softwareCentricity EMR Software Reviews
56 Reviews
Overall Rating
3.8
56 Reviews
Rating Distribution
5
(17)
4
(17)
3
(16)
2
(6)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
3.8
56 Reviews
Rating Distribution
5
(17)
4
(17)
3
(16)
2
(6)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Big Fan!
Big Fan!
Pros
Its user-friendly design is highly intuitive, something that I find particularly useful. I appreciate the ability to craft our own software and the convenience of transferring medical data between the two.
Cons
I cant think of any disadvantages at the moment. I am certainly a big fan of centricity.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Morgan K.
Medical Practice, 500-999 employees
Feb 10, 2023
EMR Review
EMR Review
Pros
Centricity EMR is an efficient software. A well-designed record-keeping system is incredibly intuitive and shows no signs of being subpar.
Cons
The cons for this software are non-existent.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Amanda
Medical Assistant, 100-499 employees
Jan 04, 2023
Amazing software
Amazing software
Pros
The software is very intuitive and simple to learn without requiring extensive training. Navigation around the system is easy, as is locating all the needed features. The service has been excellent since the time I have used Centricity. It was the very first EMR software I learned to use in the practice I previously worked with.
Cons
I faced some lagging issues with the system, but that could be from my internet connection acting up.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Stacy
BrainPower Neurodevelopmental Center, LLC, 11-50 employees employees
Nov 26, 2022
Easy setup
Easy setup
Pros
We found it very practical to move to Centricity. There were no difficulties encountered by our technical or non-technical staff with the setup or training.
Cons
Like all software, Centricity EMR can experience technical issues which can cause frustration during important tasks.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Brett
AV Private Clinic, 500-999 employees
Sep 09, 2022
I love it!
I love it!
Pros
It was easy for me to maneuver easily around Centricity EMR. Despite its simplicity, this software does not require extensive training.
Cons
The system kept its consistency while I had it in operation. Some minor glitches occurred here and there, but nothing serious.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Lisa
PrimeCare Urgent Care, 10-49 employees
Jul 15, 2022
Best EHR solution
Best EHR solution
Pros
It is easy for our 90+ healthcare providers to use the system. We can schedule appointments with people and review files before we see them. There is no need to have the records in physical form and their medical history information transfers to our system.
Cons
No cons for me to pinpoint at this moment.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Rory
Private Hospital, 500-999 employees
May 04, 2022
Home run!
Home run!
Pros
I like that it allows you to customize features based on the size of your business. I appreciate how easy it is to set up and manage your business choices. Kudos to the team!
Cons
I used to have issues with overbooking and missed appointments before I started using Centricity. I no longer have those issues. Impressive work.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Maddie
Individual & Family Services, 1 employees
Apr 27, 2022
Quick easy solution
Quick easy solution
Pros
It has some really amazing features like the quick text option. You can order radiology tests too.
Cons
It does not let you customize the lists. You will need a specific type of vendor for this feature.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Davis
Mid City Health and Wellness, 10-49 employees
Mar 23, 2022
It is okay
It is okay
Pros
There are some extra features like quick texting.
Cons
Too much clicking is required. They should make it quicker and easier to use for us because every second counts.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Iesha
Prime Health, 50-99 employees
Jun 24, 2021
Good for a medical office
Good for a medical office
Pros
It is easy to use because all icons are clearly marked and the screens work well.
Cons
We do not like the schedules. They are difficult to use.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Mindi
Got Your Back Spine Health, 2-9 employees
Jun 16, 2021
It is okay
It is okay
Pros
It is easy to use to be honest.
Cons
The features are outdated. It takes a lot of time to get everything done. They should roll out updates they are long overdue.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Olive
Walford Medical Center, 10-49 employees
Apr 20, 2021
Pleased with their services
Pleased with their services
Pros
It is not hard to use and the setup went smoothly too. We can easily search for and pull up patient files.
Cons
They should improve the patient portal.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Charlette
Connect to Your Body LLC, 10-49 employees
Apr 15, 2021
Avoid at all cost.
Avoid at all cost.
Pros
It brings back memories of dial-up Internet and the game "Pong." To complete the user experience, I wish it could be viewed on a monochrome monitor.
Cons
The calendar begins in March 2016, with time-consuming steps required to meet a current timetable. User-unfriendly to the point of being unusable, with an out-of-date and clumsy operating style. The worst customer service youve ever encountered with any current tech system.
Ease of use
4
Value for money
4
Customer Support
5
Functionality
5
James F.
Clark Regional Medical Center , 1000+ employees
Apr 14, 2021
We approve!
We approve!
Pros
This software includes functions that make it easy to complete the work you require. Its an excellent program and features like control buttons are amazing.
Cons
The quick keys could be better organized to improve their functionality.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
ROSEMARY G.
Morehead - CCSHCN, 1000+ employees
Apr 14, 2021
Would not recommend.
Would not recommend.
Pros
Its convenient to schedule appointments from home. Its also quite useful to be able to access my schedule from almost anywhere.
Cons
When its required, it doesnt work. The majority of the nurses at the hospital plan their shifts for 7 a.m. on a specific Monday. We arent even a major hospital, and the scheduler is always broken. Its either overburdened or in need of repair. If youre trying to develop a system that will sometimes have a large number of users, youll need to have enough server capacity.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Elisabeth C.
