softwareCerner EMR Software Reviews
141 Reviews
Overall Rating
4
141 Reviews
Rating Distribution
5
(43)
4
(63)
3
(25)
2
(6)
1
(4)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
141 Reviews
Rating Distribution
5
(43)
4
(63)
3
(25)
2
(6)
1
(4)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
My cerner
My cerner
Pros
It's secure and straightforward to use, ensuring easy retrieval for future reference.
Cons
No complaints; the software covers everything I need.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Latha
Hospital & Health Care, 51-100 employees
Less than a year
Apr 19, 2024
Good ehr softwear
Good ehr softwear
Pros
It's quite basic, yet it offers straightforward features for safeguarding records and scheduling appointments hassle-free.
Cons
Sometimes, there are too many clicks required to complete tasks efficiently.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Leanne
Hospital & Health Care, 500+ employees
Apr 15, 2024
Improvement from previous system
Improvement from previous system
Pros
In the inpatient setting, I can easily access patient records during hospitalization through the system, including the patient portal.
Cons
Transitioning between "flowsheets" isn't seamless; it demands significant upfront learning.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
Apr 11, 2024
Cerner Review
Cerner Review
Pros
I appreciated the simplicity of scheduling appointments.
Cons
My least favorite aspect is the inability to view other parts of the chart without interrupting the current task and navigating to another section of the patient's chart.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Angela
Hospital & Health Care, 1-10 employees
More than a year
Mar 21, 2024
Cerner EMR
Cerner EMR
Pros
The program's ease of use is remarkable; navigating through it is a breeze.
Cons
Lack of ability to override certain actions, especially during emergencies like scheduling C-sections directly to surgery, would greatly improve efficiency.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christine
Hospital & Health Care, 500+ employees
More than a year
Mar 02, 2024
Cerner just living off old software and the name
Cerner just living off old software and the name
Pros
I can't find a single positive thing to say about Cerner products or the company. It feels like many reviewers lack firsthand experience with the product. It's frustrating that comments from clerks hold the same weight as those from licensed providers responsible for documentation and orders.
Cons
Everything about it is frustrating: the useless power chart templates, interoperability issues with labs, unclear workflows, and outdated features. It's far behind cheaper alternatives, with ongoing issues like incorrect ICD 10 codes and orders falling off after a year.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
lang
Medical Practice, 500+ employees
More than a year
Dec 01, 2023
I would avoid this product
I would avoid this product
Pros
When we first acquired the product, its ease of use and functionality were impressive.
Cons
Customer service is nonexistent; responses take months, and frequent software updates disrupt workflows without addressing user needs promptly or without additional charges.
Ease of use
6
Value for money
5
Customer Support
3
Functionality
2
Scott
Medical Practice, 1-10 employees
More than a year
May 01, 2023
Cerner can be very detailed but there are too many clicks
Cerner can be very detailed but there are too many clicks
Pros
Cerner is known for its intricate and precise nature.
Cons
There are too many redundant ways to complete tasks, leading to confusion and unnecessary complexity.
Ease of use
6
Value for money
10
Customer Support
6
Functionality
6
Pearl
Medical Practice, 500+ employees
More than a year
Apr 01, 2023
Cerner is the EMR top for a reason
Cerner is the EMR top for a reason
Pros
We recently made a shift to Cerner from a ‘specialty’ dermatology EMR – and it’s turned out to be a good decision. Less headache overall; superb user experience. My advice to clinics: stop wasting time with cheap medical software and just get this (covers everything you want to be streamlined in your workflow).
Cons
It is expensive! But worth it if you can afford it – trust me. Get Software Finder’s helpline reps to offer you a custom deal.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Jeremy H. Madison
Aesthetics Pros, NY, 5-9 employees
Feb 21, 2023
Hands-down the best EHR – but expensive
Hands-down the best EHR – but expensive
Pros
Over a 15 years’ (and counting) stint as a family GP, I’ve pretty much tried all the EHR options on the market; with Cerner being my top choice. It covers all my daily clinical workflow bases and more; allowing me to focus more on my patients than struggling to work with the software. Definitely recommended if you want an all-purpose medical software solution for your setting.
Cons
The system can be horridly expensive – especially with more advanced integrations – for practices on a budget. So, be prepared to dole out the currency!
