Cathy Adams
Medical Practice, 1-10 employees
Less than 6 months
“Patient management flow is solid”
Pros
The Patient Management part is currently the biggest win for me. It lets you move in and out of different processes without having to relist the patient each time. I also really appreciate the Patient Records section it's very user friendly and simple to work with.
Cons
On the claims rejection side, I'm missing clearer guidance. It doesn't seem to provide what I need there and that's a problem since this portion can seriously make or break a practice's finances.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Amy Cox
Insurance, 1-10 employees
More than a year
“Affordable setup”
Pros
Pricing is very reasonable so there's no need to lock into a massive contract. It also supports server installation at your clinic which helps keep financial strain off your practice rather than turning it into a budget burden.
Cons
A few small workflow quirks show up like the onset date box 14 having two spots within a patient account which can make it easy to enter two different dates (or accidentally create an HCFA box 14 date error).
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Preston Simpson
Health, Wellness and Fitness, 1-10 employees
More than a year
“adaptive all-in-one EHR”
Pros
The interface is really easy to work with. Compared to other EHR systems I've used, this one feels noticeably better. I also appreciate having everything in one place instead of bouncing between different tools.
Cons
There isn't AI integration yet. That said, it sounds like this could be added soon so I'm optimistic it'll improve over time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Kay Williams
Health, Wellness and Fitness, 1-10 employees
Free Trial
“solid starter value”
Pros
Really good value for the price. It's a nice pick if you're new to building your practice and it was simple to get everything set up. The support has been genuinely helpful too which made the whole transition feel a lot smoother. I'd happily recommend it to others getting started.
Cons
It would be even better if the system had built in macro saving. Beyond that, I don't have many complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Preston S.
Health, Wellness and Fitness, 1-10 employees
More than a year
“all-in-one EHR standout”
Pros
Using ChiroFusion has been a breath of fresh air. It's incredibly user-friendly and far better than any other EHR system I've worked with. Having everything together in one place is a huge plus as well.
Cons
The only thing missing is AI integration. That said it seems like something that could be added in the near future and I'm confident it will be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amy C.
Health, Wellness and Fitness, 1-10 employees
More than a year
“affordable and practical setup”
Pros
The pricing feels very reasonable so you're not locked into a massive contract or adding unnecessary financial pressure to your practice. Having the server installed at the clinic is also a big plus and makes the whole setup feel more manageable.
Cons
One small issue is with the onset date in HCFA box 14. There are two places in a patient account where that date can be entered which makes it possible to put in different dates by mistake and creates room for errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kay W.
Health, Wellness and Fitness, 1-10 employees
Used daily for free trial
“excellent value and support”
Pros
For the price it delivers a lot of value. It's a solid choice for anyone just starting out in practice and getting everything set up and integrated was simple. The support team has also been fantastic so I'd absolutely recommend it.
Cons
I'd still like to see a built-in way to save macros within the system. Aside from that I really don't have much negative to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John Sandifer
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Great support”
Pros
The software layout feels really user friendly and it sticks to the SOAP format consistently. I also appreciate that it's highly customizable so we can tailor it to how we document and work.
Cons
Editing a claim that's already been created takes a bit of extra effort and can feel labor intensive though it's still manageable. Once you get the steps down, it becomes a lot more workable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Neal d.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Well-organized our office workflow”
Pros
From the interface to daily office management, everything feels simple and well organized. Getting the system up and running was simple, training staff didn't take much effort and the overall setup is very user-friendly. Notes can be completed quickly, billing is simple to handle and the whole system just works without much hassle.
Cons
The team promised me the pricing would not increase but it did anyway. Also while the system is nearly perfect for PART documentation, it can be somewhat time-consuming when working with rehabilitative exercises and other rehab-focused treatment options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
John S.
Health, Wellness and Fitness, 1-10 employees
Less than a year
“user-friendly and highly customizable”
Pros
Right from the start the software layout felt very user friendly. It follows the SOAP format which makes everything more organized and it also offers a lot of customization options.