RN, 100-499 employees
Apr 14, 2021
Great ease of use.
Great ease of use.
Pros
This program is simple to operate and even simpler to learn or teach. When issues arise, customer service is very experienced and solves problems quickly.
Cons
I admire everything about this software; however, I dont like combining it with the other systems that our hospital uses because switching between them can be difficult at times.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Blake
Hospital & Health Care, 1000+ employees
Apr 14, 2021
Not Satisfied. Needs major improvements.
Not Satisfied. Needs major improvements.
Pros
I was a long-time user of Centricity a few years ago. The software was very easy to understand and there was no need for a long learning time or instruction. Within weeks, the employees will get it up and running. Id be interested in seeing how much theyve progressed over time.
Cons
It does not always encourage you to erase previously entered false information. But its not a major issue. There are far too many steps involved in completing any task. There are several errors all over the place. The only thing stopping us from transitioning to a better system at this stage is the fact that our older staff has become too used to it, particularly because some of them have been using it for nearly fifteen years.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Zack
Pulaski County Health Department, 100-499 employees
Apr 13, 2021
Satisfactory and Highly Recommended.
Satisfactory and Highly Recommended.
Pros
The method is straightforward and well-designed. Makes it easier to use. Many of the functions have been simplified to improve usability. It is very simple and fast to access data and make adjustments. Ive been using this app on a regular basis for years and have never had a single problem with it. Their customer service representatives have been very supportive.
Cons
While uncommon, there have been times that the machine has crashed in the middle of a charting session, causing all data to be lost. Aside from that, there have been some slight odd mistakes in charting nursing notes, such as incorrect material being omitted in an attempt to make improvements.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Beverly
Health Wealth & fitness, 1000+ employees
Apr 13, 2021
Brilliant Programme.
Brilliant Programme.
Pros
The app is very user-friendly and easy to understand without any prior experience. Its simple to use the app and find all of the required features. Ive been absolutely delighted with Centricity for the whole time Ive used it. In the practice where I formerly worked, it was the very first EMR app I learnt to use. I wish my new clinic had used the GE healthcare scheme!
Cons
There arent any that come to mind. Over the years, the device has consistently delivered excellent results.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anastasia
BrainPower Neurodevelopmental Center, LLC, 10-49 employees
Apr 13, 2021
Efficiency reduced in the last few years.
Efficiency reduced in the last few years.
Pros
This programme was used in a neurology/pain practice a few years back. It was simple to deal with and we wanted it to be effective, and it rarely lets us down. There were no complex functions, it was very simple, and it was very inexpensive.
Cons
The reporting functionality was not quite adaptable or user-friendly. It was a pain to have to go through all of the little data and related trends.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
6
Christian
PrimeCare Urgent Care, 10-49 employees
Apr 13, 2021
Costly yet Average.
Costly yet Average.
Pros
The device isnt bad, but the interfaces narrow static impracticalities make it difficult to like anything about it. For eg, the text is too short. There is no way to make things bigger. In any case, none are available inside the scheme. Its really inconvenient. If you have to use it for long stretches of time on a daily basis, youll get a chronic headache, neck and eye pain.
Cons
How is it appropriate for the app and print font to be microscopic with no choice for enlargement? In this situation, too, customer support has been of no assistance. Its all the more disappointing because GE Healthcare was once regarded as a leader in the health IT industry.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Charlie
Behavioral Health, 100-499 employees
Apr 13, 2021
Efficient for Financial Management ordeals.
Efficient for Financial Management ordeals.
Pros
With GE Centricity, weve been able to significantly expand our accounts receivable department. We were able to significantly reduce our A/R costs, saving time and money while still speeding up the collection process by 27 percent.
Cons
It took a little longer to integrate all of our maturing accounts into the system. Regardless, I believe this to be the case for general partnerships. Nevertheless, its a brilliant piece of tech.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Robert
Sunland Home Care, 10-49 employees
Apr 13, 2021
Mediocre Service. Updates and Upgrades necessary.
Mediocre Service. Updates and Upgrades necessary.
Pros
It is relatively simple to duplicate patient appointments. This is about the only positive thing I can come up with. The rest is a nightmare. It takes an eternity to list the demographics of a patient.
Cons
In our outpatient chiropractic and physiotherapy clinic, we use GE healthcare EHR facilities. Naturally, we have a relationship with a nearby hospital that is also a GE centricity customer. In the fact that this should make life easier, there are still bugs and unexpected events in the system, resulting in miscommunication within and between the systems. For years, the app has been nothing but a headache. Its sluggish by nature. The method has become obsolete.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Jeremy
Dr. White and Associates, P.C., 500-999 employees
Apr 13, 2021
An Excellent Software. Recommended.
An Excellent Software. Recommended.
Pros
The easiest healthcare app to use is GE centricity. Ive been using it for over a decade and have fully used all of its capabilities, and Ive been extremely pleased with its success over the years. Centricity is an all-in-one solution. It has all of the functionality youll need for your EMR to run smoothly. It works well for other agencies and suppliers, which is beneficial. In addition, it integrates all medical reports, the EMR, and our clearinghouse into a single, well-organized structure.
