jessie montoya
Not Specified, N/A employees
“good experience”
Pros
Getting Accutane through this platform gave me the clear skin I honestly never thought I'd have. Acne is finally one less thing on my mind and I'm so grateful for everything this company has done for me. They've been affordable, compassionate, understanding and supportive the whole way while helping me work toward healthier skin. This experience gave me hope and healing and I truly hope other people see results like mine and realize that clear skin is possible.
Cons
The only downside is that the treatment still takes time so you do need some patience before the full results show up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anita Makselon
Not Specified, N/A employees
“great tool”
Pros
After 8 months of treatment, my son's acne is about 95% cleared up and he's really happy with the results.
Cons
It hasn't disappeared completely yet but the improvement has been very encouraging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Christina
Not Specified, N/A employees
“renewed confidence”
Pros
After years of dealing with frustrating adult acne that didn't respond to anything my dermatologist suggested, I was so relieved to come across this tool. I was at the point of considering laser therapy as a last resort and wanted to try something different especially since I had always heard Accutane could be very effective. The entire online process made a huge difference for me, being able to submit my information, get approved for treatment and receive a prescription without disrupting my schedule was incredibly convenient especially with working full time and traveling so often. I'm now just two months away from finishing treatment and my skin has honestly never been this clear. It has made such a big difference in both my complexion and my confidence and I really couldn't be happier with the results.
Cons
The biggest downside has been the dry lips and the other typical Accutane side effects which can definitely be uncomfortable while going through treatment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike Reza
Not Specified, N/A employees
“confidence booster”
Pros
This was really helpful and easy to use and it honestly brought my confidence back. Thank you!
Cons
I don't have any major complaints to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Daina Hanley
Not Specified, N/A employees
“healthcare that works”
Pros
Using it has been a really positive experience and the medication has worked very well for me. My only frustration is the packaging. I understand there are safety requirements behind it but it feels excessive when I need pliers just to get the pills out. There has to be a better packaging option available.
Cons
The medication packaging can be hard to open sometimes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Amy Huey
Not Specified, N/A employees
“fast appointments”
Pros
Choosing this for our family turned out to be an excellent decision. The online appointments are fast so my child doesn't have to miss school for the monthly check-ins. We're now in the final month of treatment and all of his acne issues have completely cleared up. Their customer support has also been wonderful anytime we've had a question or needed to reschedule.
Cons
We really haven't run into any major downsides at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kevin
Not Specified, N/A employees
“amazing support”
Pros
It was truly amazing and I'm really glad this company supported me the way it did!
Cons
Everything has been smooth so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jade Gromer
Not Specified, N/A employees
“Accessible tool”
Pros
Starting Accutane with this tool has been such a positive experience for me. The whole process felt very easy and hassle-free and I'd absolutely recommend it to anyone thinking about giving it a try.
Cons
It still takes some patience during treatment before the full results become visible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather H
Not Specified, N/A employees
“flexible monthly care”
Pros
Booking monthly visits feels really easy and the flexibility is exactly what I was looking for. It makes the whole process simple while still giving me options.
Cons
I haven't run into any notable issues to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
customer
Not Specified, N/A employees
“helpful doctors”
Pros
Helpful customer service, quick responses and knowledgeable doctors made the whole experience a very positive one overall.
Cons
Nothing significant comes to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
A.Romero
Not Specified, N/A employees
“guided acne treatment”
Pros
It has made the whole process feel easy to follow. I'm now in month four of Accutane and everything has been going well up to this point. I'll plan to leave another review once the treatment is fully done. If you're dealing with acne, I'd definitely recommend trying this tool because it has been worth it.
