Eldermark Reviews

“Great Support for a Great Product

Pros

The support team is outstanding; they are always quick to respond and follow up. The overall ease of the product from a user perspective is also excellent. Everything is straightforward. There are minimal glitches and unscheduled downtimes, and any issues are quickly resolved.

Cons

The lack of web-based access and the complexity of navigating customizations in user setup roles is frustrating.

“Anthem Memory Care

Pros

The software's comprehensive capabilities include assessments, care/service planning, and medication management, all with an easy-to-use interface.

Cons

I'd like to customize the software more easily to comply with state regulations and requirements, especially for assessment documents.

“From a person who uses it everyday

Pros

Its functionality lies in its simplicity, with a user-friendly interface accessible across devices.

Cons

It's not the most user-friendly and lacks customization. Resizing it to fit more residents on the screen without scrolling would be helpful, especially when time is of the essence during medication administration. Having access to an actual MAR instead of just current medication due would be safer. Also, not being able to search a total database of residents with meds due is frustrating, especially in emergencies. An offline MAR would be beneficial for network downtime.

“From a person who uses it everyday

Pros

It combines functionality with simplicity. The GUI is decent, making everything easily accessible within the app.

Cons

The software isn't intuitive or customizable. Resizing it to fit more residents on the screen would save time. Accessing an actual MAR and viewing past medications given is crucial for safety and convenience. The inability to search the entire resident database for medications due is very frustrating, especially when network issues occur.

“Registered Nurse

Pros

The ability to access Eldermark on a variety of devices not only enhances its convenience but also expands its accessibility, allowing users to seamlessly transition between different platforms and ensuring flexibility in usage scenarios.

Cons

I've been quite pleased with both the product and the vendor.

“Registered Nurse

Pros

The convenience of accessing Eldermark on various devices is a significant advantage.

Cons

I have been highly satisfied with the product and the vendor.

“Eldermark review

Pros

Their knowledgeable and friendly customer service enhances the overall experience.

Cons

The sole issue I have encountered pertains to the unpredictable occurrences of being abruptly logged out of the system, which disrupts workflow and causes inconvenience.

“The most user-friendly software package I have come a cross.

Pros

This software's ease of learning and installation, coupled with excellent support, has significantly benefited our company, saving time and streamlining processes like data capture and billing.

Cons

I have nothing negative to say about the product .

“Eldermark review

Pros

Their customer service is fantastic. The team is knowledgeable and friendly.

Cons

My only issue is that it occasionally logs us out unexpectedly.

“The most user-friendly software package I have come a cross.

Pros

The software is easy to learn and install. The support team is excellent. This product has helped my company save money and has made our employees' work easier. We currently use the point-of-care module, capturing data that used to get lost on paper. We have also learned to use our time more effectively, as point-of-care integrates smoothly with Eldermark, improving the billing process. Overall, it's a fantastic product.

Cons

I have no negative feedback about the product or the vendor.