Maxwell Crossan
Not Specified, N/A employees
“Reliable medication delivery”
Pros
Everything was communicated clearly, the product showed up on time and it worked exactly the way I expected. I'd definitely recommend it.
Cons
Haven't run into any major issues or noticeable drawbacks at this point.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
J T
Not Specified, N/A employees
“appointment-free booking”
Pros
Booking is really simple and there's no need to set up appointments.
Cons
Some people might still miss the reassurance that comes with traditional face-to-face appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zach VanTassel
Not Specified, N/A employees
“great skincare support”
Pros
My skincare journey has been a fantastic experience with this and the support they provided has helped me tremendously throughout the process.
Cons
At this point, I really don't have any major complaints to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelsie Padilla
Not Specified, N/A employees
“loved it!”
Pros
This round of Accutane was much more manageable than my first and because the dosage was handled correctly, it should thankfully be my last. Being able to do the monthly check-ins and pregnancy tests from home saved me a ton of time and energy since I didn't have to go into the office every month. The only slight downside was that the visits were done entirely through written communication instead of telemedicine video so asking questions or explaining things would have felt a bit more natural verbally. It would also help if the monthly scheduling matched up better with when the prescription could actually be filled. A lot of times I was told to book my follow-up but it ended up being too early for insurance to cover the medication which then created issues with the pickup window too. Aside from those minor inconveniences, it was a really positive experience and I'm happy to say my skin is now completely clear and healed.
Cons
Written communication can feel a little less convenient than a video visit and the scheduling would be better if it lined up more closely with prescription timing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jackie
Not Specified, N/A employees
“Acne finally cleared”
Pros
After trying everything from creams to spironolactone, Accutane was the one that truly made a difference. My acne is completely gone. I completed the full 8-month dose and now I've been acne-free for 6 months. It's been amazing.
Cons
The treatment does take a major time commitment before you see the full results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Thao Huynh
Not Specified, N/A employees
“supportive treatment experience”
Pros
Getting Accutane through this tool worked out really well for me especially because they allowed me to continue treatment without birth control since I am abstinent. A local dermatologist had refused to prescribe it because I did not want long-acting contraception. I also ended up paying less for lab work out of pocket than I would have through insurance which was a nice surprise. Their dermatologist was responsive and also prescribed tretinoin for after Accutane since I had already been using it before. They answered quickly whenever I had questions. Accutane has honestly transformed my acne journey and has cleared it up so far and I am very happy with the results. I was able to reach a total cumulative dose of 150 mg/kg. The only downside during treatment was dealing with a lot of side effects, including severely dry lips with constant peeling, dry eyes, nasal dryness and peeling inside my nose, dry scalp, joint pain in my knees and back, increased sun sensitivity, an eczema flare, keratosis pilaris on both arms, heel pain that may have been a bone bruise or plantar fasciitis and hypertriglyceridemia. Now that I have finished treatment, most of those side effects have gone away.
Cons
I dealt with quite a few side effects from the medication during treatment but thankfully most of them improved after I finished.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
EJ
Not Specified, N/A employees
“helpful tips”
Pros
Having this while my daughter was in college made the whole process much easier to manage. We ended up having a really positive experience and it also taught us a lot of helpful tips for avoiding that dreaded purge phase.
Cons
There weren't any major downsides for us although the treatment still needs regular follow-up appointments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayson Blondek
Not Specified, N/A employees
“affordable acne solution”
Pros
Using it felt really easy, the price was affordable and it cleared up my acne completely!
Cons
The outcome can be different for each person and staying consistent is important to see results.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mario Mejia
Not Specified, N/A employees
“Love this service”
Pros
Absolutely amazing, I love it!
Cons
I don't have any complaints to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Donaciano
Not Specified, N/A employees
“confidence transformation”
Pros
After dealing with skin issues for 40 years, this team has made a huge difference in my life. It affected my confidence for so long and held me back from so many incredible opportunities. My advice is not to wait like I did, work with them now. At this point, I feel like I can take on anything and truly enjoy life again.
Cons
Results from the treatment can take time so patience is needed before you start seeing noticeable improvements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
sally reason
Not Specified, N/A employees
“Frustrating experience!”
Pros
Nothing to mention here.
Cons
My health claim was denied for services submitted by a provider and there was no explanation at all. The service was horrible.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Manny V.
Not Specified, N/A employees
“life-changing treatment”
Pros
It has been a total game changer. I recently finished my 6-month course and the results have honestly been life-changing. The monthly check-ins were simple to complete, shipping consistently arrived on time and the medical team was always available whenever I had questions about side effects. If you're considering starting Accutane, this feels like the best possible way to go through the process.
Cons
The monthly check-ins can start to feel a bit repetitive during a longer treatment cycle.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Zach
Not Specified, N/A employees
“excellent support team”
Pros
After striking out with several dermatologists, it was the one that finally helped me. The whole process felt convenient but still very thorough which gave me confidence that isotretinoin wouldn't be prescribed without the proper medical checks first. Their back-end support was excellent as well and I'd absolutely recommend this tool to anyone dealing with stubborn, persistent acne.
Cons
Some people might still prefer having the option of occasional in-person visits in addition to telehealth care.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Noel Mier
Not Specified, N/A employees
“Great overall care”
Pros
Absolutely fantastic job! I really like this tool.
Cons
I don't have any complaints to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Phoenix Oster
Not Specified, N/A employees
“thoughtful fast service”
Pros
Getting care through this has been quick, simple and convenient without sacrificing quality. The support team is kind, understanding and very accommodating when it comes to different needs.
Cons
There's less face-to-face interaction than you'd get with a traditional clinic.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
1
Cody Hebert
Not Specified, N/A employees
“online care success”
Pros
Skipping the waiting room altogether was a huge plus with My Online Doctor and whenever I had questions about my prescription, I could just send a message through the app and get help. I'd absolutely recommend it to anyone who wants something convenient and effective.
Cons
Because everything is handled online, it may not be the best fit for people who prefer seeing a doctor in person.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Laney
Not Specified, N/A employees
“clear and caring”
Pros
This tool has been an excellent choice and I'd highly recommend them. Every experience I've had with the team has been positive. They stay very communicative, keep me updated about my next appointment and let me know when I should expect to receive my medication. I'm really glad I came across them. Thank you for making the whole process so simple to manage.
Cons
So far, everything works well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
M Batye
Not Specified, N/A employees
“quick helpful replies”
Pros
Absolutely love them, they've helped clear up my skin and the responses are always quick.
Cons
I haven't run into any significant drawbacks to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Not Specified, N/A employees
“Convenient service experience”
Pros
From start to finish, the staff was prompt and helpful and they made every step feel simple and stress-free. I'd definitely recommend it.
Cons
Couldn't find any major downsides.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Eddi
Not Specified, N/A employees
“meds arrived quickly”
Pros
It got my medication to me which is exactly what I needed. It's still a bit too early to tell how well the treatment will work but the service has done its part so far.
Cons
Since I'm still at the beginning of treatment, it's too soon to really judge how effective it will be.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10