“reliable calls with easy client connection”

Pros

Reliability has been the biggest win for me it's the feature that matters most. My clients also join quickly and connect without any hassle.

Cons

Would be great if clients didn't have brief interruptions when their own phone rings. We sometimes lose audio/video for around 15 20 seconds even when they don't answer though that may be due to their phone settings rather than doxy.em.

“user-friendly background control”

Pros

It's really user friendly and the interface looks super clean which makes me want to use it more often.

Cons

I only wish the free version included an option to blur my background.

“A client-ready service”

Pros

Using this service has been really simple and it's been consistently dependable every time I've used it. The security aspect is a big deal for me since my clients need confidence in how their information is handled and that feels like a priority here.

Cons

On the rare occasions when my connection drops, it seems more like a network problem than anything with Doxy.me.

“Simple to use”

Pros

I'm really happy with how low priced it is and how dependable it's been. The design is simple too which makes everyday use painless.

Cons

Call quality used to be inconsistent at times but it's noticeably improved now.

“Affordable!”

Pros

Doxy.me feels simple to use and it's a secure, HIPAA compliant platform for my virtual appointments.

Cons

No complaints here this service matches what I need perfectly so I haven't run into any issues.

“easy for both practitioner and client”

Pros

It's simple to use for both the practitioner and the client which makes sessions run much more smoothly.

Cons

Every now and then there are a few hiccups but they're usually resolved quickly.

“hipaa-compliant telehealth that works”

Pros

This tool has been a HIPAA compliant and really user friendly option for telehealth. It's also been dependable and simple to rely on for appointments.

Cons

No complaints at all if the premium version were included for free, that would be a nice bonus.

“Its Awesome!!”

Pros

Free to use, HIPAA compliant and sharing a link is super simple. It's also simple to jump in as both a provider and a client which makes scheduling and joining sessions feel effortless.

Cons

Occasionally the connection drops low and we sometimes need to turn the cameras off but the audio conversation still works.

“client-ready and reliable”

Pros

App feels secure and it's simple to use. The connection quality has been solid too our clients haven't had any complaints at all.

Cons

Could you please add an option in the video settings for something like "touch up my appearance"? Right now it blurs a lot of details, including wrinkles, pock marks, signs of aging and sun damage so I'd love a proper control for that.

“strong value”

Pros

It's genuinely user friendly for both me and our consumers. Also, it delivers excellent value for what we're paying everything feels worth the investment.

Cons

The background feature still needs refinement. Right now, I can only rely on the blur option because the other background choices don't blend the facilitator into the scene in a natural way and end up being distracting. The integration and overall blending need to be smoother so it looks smooth.

“Recommended!”

Pros

Absolutely love the service. I primarily use it for counseling sessions with my clients through telehealth and it works really well for that purpose. When I'm not running telehealth appointments, I still rely on it and genuinely enjoy how it performs as a service overall.

Cons

Dropping one point just because it doesn't include a free text appointment reminder and a share screen feature. Those tools seem to be part of the premium tier which is a little limiting.

“no downloads required”

Pros

You don't need to download anything and the client doesn't have to either.

Cons

I'm not sure whether the app keeps recordings which could be really useful.

“end-to-end encrypted!”

Pros

Security wise, it feels solid messages are end to end encrypted and it's HIPAA compliant which matters a lot for patient data.

Cons

Every so often there's a technical hiccup on the client side, mainly showing up with some Android phones, even though it doesn't happen constantly.

“clean UI and clear sound”

Pros

This tool has been really dependable for me communication stays stable and consistent. Sound quality is solid so calls feel clear throughout the session.

Cons

Sharing my screen with two people only works if I upgrade, without the upgrade, I can't do it with two participants.

“provider & patient friendly”

Pros

It's simple for both the provider and the patient to use.

Cons

Not something Doxys can control but patients in rural areas can struggle with it because cell phone reception isn't always reliable. It can also be harder for people using flip phones.

“easy time tracking”

Pros

The interface is pretty simple to use. It's been dependable over the years and I also appreciate that it keeps a log of the time spent on each visit so it's useful for future reference.

Cons

Occasionally the connection can freeze for a person but it usually recovers quickly. I'm not sure how well it compares to other telemedicine platforms in terms of overall performance.

“user-friendly tool”

Pros

Doxy.me is a telemedicine platform that's genuinely simple for both the clinic and the patient to work with. The flow is simple, you get a notification that a patient is waiting in the virtual waiting room, then you log in and start the visit right away.

Cons

Pricing runs a bit higher than some other options but the overall value still feels solid considering how easy the platform is to use.

“solid free telehealth option”

Pros

I began using Doxy.me right when the pandemic hit and everyone needed a quick way to switch from in person visits to online appointments. The platform has felt simple for both me and my clients which makes sessions less stressful to set up and join. I'm still on the free plan since I'm not seeing many patients these days and don't really need the extra paid features.

Cons

Only real gripe is that the meeting history sometimes disappears if a call ends suddenly, like during an internet outage.

“Great-value video calls”

Pros

So simple to set up and easy to use and it feels like it delivers excellent value for what you get. It's also consistently reliable when I need to hop on a call.

Cons

I'm using the free version and sometimes the video quality isn't as sharp as I'd prefer. That said, it hasn't been bad enough to be a deal breaker.

“Streamlined telehealth at its best”

Pros

With just one click, I can enter the waiting room. The system also tracks session timing, which helps me start and end appointments on time for the next client.

Cons

I don't have any complaints; if there's ever an issue, it's usually with the client's audio device, like their headphones.