Cons
One part that took a bit of getting used to was editing a claim after it had already been created. The process is a little more involved than expected but it is manageable and we have it figured out now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neal deBuhr
Health, Wellness and Fitness, 1-10 employees
More than a year
“clean UI”
Pros
Interface is pretty simple and managing an office couldn't feel simpler. Everything is well organized and quick to put in place, plus it's simple to train the staff so they can get up to speed fast. Notes go in quickly, billing is painless and the overall workflow feels easy
Cons
Their support rep promised me prices wouldn't go up, then raised them anyway. Also, the system is mostly spot on for PART documentation but it can be a bit laggy or slow to work with when you're using rehabilitative exercises and other rehab focused treatment options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“simple navigation and quick onboarding”
Pros
Navigation feels simple and the onboarding is genuinely easy to follow. It walks you through exactly how to move around the system so you're not left guessing where to click.
Cons
Honestly nothing stands out as a problem right now everything seems covered. If there's room for improvement, I'd only say more customization options would be a nice bonus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isela Fernandez
Medical Practice, 51-100 employees
Less than 6 months
“Great accessibility and easy setup”
Pros
The software's accessibility and overall functionality really stood out. Creating an account felt simple and navigating the features is simple which makes everything smoother from the start.
Cons
Everything's been working well for me no complaints at all. I'm genuinely happy with it and looking forward to continuing to use the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Simple onboarding experience”
Pros
Getting around the system feels very simple and the onboarding makes the learning process simple because they guide you step by step through how to use and navigate everything.
Cons
There really isn't anything major that comes to mind since it already covers pretty much everything. If I had to suggest one thing, having a bit more room for customization would be nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isela F.
Medical Practice, 101-500 employees
Less than 6 months
“accessible functions”
Pros
I really appreciate how accessible and functional it is. Setting up an account is simple and using the software feels very simple from the start.
Cons
I'm satisfied with everything. I honestly don't have any complaints or negatives to mention and I'm excited to keep using the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chase Carpenter
Health, Wellness and Fitness, 1-10 employees
More than a year
“great pricing”
Pros
Chirofusion was a simple switch from our previous software provider. Pricing is easily the best option we found and the note taking is noticeably quicker while still coming out more complete than what we had before.
Cons
One limitation is that family email addresses can't be linked together and there isn't support for more than a single email per family. It's a minor issue overall but it would be nice to see improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
April Hoffman
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“user-friendly workflow with quick edits”
Pros
I really like how user friendly the system is, plus the fact that you can access key details from different parts of the software. For example, when you're posting, you can view and edit a patient's insurance and case information right there, without having to jump into the patient's account and then return to the posting screen.
Cons
No downsides have come up for me so far the system has been solid. I've used other chiropractic software and I just wish some of them offered the same kind of features that ChiroFusion includes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Chase C.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Fast notes and best value”
Pros
Switching from our previous software has been a very simple transition. The pricing is easily the most affordable we found and documentation gets finished faster while also being more thorough than it was with the other systems we used before.
Cons
One small limitation is that family emails can't be linked and there isn't an option to keep more than one email address for a family.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
LaKia B.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Chiropractic holy grail!!”
Pros
This really feels like a chiropractor's holy grail. The SOAP notes are thorough and detailed and I love how it tracks stats in a way that lets you view and analyze them however you prefer.
Cons
The only issue I've run into is with the HCFA1500 form not printing correctly anymore because of my printer. When I first started using this tool, the text lined up properly in the right boxes without any trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April H.
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“User-friendly features I love”
Pros
Right away the biggest plus for me has been how user-friendly the system is. I really appreciate that I can access and update important details from different parts of the software. For example while posting, I'm able to view or edit a patient's insurance and case information without having to open the patient's full account and then jump back to posting. That kind of convenience saves time and makes the workflow much better.
Cons
I haven't run into any downsides. The system has been excellent so far. I've used other chiropractic software before and I really wish they included some of the same features it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10