Cons
The frequent notifications can be inconvenient. They remove some of the elements, which throws the balance off, but only for a short time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amitabh
Primary Plus - Vanceburg, 1000+ employees
Apr 13, 2021
All Hype. Not worth it.
All Hype. Not worth it.
Pros
All hype.
Cons
Ive been using GE Healthcares EMR for quite a while now, and I still find it to be complex and cumbersome to use. It hasnt worked out too well for me, but I cant speak for people using it for other services including certain billing or practice management.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Susan
Cardiovascular Research Supervisor, 1000+ employees
Apr 13, 2021
Satisfied Customer.
Satisfied Customer.
Pros
Ive been using the program for a while and am pleased with it because it offers a comprehensive solution and it works well; reports can be produced quickly and effectively.
Cons
A decent internet connection is required; otherwise, access will be lost.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Gautam
Motif, 10-49 employees
Apr 13, 2021
Not the best.
Not the best.
Pros
I like how user-friendly it is. Its features like billing, reporting, and customized templates are my favorite.
Cons
Connection issues occur every once in a while.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Tony
Y.T.P, 1 employees
Apr 13, 2021
It is a big no!
It is a big no!
Pros
It is quite simple to duplicate patient appointments with this. Probably the only good thing I can think about this software.
Cons
It has greatly minimized work efficiency. It takes forever to complete tasks since the system is so slow. It is so outdated and repetitive. The only reason we still have not switched to a new and better software is that the old staff has become familiar with this now.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
Danae Harmony
Dr. White and Associates, P.C., 1000+ employees
Apr 13, 2021
No complicated features.
No complicated features.
Pros
This is a very good software at a reasonable price. Everything is quite basic and there are mostly no complicated features that would require extensive training.
Cons
With very few features, it is a hassle to truly penetrate down into all the little details and relevant patterns.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Arthur
Stephens City Outpatient Clinic, 100-499 employees
Apr 13, 2021
Passable.
Passable.
Pros
Very user-friendly software that has good usability and functionality.
Cons
No complaints.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Max
Norton Clinic, 1 employees
Apr 13, 2021
Increased work efficiency.
Increased work efficiency.
Pros
It increased our work efficiency as it is pretty easy to work with. Daily tasks such as e-prescribing, claims, billing, and reporting have been made a lot less tedious, thanks to this software.
Cons
It would have been better if the reporting feature were a little more flexible.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
William
Fredericksburg CBOC, 10-49 employees
Apr 13, 2021
Straightforward.
Straightforward.
Pros
I faced no difficulty in getting my staff to set up this system and have it running. No extensive training was required as it is pretty simple and straightforward.
Cons
Some of its features are not flexible and could use an upgrade.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Noah
Bristol VA Clinic, 2-9 employees
Apr 13, 2021
Average.
Average.
Pros
It has considerably increased our work efficiency. Scheduling appointments is pretty straightforward with this one.
Cons
There is nothing too problematic about this one.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Thomas
Shifa Community Clinic , 50-99 employees
Apr 13, 2021
Well-organized system.
Well-organized system.
Pros
They prioritize their clients’ needs and it can be clearly seen in the products they provide us with. The system is well organized and simple to use.
Cons
While charting nursing notes, the system does not allow you to delete formerly added false information sometimes.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
George
Ivf David Fertility Center , 100-499 employees
Apr 13, 2021
Excellent workability.
Excellent workability.
Pros
Managing patient records and tracking is very simple with this. All the features are well organized which increases the work efficiency greatly.
Cons
Sometimes the wrong information gets deleted while charting nursing notes, which makes editing them even harder.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Justin
South Clinical Laboratory, 10-49 employees
Apr 13, 2021
Least problematic.
Least problematic.
Pros
I have been using this software for a long time now and not even once have I faced any major issue. Nevertheless, their customer support is great and even if you do come across a problem, they would promptly resolve it.
Cons
Sometimes, in the middle of charting, the system suddenly crashes, and data is lost inevitably.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Megan
NUD , 1 employees
Apr 13, 2021
Great layout.
Great layout.
Pros
The system is well organized and very intuitive. I love the layout of its user interface; it facilitates ease of use.
Cons
There are connectivity issues with this software.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Denise
Health Wealth & fitness, 1000+ employees
Apr 13, 2021
Easy to learn.
Easy to learn.
Pros
This is the first-ever EMR software that I have used, and learning was not a problem at all. It is super user-friendly with its ease of navigating around the system. I can easily locate all the features that I require. Needless to say, I am completely satisfied with its performance.
Cons
There are no possible complaints to be noted. The whole system gave a coherent output throughout and the performance has been impressive.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Stacy
BrainPower Neurodevelopmental Center, LLC, 10-49 employees
Apr 13, 2021
Financial management has never been easier!
Financial management has never been easier!
Pros
This software has introduced a great development in our finance department. It has increased the efficiency with which the company converted its account receivables into cash. Moreover, it has sped up the company’s accumulation procedure.
Cons
The whole process of integrating the existing accounts into the software’s framework was a bit tedious as it was time-consuming. However, all in all, it is great software.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Jordan
Sunland Home Care, 10-49 employees
Apr 13, 2021
Great for an electronic database
Great for an electronic database
Pros
The electronic records are stored in the same place and there is a flow to the organization so you can easily access the patient chart you need.
