
Eaglesoft Reviews
Total 50 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars26%
3
Stars16%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Krista I.
Health, Wellness and Fitness, 11-50 employees
More than a year
“Eagle soft-very user friendly and easy to navigate!
Pros
After spending many years in the dental field, I can confidently say that Eaglesoft is my FAVORITE program. I find it incredibly easy to schedule appointments, review treatment plans, invoice payments, and document notes using this software.
Cons
I've noticed Eaglesoft generates many software errors. I'm not sure if it's the software or the internet service, though.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Orapin
Information Services, 1-10 employees
More than a year
“WORST DENTAL SOFTWARE- I REGRETED BIG TIME
Pros
The ability to view six months in advance simplifies the task of scheduling patients significantly for me.
Cons
Overall, it's ridiculous. It takes 10 steps to reach a window or function. Too many blocks, making it hard to navigate.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
10
Functionality
6
Kurt
Information Technology and Services, 1-10 employees
More than a year
“BEWARE: Eaglesoft not supported on Windows Server 2019! (as of 9/2020)
Pros
As an IT consulting firm, we support dental practices using this software package.
Cons
Be aware that Eaglesoft doesn't support Windows Server 2019 as of 9/2020! I advised a client to buy a Windows Server 2019 system, never thinking that Patterson still wouldn't support an OS that's been out for nearly two years! The client is unhappy and stuck waiting for Patterson. This lack of support raises concerns about Patterson's stability and viability going forward. Very unusual.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
6
Functionality
6
Kelly
Hospital & Health Care, 1-10 employees
More than a year
“The better of the dental software available, in my opinion.
Pros
This was by far the easiest dental software for me to learn in the healthcare field. The interface is simple and straightforward, which helps when you are new to the software and haven't memorized where everything is. The patient charting portion is the best and most helpful feature for me. I've used other software where this has been an issue, so it was refreshing to have this part flow so effortlessly.
Cons
I found no areas within this software to be subpar or unhelpful. It would be wrong to say I found anything that made me like it less because there was nothing I did not like.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Sean
Hospital & Health Care, 11-50 employees
More than a year
“I much prefer EagleSoft over other Dental Practice Management software on the market.
Pros
It's extremely user-friendly. Most functions are graphical, so if I have trouble doing something, I can figure it out just by looking. The products are well-integrated, including their imaging software.
Cons
New staff struggle initially because it's not the most popular software, but once they learn, they're hooked!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
leslie
Health, Wellness and Fitness, 1-10 employees
More than a year
“EagleSoft review
Pros
I like that when I want to schedule one family, all I have to do is right-click, and it lets me add all the family members to the schedule.
Cons
Initially, the software is hard to understand. Some things are placed in odd spots. I wish there were a way to see family accounts without exiting and looking up the patient from the same family again.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Andrea
Hospital & Health Care, 101-500 employees
Less than a year
“I Prefer Dentrix
Pros
What I really like about this program is that it provides all the same options and features that Dentrix offers, making it just as versatile and comprehensive.
Cons
Compared to other programs, it doesn't offer the same level of simplicity and intuitive design.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
VANESSA
Medical Practice, 1-10 employees
More than a year
“Good dental software but could use improvements
Pros
The software is pretty easy for me to learn how to do things.
Cons
It can be slow at times and show error messages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
rochelle
Education Management, 11-50 employees
More than a year
“Charting
Pros
I absolutely love their charting system, especially when I compare it to other software options available.
Cons
I struggle to find patient information, but otherwise, the software is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sohrab
Hospital & Health Care, 1-10 employees
Less than 6 months
“Great, for the short time I used it
Pros
It is very easy for me to use. If you have used any dental practice management software, you will pretty much know how to use this. I went from Dentrix to this and picked it up quickly.
Cons
Not much of a con, but the UI is different from Dentrix, so it took me a few days to get used to finding the correct modules.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10