Cons
I'm still partway through the treatment so I can't speak to the final results just yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Dario Chavez
Not Specified, N/A employees
“convenient online care”
Pros
Getting started with this tool felt very manageable from the beginning. The whole process is online, well structured and easy so it took a lot of the stress out of something that can normally feel overwhelming. Every step was communicated clearly and I always knew what was needed from me and what would happen next. The convenience was a huge plus too. Other than having to do the required lab work locally, everything else, from intake to follow-ups and ongoing guidance, was handled online. The platform feels carefully put together and the care team stayed responsive and professional the entire time. Overall, it made an intimidating process feel much more approachable organized and easy to navigate. I'd definitely recommend them to anyone wanting a simple, efficient and transparent experience.
Cons
The only downside is that the required lab work still has to be done separately in person.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Beth R.
Not Specified, N/A employees
“online dermatology success”
Pros
Being able to handle everything online made this such a positive customer experience. I could message a dermatologist without dragging my son into in-person appointments, the check-in reminders kept us on track and the whole process fit around our schedule outside regular business hours which honestly was a lifesaver. The prescribed medication has worked really well too, after 6 months, his skin is noticeably better and clearing up that teenage stress made the dry skin and occasional joint pain feel worth it.
Cons
There can be some side effects from the medication, including dry skin and occasional joint pain.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Derrick
Not Specified, N/A employees
“excellent service”
Pros
From start to finish, my experience was a 10/10. I honestly haven't come across hospitality and service better than what Clear Heaths provides, they were amazing throughout.
Cons
I didn't have any complaints to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael Tagle
Not Specified, N/A employees
“inconvenient process”
Pros
A really useful tool overall. I really like it.
Cons
The process feels a bit difficult and having to do constant bloodwork is pretty inconvenient. It makes me wonder if I should just go to a dermatologist instead.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Kate Waldron
Not Specified, N/A employees
“my review!”
Pros
Getting treatment for my son's acne through this platform was incredibly easy. The dermatologist was always available whenever we had questions or needed help and the medication arrived every month without any problems at all. I'd absolutely recommend this company to any friends without hesitation.
Cons
We didn't run into any significant issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Patient
Not Specified, N/A employees
“caring treatment support”
Pros
It has been very simple to use and whenever I had questions, their team responded quickly. I'm really pleased that I chose them for my acne treatment because they stay involved and genuinely care about their patients.
Cons
Overall, it's been a positive experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eddie
Not Specified, N/A employees
“clear medical guidance”
Pros
Right from the start, it was very upfront and provided all the information I needed. The website covers everything clearly, including what to keep in mind, possible side effects and how the whole process works. I also really appreciate that the monthly dermatologist appointments happen on time which gives me a reliable chance to ask any questions. Overall, this has honestly been a better experience than any of my in-person dermatologist visits. Low-dose Accutane has made a huge difference in my skin and I'd definitely recommend looking into it and giving it a try.
Cons
You still need to complete monthly check-ins during the treatment period.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marina Beas
Not Specified, N/A employees
“treatment nightmare”
Pros
Nothing to mention here from my side.
Cons
Please do not use this tool. It already takes around 6 months to reach the recommended dose and on top of that, they made it unbelievably hard to contact my provider or review test results within the strict 7-day pickup window. I'm not exaggerating when I say that every single time, I ended up taking multiple pregnancy tests just so I could pick up my medication and those are not cheap. It took nearly a full year just to get through 5 months of treatment, only for them to suddenly cancel everything and say I couldn't continue because of an issue that had been there since the beginning and never changed during treatment. This was the worst experience I've had with them and I would not recommend giving them any money. It's simply not worth the stress, pain or constant frustration.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
7
Emmy
Not Specified, N/A employees
“responsive care results”
Pros
The whole experience was excellent. Customer service was incredibly responsive and helpful whenever I had questions. The Accutane rules are pretty strict but it handled everything in a way that made the process as convenient and manageable as possible. I ended up with amazing results from Accutane and would absolutely recommend them to anyone dealing with severe acne. Honestly, my only regret is not getting started earlier.
Cons
Even with a well-organized and aligned process, the Accutane requirements are still pretty demanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9