Cons
It asks you to change the password every few weeks and that gets very difficult for many to remember.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Amanda
Twice Medical Assistance, 50-99 employees
Apr 12, 2021
Outwardly decent but crashes a lot
Outwardly decent but crashes a lot
Pros
Simple to utilize, different plans on one screen
Cons
Crashes a lot, I got to restart it at least once a day.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Gamze
Small Business, 10-49 employees
Mar 26, 2021
Centricity
Centricity
Pros
I completely cherish the soul of this electronic therapeutic records database.
Cons
I detest how you have to keep on changing your password so many times! I keep overlooking my new ones and I’m running out of ideas!
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Amanda
Medical Assistant, 500-999 employees
Mar 23, 2021
Simple deployment
Simple deployment
Pros
Simple sending through SCCM. Fields tech had no issues sending and testing the EMR program. No client issues reported.
Cons
We didnt get any complaints when updating from thick to thin client.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Brett
Audio Visual Project coordinator, 1000+ employees
Mar 10, 2021
EMR Review
EMR Review
Pros
This device helps keep a digital record of all your medical healthcare. It is a swift way of keeping track of your records.
Cons
The software is not well developed. Causes great inconvenience for the user as I have to keep changing passwords.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Amanda
Medical Assistant, 500-999 employees
Mar 01, 2021
It is a steep learning curve.
It is a steep learning curve.
Pros
I like the program. Sometimes you feel like its getting in your way but really it is trying to help you out!
Cons
The learning curve is huge and requires a lot of time to get used to it.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Emily
Musical Bridges Around the World, 51-200 employees employees
Sep 15, 2020
Quite easy to use.
Quite easy to use.
Pros
The software is very user friendly. The billing and practice management interface is very strong. They give you a lot of templates and also the charting experience is very smooth.
Cons
If you run a specialty practice, you will need to create your own form as the one they provide will cause errors.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Lisa
Montclair Breast Center, - employees
Sep 03, 2020
Seems fancy. Works nothing like promised
Seems fancy. Works nothing like promised
Pros
I have been using GE healthcare system’s EMR for quite a while now and I still find it very cumbersome and hard to navigate. It hasn’t worked out that great for me, although I cannot say if it is the same way for people who use it for other services like billing or practice management.
Cons
Although I use it scarcely but printing is considered an important component in any medical record system, yet the system fails to send out files directly to the printer which can be such a hassle. It takes me so many unnecessary extra steps to fax them personally. then the fax takes forever to arrive. What an obsolete method to get a printout! I have also used eClinicalWorks for a brief period and it allowed me to get prints done with just one click. This system, on the other hand, doesn’t even allow me to print attachments. You have to go through so many steps to copy, paste all the files into the system which is very frustrating.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Carrie
Cardiovascular Research Supervisor, 5001-10000 employees employees
Feb 28, 2019
Highly recommended. Has been a dream to work with
Highly recommended. Has been a dream to work with
Pros
GE centricity is the best healthcare software to work with. I have been using it for over a decade now and I have utilized all that it is capable of, and I am thoroughly satisfied with its performance over the years. Centricity is a complete package. It has all the features needed for your EMRs optimal working. it communicates really well with other departments and providers which is helpful. It also handles all the patient documentation, the EMR, and our clearinghouse all in one integrated, well-organized system. The system deals with incoming and outgoing messages with other vendors, leaving little to no space for miscommunication. With other systems, you have to do all that by yourself, put pieces together and keep tabs on related activities.
Cons
The untimely updates can be a nuisance. They take away some of the features and that disrupts the balance, but only temporarily.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
-, 5001-10000 employees employees
Jan 31, 2019
Highly recommended. Has been a dream to work with
Highly recommended. Has been a dream to work with
Pros
GE centricity is the best healthcare software to work with. I have been using it for over a decade now and I have utilized all that it is capable of, and I am thoroughly satisfied with its performance over the years. Centricity is a complete package. It has all the features needed for your EMRs optimal working. it communicates really well with other departments and providers which is helpful. It also handles all the patient documentation, the EMR, and our clearinghouse all in one integrated, well-organized system. The system deals with incoming and outgoing messages with other vendors, leaving little to no space for miscommunication. With other systems, you have to do all that by yourself, put pieces together and keep tabs on related activities.
Cons
The untimely updates can be a nuisance. They take away some of the features and that disrupts the balance, but only temporarily.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Anonymous
-, 5001-10000 employees employees
Jan 31, 2019
Average service. In desperate need of major upgrades
Average service. In desperate need of major upgrades
Pros
Duplication of patient appointments is relatively easy. This is about the only good thing I can think of. Everything else is a dread. Even listing patient demographics takes forever.
Cons
We use GE healthcare EHR services in an outpatient chiropractor and physiotherapy clinic. Naturally, we are connected with a local hospital which is also GE centricity client. Even though this should ease things but there are always glitches and unusual activities in the system causing miscommunication through and with the system. The software has been nothing but problematic for years now. It is inherently slow. The system is outdated. I find it unnecessarily repetitive and very inefficient. It takes too many steps to any task completion. Loads of errors everywhere. At this point, the only thing keeping us from switching to a better system is the fact that older staff has grown too accustomed to it, considering some of them have been using it for almost fifteen years.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Danae Harmony
Dr. White and Associates, P.C., 501-1,000 employees employees
Jan 11, 2019
Filters
Big Fan!