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Henrietta J. Cole
NH Towers Dispensary, WA, Head-Count: 5-9 employees
Jan 31, 2023
overall cerner power chart
overall cerner power chart
Pros
Using the software to schedule appointments and manage registrations is straightforward.
Cons
Patient search often generates errors and duplicates, complicating data management.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
serita
Hospital & Health Care, 500+ employees
More than a year
Jan 03, 2023
Easily does everything
Easily does everything
Pros
Cerner EMR Software is easy to use. Makes your job easier. It has all the basic features needed. Easy navigation and not much confusion. They haven’t added extra useless functions in this system, which makes things easier to use and search for information that is needed at a specific time. You won’t get lost in this system while using it.
Cons
There are a few features that if updated would be more appreciated like the charting feature. They can make the charting feature more user-friendly and make it easier for us to share it with other health professionals.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Aaron
Encompass Health, 1001-5000 employees employees
Dec 20, 2022
Not user friendly for staff
Not user friendly for staff
Pros
The primary advantage is having all our facilities integrated into one system, simplifying access across different departments.
Cons
Despite being touted as user-friendly, it's not. As a patient, I experienced missing orders like my stress test. As an IT person, resolving issues relies on inadequate tier support, taking days to address simple tasks like printer setup.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Ian
Hospital & Health Care, 51-100 employees
Less than 6 months
Dec 06, 2022
Very user friendly
Very user friendly
Pros
It is very intuitive, and thats my favorite thing about it. I would really recommend it.
Cons
The customer care side of things can be a bit more responsive but besides that, everything is running smoothly.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Jonathan Ming-Yan F
Resident Physician, 501-1,000 employees employees
Nov 25, 2022
WORSET Support you will ever find. If I open an urgent ticket I am luck to see a fix in 2 months
WORSET Support you will ever find. If I open an urgent ticket I am luck to see a fix in 2 months
Pros
Initially, Cerner offers robust support, but afterward, it dwindles. Responses from the support team in Bangalore are minimal, and tickets get shuffled between teams, delaying resolutions.
Cons
Support is practically nonexistent; essential updates, like adding new vaccines, are delayed for months due to dependencies on external suppliers.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Vijay
Hospital & Health Care, 500+ employees
More than a year
Nov 04, 2022
Easy navigation
Easy navigation
Pros
Cerner EMR Software is easy to use, and I got comfortable with it quickly. It is easy to navigate through. In terms of easy usage and reliability, it is more like EPIC. The system is organized and does not seem cluttered at all. It is very well put together.
Cons
I didnt really see anything negative about this product, but the price of it is no less at all.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Fort Wayne Orthopedics, 201-500 employees employees
Oct 10, 2022
Charting for the better
Charting for the better
Pros
The software excels in storing vast amounts of data, especially in linking medical records for a comprehensive patient history.
Cons
The interface is cluttered and challenging to navigate.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anna
Medical Practice, 500+ employees
More than a year
Oct 05, 2022
Full marks for this software
Full marks for this software
Pros
From excellent features to the best customer support, the Cerner EMR Software is mind-blowing. We absolutely love this software and then some.
Cons
Having access to outside records can be a little troublesome and daunting.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ashley S
School Nurse, 501-1,000 employees employees
Sep 24, 2022
Registered Nurse
Registered Nurse
Pros
Unfortunately, this system lacks any notable beneficial features.
Cons
The user interface is unfriendly, with tiny font sizes causing strain.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Rosemary
Hospital & Health Care, 500+ employees
Less than 6 months
Sep 13, 2022
A good EHR software
A good EHR software
Pros
It is great for doctors and they can fill in information while performing rounds. You can create your own macros and templates and access images and attachments through the program.
Cons
It takes a while to learn because of its high learning curve.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry
Athens Bone and Joint, 100-499 employees
Sep 13, 2022
Early but a Rocky start so far
Early but a Rocky start so far
Pros
Pre-built reports are readily accessible and relatively easy to utilize.
Cons
Integration has been challenging, exacerbated by inadequate training and missed sessions.
Ease of use
5
Value for money
5
Customer Support
8
Functionality
8
Valorie
Medical Practice, 101-500 employees
Less than 6 months
Sep 08, 2022
Cerner review
Cerner review
Pros
Starting off with Cerner for EMR use is a breeze, making it less daunting compared to other platforms.
