Eldermark Software

Eldermark

Pros

Collecting data and spotting trends for quality improvement is effortless with this software.

Cons

I feel like we're not tapping into its full potential for handling billing and employee records yet.

IT Functionality

Pros

Eldermark not only addresses our business concerns but also makes impactful updates, assuring us that our needs matter and will be met.

Cons

Sometimes, updates take longer than expected, and if we don't utilize their tools properly, it might be because the interface or training seems a bit confusing.

Eldermark use

Pros

It proves to be a versatile solution for our needs, with responsive account management and swift support.

Cons

Presently, it's a server-based software, but they're transitioning to a web-based platform, which I believe will be beneficial.

Assisted Living

Pros

Navigating Eldermark becomes smooth once familiarized. Our representative during customization was immensely helpful and attentive.

Cons

Dealing with connection issues and frequent program restarts is a hassle, especially since it's not yet web-based (although I've heard they're rolling out this feature).

Highly Recommend Complete Solution for Senior Living Providers

Pros

The integration of modules covering various operational areas is impressive. The dashboard widgets make data actionable, while training and customer service excel.

Cons

Learning to use the billing midwife has been quite challenging.

Eldermark - Electronic Medical Record

Pros

Eldermark seamlessly handles tasks from nursing to billing to sales, ensuring ease and coherence across different functions.

Cons

It took me a bit of time to get the hang of the electronic narcotic record keeping. Adjusting medication counts between orders, actual pills, and shift-to-shift counts is often necessary for accuracy.

The Best EHR/Billing I've seen

Pros

The software is instinctive, adaptable, and accessible to all users.

Cons

Sometimes, the remote application acts up, causing slow connections.

Eldermark Clinical EHR Functionality / User Support Feedback

Pros

The eMar offers abundant options and a customizable process for detailed service capture.

Cons

The fact that Service Minder is not web-based is a drawback. Its outdated user interface limits certain functionalities, and setting up leases requires downloading documents, leading to a partial paper process.

Assisted Living using Eldermark

Pros

It comprehensively addresses almost every aspect of business operations and aids in complying with state regulations.

Cons

I wish adding program activities per resident and specific staff questionnaires could be easier. It's a hassle having to call support every time I need to add sections or forms.

Review

Pros

The centralization of all reports and documentation ensures convenient access and management for users, simplifying the process and enhancing efficiency within the system.

Cons

Managing narcotic counts and zeroing out narcotics for discharged residents due to expiration is crucial.