Big Fan!
Pros
Its user-friendly design is highly intuitive, something that I find particularly useful. I appreciate the ability to craft our own software and the convenience of transferring medical data between the two.
Cons
I cant think of any disadvantages at the moment. I am certainly a big fan of centricity.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Morgan K.
Medical Practice, 500-999 employees
Feb 10, 2023
EMR Review
EMR Review
Pros
Centricity EMR is an efficient software. A well-designed record-keeping system is incredibly intuitive and shows no signs of being subpar.
Cons
The cons for this software are non-existent.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Amanda
Medical Assistant, 100-499 employees
Jan 04, 2023
Amazing software
Amazing software
Pros
The software is very intuitive and simple to learn without requiring extensive training. Navigation around the system is easy, as is locating all the needed features. The service has been excellent since the time I have used Centricity. It was the very first EMR software I learned to use in the practice I previously worked with.
Cons
I faced some lagging issues with the system, but that could be from my internet connection acting up.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Stacy
BrainPower Neurodevelopmental Center, LLC, 11-50 employees employees
Nov 26, 2022
Easy setup
Easy setup
Pros
We found it very practical to move to Centricity. There were no difficulties encountered by our technical or non-technical staff with the setup or training.
Cons
Like all software, Centricity EMR can experience technical issues which can cause frustration during important tasks.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Brett
AV Private Clinic, 500-999 employees
Sep 09, 2022
I love it!
I love it!
Pros
It was easy for me to maneuver easily around Centricity EMR. Despite its simplicity, this software does not require extensive training.
Cons
The system kept its consistency while I had it in operation. Some minor glitches occurred here and there, but nothing serious.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Lisa
PrimeCare Urgent Care, 10-49 employees
Jul 15, 2022
Best EHR solution
Best EHR solution
Pros
It is easy for our 90+ healthcare providers to use the system. We can schedule appointments with people and review files before we see them. There is no need to have the records in physical form and their medical history information transfers to our system.
Cons
No cons for me to pinpoint at this moment.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Rory
Private Hospital, 500-999 employees
May 04, 2022
Home run!
Home run!
Pros
I like that it allows you to customize features based on the size of your business. I appreciate how easy it is to set up and manage your business choices. Kudos to the team!
Cons
I used to have issues with overbooking and missed appointments before I started using Centricity. I no longer have those issues. Impressive work.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Maddie
Individual & Family Services, 1 employees
Apr 27, 2022
Quick easy solution
Quick easy solution
Pros
It has some really amazing features like the quick text option. You can order radiology tests too.
Cons
It does not let you customize the lists. You will need a specific type of vendor for this feature.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Davis
Mid City Health and Wellness, 10-49 employees
Mar 23, 2022
It is okay
It is okay
Pros
There are some extra features like quick texting.
Cons
Too much clicking is required. They should make it quicker and easier to use for us because every second counts.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Iesha
Prime Health, 50-99 employees
Jun 24, 2021
Good for a medical office
Good for a medical office
Pros
It is easy to use because all icons are clearly marked and the screens work well.
Cons
We do not like the schedules. They are difficult to use.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Mindi
Got Your Back Spine Health, 2-9 employees
Jun 16, 2021
It is okay
It is okay
Pros
It is easy to use to be honest.
Cons
The features are outdated. It takes a lot of time to get everything done. They should roll out updates they are long overdue.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Olive
Walford Medical Center, 10-49 employees
Apr 20, 2021
Pleased with their services
Pleased with their services
Pros
It is not hard to use and the setup went smoothly too. We can easily search for and pull up patient files.
Cons
They should improve the patient portal.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Charlette
Connect to Your Body LLC, 10-49 employees
Apr 15, 2021
Avoid at all cost.
Avoid at all cost.
Pros
It brings back memories of dial-up Internet and the game "Pong." To complete the user experience, I wish it could be viewed on a monochrome monitor.
Cons
The calendar begins in March 2016, with time-consuming steps required to meet a current timetable. User-unfriendly to the point of being unusable, with an out-of-date and clumsy operating style. The worst customer service youve ever encountered with any current tech system.
Ease of use
4
Value for money
4
Customer Support
5
Functionality
5
James F.
Clark Regional Medical Center , 1000+ employees
Apr 14, 2021
We approve!
We approve!
Pros
This software includes functions that make it easy to complete the work you require. Its an excellent program and features like control buttons are amazing.
Cons
The quick keys could be better organized to improve their functionality.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
ROSEMARY G.
Morehead - CCSHCN, 1000+ employees
Apr 14, 2021
Would not recommend.
Would not recommend.
Pros
Its convenient to schedule appointments from home. Its also quite useful to be able to access my schedule from almost anywhere.
Cons
When its required, it doesnt work. The majority of the nurses at the hospital plan their shifts for 7 a.m. on a specific Monday. We arent even a major hospital, and the scheduler is always broken. Its either overburdened or in need of repair. If youre trying to develop a system that will sometimes have a large number of users, youll need to have enough server capacity.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Elisabeth C.
RN, 100-499 employees
Apr 14, 2021
Great ease of use.
