Total 335 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

20%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VA

Víctor Aguilar

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
May 2025

all-in-one for chiropractic clinics

Pros

It's a really massive system with a lot of features that cover essentially every part you'd need to run a successful chiropractic clinic, no matter the clinic's size.

Cons

They heavily push the OpenEdge terminal. I get that it's part of their setup but the constant upselling around it gets pretty exhausting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WG

William Gagliardi

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2025

simple billing

Pros

This tool is flexible, fully featured, stays current and feels genuinely adaptive. I even caught myself enjoying using it which I can't say I've ever felt about an EMR before.

Cons

I couldn't migrate all of my previous EMR data over to Chirofusion though that seems to be a universal issue rather than anything they did wrong.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RN

Robyn NeJaime

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2025

patients love text reminders

Pros

Patients genuinely enjoy the text reminder feature and it's super convenient to send email receipts with a single click right from the payment screen.

Cons

honestly there isn't much negative to say. The only part that gets in the way a little is that the view wants to refresh back to the top of the screen when approving charges which can be mildly annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NG

Nancy Gomez

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
May 2025

reliable chiropractic software

Pros

Absolutely the best software for chiropractors it's incredibly fast and dependable. I'd give it a full 10/10 and I'm definitely recommending it to others.

Cons

Nothing to complain about. Everything feels solid and after trying it out thoroughly, I couldn't find anything to dislike at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WG

William G.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2025

Simple and complete EMR

Pros

Flexible, full-featured, consistently updated and genuinely simple to work with. It's one of the few EMRs I actually enjoy using which is something I never thought I'd say.

Cons

The only downside was not being able to bring over all of my data from my previous EMR here although that doesn't seem to be their fault. From what I can tell it's a common issue across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Robyn N.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2025

patients love the reminders

Pros

Patients really appreciate the text reminder feature and being able to send email receipts with one click right from the payment screen is a big plus.

Cons

Nothing much to complain about. The only minor annoyance is that the system jumps back to the top of the screen while approving charges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VA

V�ctor A.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
May 2025

Powerful all-in-one clinic platform

Pros

There's a lot built into this system and it covers just about every part a chiropractic clinic needs to run successfully, no matter how big or small the practice is.

Cons

The constant push toward using the OpenEdge terminal gets old. I understand they have a partnership in place but the upselling around it feels a bit excessive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NG

Nancy G.

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
May 2025

Fast, reliable chiropractic software

Pros

Hands down the best software I've used for chiropractic work. It's incredibly fast, very reliable and I'd recommend it 10/10 without hesitation. I'll definitely be suggesting it to others.

Cons

I have nothing negative to say. I've tried everything I could and still didn't come across anything to dislike. Everything has been excellent :)

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YG

YADI G

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2025

easy to use

Pros

The design feels fresh with a nice green vibe. The font looks good too and the interface is simple to use.

Cons

I wish it could automatically track every appointment for each patient and make the dashboard clearer so you could instantly see how many times a client has visited (like showing "5 times" or "6 times") instead of having to dig through notes and manually check the system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JH

Jamie Hawkins

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2025

simple setup

Pros

I'm only about two weeks in as a new user but the simplicity of the program really stood out for me. The monthly pricing options also fit what I needed and I was able to get it up and running right away. The training didn't just cover the basics it also pointed out a few hidden ways to make my workflow even simpler.

Cons

Nothing major has shown up yet. The only real bump is that some add ons like electronic intake, online appointment scheduling and text reminders may need extra setup. Still, considering the cost, it feels pretty reasonable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

Jamie H.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2025

simple setup and flexible pricing

Pros

Only about two weeks into using it and the software has been very simple to work with. The simple layout and monthly pricing options made it easy to get started right away and the training helped me discover extra tips and features that made the workflow even more organized.

Cons

No major problems. If I had to mention one downside, it would be that features like electronic intake, online appointment scheduling and text reminders have to be added on separately though considering the price, it still feels reasonable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YG

YADI G.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2025

fresh design and clear font

Pros

The interface feels fresh with its green look and the font is clear and comfortable to work with.

Cons

What I really want added is better tracking of every appointment a patient has had. The dashboard could also be more simple so instead of having to leave notes in the system, it would simply show how many times a client has come in, like 5 or 6 visits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KF

Kelly Fraczak

Medical Practice, 1-10 employees

More than a year

5.0
February 2025

autofill notes saves time

Pros

ChiroFusion automatically fills in the notes after the first follow up so I'm only tweaking what needs to be changed instead of retyping everything from scratch. Billing is equally simple since all the relevant information is already entered for you. Also, their customer support has been excellent.

Cons

honestly there aren't many downsides. One limitation I've noticed is that I can't open more than one ChiroFusion window at a time. When I'm doing billing while also working the front desk, it's tough to switch between tabs but the workaround is creating a separate login just for billing and signing into that on another tab. I don't think this would impact most offices much.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

KF

Kelly F.

Medical Practice, 1-10 employees

More than a year

5.0
February 2025

autofill and billing convenience

Pros

One thing that really helps is how it autofills notes after the first follow-up so I only have to update what changed instead of typing everything over again. Billing is very simple too since all the relevant information is already entered for you. On top of that, their customer service has been excellent.

Cons

There is not much to complain about. The only issue I have noticed is that I cannot open more than one ChiroFusion window at the same time. When I am handling billing while also working the front desk, I cannot just switch between tabs. I was able to work around it by creating a separate login just for billing and opening that in another tab so it is manageable. I also do not think this would be a problem for most offices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC

Dan Czelatdko

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
January 2025

all-in-one office procedures

Pros

I really appreciate being able to handle so many office procedures from a single platform. It keeps everything in one place instead of bouncing between different tools which makes day to day work feel a lot more organized.

Cons

As with any software, there's definitely a learning curve at the start and it takes some time to get fully comfortable with everything.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

SK

Susan Kees

Alternative Medicine, 1-10 employees

More than a year

5.0
January 2025

Works really well

Pros

It's helped our practice speed up insurance billing and make it more efficient to create detailed notes.

Cons

Accounts only allow one email address which gets inconvenient when you're handling lots of pediatric patients. The need to set up multiple emails can be annoying for people.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

RKDCC

Ross Kees, DC, CCSP, CSCS

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
January 2025

Quick notes with easy edits

Pros

Note taking feels simple and I can also tweak what I've written later when I come back for another visit.

Cons

The one thing missing is the ability to customize the reminder text.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RK

Ross K.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
January 2025

Flexible notes for follow-ups

Pros

Keeping notes is very simple and being able to update them easily for follow-up visits is especially helpful.

Cons

I still can't customize the reminder text.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Susan K.

Alternative Medicine, 1-10 employees

More than a year

5.0
January 2025

billing and notes efficiency

Pros

Billing insurance and putting together detailed notes has become much more efficient for our practice with ChiroFusion.

Cons

Each account can only use a single email address which gets complicated when you're treating a lot of patients' kids. People really do not like having to create so many separate emails.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DC

Dan C.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
January 2025

all-in-one office workflow

Pros

Having so many office procedures available in a single platform is a huge plus and makes day-to-day work much more convenient.

Cons

Like with any software there's a learning curve and it takes some time to get comfortable with everything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10