Cerner EHR Reviews

“Always fast, organized and easy

Pros

The interface has always felt really easy for me to use. Plus it loaded fast every time and it let me pull up notes, images and test results quickly, with everything neatly organized and located nearby.

Cons

Because I usually signed in through a third party, I did not consistently have direct access. Over the past three years, I found myself repeatedly calling and emailing the vendor to resolve password and login problems and restore access.

“Absolute Rubbish

Pros

Combines across all aspects of our medical software needs

Cons

Excessively redundant; repeat steps over and over to accomplish one thing; cumbersome; there is no "standard of operation" for this software, nothing in different areas works in the same manner as anything else; does not follow Windows protocols, making it difficult to navigate and use; constantly crashes; when one bug gets fixed it creates 5 more

“Smooth, user-friendly workflow integration

Pros

We found the interface very user-friendly and it fit smoothly into our existing workflow. Plus our staff picked up the process quickly and learned the system without much trouble.

Cons

yes we did encounter some resistance to change among staff before go-live which became a noticeable drawback during implementation, even though ultimately the system itself was easy to learn.

“User-Friendly but Lacks Strong Health Information Exchange

Pros

It's easy to navigate, which makes daily tasks smoother.

Cons

The health information exchange between inpatient and outpatient settings could be much stronger.

“Cerner is Terrible

Pros

There is nothing good about it.

Cons

The problem list is too long. We are switching to epic.

“Perfect for All Needs

Pros

I find it very easy to navigate and quite user-friendly.

Cons

I really liked Cerner and I do not have anything negative to say about it.

“Incredibly hassle-free and user friendly

Pros

Using it is not a hassle and the whole interface is incredibly user-friendly.

Cons

Honestly I have been extremely satisfied with Cerner and cannot think of anything negative to say about it.

“makes note-writing easy and clean design

Pros

What I like most about Cerner is how easy it made getting to the note-writing tools. Plus the clean, simple user interface is amazing and I like the neat way lab results were presented. I also found Neuro imaging extremely easy to access which mattered a lot to me as someone training in neurology.

Cons

I noticed it did not include a feature like epic's Care everywhere and that kind of cross-institutional access proved a huge advantage when we switched to epic. even so, because Cerner's note-writing tools were so user friendly and well organized for day to- day clinical workflow, I genuinely missed using it after our hospital adopted a different EHR system

“My Experience with Cerner

Pros

It's secure and straightforward to use, ensuring easy retrieval for future reference.

Cons

No complaints because the software covers everything I need.

“A good ehr

Pros

It's quite basic, yet it offers simple features for safeguarding records and scheduling appointments hassle-free.

Cons

Sometimes, there are too many clicks required to complete tasks efficiently.

“better than previous ones

Pros

In the inpatient setting, I can easily access patient records during hospitalization through the system, including the patient portal.

Cons

Transitioning between "flowsheets" isn't smooth, it needs a lot of upfront learning.

“needs some tweaks

Pros

I appreciate the simplicity of scheduling appointments.

Cons

My least favorite aspect is the inability to view other parts of the chart without interrupting the current task and navigating to another section of the patient's chart.

“user-friendly ehr

Pros

The program's ease of use is remarkable and navigating through it is a breeze.

Cons

Lack of ability to override certain actions, especially during emergencies like scheduling C-sections directly to surgery, would greatly improve efficiency.

“Great for assessments

Pros

For me, it is great for healthcare, patient assessments and patient EHR.

Cons

It hangs, is slow, sometimes requires a lot of clicks and performance really depends on which Cerner app or version you have.

“Accurate charting and reliable tracking

Pros

Cerner allows our organization to accurately chart and reliably track patient documents without any errors.

Cons

the programs functionality needs improvement and the training they provided could have been more thorough and helpful.

“Cerner Relies on Old Software and Brand Name

Pros

I can't find a single positive thing to say about Cerner products or the company. It feels like many reviewers lack firsthand experience with the product. It's frustrating that comments from clerks hold the same weight as those from licensed providers responsible for documentation and orders.

Cons

Everything about it is frustrating: the useless power chart templates, interoperability issues with labs, unclear workflows, and outdated features. It's far behind cheaper alternatives, with ongoing issues like incorrect ICD 10 codes and orders falling off after a year.