Great ease of use.
Pros
This program is simple to operate and even simpler to learn or teach. When issues arise, customer service is very experienced and solves problems quickly.
Cons
I admire everything about this software; however, I dont like combining it with the other systems that our hospital uses because switching between them can be difficult at times.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Blake
Hospital & Health Care, 1000+ employees
Apr 14, 2021
Not Satisfied. Needs major improvements.
Not Satisfied. Needs major improvements.
Pros
I was a long-time user of Centricity a few years ago. The software was very easy to understand and there was no need for a long learning time or instruction. Within weeks, the employees will get it up and running. Id be interested in seeing how much theyve progressed over time.
Cons
It does not always encourage you to erase previously entered false information. But its not a major issue. There are far too many steps involved in completing any task. There are several errors all over the place. The only thing stopping us from transitioning to a better system at this stage is the fact that our older staff has become too used to it, particularly because some of them have been using it for nearly fifteen years.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Zack
Pulaski County Health Department, 100-499 employees
Apr 13, 2021
Satisfactory and Highly Recommended.
Satisfactory and Highly Recommended.
Pros
The method is straightforward and well-designed. Makes it easier to use. Many of the functions have been simplified to improve usability. It is very simple and fast to access data and make adjustments. Ive been using this app on a regular basis for years and have never had a single problem with it. Their customer service representatives have been very supportive.
Cons
While uncommon, there have been times that the machine has crashed in the middle of a charting session, causing all data to be lost. Aside from that, there have been some slight odd mistakes in charting nursing notes, such as incorrect material being omitted in an attempt to make improvements.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Beverly
Health Wealth & fitness, 1000+ employees
Apr 13, 2021
Brilliant Programme.
Brilliant Programme.
Pros
The app is very user-friendly and easy to understand without any prior experience. Its simple to use the app and find all of the required features. Ive been absolutely delighted with Centricity for the whole time Ive used it. In the practice where I formerly worked, it was the very first EMR app I learnt to use. I wish my new clinic had used the GE healthcare scheme!
Cons
There arent any that come to mind. Over the years, the device has consistently delivered excellent results.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anastasia
BrainPower Neurodevelopmental Center, LLC, 10-49 employees
Apr 13, 2021
Efficiency reduced in the last few years.
Efficiency reduced in the last few years.
Pros
This programme was used in a neurology/pain practice a few years back. It was simple to deal with and we wanted it to be effective, and it rarely lets us down. There were no complex functions, it was very simple, and it was very inexpensive.
Cons
The reporting functionality was not quite adaptable or user-friendly. It was a pain to have to go through all of the little data and related trends.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
6
Christian
PrimeCare Urgent Care, 10-49 employees
Apr 13, 2021
Costly yet Average.
Costly yet Average.
Pros
The device isnt bad, but the interfaces narrow static impracticalities make it difficult to like anything about it. For eg, the text is too short. There is no way to make things bigger. In any case, none are available inside the scheme. Its really inconvenient. If you have to use it for long stretches of time on a daily basis, youll get a chronic headache, neck and eye pain.
Cons
How is it appropriate for the app and print font to be microscopic with no choice for enlargement? In this situation, too, customer support has been of no assistance. Its all the more disappointing because GE Healthcare was once regarded as a leader in the health IT industry.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Charlie
Behavioral Health, 100-499 employees
Apr 13, 2021
Efficient for Financial Management ordeals.
Efficient for Financial Management ordeals.
Pros
With GE Centricity, weve been able to significantly expand our accounts receivable department. We were able to significantly reduce our A/R costs, saving time and money while still speeding up the collection process by 27 percent.
Cons
It took a little longer to integrate all of our maturing accounts into the system. Regardless, I believe this to be the case for general partnerships. Nevertheless, its a brilliant piece of tech.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Robert
Sunland Home Care, 10-49 employees
Apr 13, 2021
Mediocre Service. Updates and Upgrades necessary.
Mediocre Service. Updates and Upgrades necessary.
Pros
It is relatively simple to duplicate patient appointments. This is about the only positive thing I can come up with. The rest is a nightmare. It takes an eternity to list the demographics of a patient.
Cons
In our outpatient chiropractic and physiotherapy clinic, we use GE healthcare EHR facilities. Naturally, we have a relationship with a nearby hospital that is also a GE centricity customer. In the fact that this should make life easier, there are still bugs and unexpected events in the system, resulting in miscommunication within and between the systems. For years, the app has been nothing but a headache. Its sluggish by nature. The method has become obsolete.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Jeremy
Dr. White and Associates, P.C., 500-999 employees
Apr 13, 2021
An Excellent Software. Recommended.
An Excellent Software. Recommended.
Pros
The easiest healthcare app to use is GE centricity. Ive been using it for over a decade and have fully used all of its capabilities, and Ive been extremely pleased with its success over the years. Centricity is an all-in-one solution. It has all of the functionality youll need for your EMR to run smoothly. It works well for other agencies and suppliers, which is beneficial. In addition, it integrates all medical reports, the EMR, and our clearinghouse into a single, well-organized structure.
Cons
The frequent notifications can be inconvenient. They remove some of the elements, which throws the balance off, but only for a short time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amitabh
Primary Plus - Vanceburg, 1000+ employees
Apr 13, 2021
All Hype. Not worth it.