Cons
So far, no negatives about Cerner, but improved integration like Epic's would enhance its utility.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rohit
Medical Practice, 1-10 employees
More than a year
Aug 15, 2022
Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting
Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting
Pros
I find Cerner PowerChart indispensable for managing patient orders, notes, lab results, and more�all conveniently at my fingertips.
Cons
Different versions of Cerner PowerChart have varying capabilities, limiting functionality across hospitals.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
chrys
Hospital & Health Care, 500+ employees
More than a year
Jul 27, 2022
Less complicated
Less complicated
Pros
This software provides basic functionality for documenting client information.
Cons
This software lacks robust features for charting and documentation.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Omasiel
Mental Health Care, 500+ employees
More than a year
Jul 16, 2022
It does a great job
It does a great job
Pros
With Cerner EMR Software, we can order more test, look up diagnosis and manage patient charts from the same system. It can also refer patients to other consultants.
Cons
The graphic layout is a bit difficult to navigate but overall, no issues.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Mark
Prime Fitness, 50-99 employees
Jul 15, 2022
Suits our small clinic
Suits our small clinic
Pros
Cerner EMR comes with customizable features so you can change the fields on charts and add auto-fill for certain items with a few clicks. impressive work.
Cons
The training and learning curve was quite long in our opinion.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Travis
Moore Gastoentology , 2-9 employees
Jun 10, 2022
A journey to better health
A journey to better health
Pros
“The IT support that Cerner health provides to Fort Healthcare, that suite of tools and features that they provide through their portal, it allows me to be a participant in my own journey towards being healthy.”
Cons
We have nothing to report about this amazing software.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Clifford Olson
Fort Healthcare Patient, 11-50 employees employees
May 31, 2022
Comprehensive tool
Comprehensive tool
Pros
Cerner is comprehensive and simple to use. I also like templates may be saved easily, making customization more efficient.
Cons
When learning to utilize this software, new recruits sometimes feel overwhelmed.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Megan
E-Learning, 50-99 employees
May 18, 2022
Easy customisation
Easy customisation
Pros
Customization is very simple from an administrative/organizational level. I like that all of your records are in one location
Cons
It can be tough to figure out how to add orders or locate information.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Arminda
Medical Practice, 50-99 employees
May 11, 2022
Not as user-friendly as EPIC
Not as user-friendly as EPIC
Pros
Cerner serves as a solid EMR program, covering essential features like patient appointments, documentation, and lab results.
Cons
Cerner lacks the user-friendliness of EPIC, requiring extensive daily use to navigate effectively.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Jessica
Hospital & Health Care, 500+ employees
Less than a year
May 02, 2022
Cerner Review
Cerner Review
Pros
Cerner is a fantastic solution for usage in inpatient hospitals. Its well-organized, and finding what youre searching for is simple.
Cons
There are no drawbacks to this software that we can think of.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Tiffany
Health, Wellness and Fitness, 50-99 employees
Apr 14, 2022
Well-organized solution
Well-organized solution
Pros
Cerners out-of-the-box solution is simple to use, and in my experience, it was simple to deploy and teach caregivers how to use it.
Cons
if you have a version that does not have as many of the robust features it can be very cumbersome and difficult to use and navigate.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Luis
Medical Practice, 50-99 employees
Feb 09, 2022
EMR Review
EMR Review
Pros
Its ease of use, customizable options, and seamless navigation through patient charts make documentation and ordering effortless.
Cons
Integration with third parties poses challenges but is achievable.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tiffany
Hospital & Health Care, 500+ employees
More than a year
Jan 01, 2022
Organized
Organized
Pros
The system's organization and plethora of options are commendable, though the layout could be tidied up for better usability.
Cons
A messaging feature would enhance communication among healthcare professionals.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Elyse
Hospital & Health Care, 500+ employees
Less than a year
Nov 17, 2021
I would always prefer epic
I would always prefer epic
Pros
It's a legacy tool, still relevant and valuable for smaller practices.
Cons
Compatibility with third-party tools is essential for comprehensive clinical functionality.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Darpan
Information Technology and Services, 500+ employees
Less than a year
Nov 14, 2021
Not user friendly
Not user friendly
Pros
EHRs like Cerner offer healthcare workers a convenient platform for patient documentation.
