Eaglesoft

Eaglesoft is #2 in my opinion

Pros

I find everything about Eaglesoft to be excellent, with the only exception being the clinical chart, which I don't particularly like.

Cons

The charting in Eaglesoft is not very intuitive, which is why I prefer using Dentrix for its better functionality.

Eaglesoft Review

Pros

It's simple to use. Generally, it's simple to navigate, and answers are easy to find if questions arise.

Cons

I frequently encounter issues where I get kicked out or the system locks up during the day, causing disruptions.

Started as a great product but not keeping up to date

Pros

Eaglesoft offers an impressive array of features, and overall, it is quite easy to use and understand.

Cons

This system is server-based and feels quite outdated. It's only fully compatible with Microsoft Office 2010, which is no longer supported by Microsoft, and it works with very few printers and scanners.

Eaglesoft

Pros

The process of submitting claims was both easy and smooth, making it hassle-free.

Cons

The process of creating and customizing reports is complicated and not simple.

One of the best Dental center management software

Pros

Eaglesoft offers the most comprehensive dental software functions and features. It's impressive for appointments, patient records, and history.

Cons

With Eaglesoft, I found that I needed specialist technical support for both troubleshooting and maintenance, which added to the complexity.

Great program in the dental world, easy to use.

Pros

I love the features for sending claims and using attachments. Checking eligibility directly through the program is easy and essential.

Cons

The program has a tendency to freeze up at times, and this can be very frustrating when trying to get work done.

FOrmer Eaglsoft User

Pros

I believe Eaglesoft is one of the easiest and most concise dental office software options available. Practice and patient reports are easily accessible for administrative purposes.

Cons

One of the things I'm not fond of with Eaglesoft is the process of rescheduling appointments, as it seems like there could be a more efficient and quicker way to handle this.

Tried and True

Pros

Eaglesoft is widely used, so most dental professionals are familiar with it. It's also very easy to learn, and each new version improves it further.

Cons

Honestly, Eaglesoft today still looks remarkably similar to how it did back in 2015 when we first started using it. I would have expected improvements in the graphical interface by now.

An absolute necessity

Pros

This software allows us to do many things simpler dental software cannot, especially with reporting. There are many comprehensive reports that let us see whats happening throughout our practice, including production, collections, insurance, and accounts receivable. Most importantly, it helps us keep track of everything from a clinical and administrative perspective.

Cons

Customer support with Eaglesoft is severely lacking. Every time we encounter any issues or bugs, we are politely told to deal with it until the next software update, and they make it very difficult to perform these updates.

Outstanding Customer Service

Pros

Customer service was great, team managed to get the system back up and schedule a system update.

Cons

When the system crashed, they were able to get the office back online, but it was quite a hassle.