EHR 24/7 Reviews

Pros

It functions well as both an EHR and a clearinghouse with some integration complexities.

Cons

The user interface on Office Ally can be confusing with overwhelming options that can confuse users. Additionally their rejection codes can be problematic but their support team is helpful in guiding users through these issues.

Pros

Suitable for single practices due to its simplicity and cost-effectiveness.

Cons

Compared to newer programs it feels very outdated and lacks many essential functions. Reporting options are limited and I would recommend exploring other systems especially for busy practices.

Pros

Providing easy access for patients and practitioners alike available online 247.

Cons

Customer support leaves much to be desired and while its generally easy to use it does require some basic IT knowledge.

Pros

Its a convenient and cost-free solution for storing patient information and filing claims electronically.

Cons

Once you complete a claim you have to print it immediately for your records or else you wont be able to retrieve it later.

Pros

The support is good but sometimes its tough to get through. Reports are a bit limited and take some effort to access. Overall the software is pretty reliable.

Cons

Although customer support is generally satisfactory its sometimes challenging to reach. Report options are limited and require multiple steps to access. Additionally there are constraints on the types of reports available.

Pros

Despite some complexities it offers good integration between EHR and Practice Mate.

Cons

Many features dont work properly and some functions are inefficient wasting time for end-users. Additionally technical support is unhelpful and often unwilling to resolve issues.

Pros

This software handles our insurance claims billing smoothly without any major issues.

Cons

Despite being advertised as free we still receive monthly bills. The website feels outdated and isnt very user-friendly.

Pros

Once you get the hang of it the product is fairly easy to use. Its not the best Ive tried but it does the job.

Cons

While it functions well on office computers accessibility seems limited on tablets or iPads.

Pros

Its quick easy and gets the job done efficiently. I appreciate that I dont have to wait long for service. The real-time claims and up-to-date ICD 10 coding are beneficial.

Cons

nothing as such.

Pros

Its user-friendly making it easy to track documents and notes. I oversee multiple clinics and find it convenient to monitor activity remotely.

Cons

Despite multiple attempts setting up automated payments for the monthly fee has been unsuccessful.

Pros

The software is incredibly user-friendly with a wide range of features. The fact that its cloud-based allows for easy access from anywhere. I especially like the customizable fillable fields and the option to duplicate previous notes.

Cons

I found the patient portal to be not very user-friendly making it challenging to get patients to use it.

Pros

Its extremely affordable (basically free) which is the main reason we use it.

Cons

The interface is terrible and requires extensive personalization to use effectively.

Pros

Access to a low-cost or no-cost EHR is a huge advantage for our small business. Were grateful for the helpful customer support team.

Cons

Having a mobile-friendly version would be great as its difficult to use on mobile devices at times.

Pros

We appreciate the affordability of this program and it includes a clearinghouse. While some aspects are user-friendly others could be improved.

Cons

Some information goes missing from the 1500 forms causing delays in payment processing.

Pros

Its quite straightforward to use and training sessions are available at convenient times. Plus its much cheaper compared to other similar programs.

Cons

The reports dont provide the necessary information and the patient medication list is difficult to read. The program randomly deletes chart notes and experiences frequent slowdowns and server issues.

Pros

The product comes at a low cost and is relatively easy to navigate when its working properly.

Cons

The product is highly unreliable frequently freezing and operating slowly. Despite upgrading computer equipment and internet the issues persist. Customer service denies any problems and offers no assistance.

Pros

When its functioning properly converting chart notes into insurance claims is a breeze. The system can be customized to suit different practitioner needs.

Cons

The software is very unreliable with poor technical support and intrusive pop-up notifications. Printing records is difficult and time-consuming.

Pros

The best thing about EHR 24/7 is that its inexpensive however, the lack of functionality and occasional system slowdowns are drawbacks.

Cons

Notes are frequently lost leading to wasted time and duplicate work. The lack of integration between the EHR and billing programs is also problematic.

Pros

Being free and easy to learn are the main positives of this software.

Cons

The accounting portion of the program could benefit from updates.

Pros

Its suitable for small offices with 1-3 providers offering easy claim submission. However it lacks certain features found in more expensive software.

Cons

The website frequently experiences delays or crashes impacting the billing process. The statement generator is basic and reporting is unclear and difficult to use.