Cons
Past user experiences indicate Cerner's lack of user-friendliness, especially in accessing previous visits and sending prescriptions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenna
Hospital & Health Care, 500+ employees
Less than 6 months
Jun 18, 2021
If a bit clunky, still a valuable product
If a bit clunky, still a valuable product
Pros
Navigating and organizing tasks within the product is straightforward, minimizing the risk of HIPAA errors.
Cons
Learning to adjust settings requires time and expertise, with settings often reverting or not retaining changes.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Amelia
Hospital & Health Care, 101-500 employees
More than a year
May 21, 2021
Tough to use for physical therapists
Tough to use for physical therapists
Pros
I'm well-acquainted with the software's layout, and the multi-patient task list simplifies my daily workflow.
Cons
The software lacks focus on physical therapy needs, making integration between departments difficult and patient management cumbersome.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lauren
Hospital & Health Care, 500+ employees
Less than a year
Apr 23, 2021
Millennium system
Millennium system
Pros
It is very easy to learn and use for checking in patients and updating doctors. I have used it for many years without complaint. It gets better with time because of the updates
Cons
NA
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Patris
Family First Health, 100-499 employees
Apr 19, 2021
Works well but Epic is easier
Works well but Epic is easier
Pros
Many hospitals I collaborate with utilize Cerner, providing ample exposure and support among users.
Cons
Excessive clicks and clutter within the system create distractions and hinder efficiency.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Sabrina
Medical Practice, 1-10 employees
More than a year
Apr 13, 2021
A good tool for EHR
A good tool for EHR
Pros
It is a decent software and works great for larger hospitals. It is better than the last software I used.
Cons
It is a bit more expensive than the other options available.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Darpan
Citiuis PC, 500-999 employees
Apr 01, 2021
Functional Software that plays an important role in the healthcare field
Functional Software that plays an important role in the healthcare field
Pros
Working in healthcare, I use this tool daily. It offers a wide array of features for effortless patient documentation, including detailed patient charts, test results, and appointment scheduling. The Oncology flowchart, in particular, provides crucial information for cancer treatment.
Cons
Monthly updates are essential for functionality, but they often introduce glitches and slowdowns, particularly in data-heavy sections like the MAR.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miguel
Hospital & Health Care, 500+ employees
Less than a year
Mar 25, 2021
Easy customization
Easy customization
Pros
We can customize everything from the charts to the reminders sent out to patients. The layout is easy to navigate.
Cons
It needs better connectivity for the patient portal.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Samuel
Fairway Ultrsound, 2-9 employees
Mar 24, 2021
5 stars!
5 stars!
Pros
The software has a telemedicine portal as well and we can see and diagnose patients without them having to come in.
Cons
There are sometimes connectivity issues but we think it is the patients WIFI.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Nathan
Leopold Arthritis Relief, 10-49 employees
Mar 24, 2021
The app is great
The app is great
Pros
It works well and we can use the app from anywhere on our ipads and smartphones.
Cons
I wish they had an employee management module too so we could do everything on this software.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Mustafa
Rover Cardiac Unit, 10-49 employees
Mar 24, 2021
Solves all the workflow kinks
Solves all the workflow kinks
Pros
We have been using it for a while and our clinic is now operating at maximum efficiency. We did not need to increase our staff either.
Cons
Cerner should introduce more templates for patient charts for the less common diagnosis.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Jonathan
Slough Dental Clinic, 50-99 employees
Mar 24, 2021
Great solution
Great solution
Pros
It has an intuitive design that helps us check-in patients and doctors can monitor their health.
Cons
The e-prescribing tool does not always work and we cannot add new pharmacies through it.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Neil
Unity Private Clinic, 10-49 employees
Mar 24, 2021
Everything we wanted
Everything we wanted
Pros
It has all the features from billing, insurance claim management to scheduling that has made our administrative and financial staff more productive.
Cons
I just wish they would remove the bugs in the patient portal.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Wayne
Perfect Health LLC, 500-999 employees
Mar 24, 2021
The best EHR software
The best EHR software
Pros
It is so much better than our last software and now we can manage our practice and communicate with all staff. The voice recognition feature is great and helps doctors multitask.
Cons
NA
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Shalinee
St. Patrick Community Clinic, 100-499 employees
Mar 24, 2021
Cerner Review
Cerner Review
Pros
It is a great product and we like how the patient portal lets them access their reports online. The billing module has also made our accounting staff very happy.
