Cerner EHR Reviews

Pros

Cerner is comprehensive and simple to use. I also like templates may be saved easily, making customization more efficient.

Cons

When learning to utilize this software, new recruits sometimes feel overwhelmed.

Pros

 Customization is very simple from an administrative/organizational level. I like that all of your records are in one location

Cons

It can be tough to figure out how to add orders or locate information.

Pros

Cerner serves as a solid EMR program, covering essential features like patient appointments, documentation, and lab results.

Cons

Cerner lacks the user-friendliness of EPIC, requiring extensive daily use to navigate effectively.

Pros

Cerner is a fantastic solution for usage in inpatient hospitals. Its well-organized, and finding what youre searching for is simple.

Cons

There are no drawbacks to this software that we can think of.

Pros

Cerners out-of-the-box solution is simple to use, and in my experience, it was simple to deploy and teach caregivers how to use it.

Cons

if you have a version that does not have as many of the robust features it can be very cumbersome and difficult to use and navigate.

Pros

Its ease of use, customizable options, and seamless navigation through patient charts make documentation and ordering effortless.

Cons

Integration with third parties poses challenges but is achievable.

Pros

I have found Cerner to be pretty user friendly and simple to use. Plus there are not many hidden menus or features that are difficult to locate. And whether I have prior experience with electronic medical records or not, I can learn it fairly quickly and use it with ease.

Cons

Sometimes I run into the limitation of only being able to have two patient charts open at once. This becomes a real pain when trying to juggle multiple tasks that require accessing several records. So I would really appreciate an option to open more than two charts simultaneously.

Pros

It is pretty easy to locate where specimens are stored. Overall it is fairly easy to use.

Cons

Seems like I need higher levels of access to be able to use certain features.

Pros

The system's organization and plethora of options are commendable, though the layout could be tidied up for better usability.

Cons

A messaging feature would enhance communication among healthcare professionals.

Pros

It's a legacy tool, still relevant and valuable for smaller practices.

Cons

Compatibility with third-party tools is essential for comprehensive clinical functionality.

Pros

In my experience, the system includes separate tabs for different departments such as lab, dietary, pharmacy which keeps all the results neatly organized and easy to find.

Cons

it only supplies the underlying infrastructure for many features, so my organization has to rely on our IT team to build things like template functions because it won't implement those builds for us.

Pros

i think its easy to use and it's supported across a large number of facilities which makes it easy for me to access and work within.

Cons

It feels several years behind when it comes to technology updates, whereas competitors like epic have rolled out many new features and become much more user- and technology-friendly.

Pros

Cerner EHR offers a fairly affordable, feature-rich platform that works well for acute care and most specialty environments.

Cons

One thing I noticed is that it often needs many one-off customizations depending on the specialty I work in.

Pros

I really like the fact about the software is that I can customize nearly every aspect of it to fit how I work.

Cons

While there are a number of features I find annoying, the main problem for me is that the program offers multiple ways to perform the same task. Because of that, colleagues often take different approaches which causes confusion, miscommunication and occasionally important items falling through the cracks during our workflow.

Pros

This feature offers significant customization options, allowing me to tailor to specific templates and user roles for better documentation. Furthermore its detailed security settings such as menu groups, access controls and user credentials allow for precise control over what each staff member can view and do.

Cons

Our organization has experienced significant difficulties with the billing module as we bill across a mix of commercial and state PMAP/Medicare/Medical Assistance payors. We are forced to rely on a third-party clearinghouse and the Cerner system requires a lot of manual claim editing and hands-on tracking for issues that are often non-clinical. Plus the reporting tools in the older Cerner behavioral health product are essentially unusable for our needs. We previewed the newer Millennium product but it felt less configurable and less user-friendly than other behavioral health EHRs. Currently, to produce clinical, billing and operational reports, we must export data as .csv files and load them into Microsoft Access databases because reporting and follow-up are handled through Microsoft tools rather than natively in Cerner. Additionally Cerner headquarters support has been disappointing. We have an unresolved issue related to a minor upgrade that is affecting parts of our clinical documentation. We emphasized the need for an immediate resolution but their response has been inconsistent. As some weeks we receive attention and other times we hear nothing for up to three weeks. This issue has persisted for three months and despite contacting them at least twice weekly for updates, we still have no timeline for a fix.

Pros

EHRs like Cerner offer healthcare workers a convenient platform for patient documentation.

Cons

Past user experiences indicate Cerner's lack of user-friendliness, especially in accessing previous visits and sending prescriptions.

Pros

Navigating and organizing tasks within the product is straightforward, minimizing the risk of HIPAA errors.

Cons

Learning to adjust settings requires time and expertise, with settings often reverting or not retaining changes.

Pros

I'm well-acquainted with the software's layout, and the multi-patient task list simplifies my daily workflow.

Cons

The software lacks focus on physical therapy needs, making integration between departments difficult and patient management cumbersome.

Pros

it offers a wide range of features and can be customized to fit my organization's workflow and I appreciate its strong security protections.

Cons

When operated at high volumes, it requires constant maintenance to remain functional which aligns with how we use it at my workplace. Additionally it took me a significant amount of time to become proficient with the system.

Pros

It is very easy to learn and use for checking in patients and updating doctors. I have used it for many years without complaint. It gets better with time because of the updates

Cons

NA