ChiroSpring Reviews

“Great for a small business that wants a larger package for an affordable price

Pros

With this software, I have plenty of options. It's web-based, so I can carry it wherever I go, offering both macros and typing capabilities. It covers everything I need for EHR and practice management, which makes me quite satisfied overall.

Cons

The ongoing development of the software brings additional conveniences like credit card processing and self-check-ins. However, it also means occasional updates or bugs that can slow things down. Nonetheless, the support provided by CS is excellent.

“Amazing Chiropractic Billing and Scheduling Solution Beyond Impressed!

Pros

After struggling for years with another software, we gave ChiroSpring a shot based on its great reviews. It turned out to be the right move! Scheduling and billing are effortless. The customer support is incredibly responsive, sometimes replying within minutes. The Rooms app has significantly improved patient flow in our clinic. Cloud access is fantastic, and I particularly enjoy customizing my SOAP macros. My staff is much happier with ChiroSpring compared to our previous software. In summary, ChiroSpring is simple to use, packed with features, and nearly trouble-free.

Cons

If there's a downside to this software, I have not encountered it yet. I have no complaints so far.

“Ideal For My Chiropractic Startup

Pros

Offering standard, premium, and advanced pricing options is crucial for attracting new practitioners, in my view. Unlike some other major chiro EHR companies, they provide a more affordable option. In my first month, with fewer than 10 clients, I couldn't justify paying over $250 per month for EHR.

Cons

Moving from page to page feels a bit clunky, but it's expected. In my experience, all chiropractic EHR software has a somewhat slower feel to them. Nevertheless, it's intuitive and easy to use.

“Feature Change Request

Pros

Just by submitting a feature change request, the process was smooth. I received an immediate response! Any questions I had were quickly resolved, and within a day, I was informed that our request would be implemented. It's very exciting!

Cons

The only thing I can think of is a feature request we made, regarding printing the schedule from the schedule app and the doctor being able to see the patient's next appointment from the plan portion of the SOAP notes, as that is the last screen she's in.

“Game Changer

Pros

We adore the simplicity and smooth flow of Chirospring.

Cons

We understand they're still ironing out the kinks, but we are eager to see patient check-in available soon.

“Best EHR switch ever!

Pros

What I love most about switching to this software is how quickly and effectively I can complete my notes. I no longer spend every evening struggling to keep up with charting, which is a huge relief.

Cons

Since it's relatively new to my state, we're undergoing some customizations and updates. Once they are complete, everything will be perfect. CSB has been exceptional in providing solutions to every issue we encounter. Their customer service is unmatched.

“ChiroSpring REview

Pros

Learning and implementing it was very easy; it suits practices of any size.

Cons

So far, there's nothing I dislike; perhaps something might come up as we continue using it.

“Great software for solo practice or group

Pros

Our office, a group practice with multiple locations, absolutely appreciates the flexibility, simplicity, customizations, and intuitive design of the software. It makes onboarding new employees easy and gives them confidence in navigating the software swiftly. It also allows us to focus more on patient care and less on documentation, giving our team more time to concentrate on our office's mission.

Cons

The only negatives we've faced were some missing features that were important to us. However, as we brought these to their attention, they were quickly addressed, and solutions were found. Sometimes, they even added new features, which impresses me as a business owner.

“A truly amazing all in one software!

Pros

The ease of use and exceptional customer support are outstanding!

Cons

I wish I had started using it sooner, it's truly a fantastic system!

“Just what we need for our practice

Pros

ChiroSpring is incredibly user-friendly. We rely on it all day, every day, and it definitely contributes to the smooth operation of our practice. The support team is always available and quick to address any issues or questions we have. We're continuously learning new tips and tricks to make the most of the software.

Cons

Like any program, there are occasional bugs or glitches with each update, which can be frustrating. However, the support team promptly addresses any issues we encounter, making the resolution process smooth.

“After using ChiroSpring for about 2 years now I LOVE IT MORE!

