gehealthcare

Centricity EMR

Claimed

Claimed

55 Review(s)

Overview

Centricity EMR system is designed to help large medical practices and health systems optimizeize their billing workflows and enhance patient outcomes. It was ranked the top-performing revenue cycle management solution (for organizations with 76+ physicians) in the 2022 Best in KLAS: Software and Services report.

Overall Rating

Based on 55 users reviews

3.8

Rating Distribution

Positive

60%

Neutral

40%

Negative

0%

Starting Price
Custom

What Is Centricity EMR Software?

Centricity EMR system is designed to help large medical practices and health systems optimize their billing workflows and enhance patient outcomes. It was ranked the top-performing revenue cycle management solution (for organizations with 76+ physicians) in the 2022 Best in KLAS: Software and Services report.

Centricity EMR efficiently integrates the system with revenue cycle management and practice management software to accomplish multiple functions. It enables healthcare organizations to efficiently manage their clinical, financial, and administrative operations. Some of the Centricity features include e-prescribing, patient record management, claims, billing, patient registration, financial dashboard, clinical quality reporting, customized templates, and dictation.

What is Centricity EMR Best For?

Centricity EMR is best known for its ability to present a holistic view of patient data across multiple care settings. Regardless of where the patient was treated previously, healthcare providers can access former patient data, test results, and other vital information from a centralized location. 

Such an integrated display of a patient’s history enables healthcare organizations to make more informed decisions, eliminate errors, and enhance patient satisfaction. Furthermore, it allows medical professionals to provide a tailored care plan.

Centricity EMR Pricing

The Centricity EMR cost varies based on your practice’s size and requirements. Request a personalized pricing quote from our sales team today!

Centricity EMR Integrations

Centricity software supports integration with all the leading electronic health records systems and allows users to share data across multiple clinical or financial systems. However, the vendor has not disclosed more information regarding its specific third-party integrations.

How Does Centricity Software Work?

Here's how you can get started with Centricity EMR after its successful installation:

  • Log in to the software and configure the system according to your preferences. This covers settings for display, alert options, and other user-related variables
  • Navigate the software’s dashboard to become acquainted with its interface
  • Access multiple modules, tools, and programs in the software
  • Enter patient data, which includes patient demographics, medical history, and medications
  • Access automated workflow tools to streamline billing tasks and collections processes
  • Reduce A/R days and optimize collections through centralized reporting and analytics
  • Filter views by date range, insurance provider, or other attributes to focus on specific workflows
  • Manage patient data conveniently and organize large volume of records
You can also schedule a free Centricity EMR demo to learn more about the software’s functionalities.

Who is Centricity EMR For?

GE Centricity EMR is designed to support a wide range of healthcare providers, including physicians, nurses, and other clinical staff, as well as administrative and support staff. The main users of GE Centricity EMR are healthcare organizations and providers, including:

  • Hospitals
  • Ambulatory care centers
  • Long-term care facilities
  • Academic medical centers
  • Specialty practices
  • Community health centers

GE Centricity EMR is a comprehensive healthcare technology solution that can support a wide range of specialties, including:

  • Primary care
  • Obstetrics and gynecology
  • Pediatrics
  • Cardiology
  • Neurology

How Is Centricity EMR Different From Other Software?

Centricity EMR differs from other Electronic Medical Record (EMR) software in several ways. Here are the capabilities that make it special:

  • Customization: GE Centricity EMR is highly customizable, which allows healthcare organizations to tailor the software to meet their specific needs and requirements
  • Integration: The software integrates with other GE Healthcare solutions and can be integrated with other third-party systems, such as laboratory systems and imaging systems, to provide a comprehensive view of patient information
  • Clinical Decision Support: The software provides decision support tools that help healthcare providers make informed decisions about patient care
  • User-Friendly Interface: The software features a user-friendly interface that makes it easy for healthcare providers to access and manage patient information.

Is Centricity EHR Right For You?

To determine if GE Centricity EHR is right for your organization, you should assess if the costs align with your expected return on investment (ROI). You might also want to consider if it comes with a responsive customer support team and maintenance services. Overall, the software provides a well-rounded suite of features to help providers streamline their administrative and clinical workflows. Reading Centricity EMR reviews can also help you decide if it is the right choice for you.

We recommend that you also review the software's features in detail or contact us at (661)-384-7070 to gain a full understanding of the software and its capabilities.

