Total 163 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

28%

3

Stars

10%

2

Stars

7%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Suzie

Mental Health Care, 1-10 employees

More than a year

4.0

A faithful user

Pros

Ive found that using the EHR and submitting claims is straightforward and user-friendly.

Cons

The notes features are not customizable for mental health professionals which is a limitation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Junfeng

Alternative Medicine, 1-10 employees

More than a year

5.0

Great product!

Pros

Its user-friendly and integrates well with practice management systems making it convenient for me.

Cons

I would like "Appointments" to show more patient information such as the Auth Number. Also theres an issue with losing patient authorization numbers in patient charts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tamara

Mental Health Care, 11-50 employees

More than a year

4.0

Great product for the price

Pros

OfficeAlly EHR is user-friendly with great support staff and cost-effective especially for small medical offices.

Cons

It doesnt interface with some labs for orders and e-prescribing could offer more flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kimberly

Medical Practice, 1-10 employees

More than a year

4.0

Great product for the price.

Pros

I like the billing and insurance features eliminating the need for a separate clearinghouse.

Cons

We have more features than we actually need in our office.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jonathan

Medical Practice, 1-10 employees

Less than 6 months

5.0

Owner

Pros

Its user-friendly making billing tasks a breeze for me.

Cons

Entering ice 10 and CPT codes manually is required which can be tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gwenn

Medical Practice, 1-10 employees

More than a year

5.0

My experience with EHR

Pros

Setting up medical billing using progress notes is straightforward and customer service is helpful.

Cons

It took some time to set up and customize as with any EHR system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Alternative Medicine, 1-10 employees

More than a year

5.0

Great Product for the money.

Pros

The customization capabilities are excellent.

Cons

I dont have any dislikes at the moment it fulfills my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Timothy

Not Specified, 1-10 employees

More than a year

4.0

Look no further for practice management software!

Pros

The system offers high customizability with minimal clutter and unnecessary features.

Cons

It takes some time to set up macros the way you want them and it requires 1-2 hours of training.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

C
cid

Mental Health Care, 1-10 employees

More than a year

5.0

ehr review

Pros

Its user-friendly and provides good reports.

Cons

It would be better if searching for patients defaulted to date of birth as it currently takes extra time to choose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sandi

Not Specified, 1-10 employees

More than a year

5.0

Office Ally a Wonderful and Inexpensive Program!

Pros

We like how easy it is to customize certain items like templates.

Cons

We have not faced any negative impacts so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Logan

Medical Practice, 1-10 employees

More than a year

4.0

review

Pros

The price is unbeatable and the system is reliable and effective.

Cons

Sometimes its slow and there have been a few rare cases of outage.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

4

Functionality

8

C
christopher

Medical Practice, 1-10 employees

More than a year

5.0

EHR testimony

Pros

It saves me time on writing patient notes and allows for easy selection of phrases as needed.

Cons

Initially I resented it because it was mandatory but now I wouldnt want to be without it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
ashish

Mental Health Care, 1-10 employees

4.0

Review eHR

Pros

Its easy to use and highly recommended with easy access.

Cons

The only issue is the cost otherwise its recommended.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Ariel

Medical Practice, 11-50 employees

More than a year

5.0

Thank you OfficeAlly!

Pros

OfficeAlly is practical and user-friendly which I appreciate.

Cons

At the moment I cant think of any cons but I would like the ability to keep editing a signed note if needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Monika

Mental Health Care, 101-500 employees

More than a year

5.0

Ehr review

Pros

Its easy to use and very accurate in saving all my data.

Cons

I would like more flexibility in rearranging my data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Marcella

Medical Devices, 11-50 employees

More than a year

5.0

My EHR Review Question and Answer

Pros

Being able to access patient notes from different users within the company is helpful for problem resolution.

Cons

I find the process of saving notes in the view EHR screen cumbersome as it involves multiple steps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dawn

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0

Love this EHR

Pros

Its a cost-effective product that meets all my needs in an intuitive format.

Cons

I have no complaints about EHR 247.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L
Lindsey

Medical Practice, 1-10 employees

More than a year

5.0

Great

Pros

The cost accessibility and site management are all easy to handle for me.

Cons

Currently I cant think of any negatives about the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Claudenie

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

No complaints and Easy to use!

Pros

EHR 247 has been very useful simple to use and cost-effective. However I wish more insurances would participate in adjunct documents upload.

Cons

Some patients complain about intake forms and the recent price increase is unfortunate.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L
Leena

Medical Practice, 1-10 employees

More than a year

5.0

Physician

Pros

Its cloud-based nature makes it easily accessible from anywhere which is very convenient for me.

Cons

Everything is good except for some difficulty with writing electronic prescriptions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10