Cons
Ive been using GE Healthcares EMR for quite a while now, and I still find it to be complex and cumbersome to use. It hasnt worked out too well for me, but I cant speak for people using it for other services including certain billing or practice management.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Motif, 10-49 employees
“Satisfied Customer.”
Pros
Ive been using the program for a while and am pleased with it because it offers a comprehensive solution and it works well; reports can be produced quickly and effectively.
Cons
A decent internet connection is required; otherwise, access will be lost.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Y.T.P, 1 employees
“Not the best.”
Pros
I like how user-friendly it is. Its features like billing, reporting, and customized templates are my favorite.
Cons
Connection issues occur every once in a while.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Dr. White and Associates, P.C., 1000+ employees
“It is a big no!”
Pros
It is quite simple to duplicate patient appointments with this. Probably the only good thing I can think about this software.
Cons
It has greatly minimized work efficiency. It takes forever to complete tasks since the system is so slow. It is so outdated and repetitive. The only reason we still have not switched to a new and better software is that the old staff has become familiar with this now.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
Stephens City Outpatient Clinic, 100-499 employees
“No complicated features.”
Pros
This is a very good software at a reasonable price. Everything is quite basic and there are mostly no complicated features that would require extensive training.
Cons
With very few features, it is a hassle to truly penetrate down into all the little details and relevant patterns.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Norton Clinic, 1 employees
“Passable.”
Pros
Very user-friendly software that has good usability and functionality.
Cons
No complaints.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Fredericksburg CBOC, 10-49 employees
“Increased work efficiency.”
Pros
It increased our work efficiency as it is pretty easy to work with. Daily tasks such as e-prescribing, claims, billing, and reporting have been made a lot less tedious, thanks to this software.
Cons
It would have been better if the reporting feature were a little more flexible.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Bristol VA Clinic, 2-9 employees
“Straightforward.”
Pros
I faced no difficulty in getting my staff to set up this system and have it running. No extensive training was required as it is pretty simple and straightforward.
Cons
Some of its features are not flexible and could use an upgrade.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Shifa Community Clinic , 50-99 employees
“Average.”
Pros
It has considerably increased our work efficiency. Scheduling appointments is pretty straightforward with this one.
Cons
There is nothing too problematic about this one.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Ivf David Fertility Center , 100-499 employees
“Well-organized system.”
Pros
They prioritize their clients’ needs and it can be clearly seen in the products they provide us with. The system is well organized and simple to use.
Cons
While charting nursing notes, the system does not allow you to delete formerly added false information sometimes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
South Clinical Laboratory, 10-49 employees
“Excellent workability.”
Pros
Managing patient records and tracking is very simple with this. All the features are well organized which increases the work efficiency greatly.
Cons
Sometimes the wrong information gets deleted while charting nursing notes, which makes editing them even harder.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
NUD , 1 employees
“Least problematic.”
Pros
I have been using this software for a long time now and not even once have I faced any major issue. Nevertheless, their customer support is great and even if you do come across a problem, they would promptly resolve it.
Cons
Sometimes, in the middle of charting, the system suddenly crashes, and data is lost inevitably.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 500+ employees
“Great layout.”
Pros
The system is well organized and very intuitive. I love the layout of its user interface; it facilitates ease of use.
Cons
There are connectivity issues with this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
BrainPower Neurodevelopmental Center, LLC, 10-49 employees
“Easy to learn.”
Pros
This is the first-ever EMR software that I have used, and learning was not a problem at all. It is super user-friendly with its ease of navigating around the system. I can easily locate all the features that I require. Needless to say, I am completely satisfied with its performance.
Cons
There are no possible complaints to be noted. The whole system gave a coherent output throughout and the performance has been impressive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Sunland Home Care, 10-49 employees
“Financial management has never been easier!”
Pros
This software has introduced a great development in our finance department. It has increased the efficiency with which the company converted its account receivables into cash. Moreover, it has sped up the company’s accumulation procedure.
Cons
The whole process of integrating the existing accounts into the software’s framework was a bit tedious as it was time-consuming. However, all in all, it is great software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Twice Medical Assistance, 50-99 employees
“Great for an electronic database”
Pros
The electronic records are stored in the same place and there is a flow to the organization so you can easily access the patient chart you need.
Cons
It asks you to change the password every few weeks and that gets very difficult for many to remember.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