Centricity EHR Use Cases

We have derived and analyzed some user reviews to illustrate some ideal case scenarios through which we can assess the value of Centricity EHR, placing it in real practice contexts:

Large Healthcare Organizations Which Require Strong Integration

Large organizations do require integration as they deal with multiple departments. The platform integrates clinical workflows directly with revenue cycle management tools, connecting patient charting with billing and claims processing within the same system. Centricity EMR consolidates patient data, scheduling, and billing facets across clinical, administrative, and operational departments onto a single, unified platform.

Specialty Practices Needing Comprehensive Patient Records

Centricity EMR compiles complete patient medical histories into a single record, providing tools to quickly retrieve critical information such as past procedures, medication lists, lab results, and centralizing historical diagnoses. Clinicians can use customizable search parameters and data filters to quickly locate relevant patient information at the point of care.

Practices Prioritizing Financial Accuracy and Billing

It maintains a direct link between its clinical and billing modules. Procedures, diagnoses, and medication orders captured in the patient chart automatically populate claim fields, reducing manual entry. This synchronization ensures that financial transactions are generated from and validated against the documented clinical care.

Centricity EHR User Sentiments 

Positive sentiments

Negative sentiments

User Experience & Interface

System Performance & Speed

  • 65% were Positive
  • 20% were Neutral
  • 5% were Negative

Users consistently praise the intuitive and user-friendly nature of the system.
As one user put it: 'Very user-friendly and easy to use.'
Another noted: 'The interface is intuitive and easy to navigate.'

  • 10% were Positive
  • 20% were Neutral
  • 70% were Negative

 A common concern is that the software can be slow or laggy, impacting workflow. 
As one user put it: 'The system can be slow and laggy at times.'
Another noted: 'Experiences delays when loading patient charts.'

Customization & Flexibility

Implementation & Learning Curve

  • 60% were Positive
  • 25% were Neutral
  • 15% were Negative

 The ability to tailor the software to specific practice needs is a significant advantage. 
As one user put it: 'Highly customizable to fit our practice's workflow.'
Another noted: 'The templates are flexible and can be adjusted for different specialties.'

  • 15% were Positive
  • 25% were Neutral
  • 60% were Negative

 The initial setup process and the time required to become proficient are seen as challenges.
As one user put it: 'The implementation process was lengthy and complex.' 
Another noted: 'Steep learning curve for new users.'

Features & Functionality

Technical Issues & Stability

  • 55% were Positive
  • 30% were Neutral
  • 15% were Negative 

The depth and robustness of its clinical tools are frequently highlighted.
As one user put it: 'Comprehensive set of features for patient management.'
Another noted: 'Robust reporting capabilities that help with analytics.'

  • 5% were Positive
  • 25% were Neutral
  • 70% were Negative

Users report experiencing bugs, glitches, and system crashes that disrupt clinical workflows.
As one user put it: 'Prone to occasional bugs and glitches.'
Another noted: 'Experiences periodic crashes that disrupt the workflow.'

Pros And Cons of Centricity EMR

Pros

  • Supports integrations with various medical devices

  • Can be customized to meet the specific needs of individual practices and departments

  • Ensures secure storage and sharing of patient information through its platform

  • The software is user-friendly, requiring minimal training for new users

  • Allows users to access their schedules from anywhere, offering flexibility

Cons

  • Implementing Centricity EMR may require significant time and resources

  • Customer support response times could be improved, according to some user reviews

  • Switching between Centricity EMR and other hospital systems can be challenging

Frequently Asked Questions

Centricity EMR is suitable for hospitals, clinics, ambulatory care centers, long-term care facilities, and specialty practices. It caters to various specialties such as primary care, obstetrics and gynecology, pediatrics, cardiology, neurology, orthopedics etc.

Centricity EMR offers customizable pricing plans tailored to meet the needs and requirements of individual healthcare organizations. Request a personalized pricing quote from the sales team to explore available options.

Centricity EMR integrates with other GE Healthcare solutions and third-party systems, such as laboratory systems and imaging systems.

No, Centricity EMR is not offered for free.

Centricity EMR supports multiple languages, including Turkish, English, Chinese, Italian, Japanese, Greek, German, Dutch, and African.

The main features of Centricity EMR include patient charts, patient portal, integrated Meaningful Use toolkit, medical billing, seamless interoperability, and patient reminders.