Cons
There is nothing bad about it.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Bruce
Elizabeth Family Hospital, 10-49 employees
Mar 24, 2021
Filters
My cerner
My cerner
Pros
It's secure and straightforward to use, ensuring easy retrieval for future reference.
Cons
No complaints; the software covers everything I need.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Latha
Hospital & Health Care, 51-100 employees
Less than a year
Apr 19, 2024
Good ehr softwear
Good ehr softwear
Pros
It's quite basic, yet it offers straightforward features for safeguarding records and scheduling appointments hassle-free.
Cons
Sometimes, there are too many clicks required to complete tasks efficiently.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Leanne
Hospital & Health Care, 500+ employees
Apr 15, 2024
Improvement from previous system
Improvement from previous system
Pros
In the inpatient setting, I can easily access patient records during hospitalization through the system, including the patient portal.
Cons
Transitioning between "flowsheets" isn't seamless; it demands significant upfront learning.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
Apr 11, 2024
Cerner Review
Cerner Review
Pros
I appreciated the simplicity of scheduling appointments.
Cons
My least favorite aspect is the inability to view other parts of the chart without interrupting the current task and navigating to another section of the patient's chart.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Angela
Hospital & Health Care, 1-10 employees
More than a year
Mar 21, 2024
Cerner EMR
Cerner EMR
Pros
The program's ease of use is remarkable; navigating through it is a breeze.
Cons
Lack of ability to override certain actions, especially during emergencies like scheduling C-sections directly to surgery, would greatly improve efficiency.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christine
Hospital & Health Care, 500+ employees
More than a year
Mar 02, 2024
Cerner just living off old software and the name
Cerner just living off old software and the name
Pros
I can't find a single positive thing to say about Cerner products or the company. It feels like many reviewers lack firsthand experience with the product. It's frustrating that comments from clerks hold the same weight as those from licensed providers responsible for documentation and orders.
Cons
Everything about it is frustrating: the useless power chart templates, interoperability issues with labs, unclear workflows, and outdated features. It's far behind cheaper alternatives, with ongoing issues like incorrect ICD 10 codes and orders falling off after a year.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
lang
Medical Practice, 500+ employees
More than a year
Dec 01, 2023
I would avoid this product
I would avoid this product
Pros
When we first acquired the product, its ease of use and functionality were impressive.
Cons
Customer service is nonexistent; responses take months, and frequent software updates disrupt workflows without addressing user needs promptly or without additional charges.
Ease of use
6
Value for money
5
Customer Support
3
Functionality
2
Scott
Medical Practice, 1-10 employees
More than a year
May 01, 2023
Cerner can be very detailed but there are too many clicks
Cerner can be very detailed but there are too many clicks
Pros
Cerner is known for its intricate and precise nature.
Cons
There are too many redundant ways to complete tasks, leading to confusion and unnecessary complexity.
Ease of use
6
Value for money
10
Customer Support
6
Functionality
6
Pearl
Medical Practice, 500+ employees
More than a year
Apr 01, 2023
Cerner is the EMR top for a reason
Cerner is the EMR top for a reason
Pros
We recently made a shift to Cerner from a ‘specialty’ dermatology EMR – and it’s turned out to be a good decision. Less headache overall; superb user experience. My advice to clinics: stop wasting time with cheap medical software and just get this (covers everything you want to be streamlined in your workflow).
Cons
It is expensive! But worth it if you can afford it – trust me. Get Software Finder’s helpline reps to offer you a custom deal.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Jeremy H. Madison
Aesthetics Pros, NY, 5-9 employees
Feb 21, 2023
Hands-down the best EHR – but expensive
Hands-down the best EHR – but expensive
Pros
Over a 15 years’ (and counting) stint as a family GP, I’ve pretty much tried all the EHR options on the market; with Cerner being my top choice. It covers all my daily clinical workflow bases and more; allowing me to focus more on my patients than struggling to work with the software. Definitely recommended if you want an all-purpose medical software solution for your setting.
Cons
The system can be horridly expensive – especially with more advanced integrations – for practices on a budget. So, be prepared to dole out the currency!
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Henrietta J. Cole
NH Towers Dispensary, WA, Head-Count: 5-9 employees
Jan 31, 2023
overall cerner power chart
overall cerner power chart
Pros
Using the software to schedule appointments and manage registrations is straightforward.
