ChiroSpring Reviews

“The Easiest SOAP Note Software

Pros

I've relied on Chirospring for years, and it's evolved remarkably since I first started. Updating used to be a hassle, but with the cloud version, it's seamless. Opting for the cloud version makes it easy to navigate.

Cons

The software frequently logs out inactive users, which can be inconvenient, especially during patient consultations. While there isn't an option to remain logged in for security reasons, this is my primary complaint.

“Great software

Pros

It is intuitive and suitable for both chiropractors and acupuncturists alike.

Cons

Occasionally, there are glitches, but the team is quick to address them, such as reminders not updating properly.

“Best Chiropractic EHR EVER!

Pros

What stands out with ChiroSpring is their consistent upgrades. They refuse to stagnate; instead, they continually enhance their already impressive platform. That commitment to improvement is inspiring and worth every penny.

Cons

Honestly, the only thing I feel is missing right now is a straightforward method for patient self-check-in. However, I'm hopeful that this feature will be available soon. I look forward to the scheduling, check-in, cancellation, and rescheduling processes being similar to those of Sked, another chiropractic company.

“Great software, better people

Pros

The interface is user-friendly and intuitive. It's highly customizable, especially beneficial for practices with diverse specialties. The reliability of the add-ons surpasses other software I've used.

Cons

While the cloud option is dependable, I wish tablet support was more robust, preferably in the form of an app rather than a web page.

“Fantastic Software!

Pros

It's incredibly easy to use with features I didn't even know I needed. Customer support is responsive and efficient, swiftly resolving any issues I've encountered in the past two years.

Cons

I genuinely can't think of any issues. The problem I had with submitting EDI claims was swiftly resolved, and since then, they've made other improvements that have significantly eased my billing process.

“They go above and beyond

Pros

This company genuinely listens to its clients, continuously adapting to meet our needs.

Cons

Sometimes, with fifty users on it, I notice a slight slowdown.

“Feedback

Pros

Customer Support is prompt and responsive to inquiries and issues.

Cons

Occasionally, I experience being kicked out or freezing, but it's usually resolved swiftly.

“ChiroSpring Is Amazing EHR and Billing Software

Pros

Exporting claims and managing appointments is a breeze. The Front Desk page's layout simplifies tracking patient activities. SOAP notes are simple, and the pain rating scale visualization is a plus. Running my practice smoothly wouldn't have been possible without ChiroSpring.

Cons

I can't think of any cons personally. Occasionally, I stumble a bit learning the software, but the support team, whether by phone or email, has been quite helpful.

“Made the switch from Chiro Touch

Pros

The process of setting up and utilizing this software is remarkably uncomplicated, presenting a straightforward approach that streamlines operations. Additionally, its pricing stands out in the market, offering a more competitive edge compared to ChiroTouch, the platform I transitioned away from.

Cons

Over the past year, I have not encountered any setbacks.

“User friendly software with great customer service!

Pros

Providers and staff find it easy to use. Implementing it into the office was seamless, and the ability to customize documentation with macros is appreciated.

Cons

There are minor issues here and there, like the absence of spellcheck, which might be added in the future.

“Finally after 30 years of Practice

Pros

The exceptional customer support promptly addresses any concerns.

Cons

I wish I could view more of the note and make edits directly within it.

“Highly recommended

Pros

In my 11 years of billing and coding, this is the most user-friendly chiropractic EMR I've encountered. Learning it took only a day, mastering it within a month. The customer service is unparalleled.

Cons

I believe the billing tool could use some enhancements. While it's functional, it lacks some features found in other systems. However, I had a productive discussion with a company representative about potential updates, and I'm glad to hear they'll be implementing some of my suggestions.

“Fantastic Customer Service and Great Software

Pros

Its cloud-based nature ensures uninterrupted operation. It simplifies insurance billing and helps track payments effectively. The ability to add personal notes to statements is a plus.

Cons

Adjusting to using only one screen and switching between the front desk view and the calendar took me a while. I miss having the calendar constantly visible and the internal messaging system for quick questions. However, the team is aware of these concerns, especially regarding the messaging system, which we heavily relied on for keeping track of important information.

“Best Chiropractic Software in 17 Years

Pros

It's easy to learn and offers extensive customization. The interface is modern and highly customizable. It's affordable and offers great speed. Features like appointment reminders and SOAP notes make practice management a breeze.

Cons

The task assignment feature works well, but it could benefit from optional notifications for both the assigner and assignee for new or overdue tasks. Also, the X-ray module is good, but having a reference for normal would be helpful for patients' understanding. Appointment reminders are excellent, but I'd appreciate the ability to text or email individual or groups of patients directly from the software without exporting to another program.

“Robust Software that Exceeds My Expectations! Love it!

Pros

ChiroSpring simplifies scheduling, billing, and reporting. The customer service is exceptional, always responding promptly to inquiries.

Cons

I genuinely can't find anything I dislike about the software. It fulfills all my needs, and the support team is incredibly helpful.

“Intuitive and Simple

Pros

The software's layout is intuitive, akin to using an iPhone or iPad app. Graphs visualize patient progress, making it accessible to non-medical users. Customizable SOAP notes and clean, organized reports streamline operations.

Cons

I have not had the opportunity to customize the software yet, but it already meets my needs and more.

“Excellent Product

Pros

Installation and learning are effortless. The software's paperless approach enhances efficiency. Any issues are promptly addressed, often due to user error rather than glitches.

Cons

The only issue I've noticed is a brief delay when transitioning between sections of our SOAP note-taking process, and logging out and back in is required for changes. However, despite this, I can complete my notes accurately in under a minute per patient, compared to 5-10 minutes with my previous software.

“Software designed for Chiro's by Chiro's

Pros

The SOAP notes are excellent, ensuring compliance with government regulations.

Cons

There's room for improvement in administrative reports and functions.

“Stop looking.. COMPLETE PACKAGE

Pros

Their user-friendliness is unparalleled. If you can navigate an iPhone, you can easily utilize all functions of this software. The layout is intuitive, and information is readily accessible.

Cons

I can't find any cons with this software.

“The BEST EHR EVER!!

Pros

In my decade of practice, this is the third EHR I've used, and it exceeds expectations. The comprehensive features, coupled with top-notch customer support, make it indispensable.

Cons

So far, I have not discovered anything I dislike about this EHR.