Pros

I wrote a review about ChiroSpring when I first started using it, and now, after two years, I'm even more pleased with it. The software has improved significantly since I began using it, with each update offering better functionality and usability. I always recommend ChiroSpring to my colleagues because it's such a fantastic company. Unlike other software companies I've tried, I've always received excellent customer service from ChiroSpring. They offer affordable pricing packages tailored to different needs, which is a huge advantage. Using the software is effortless and makes work much less stressful, especially since I run the office alone, without any employees.

Cons

To be honest, I can't find anything negative to say about ChiroSpring.

“The absolute BEST

Pros

The ease of use is particularly beneficial for those of us who aren't as tech-savvy as we'd like to think. However, the best part about ChiroSpring is their customer service. I can email them for tech support and receive a well-articulated, comprehensive solution within an hour. I've never had to call and wait on hold or wait 24 hours for an email reply.

Cons

Once, we anticipated weekly updates, but their frequency has significantly decreased.

“Love this software!

Pros

It is incredibly easy to use and can be accessed from anywhere with an internet connection. I love all the reports and the software's overall simplicity. The customer service is always fantastic and responds very quickly!

Cons

I must express that my experience with this software has been truly exceptional, surpassing all expectations, and I can confidently assert that I harbor no grievances or complaints whatsoever regarding its performance or functionality.

“Excellent Customer Service

Pros

There are numerous options for managing the business side. The billing is simple, there's a variety of reports available, and record-keeping is much easier than with our previous software.

Cons

Like any tech, we've encountered some glitches. However, ChiroSpring's customer service is remarkably helpful, they communicate well, and they promptly address user issues.

“Absolutely Love ChiroSpring!

Pros

I spent nearly a year researching software before choosing ChiroSpring for my office, and I can confidently say it was the right decision. I compared it to another, more well-known software, and I never doubted my choice, especially after covering for a friend who uses the other software. ChiroSpring is far more user-friendly, and I appreciate knowing exactly what I'm paying each month without any hidden fees. Being cloud-based allows me to access everything from anywhere with my laptop and an internet connection. Even my office manager, who previously used the other software, finds everything much easier with ChiroSpring!

Cons

There's absolutely nothing to complain about... their support is exceptional, they welcome feedback, and they're always seeking ways to enhance their service.

“So happy with this software

Pros

It makes completing our daily soap notes quick and easy at each visit. We love being able to finish our notes, check out patients, and provide itemized statements within minutes. Patient intake charting now takes a fraction of the time compared to our old software.

Cons

Occasionally, the patient self-check-in feature fails on our older iPad, and it'd be great to enable patients to complete intake at home without extra charges for email services.

“Great Chiropractic Software

Pros

I appreciate how easy it is to use, it's very intuitive.

Cons

One downside is the absence of a patient counter for daily totals. Although you can generate a report for this, other software displays it directly on the main page, which would be convenient.

“Best software out there

Pros

The ease of use, reminders, pop-ups, and overall automation eliminate mundane and tedious tasks, allowing us to spend more time with patients and build our practice.

Cons

Not much to say. Initially, there were frequent updates requiring re-downloads, but these have become less common.

“Great for an integrated practice as well!

Pros

I like how easy it is to create my own forms while utilizing the features of the current software. Navigating through pages and templates is straightforward, and I can easily correct any mistakes. It helps improve the flow of my office and facilitates communication.

Cons

I'd appreciate a spell-check feature , that's about it.

“Game Changer

Pros

Chirospring software has simplified note-taking for me, allowing me to produce thorough notes in a short time. I leave every night with my notes completed and a sense of peace. The support team takes suggestions for software improvements seriously. Once set up, it's easy for staff to learn and handle billing. Compared to Chirotouch and other EMR programs I've tried, this software is much more user-friendly.

Cons

None at all. They promptly address any concerns I raise. While lower pricing is always nice, it's still more affordable than similar options.