Cons
Patient search often generates errors and duplicates, complicating data management.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
serita
Hospital & Health Care, 500+ employees
More than a year
Jan 03, 2023
Easily does everything
Easily does everything
Pros
Cerner EMR Software is easy to use. Makes your job easier. It has all the basic features needed. Easy navigation and not much confusion. They haven’t added extra useless functions in this system, which makes things easier to use and search for information that is needed at a specific time. You won’t get lost in this system while using it.
Cons
There are a few features that if updated would be more appreciated like the charting feature. They can make the charting feature more user-friendly and make it easier for us to share it with other health professionals.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Aaron
Encompass Health, 1001-5000 employees employees
Dec 20, 2022
Not user friendly for staff
Not user friendly for staff
Pros
The primary advantage is having all our facilities integrated into one system, simplifying access across different departments.
Cons
Despite being touted as user-friendly, it's not. As a patient, I experienced missing orders like my stress test. As an IT person, resolving issues relies on inadequate tier support, taking days to address simple tasks like printer setup.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Ian
Hospital & Health Care, 51-100 employees
Less than 6 months
Dec 06, 2022
Very user friendly
Very user friendly
Pros
It is very intuitive, and thats my favorite thing about it. I would really recommend it.
Cons
The customer care side of things can be a bit more responsive but besides that, everything is running smoothly.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Jonathan Ming-Yan F
Resident Physician, 501-1,000 employees employees
Nov 25, 2022
WORSET Support you will ever find. If I open an urgent ticket I am luck to see a fix in 2 months
WORSET Support you will ever find. If I open an urgent ticket I am luck to see a fix in 2 months
Pros
Initially, Cerner offers robust support, but afterward, it dwindles. Responses from the support team in Bangalore are minimal, and tickets get shuffled between teams, delaying resolutions.
Cons
Support is practically nonexistent; essential updates, like adding new vaccines, are delayed for months due to dependencies on external suppliers.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Vijay
Hospital & Health Care, 500+ employees
More than a year
Nov 04, 2022
Easy navigation
Easy navigation
Pros
Cerner EMR Software is easy to use, and I got comfortable with it quickly. It is easy to navigate through. In terms of easy usage and reliability, it is more like EPIC. The system is organized and does not seem cluttered at all. It is very well put together.
Cons
I didnt really see anything negative about this product, but the price of it is no less at all.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Fort Wayne Orthopedics, 201-500 employees employees
Oct 10, 2022
Charting for the better
Charting for the better
Pros
The software excels in storing vast amounts of data, especially in linking medical records for a comprehensive patient history.
Cons
The interface is cluttered and challenging to navigate.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anna
Medical Practice, 500+ employees
More than a year
Oct 05, 2022
Full marks for this software
Full marks for this software
Pros
From excellent features to the best customer support, the Cerner EMR Software is mind-blowing. We absolutely love this software and then some.
Cons
Having access to outside records can be a little troublesome and daunting.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ashley S
School Nurse, 501-1,000 employees employees
Sep 24, 2022
Registered Nurse
Registered Nurse
Pros
Unfortunately, this system lacks any notable beneficial features.
Cons
The user interface is unfriendly, with tiny font sizes causing strain.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Rosemary
Hospital & Health Care, 500+ employees
Less than 6 months
Sep 13, 2022
A good EHR software
A good EHR software
Pros
It is great for doctors and they can fill in information while performing rounds. You can create your own macros and templates and access images and attachments through the program.
Cons
It takes a while to learn because of its high learning curve.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry
Athens Bone and Joint, 100-499 employees
Sep 13, 2022
Early but a Rocky start so far
Early but a Rocky start so far
Pros
Pre-built reports are readily accessible and relatively easy to utilize.
Cons
Integration has been challenging, exacerbated by inadequate training and missed sessions.
Ease of use
5
Value for money
5
Customer Support
8
Functionality
8
Valorie
Medical Practice, 101-500 employees
Less than 6 months
Sep 08, 2022
Cerner review
Cerner review
Pros
Starting off with Cerner for EMR use is a breeze, making it less daunting compared to other platforms.
Cons
So far, no negatives about Cerner, but improved integration like Epic's would enhance its utility.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rohit
Medical Practice, 1-10 employees
More than a year
Aug 15, 2022
Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting
Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting
Pros
I find Cerner PowerChart indispensable for managing patient orders, notes, lab results, and more�all conveniently at my fingertips.
