Ryan
Not Specified, N/A employees
“telehealth that fits life”
Pros
Using this tool for my Accutane treatment has been an excellent experience. The telehealth setup is convenient, easy and has worked perfectly with my schedule. Throughout the process, the providers have been professional, attentive and thorough, always answering my questions and keeping a close eye on my progress at every stage. Prescriptions have been managed efficiently and everything has felt convenient from the start. I'd absolutely recommend it to anyone wanting a dependable and convenient telehealth provider. Five stars!
Cons
There really haven't been any major issues although some patients may still prefer occasional in-person visits.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Ruby
Not Specified, N/A employees
“clear skin results”
Pros
It has made the whole process really simple and the micro-dosing isotretinoin has cleared up my skin without causing any side effects. Being able to get evaluated and treated online, then have the medication shipped directly to me, is far more convenient than trying to book appointments with a dermatology office. I'm really thankful this option is available and even more thankful to finally have clear skin.
Cons
Depending on the person, it can take a little while before the results start to show.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Fashion Nova
Not Specified, N/A employees
“top-notch skincare care”
Pros
Choosing this tool for my acne was honestly one of the best decisions I've made. I'm seeing clear, visible results and the service has been outstanding from start to finish. Definitely a 10/10 experience all around.
Cons
I haven't run into any major downsides at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Not Specified, N/A employees
“fantastic experience”
Pros
Really excellent experience using it. It is great for my team.
Cons
Nothing to mention here.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Cyann Armijo
Not Specified, N/A employees
“glowing skin support”
Pros
Taking the plunge with Accutane was absolutely worth it. My dermatologist stayed responsive the whole time, clearly explained what I could and couldn't use and was really helpful whenever I had concerns. The results have been amazing, my skin looks clear even and glowing and I'm so happy I decided to go through with it.
Cons
Treatment does take patience since getting the best results doesn't happen overnight.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
customer
Not Specified, N/A employees
“easy booking process”
Pros
Booking is simple and convenient to use.
Cons
Interaction is more limited than with a traditional in-person visit.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jessica Kohlmeyer
Not Specified, N/A employees
“fast remote care”
Pros
Getting treatment started for our 15-year-old son was surprisingly quick with this tool. Everything from the appointments to the check-ins was handled remotely which made the whole process very convenient. The prescription was mailed straight to our door and even the required bloodwork could be done from home. There is an at-home bloodwork kit available which made things even more convenient for us.
Cons
There can be extra charges if you choose the optional at-home testing kit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jessica
Not Specified, N/A employees
“quick acne results”
Pros
It has been fantastic, it's a quick, simple process that really helps clear up my skin.
Cons
Haven't run into any major problems with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
megan mcclure
Not Specified, N/A employees
“clear communication”
Pros
Using this has been the best experience. Everything has felt easy and everyone communicates well. I've been on Accutane for almost a year and it's been excellent. I'd choose them over anything else I've used.
Cons
The treatment is long-term so it takes consistency and regular follow-up appointments.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
customer
Not Specified, N/A employees
“reliable service”
Pros
Everything feels convenient and easy with this service and I really appreciate how much simpler it makes things overall.
Cons
There really aren't any major downsides, aside from the occasional delay when waiting for a response.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
customer
Not Specified, N/A employees
“super simple setup”
Pros
Everything about it has been super simple and easy to use.
Cons
I honestly have no complaints, the whole process has been easy from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Not Specified, N/A employees
“affordable medication delivery”
Pros
This tool really aligns the whole process of getting medication delivered to your door while keeping costs down and still staying on top of any side effects or other health concerns.
Cons
A few of the monitoring steps can still take some extra effort on the patient's side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
KB
Not Specified, N/A employees
“acne treatment success”
Pros
Getting acne treatment through this service has been incredibly convenient and really effective. It's an excellent option for anyone who has trouble finding a doctor who can properly help treat their acne. Definitely recommend it!
Cons
Telehealth might not be the best fit for people who would rather have in-person, face-to-face care.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
evelyn paige
Not Specified, N/A employees
“Highly recommended!!”
Pros
Watching my 13-year-old go through severe acne on his face and back was incredibly hard. He's such a wonderful kid and it was heartbreaking to see his confidence drop because of something he had no control over. During such important teenage years, his skin was affecting not just how he looked but how he felt about himself too. After looking into what felt like endless treatment options, I eventually found this platform and I'm very thankful I did. The whole process has been simple and convenient from the start. Every month, I get a text and email reminder when it's time for his evaluation. I sign in, answer a few short questions and just a few days later, his medication is delivered right to our door. The change in his skin has been amazing. Even more meaningful than that though, has been seeing his confidence come back as his acne improved. Watching him feel comfortable in his own skin again has meant so much to me as a parent. This platform has made treatment affordable, convenient and far less stressful than I expected. I'm truly grateful to this company for helping my son through such a difficult period in his life. Something that once felt overwhelming now feels completely manageable and that has made all the difference.
Cons
The only downside is that the monthly evaluations can start to feel a bit repetitive during longer treatment periods.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ethan Truong
Not Specified, N/A employees
“simple accutane support”
Pros
Using this tool for Accutane was amazing. The whole process felt easy and I was able to get my insurance to cover the medication. Whenever I had questions, a doctor or nurse was available throughout the entire process which made a huge difference. I really can't recommend it enough if you're planning to go through Accutane treatment.
Cons
Insurance approval can still differ depending on each patient's provider.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick Brown
Not Specified, N/A employees
“reassuring care”
Pros
Getting a prescription through this tool takes something that's usually pretty tough and makes it feel much more manageable. The website is very user-friendly and the progress tracking over time is genuinely helpful. The accutane microdose has been effective for me while causing very few side effects. Overall, it's been an excellent experience that makes a drug many people see as intimidating feel more accessible and safer.
Cons
There's a small learning curve at the beginning when figuring out the platform and the tracking tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ana Iacomini
Not Specified, N/A employees
“trustworthy platform”
Pros
The service has been really well handled and feels very reliable overall. There are a few issues with the website from time to time but nothing serious.
Cons
Website occasionally has minor issues though they do not really have much impact on the overall experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Connie
Not Specified, N/A employees
“Fast booking support”
Pros
Customer service has been excellent. Questions about medications and refills get answered quickly and booking appointments is very easy.
Cons
Response times are usually very good but in urgent situations, direct medical care may still be necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kristin Bull
Not Specified, N/A employees
“great care companion”
Pros
Using it while on Accutane has been really helpful and it's very simple to use.
Cons
I haven't run into any major issues or complaints with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
yox michael tejada
Not Specified, N/A employees
“support that helps!”
Pros
At first it's the practical stuff you notice, they provide the medication, answer quickly, give great advice about side effects and any worries and even have a community that makes the whole process feel a lot less lonely. But honestly, my real opinion is that they saved my face and I'm not even being dramatic. I had acne all over my face and body and nothing worked until I finally tried Accutane. Of course they didn't invent the treatment but they made the whole experience feel approachable when everything you read online makes it sound terrifying, like your skin is going to completely dry out or worse. They basically took away all the fear I had built up in my head. I really can't thank it enough for supporting me and helping me through something I had started to believe was impossible to fix.
Cons
The treatment still takes real commitment and patience since it can be a while before you see the full results.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9