“Would Recommend Avoiding This Product

Pros

When we first acquired the product, its ease of use and functionality were impressive.

Cons

Customer service is nonexistent, responses take months, and frequent software updates disrupt workflows without addressing user needs promptly or without additional charges.

“Covers everything, but Too Many Clicks

Pros

Cerner is known for its intricate and precise nature and rightly so.

Cons

There are too many redundant ways to complete tasks, leading to confusion and unnecessary complexity.

“Top EMR for a Reason

Pros

We recently made a shift to Cerner from a ‘specialty’ dermatology EMR – and it’s turned out to be a good decision. Less headache overall and superb user experience. My advice to clinics: stop wasting time with cheap medical software and just get this (covers everything you want to be streamlined in your workflow).

Cons

It is expensive! But worth it if you can afford it, trust me. Get Software Finder’s helpline reps to offer you a custom deal.

“Best EHR, But Expensive

Pros

Over a 15 years’ (and counting) stint as a family GP, I’ve pretty much tried all the EHR options on the market; with Cerner being my top choice. It covers all my daily clinical workflow bases and more, thus allowing me to focus more on my patients than struggling to work with the software. Definitely recommended if you want an all-purpose medical software solution for your setting.

Cons

The system can be horridly expensive, especially with more advanced integrations, for practices on a budget. So, be prepared to dole out the currency!

“scheduling made easier

Pros

Using the software to schedule appointments and manage registrations is simple.

Cons

Patient search often generates errors and duplicates, complicating data management.

“provides remote access from anywhere

Pros

The thing I like is that I can access it remotely from home or from my mobile anywhere.

Cons

Nothing major but I'd like to see more social media related features added if that's possible

“Handles Everything with Ease

Pros

Cerner EMR Software is easy to use. Makes your job easier. It has all the basic features needed. Easy navigation and not much confusion. They haven’t added extra useless functions in this system, which makes things easier to use and search for information that is needed at a specific time. You won’t get lost in this system while using it.

Cons

There are a few features that if updated would be more appreciated like the charting feature. They can make the charting feature more user-friendly and make it easier for us to share it with other health professionals.

“Not User-Friendly

Pros

The primary advantage is having all our facilities integrated into one system, simplifying access across different departments.

Cons

Despite being touted as user-friendly, it's not. As a patient, I experienced missing orders like my stress test. As an IT person, resolving issues relies on inadequate tier support, taking days to address simple tasks like printer setup.

“Very User-Friendly

Pros

It is very user-friendly, and thats my favorite thing about it. I would really recommend it.

Cons

The customer care side of things can be a bit more responsive but besides that, everything is running smoothly.

“The Worst Support Ever: Urgent Tickets Take Months to Resolve

Pros

Initially, Cerner offers robust support, but afterward, it dwindles. Responses from the support team in Bangalore are minimal, and tickets get shuffled between teams, delaying resolutions.

Cons

Support is practically nonexistent. Essential updates, like adding new vaccines, are delayed for months due to dependencies on external suppliers.

“Easy to navigate

Pros

Cerner EMR Software is easy to use, and I got comfortable with it quickly. It is easy to navigate through. In terms of easy usage and reliability, it is more like EPIC. The system is organized and does not seem cluttered at all. It is very well put together.

Cons

I didnt really see anything negative about this product, but the price of it is no less at all.

“Improved Charting

Pros

The software excels in storing vast amounts of data, especially in linking medical records for a comprehensive patient history.

Cons

The interface is cluttered and challenging to navigate.

“A+

Pros

From excellent features to the best customer support, the Cerner EMR Software is mind-blowing. We absolutely love this software.

Cons

Having access to outside records can be a little troublesome and difficult.

“Registered Nurse

Pros

Unfortunately, this system lacks any notable beneficial features.

Cons

The user interface is unfriendly, with tiny font sizes causing strain.

“A good EHR software

Pros

It is great for doctors and they can fill in information while performing rounds. You can create your own macros and templates and access images and attachments through the program.

Cons

It takes a while to learn because of its high learning curve.

“Early but a Rocky start so far

Pros

Pre-built reports are readily accessible and relatively easy to utilize.