Cons
Different versions of Cerner PowerChart have varying capabilities, limiting functionality across hospitals.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
chrys
Hospital & Health Care, 500+ employees
More than a year
Jul 27, 2022
Less complicated
Less complicated
Pros
This software provides basic functionality for documenting client information.
Cons
This software lacks robust features for charting and documentation.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Omasiel
Mental Health Care, 500+ employees
More than a year
Jul 16, 2022
It does a great job
It does a great job
Pros
With Cerner EMR Software, we can order more test, look up diagnosis and manage patient charts from the same system. It can also refer patients to other consultants.
Cons
The graphic layout is a bit difficult to navigate but overall, no issues.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Mark
Prime Fitness, 50-99 employees
Jul 15, 2022
Suits our small clinic
Suits our small clinic
Pros
Cerner EMR comes with customizable features so you can change the fields on charts and add auto-fill for certain items with a few clicks. impressive work.
Cons
The training and learning curve was quite long in our opinion.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Travis
Moore Gastoentology , 2-9 employees
Jun 10, 2022
A journey to better health
A journey to better health
Pros
“The IT support that Cerner health provides to Fort Healthcare, that suite of tools and features that they provide through their portal, it allows me to be a participant in my own journey towards being healthy.”
Cons
We have nothing to report about this amazing software.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Clifford Olson
Fort Healthcare Patient, 11-50 employees employees
May 31, 2022
Comprehensive tool
Comprehensive tool
Pros
Cerner is comprehensive and simple to use. I also like templates may be saved easily, making customization more efficient.
Cons
When learning to utilize this software, new recruits sometimes feel overwhelmed.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Megan
E-Learning, 50-99 employees
May 18, 2022
Easy customisation
Easy customisation
Pros
Customization is very simple from an administrative/organizational level. I like that all of your records are in one location
Cons
It can be tough to figure out how to add orders or locate information.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Arminda
Medical Practice, 50-99 employees
May 11, 2022
Not as user-friendly as EPIC
Not as user-friendly as EPIC
Pros
Cerner serves as a solid EMR program, covering essential features like patient appointments, documentation, and lab results.
Cons
Cerner lacks the user-friendliness of EPIC, requiring extensive daily use to navigate effectively.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Jessica
Hospital & Health Care, 500+ employees
Less than a year
May 02, 2022
Cerner Review
Cerner Review
Pros
Cerner is a fantastic solution for usage in inpatient hospitals. Its well-organized, and finding what youre searching for is simple.
Cons
There are no drawbacks to this software that we can think of.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Tiffany
Health, Wellness and Fitness, 50-99 employees
Apr 14, 2022
Well-organized solution
Well-organized solution
Pros
Cerners out-of-the-box solution is simple to use, and in my experience, it was simple to deploy and teach caregivers how to use it.
Cons
if you have a version that does not have as many of the robust features it can be very cumbersome and difficult to use and navigate.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Luis
Medical Practice, 50-99 employees
Feb 09, 2022
EMR Review
EMR Review
Pros
Its ease of use, customizable options, and seamless navigation through patient charts make documentation and ordering effortless.
Cons
Integration with third parties poses challenges but is achievable.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tiffany
Hospital & Health Care, 500+ employees
More than a year
Jan 01, 2022
Organized
Organized
Pros
The system's organization and plethora of options are commendable, though the layout could be tidied up for better usability.
Cons
A messaging feature would enhance communication among healthcare professionals.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Elyse
Hospital & Health Care, 500+ employees
Less than a year
Nov 17, 2021
I would always prefer epic
I would always prefer epic
Pros
It's a legacy tool, still relevant and valuable for smaller practices.
Cons
Compatibility with third-party tools is essential for comprehensive clinical functionality.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Darpan
Information Technology and Services, 500+ employees
Less than a year
Nov 14, 2021
Not user friendly
Not user friendly
Pros
EHRs like Cerner offer healthcare workers a convenient platform for patient documentation.
Cons
Past user experiences indicate Cerner's lack of user-friendliness, especially in accessing previous visits and sending prescriptions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenna
Hospital & Health Care, 500+ employees
Less than 6 months
Jun 18, 2021
If a bit clunky, still a valuable product
If a bit clunky, still a valuable product
Pros
Navigating and organizing tasks within the product is straightforward, minimizing the risk of HIPAA errors.