All Hype. Not worth it.
Pros
All hype.
Cons
Ive been using GE Healthcares EMR for quite a while now, and I still find it to be complex and cumbersome to use. It hasnt worked out too well for me, but I cant speak for people using it for other services including certain billing or practice management.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Susan
Cardiovascular Research Supervisor, 1000+ employees
Apr 13, 2021
Satisfied Customer.
Satisfied Customer.
Pros
Ive been using the program for a while and am pleased with it because it offers a comprehensive solution and it works well; reports can be produced quickly and effectively.
Cons
A decent internet connection is required; otherwise, access will be lost.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Gautam
Motif, 10-49 employees
Apr 13, 2021
Not the best.
Not the best.
Pros
I like how user-friendly it is. Its features like billing, reporting, and customized templates are my favorite.
Cons
Connection issues occur every once in a while.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Tony
Y.T.P, 1 employees
Apr 13, 2021
It is a big no!
It is a big no!
Pros
It is quite simple to duplicate patient appointments with this. Probably the only good thing I can think about this software.
Cons
It has greatly minimized work efficiency. It takes forever to complete tasks since the system is so slow. It is so outdated and repetitive. The only reason we still have not switched to a new and better software is that the old staff has become familiar with this now.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
Danae Harmony
Dr. White and Associates, P.C., 1000+ employees
Apr 13, 2021
No complicated features.
No complicated features.
Pros
This is a very good software at a reasonable price. Everything is quite basic and there are mostly no complicated features that would require extensive training.
Cons
With very few features, it is a hassle to truly penetrate down into all the little details and relevant patterns.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Arthur
Stephens City Outpatient Clinic, 100-499 employees
Apr 13, 2021
Passable.
Passable.
Pros
Very user-friendly software that has good usability and functionality.
Cons
No complaints.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Max
Norton Clinic, 1 employees
Apr 13, 2021
Increased work efficiency.
Increased work efficiency.
Pros
It increased our work efficiency as it is pretty easy to work with. Daily tasks such as e-prescribing, claims, billing, and reporting have been made a lot less tedious, thanks to this software.
Cons
It would have been better if the reporting feature were a little more flexible.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
William
Fredericksburg CBOC, 10-49 employees
Apr 13, 2021
Straightforward.
Straightforward.
Pros
I faced no difficulty in getting my staff to set up this system and have it running. No extensive training was required as it is pretty simple and straightforward.
Cons
Some of its features are not flexible and could use an upgrade.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Noah
Bristol VA Clinic, 2-9 employees
Apr 13, 2021
Average.
Average.
Pros
It has considerably increased our work efficiency. Scheduling appointments is pretty straightforward with this one.
Cons
There is nothing too problematic about this one.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Thomas
Shifa Community Clinic , 50-99 employees
Apr 13, 2021
Well-organized system.
Well-organized system.
Pros
They prioritize their clients’ needs and it can be clearly seen in the products they provide us with. The system is well organized and simple to use.
Cons
While charting nursing notes, the system does not allow you to delete formerly added false information sometimes.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
George
Ivf David Fertility Center , 100-499 employees
Apr 13, 2021
Excellent workability.
Excellent workability.
Pros
Managing patient records and tracking is very simple with this. All the features are well organized which increases the work efficiency greatly.
Cons
Sometimes the wrong information gets deleted while charting nursing notes, which makes editing them even harder.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Justin
South Clinical Laboratory, 10-49 employees
Apr 13, 2021
Least problematic.
Least problematic.
Pros
I have been using this software for a long time now and not even once have I faced any major issue. Nevertheless, their customer support is great and even if you do come across a problem, they would promptly resolve it.
Cons
Sometimes, in the middle of charting, the system suddenly crashes, and data is lost inevitably.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Megan
NUD , 1 employees
Apr 13, 2021
Great layout.
Great layout.
Pros
The system is well organized and very intuitive. I love the layout of its user interface; it facilitates ease of use.
Cons
There are connectivity issues with this software.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Denise
Health Wealth & fitness, 1000+ employees
Apr 13, 2021
Easy to learn.
Easy to learn.
Pros
This is the first-ever EMR software that I have used, and learning was not a problem at all. It is super user-friendly with its ease of navigating around the system. I can easily locate all the features that I require. Needless to say, I am completely satisfied with its performance.
Cons
There are no possible complaints to be noted. The whole system gave a coherent output throughout and the performance has been impressive.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Stacy
BrainPower Neurodevelopmental Center, LLC, 10-49 employees
Apr 13, 2021
Financial management has never been easier!
Financial management has never been easier!
Pros
This software has introduced a great development in our finance department. It has increased the efficiency with which the company converted its account receivables into cash. Moreover, it has sped up the company’s accumulation procedure.
Cons
The whole process of integrating the existing accounts into the software’s framework was a bit tedious as it was time-consuming. However, all in all, it is great software.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Jordan
Sunland Home Care, 10-49 employees
Apr 13, 2021
Great for an electronic database
Great for an electronic database
Pros
The electronic records are stored in the same place and there is a flow to the organization so you can easily access the patient chart you need.
