Medical Practice, 1-10 employees
More than a year
“Very cost effective EMR”
Pros
The low cost allows me to allocate resources elsewhere when needed.
Cons
While it can be slow at times there have been significant improvements in the last two years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Devices, 1-10 employees
Less than a year
“Very good one”
Pros
Its very user-friendly and easy to share with others.
Cons
There are challenges in using and following up with claims.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Medical Practice Genius”
Pros
Its fast helpful and easy to use with responsive customer service.
Cons
Some patients dont appear after entering certain letters full names need to be typed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Simple EMR-could use some improvement but overall good value”
Pros
Its easy to access from any computer with straightforward commands and quick support response. Ive never encountered issues with pharmacy prescribing.
Cons
Notes sometimes fail to save properly difficulty using symbols entering dot phrases and templates isnt straightforward and theres no update on tasks sent out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 1-10 employees
More than a year
“Nurse Practitioner”
Pros
Its easy to use with fast customer service and reasonable pricing.
Cons
I have no complaints and hope theyll keep their prices low.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Easy to use, for professional users.”
Pros
I find it straightforward to follow the instructions even for someone not familiar with computers.
Cons
I havent encountered any cons at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Office ally or an Office ally?”
Pros
Everything is well-organized which makes navigation easy for me.
Cons
The automatic refresh feature doesnt save anything which can be inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
3
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Office ally review”
Pros
Using it is straightforward and I always find support readily available when I need it.
Cons
Information from previous exams such as allergies and medication allergies does not carry over to the next exam sheet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Medical Practice, 1-10 employees
More than a year
“Helpful”
Pros
Its easy to use and offers great value for the price.
Cons
Theres really nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
Less than 6 months
“Psychiatric NP”
Pros
Onboarding and setup are easy processes and I can swiftly transfer existing client information to set up charts.
Cons
This EHR has a simple design with minimal customization options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Great slim and affordable EHR for small practices”
Pros
Its easy to customize for my small practice without unnecessary enterprise-level features. Onboarding new staff is quick and key integrations are seamless. However I wish more insurances would participate in adjunct documents upload.
Cons
The patient portal needs improvement for better integration and more features. Access to patient charts is limited and searching for specific diagnoses or medications is difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Medical Practice, 1-10 employees
More than a year
“How I love my Office Ally!”
Pros
The ability to customize all fields and quickly access frequently used sentences is a great feature for me.
Cons
The sections for past medical history and discussion need more space because the doctor often runs out of room.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“EHR rating”
Pros
Features like copying notes to a new page and creating phrases make workflow smoother for me.
Cons
There are timing issues with chart codes dropping to billing for correction.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Medical Practice, 1-10 employees
More than a year
“ehr review”
Pros
What I appreciate most about the EHR is its eligibility feature which quickly informs me if the insurance is up to date.
Cons
One thing I dislike is when patients fill out their information on their end but it doesnt update on ours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
Less than 6 months
“Soap Notes”
Pros
Its easy to access patient records and fill out fields.
Cons
I wish I could delete notes that were entered by mistake.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Great EHR”
Pros
Setting up and using the platform is intuitive and I love being able to populate full phrases.
Cons
Some features feel cumbersome to use requiring multiple clicks to navigate and access.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 51-100 employees
Less than a year
“Great product!!”
Pros
The systems setup is intuitive and information is easily accessible and shareable.
Cons
Pulling up individual appointments and sorting them from other therapists takes a bit of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Awesome EHR!!”
Pros
Its user-friendly and easy to use making it an amazing system.
Cons
Everything is good right now its easy to navigate and well-organized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“Unable to get results from labs or radiology direcarly inti EHR”
Pros
Its cost-effective for my small part-time practice and Practicemate provides helpful billing support.
Cons
I cant directly access lab and radiology results in the EHR.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
4
Hospital & Health Care, 1-10 employees
More than a year
“easy to use”
Pros
Uploading documentation and files is simple and I would recommend it to anyone for its user-friendliness.
Cons
I havent encountered any issues while using this EHR platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10