Mental Health Care, N/A employees
More than a year
“Overall good”
Pros
Comparing electronic to paper "charts" along with continuous updates and improvements.
Cons
The server speeds are sometimes slow and there are occasions when notes get "dropped" before they can be saved due to the slow server response.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Financial Services, N/A employees
More than a year
“3 year user of Office Ally.”
Pros
The scheduling feature is intuitive and customizable allowing for color-coded visit reasons and multiple provider additions.
Cons
Some of the templates under a patients account are irrelevant to our scope of practice and unfortunately they cannot be customized.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
4
Functionality
3
Medical Practice, N/A employees
Less than a year
“Great Product”
Pros
The price is unbeatable and the support team is friendly and helpful during training and beyond.
Cons
It would be convenient if I could view all the information for a particular patient without having to switch tabs and retype their name.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6