Cons
It asks you to change the password every few weeks and that gets very difficult for many to remember.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Amanda
Twice Medical Assistance, 50-99 employees
Apr 12, 2021
Outwardly decent but crashes a lot
Outwardly decent but crashes a lot
Pros
Simple to utilize, different plans on one screen
Cons
Crashes a lot, I got to restart it at least once a day.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Gamze
Small Business, 10-49 employees
Mar 26, 2021
Centricity
Centricity
Pros
I completely cherish the soul of this electronic therapeutic records database.
Cons
I detest how you have to keep on changing your password so many times! I keep overlooking my new ones and I’m running out of ideas!
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Amanda
Medical Assistant, 500-999 employees
Mar 23, 2021
Simple deployment
Simple deployment
Pros
Simple sending through SCCM. Fields tech had no issues sending and testing the EMR program. No client issues reported.
Cons
We didnt get any complaints when updating from thick to thin client.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Brett
Audio Visual Project coordinator, 1000+ employees
Mar 10, 2021
EMR Review
EMR Review
Pros
This device helps keep a digital record of all your medical healthcare. It is a swift way of keeping track of your records.
Cons
The software is not well developed. Causes great inconvenience for the user as I have to keep changing passwords.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Amanda
Medical Assistant, 500-999 employees
Mar 01, 2021
It is a steep learning curve.
It is a steep learning curve.
Pros
I like the program. Sometimes you feel like its getting in your way but really it is trying to help you out!
Cons
The learning curve is huge and requires a lot of time to get used to it.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Emily
Musical Bridges Around the World, 51-200 employees employees
Sep 15, 2020
Quite easy to use.
Quite easy to use.
Pros
The software is very user friendly. The billing and practice management interface is very strong. They give you a lot of templates and also the charting experience is very smooth.
Cons
If you run a specialty practice, you will need to create your own form as the one they provide will cause errors.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Lisa
Montclair Breast Center, - employees
Sep 03, 2020
Seems fancy. Works nothing like promised
Seems fancy. Works nothing like promised
Pros
I have been using GE healthcare system’s EMR for quite a while now and I still find it very cumbersome and hard to navigate. It hasn’t worked out that great for me, although I cannot say if it is the same way for people who use it for other services like billing or practice management.
Cons
Although I use it scarcely but printing is considered an important component in any medical record system, yet the system fails to send out files directly to the printer which can be such a hassle. It takes me so many unnecessary extra steps to fax them personally. then the fax takes forever to arrive. What an obsolete method to get a printout! I have also used eClinicalWorks for a brief period and it allowed me to get prints done with just one click. This system, on the other hand, doesn’t even allow me to print attachments. You have to go through so many steps to copy, paste all the files into the system which is very frustrating.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Carrie
Cardiovascular Research Supervisor, 5001-10000 employees employees
Feb 28, 2019
Highly recommended. Has been a dream to work with
Highly recommended. Has been a dream to work with
Pros
GE centricity is the best healthcare software to work with. I have been using it for over a decade now and I have utilized all that it is capable of, and I am thoroughly satisfied with its performance over the years. Centricity is a complete package. It has all the features needed for your EMRs optimal working. it communicates really well with other departments and providers which is helpful. It also handles all the patient documentation, the EMR, and our clearinghouse all in one integrated, well-organized system. The system deals with incoming and outgoing messages with other vendors, leaving little to no space for miscommunication. With other systems, you have to do all that by yourself, put pieces together and keep tabs on related activities.
Cons
The untimely updates can be a nuisance. They take away some of the features and that disrupts the balance, but only temporarily.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
-, 5001-10000 employees employees
Jan 31, 2019
Highly recommended. Has been a dream to work with
Highly recommended. Has been a dream to work with
Pros
GE centricity is the best healthcare software to work with. I have been using it for over a decade now and I have utilized all that it is capable of, and I am thoroughly satisfied with its performance over the years. Centricity is a complete package. It has all the features needed for your EMRs optimal working. it communicates really well with other departments and providers which is helpful. It also handles all the patient documentation, the EMR, and our clearinghouse all in one integrated, well-organized system. The system deals with incoming and outgoing messages with other vendors, leaving little to no space for miscommunication. With other systems, you have to do all that by yourself, put pieces together and keep tabs on related activities.
Cons
The untimely updates can be a nuisance. They take away some of the features and that disrupts the balance, but only temporarily.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Anonymous
-, 5001-10000 employees employees
Jan 31, 2019
Average service. In desperate need of major upgrades
Average service. In desperate need of major upgrades
Pros
Duplication of patient appointments is relatively easy. This is about the only good thing I can think of. Everything else is a dread. Even listing patient demographics takes forever.
Cons
We use GE healthcare EHR services in an outpatient chiropractor and physiotherapy clinic. Naturally, we are connected with a local hospital which is also GE centricity client. Even though this should ease things but there are always glitches and unusual activities in the system causing miscommunication through and with the system. The software has been nothing but problematic for years now. It is inherently slow. The system is outdated. I find it unnecessarily repetitive and very inefficient. It takes too many steps to any task completion. Loads of errors everywhere. At this point, the only thing keeping us from switching to a better system is the fact that older staff has grown too accustomed to it, considering some of them have been using it for almost fifteen years.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Danae Harmony
Dr. White and Associates, P.C., 501-1,000 employees employees
Jan 11, 2019