Víctor Aguilar
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“all-in-one for chiropractic clinics”
Pros
It's a really massive system with a lot of features that cover essentially every part you'd need to run a successful chiropractic clinic, no matter the clinic's size.
Cons
They heavily push the OpenEdge terminal. I get that it's part of their setup but the constant upselling around it gets pretty exhausting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
William Gagliardi
Health, Wellness and Fitness, 1-10 employees
More than a year
“simple billing”
Pros
This tool is flexible, fully featured, stays current and feels genuinely adaptive. I even caught myself enjoying using it which I can't say I've ever felt about an EMR before.
Cons
I couldn't migrate all of my previous EMR data over to Chirofusion though that seems to be a universal issue rather than anything they did wrong.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Robyn NeJaime
Health, Wellness and Fitness, 1-10 employees
More than a year
“patients love text reminders”
Pros
Patients genuinely enjoy the text reminder feature and it's super convenient to send email receipts with a single click right from the payment screen.
Cons
honestly there isn't much negative to say. The only part that gets in the way a little is that the view wants to refresh back to the top of the screen when approving charges which can be mildly annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy Gomez
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“reliable chiropractic software”
Pros
Absolutely the best software for chiropractors it's incredibly fast and dependable. I'd give it a full 10/10 and I'm definitely recommending it to others.
Cons
Nothing to complain about. Everything feels solid and after trying it out thoroughly, I couldn't find anything to dislike at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William G.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Simple and complete EMR”
Pros
Flexible, full-featured, consistently updated and genuinely simple to work with. It's one of the few EMRs I actually enjoy using which is something I never thought I'd say.
Cons
The only downside was not being able to bring over all of my data from my previous EMR here although that doesn't seem to be their fault. From what I can tell it's a common issue across the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robyn N.
Health, Wellness and Fitness, 1-10 employees
More than a year
“patients love the reminders”
Pros
Patients really appreciate the text reminder feature and being able to send email receipts with one click right from the payment screen is a big plus.
Cons
Nothing much to complain about. The only minor annoyance is that the system jumps back to the top of the screen while approving charges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
V�ctor A.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Powerful all-in-one clinic platform”
Pros
There's a lot built into this system and it covers just about every part a chiropractic clinic needs to run successfully, no matter how big or small the practice is.
Cons
The constant push toward using the OpenEdge terminal gets old. I understand they have a partnership in place but the upselling around it feels a bit excessive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy G.
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Fast, reliable chiropractic software”
Pros
Hands down the best software I've used for chiropractic work. It's incredibly fast, very reliable and I'd recommend it 10/10 without hesitation. I'll definitely be suggesting it to others.
Cons
I have nothing negative to say. I've tried everything I could and still didn't come across anything to dislike. Everything has been excellent :)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
YADI G
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“easy to use”
Pros
The design feels fresh with a nice green vibe. The font looks good too and the interface is simple to use.
Cons
I wish it could automatically track every appointment for each patient and make the dashboard clearer so you could instantly see how many times a client has visited (like showing "5 times" or "6 times") instead of having to dig through notes and manually check the system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jamie Hawkins
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“simple setup”
Pros
I'm only about two weeks in as a new user but the simplicity of the program really stood out for me. The monthly pricing options also fit what I needed and I was able to get it up and running right away. The training didn't just cover the basics it also pointed out a few hidden ways to make my workflow even simpler.
Cons
Nothing major has shown up yet. The only real bump is that some add ons like electronic intake, online appointment scheduling and text reminders may need extra setup. Still, considering the cost, it feels pretty reasonable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamie H.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“simple setup and flexible pricing”
Pros
Only about two weeks into using it and the software has been very simple to work with. The simple layout and monthly pricing options made it easy to get started right away and the training helped me discover extra tips and features that made the workflow even more organized.
Cons
No major problems. If I had to mention one downside, it would be that features like electronic intake, online appointment scheduling and text reminders have to be added on separately though considering the price, it still feels reasonable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
YADI G.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“fresh design and clear font”
Pros
The interface feels fresh with its green look and the font is clear and comfortable to work with.
Cons
What I really want added is better tracking of every appointment a patient has had. The dashboard could also be more simple so instead of having to leave notes in the system, it would simply show how many times a client has come in, like 5 or 6 visits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly Fraczak
Medical Practice, 1-10 employees
More than a year
“autofill notes saves time”
Pros
ChiroFusion automatically fills in the notes after the first follow up so I'm only tweaking what needs to be changed instead of retyping everything from scratch. Billing is equally simple since all the relevant information is already entered for you. Also, their customer support has been excellent.
Cons
honestly there aren't many downsides. One limitation I've noticed is that I can't open more than one ChiroFusion window at a time. When I'm doing billing while also working the front desk, it's tough to switch between tabs but the workaround is creating a separate login just for billing and signing into that on another tab. I don't think this would impact most offices much.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Kelly F.
Medical Practice, 1-10 employees
More than a year
“autofill and billing convenience”
Pros
One thing that really helps is how it autofills notes after the first follow-up so I only have to update what changed instead of typing everything over again. Billing is very simple too since all the relevant information is already entered for you. On top of that, their customer service has been excellent.
Cons
There is not much to complain about. The only issue I have noticed is that I cannot open more than one ChiroFusion window at the same time. When I am handling billing while also working the front desk, I cannot just switch between tabs. I was able to work around it by creating a separate login just for billing and opening that in another tab so it is manageable. I also do not think this would be a problem for most offices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan Czelatdko
Hospital & Health Care, 1-10 employees
Less than 6 months
“all-in-one office procedures”
Pros
I really appreciate being able to handle so many office procedures from a single platform. It keeps everything in one place instead of bouncing between different tools which makes day to day work feel a lot more organized.
Cons
As with any software, there's definitely a learning curve at the start and it takes some time to get fully comfortable with everything.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
10
Susan Kees
Alternative Medicine, 1-10 employees
More than a year
“Works really well”
Pros
It's helped our practice speed up insurance billing and make it more efficient to create detailed notes.
Cons
Accounts only allow one email address which gets inconvenient when you're handling lots of pediatric patients. The need to set up multiple emails can be annoying for people.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Ross Kees, DC, CCSP, CSCS
Health, Wellness and Fitness, 1-10 employees
More than a year
“Quick notes with easy edits”
Pros
Note taking feels simple and I can also tweak what I've written later when I come back for another visit.
Cons
The one thing missing is the ability to customize the reminder text.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ross K.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Flexible notes for follow-ups”
Pros
Keeping notes is very simple and being able to update them easily for follow-up visits is especially helpful.
Cons
I still can't customize the reminder text.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan K.
Alternative Medicine, 1-10 employees
More than a year
“billing and notes efficiency”
Pros
Billing insurance and putting together detailed notes has become much more efficient for our practice with ChiroFusion.
Cons
Each account can only use a single email address which gets complicated when you're treating a lot of patients' kids. People really do not like having to create so many separate emails.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dan C.
Hospital & Health Care, 1-10 employees
Less than 6 months
“all-in-one office workflow”
Pros
Having so many office procedures available in a single platform is a huge plus and makes day-to-day work much more convenient.
Cons
Like with any software there's a learning curve and it takes some time to get comfortable with everything.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10