Total 20 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

35%

3

Stars

10%

2

Stars

10%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Aileen

Adults to Pediatrics Therapy, 1-10 employees

5.0

Why I love ClinicSource

Pros

We started when the company was very small but their therapy centric templates and files have won us over with time.

Cons

They should include the telemedicine feature in the current system as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C
Christy

Not Specified, 1-10 employees

5.0

Unmatched service excellence

Pros

We are able to solve any technical issue faced while using the software with the help of their representatives who are always there to help us.

Cons

I have nothing to say about the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

H
Hubert

VP/ CTO , 11-50 employees

5.0

Service that amazes

Pros

Clinic Source is an amazing application, and its client benefits are remarkable. I am exceptionally inspired by the fast reaction to each request and the engineers reactions. All of our advisors are exceptionally cheerful with this application and its client friendliness. Impressive work.

Cons

No complaints. This helps us in every way possible. Far better customer support than the others in the market.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

C
Cindy

Cindy Eisenberg PC, 1-10 employees

5.0

Tailored to our needs

Pros

The navigation is smooth and we have improved our workflows. Their customer support representatives are amazing and patiently walk us through the process.

Cons

I haven't come across any drawbacks so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

J
James

Mental Health Care, 11-50 employees

4.0

Better user experience in two years

Pros

I have the ability to keep track of my clients' activities and progress on a daily basis, review their updates week by week, and monitor their overall performance month by month.

Cons

It was initially quite difficult to use, but with support and guidance, it has become essential for me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C
Chelsea

Hospital and Health Care, 1-10 employees

4.0

Top-Notch Client Assistance

Pros

I just like the patient portal feature. I moreover like the ease of billing through the clearinghouse and the advisor dashboard. Clinic Source is a simple way for me to oversee the planning, staff, charging, and documentation of our little but developing practice. I feel ClinicSource can develop with our company.

Cons

The cost is a little higher than other software, and the cost has certainly gone up since I began using this program a long time prior. ClinicSource offers more and offers superior features than other software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

J
Jess

Medical Assistant, 1-10 employees

4.0

Great value for money

Pros

It is great for maintaining patients personal information and the administrator can easily schedule appointments. To obtain alerts, you can also connect the software to your phone.

Cons

It is important to click the save button to ensure you can recover any information that has been deleted.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

B
Bree

Speech Therapy Assistant, 11-50 employees

4.0

User friendly and handy

Pros

This software keeps track of my data which I like the most and it also shows patients performance in previous sessions by just clicking on a button.

Cons

It takes a long time to schedule appointments. I have to click several times for scheduling which can be irritating at times. Also, it is difficult to view different therapy notes at a time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

D
Danieal

Milestones Treatment and Learning Center, N/A employees

4.0

Highly recommended for private practices

Pros

It allows me to set up distinct accounts for the doctor and the administrator, which makes it incredibly convenient to have the administrator handle scheduling and managing appointments and patient records. It is also great for keeping all patient information organized in a single, centralized location.

Cons

It is crucial to always make sure you save any information you enter, as there is no way to recover it if you forget to do so.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A
Alicia

Apex Manual Therapy, 1-10 employees

5.0

I absolutely love It

Pros

The customer service is outstanding, serving as the perfect finishing touch to an already great experience.

Cons

There are no drawbacks!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Ramon

Lynne Alba Speech Therapy Solutions, P.C., 11-50 employees

3.0

Not worth buying again

Pros

I find the basic functions simple to use and the software is priced affordably, making it a budget-friendly choice.

Cons

The customer support service is very disappointing. They never respond to complaints, emails, or phone calls.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

S
Sherrie 

Sherrie Holmes counseling, 1-10 employees

5.0

Outstanding App!

Pros

It is user-friendly and customer support service is very responsive. They address issues in timely manner and save your time.

Cons

I have not encountered any drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

N
Nataile

Inspire Communication, INC, 11-50 employees

4.0

Small practice-friendly EMR

Pros

Its affordability and simplicity make it a perfect fit for my small-sized practice.

Cons

The training manuals need improvement, they increase price without any notice, and it is not intuitive. and its interface layout can be improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

D
Danielle

Hospital & Health Care, 11-50 employees

5.0

Reliable documentation

Pros

It is user-friendly and more efficient and it enables you to have access to previous session notes.

Cons

The documentation process may take some time but as a whole, the software is very useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

K
Kari

Enrichment Alternatives, 1-10 employees

4.0

Perfect for different specialties

Pros

It is easy to use and it has superb customer support service. The training session was very helpful and informative.

Cons

We experienced duplication of services codes on progress notes. Template designs need improvement.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

M
Megan

Kids Speak, 11-50 employees

2.0

Slow and Ineffective

Pros

It performs basic functions easily and it is more suitable for small practitioners.

Cons

It is not customizable, errors in billing and insurance, and it does not have automatic billing reconciliation.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

T
Trissa

Hawai'i Voice and Speech Studio, 1-10 employees

5.0

Valuable solution!

Pros

The templates are well-designed, and the integration capabilities are impressive. Overall, it is a reliable software solution.

Cons

It runs slowly on iPad and customized templates are complicated to create.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

M
Maria

ITS, 11-50 employees

1.0

Unhappy with It

Pros

They have done a great job branding and advertising the software but tall claims made under promotional campaigns fall short when one uses the solution.

Cons

The customer support is poor and unresponsive. Many features do not work as expected, leading to a lot of wasted time.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

3

A
Alisa

ALM Therapy, LLC, 1-10 employees

3.0

Exactly what I needed

Pros

It is easy to use and offers customization options to fit my needs, all at an affordable price.

Cons

It has poor layout of documents.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

M
Michael

 Speech Pathway, 1-10 employees

2.0

Efficient tools for speech pathology practices

Pros

I find it really easy to access any document from anywhere, which helps me stay organized and get things done even when I'm not at the office. This feature makes everything much more convenient.

Cons

The reporting and user interface are poor, with limited flexibility for creating custom reports. Also, it does not support iOS or Android apps.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6