Cons
Learning to adjust settings requires time and expertise, with settings often reverting or not retaining changes.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Amelia
Hospital & Health Care, 101-500 employees
More than a year
May 21, 2021
Tough to use for physical therapists
Tough to use for physical therapists
Pros
I'm well-acquainted with the software's layout, and the multi-patient task list simplifies my daily workflow.
Cons
The software lacks focus on physical therapy needs, making integration between departments difficult and patient management cumbersome.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lauren
Hospital & Health Care, 500+ employees
Less than a year
Apr 23, 2021
Millennium system
Millennium system
Pros
It is very easy to learn and use for checking in patients and updating doctors. I have used it for many years without complaint. It gets better with time because of the updates
Cons
NA
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Patris
Family First Health, 100-499 employees
Apr 19, 2021
Works well but Epic is easier
Works well but Epic is easier
Pros
Many hospitals I collaborate with utilize Cerner, providing ample exposure and support among users.
Cons
Excessive clicks and clutter within the system create distractions and hinder efficiency.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Sabrina
Medical Practice, 1-10 employees
More than a year
Apr 13, 2021
A good tool for EHR
A good tool for EHR
Pros
It is a decent software and works great for larger hospitals. It is better than the last software I used.
Cons
It is a bit more expensive than the other options available.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Darpan
Citiuis PC, 500-999 employees
Apr 01, 2021
Functional Software that plays an important role in the healthcare field
Functional Software that plays an important role in the healthcare field
Pros
Working in healthcare, I use this tool daily. It offers a wide array of features for effortless patient documentation, including detailed patient charts, test results, and appointment scheduling. The Oncology flowchart, in particular, provides crucial information for cancer treatment.
Cons
Monthly updates are essential for functionality, but they often introduce glitches and slowdowns, particularly in data-heavy sections like the MAR.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miguel
Hospital & Health Care, 500+ employees
Less than a year
Mar 25, 2021
Easy customization
Easy customization
Pros
We can customize everything from the charts to the reminders sent out to patients. The layout is easy to navigate.
Cons
It needs better connectivity for the patient portal.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Samuel
Fairway Ultrsound, 2-9 employees
Mar 24, 2021
5 stars!
5 stars!
Pros
The software has a telemedicine portal as well and we can see and diagnose patients without them having to come in.
Cons
There are sometimes connectivity issues but we think it is the patients WIFI.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Nathan
Leopold Arthritis Relief, 10-49 employees
Mar 24, 2021
The app is great
The app is great
Pros
It works well and we can use the app from anywhere on our ipads and smartphones.
Cons
I wish they had an employee management module too so we could do everything on this software.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Mustafa
Rover Cardiac Unit, 10-49 employees
Mar 24, 2021
Solves all the workflow kinks
Solves all the workflow kinks
Pros
We have been using it for a while and our clinic is now operating at maximum efficiency. We did not need to increase our staff either.
Cons
Cerner should introduce more templates for patient charts for the less common diagnosis.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Jonathan
Slough Dental Clinic, 50-99 employees
Mar 24, 2021
Great solution
Great solution
Pros
It has an intuitive design that helps us check-in patients and doctors can monitor their health.
Cons
The e-prescribing tool does not always work and we cannot add new pharmacies through it.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Neil
Unity Private Clinic, 10-49 employees
Mar 24, 2021
Everything we wanted
Everything we wanted
Pros
It has all the features from billing, insurance claim management to scheduling that has made our administrative and financial staff more productive.
Cons
I just wish they would remove the bugs in the patient portal.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Wayne
Perfect Health LLC, 500-999 employees
Mar 24, 2021
The best EHR software
The best EHR software
Pros
It is so much better than our last software and now we can manage our practice and communicate with all staff. The voice recognition feature is great and helps doctors multitask.
Cons
NA
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Shalinee
St. Patrick Community Clinic, 100-499 employees
Mar 24, 2021
Cerner Review
Cerner Review
Pros
It is a great product and we like how the patient portal lets them access their reports online. The billing module has also made our accounting staff very happy.
Cons
There is nothing bad about it.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Bruce
Elizabeth Family Hospital, 10-49 employees
Mar 24, 2021