Total 441 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

26%

4

Stars

39%

3

Stars

22%

2

Stars

9%

1

Stars

4%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

ML
Madison L

Paramedic, 500+ employees

5.0

Love Cerner

Pros

You need cerner for your documentation and patient management. It is the best ever.

Cons

No major dislikes. It is a great software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

MT
Malcolm T

Medical Doctor, 500+ employees

4.0

I am very impressed by Cerner

Pros

Cerner offers total integration and I absolutely love that about it.

Cons

I dont like the fact that I have to sign to each and every single program of it they should just make it to one general sign in.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

KR
Kenyetta R

LPN, 500+ employees

4.0

Not bad, we like it

Pros

Accessing orders is very easy. Filtering patients is also pretty simple.

Cons

You have got to give it a little time before you can easily work on it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Cash

CMMC, 500+ employees

4.0

Easy interface

Pros

We learned how to use the product very quickly.

Cons

It can slow down at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

LB
Lorelie B

Surgical nurse, 500+ employees

4.0

Great experience!

Pros

Cerner is very user friendly and simple. Its intuitive natures make work really easy for us. Excellent features.

Cons

Logging in can be really difficult and frustrating sometimes.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

SM
Sascha M

Social Media Communications Manager, 500+ employees

4.0

I am satisfied

Pros

Information is easily pulled in through the system with little work required on behalf of the one creating the chart. The greatest benefit of Cerner is the many details that are available to be found within the system.

Cons

There are a few moments when it just shuts down which costs us a lot of time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

L
Leslie

Little Colorado Medical Center, 101-500 employees

4.0

It is multi faceted

Pros

It can be used for both hospital and ambulatory services which is very helpful.

Cons

It can be expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

EK
Ernest K

Physical therapist assistant, 500+ employees

4.0

Great for documentation

Pros

Cerner is very easy to navigate and documentation is very easy. Log in credential is also easy to change.

Cons

Connectivity issues occur very frequently.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

JRJ
jose Roderick J

Not Specified, 500+ employees

3.0

Review

Pros

You have all the patient data compiled all together.

Cons

Too many clicks to get to the information you need. It gets really annoying.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Good EHR software for hospital documentation

Pros

Our hospital transitioned to Cerner, initially met with some confusion but eventually embraced its simplicity and useful features, like integration with glucometers.

Cons

While personally manageable, older colleagues struggled with the learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brenda

Sea Spine Orthopedic Institute, 51-100 employees

3.0

Could be better.

Pros

It has a patient monitor which lets you do inline sorting and also prioritize column placement.

Cons

They do not have any features which allow for custom reporting! Their canned reports are not adequate either.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

L
Leslie

Little Colorado Medical Center, 101-500 employees

4.0

Pretty solid software.

Pros

It remains the same across the board so it is easy for us to use both for ambulatory needs and hospital emergency ward as well.

Cons

It is very expensive and at times the billing feature does not work well!

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

M
Mar

Hospital & Health Care, 500+ employees

Less than 6 months

4.0

A bit complicated

Pros

Documenting, ordering labs, managing calendars, and communicating with staff are all straightforward within Cerner's EMR.

Cons

Billing and navigation complexities make Cerner more challenging than other systems.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

KR
Kenyetta R.

Medical Practice, 500+ employees

4.0

offers quick patient access and to filters

Pros

I can access records quickly and apply filters to focus on specific patients.

Cons

Honestly there's a steep learning curve as I am still learning new tricks every day.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JRJ
jose Roderick J.

Medical Practice, 500+ employees

4.0

provide instant data for unified care

Pros

It is easy access patient data instantly which really helps with treatment decisions, particularly when all providers operate on the same unified system.

Cons

there's way too much clicking required to reach the information I need and at times it's not organized in a way that clearly shows the patient and disease progression.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

LB
Lorelie B.

Operating Room Nurse, 101-500 employees

5.0

user friendly with helpful saved defaults

Pros

I really like Cerner because it's user-friendly. I can enter information and set defaults that get saved which makes my job much easier especially when I have standard settings in my daily routine.

Cons

Occasionally it's difficult to log in but I suspect it's my internet connection. Apart from that issue so far I haven't encountered any other problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicolas

Puerto Rican Family Institute, 101-500 employees

2.0

very bad

Pros

billing reports I guess.

Cons

poor features.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

A
Anonymous

Medical Practice, 500+ employees

5.0

Perfect for new users

Pros

As someone getting started with this kind of system, I find it extremely easy to navigate and very user-friendly. I mean it is perfect for first-time users and I think every organization could benefit from using it.

Cons

Honestly I loved every aspect of it as there isn't anything I'd want to change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Medical Practice, 101-500 employees

4.0

Packed with comprehensive core EMR features

Pros

I have found that it includes all the core features you'd expect from an effective EMR system.

Cons

Compared to ePIC, I don't find it as easy to train staff on and it also lacks the ready-made templates that would make documentation significantly easier and faster.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

L
Leslie

Hospital & Health Care, 101-500 employees

More than a year

5.0

Solid EHR, that is multi functional for clinic and hospital

Pros

Uniformity across all areas makes Cerner easy to use for ambulatory, hospital, and emergency settings, facilitating information sharing among facilities.

Cons

Costliness and billing issues have marred our experience with Cerner.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8