Cons

Integration has been challenging, exacerbated by inadequate training and missed sessions.

“Cerner review

Pros

Starting off with Cerner for EMR use is a breeze, making it less daunting compared to other platforms.

Cons

So far, no negatives about Cerner, but improved integration like Epic's would enhance its utility.

“Too many windows, hard to find info

Pros

Honestly I cannot say there is anything I like about Cerner.

Cons

I find myself navigating through way too many separate windows to get to information and I struggle to find things I need like infusion times, orders and other key details.

“Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting

Pros

I find Cerner PowerChart indispensable for managing patient orders, notes, lab results, and more all conveniently at my fingertips.

Cons

Different versions of Cerner PowerChart have varying capabilities, limiting functionality across hospitals.

“Less complicated

Pros

This software provides basic functionality for documenting client information.

Cons

This software lacks robust features for charting and documentation.

“It does a great job

Pros

With Cerner EMR Software, we can order more test, look up diagnosis and manage patient charts from the same system. It can also refer patients to other consultants.

Cons

The graphic layout is a bit difficult to navigate but overall, no issues.

“offer great electronic records

Pros

One thing I like is that everything is handled electronically and I can keep detailed records.

Cons

As a non-management user, I am frustrated by the limited customization available for my role. In my ideal setup, there would only be a single nutrition order so any new instruction simply replaces the previous one. Plus it would make life a lot easier if I could hide or filter out anything irrelevant without having to file a support request every time. I would also like to have a report that lists any transfers or patient discharges since the last site refresh really useful for keeping up to date.

“Suits our small clinic

Pros

Cerner EMR comes with customizable features so you can change the fields on charts and add auto-fill for certain items with a few clicks. impressive work.

Cons

The training and learning curve was quite long in our opinion.

“A journey to better health

Pros

“The IT support that Cerner health provides to Fort Healthcare, that suite of tools and features that they provide through their portal, it allows me to be a participant in my own journey towards being healthy.”

Cons

We have nothing to report about this amazing software.

“Comprehensive tool

Pros

Cerner is comprehensive and simple to use. I also like templates may be saved easily, making customization more efficient.

Cons

When learning to utilize this software, new recruits sometimes feel overwhelmed.

“Easy customisation

Pros

 Customization is very simple from an administrative/organizational level. I like that all of your records are in one location

Cons

It can be tough to figure out how to add orders or locate information.

“Not as user-friendly as EPIC

Pros

Cerner serves as a solid EMR program, covering essential features like patient appointments, documentation, and lab results.

Cons

Cerner lacks the user-friendliness of EPIC, requiring extensive daily use to navigate effectively.

“Cerner Review

Pros

Cerner is a fantastic solution for usage in inpatient hospitals. Its well-organized, and finding what youre searching for is simple.

Cons

There are no drawbacks to this software that we can think of.

“Well-organized solution

Pros

Cerners out-of-the-box solution is simple to use, and in my experience, it was simple to deploy and teach caregivers how to use it.

Cons

if you have a version that does not have as many of the robust features it can be very cumbersome and difficult to use and navigate.

“EMR Review

Pros

Its ease of use, customizable options, and seamless navigation through patient charts make documentation and ordering effortless.

Cons

Integration with third parties poses challenges but is achievable.

“User friendly with a very few hidden menus

Pros

I have found Cerner to be pretty user friendly and simple to use. Plus there are not many hidden menus or features that are difficult to locate. And whether I have prior experience with electronic medical records or not, I can learn it fairly quickly and use it with ease.

Cons

Sometimes I run into the limitation of only being able to have two patient charts open at once. This becomes a real pain when trying to juggle multiple tasks that require accessing several records. So I would really appreciate an option to open more than two charts simultaneously.

“easy to use but permission restrictions

Pros

It is pretty easy to locate where specimens are stored. Overall it is fairly easy to use.

Cons

Seems like I need higher levels of access to be able to use certain features.

“Organized

Pros

The system's organization and plethora of options are commendable, though the layout could be tidied up for better usability.

Cons

A messaging feature would enhance communication among healthcare professionals.

“I would always prefer epic

Pros

It's a legacy tool, still relevant and valuable for smaller practices.

Cons

Compatibility with third-party tools is essential for comprehensive clinical functionality.