Epic EHR Reviews

“Patient privacy

Pros

The system is super easy to use and keeps patient privacy in check. It also captures patient info really efficiently.

Cons

Honestly, I don't have anything bad to say about Epic. It's pretty intuitive and straightforward to use. I'm just not sure if it has any AI features or plan on having so.

“Experience as a registered nurse

Pros

A lot of hospitals in my area use Epic, and it's such a solid tool for charting.

Cons

It took a bit of time to get used to the system, but its pretty organized.

“Improves care coordination

Pros

The centralized EHR really boosts care coordination and continuity. Sharing data between departments and systems is easy, and the customizable templates speed up documentation.

Cons

Its pretty difficult to learn for clinicians and staff. Customization seems to be limited by institutional settings, and the amount of data entry can be exhausting for the clinician. You also experience a lot of workflow disruptions during the go-live phase.

“Ease in scheduling patients

Pros

It's so simple to schedule patients and quickly jump into their chart from the DAR.

Cons

The overall interface can feel clunky, and it takes way too many steps to get to anything. For example, booking appointments involves a ton of selections before you can actually schedule something.

“Regular updates make it even better

Pros

I love the yearly upgrades! They make navigating patient charts and information super easy.

Cons

I've been using Epic for the last 9 years and haven't had any issues. Every time there's an upgrade, I learn new options and shortcuts.

“Integration makes information easily accessible

Pros

Integrating multiple practices made it super easy for me to gather patient information all in one place.

Cons

One thing that annoys me about Epic is that if certain practices don't have specific parts in their version, you can't share information between them.

“Very user friendly

Pros

The software works great! It's super user-friendly, and I really like how easy it is to navigate through patient charts.

Cons

Everything has been great with Epic. I honestly have no complaints. I really like how it displays the full profile.

“Simple interface but too many clicks

Pros

Epic is really easy to use. The patient messaging system is kind of like email, and the interface is simple to navigate.

Cons

There are just too many clicks! The information isn't as streamlined as it could be, and I end up entering the same details multiple times.

“Closest alternative for paper charts

Pros

EPIC is hands down the best EMR I've used. The interfaces are really user-friendly. I do quality audits, and I always find the data I need easily. It's logically laid out, and for those of us who've spent years with paper charts, EPIC is the closest thing to that.

Cons

The reporting side of EPIC isn't as user-friendly as the clinical side. I'm a computer geek, and I still had to reach out to support a lot when trying to build reports in EPIC.

“Ease and clarity

Pros

The search function is super easy, and the information is displayed clearly. The UI is clean and easy to navigate.

Cons

Epic is highly customizable, which is awesome, but it can also be a downside. Poorly implemented customizations can lead to inefficiencies, like difficulty filtering or organizing records.

“Lots of settings

Pros

So many settings to help me stay organized and track my work more efficiently.

Cons

Sometimes, there are so many settings that it can feel a bit too intuitive leading people using the software in different ways.

“Glitches make it frustrating

Pros

It's convenient to be able to see other medical charts that are widely used in Chicago.

Cons

You can't open more than two patient charts at once, and there are often glitches or slowdowns.

“Range of customization options

Pros

I love being able to customize vitals and test results to show up on the homepage for quick access.

Cons

The phone app lags more than I expected.

“All in one place

Pros

It's so easy to find patient info all in one place. I work in home health, and it helps me complete required face-to-face documentation and find correct dates and diagnosis for hospitalized patients.

Cons

I'd love the option to select more than one encounter or note at a time to print and merge them together.

“Efficient but expensive

Pros

We used this for a large hospital practice, and it worked perfectly for our huge customer base. We were able to do cloud hosting, and integrating it with Epic Practice Management was very easy so no issues with the EMR charts.

Cons

Epic is really expensive probably because it's used on a large scale.

“Multiple charts at once

Pros

I love that I can have multiple patient charts open at once. It makes jumping between charts really easy.

Cons

It's not easy to find things that are not pinned to your toolbar.

“Brings medical care to your doorstep

Pros

With Epic, our clients can get the medical care they need at home because it supports home-based workflows. We can run the software on a laptop or iPad, which is a big plus.

Cons

Honestly, there's nothing I dislike about Epic. It's been great.

“Ease of access

Pros

What I really like about Epic is having access to all the patient health info from a central platform that's widely used in the industry.

Cons

What I don't like about Epic is that it holds so much PHI for each patient, the user interface can be a bit confusing for first-time users trying to find the information they need.

“Overall amazing

Pros

It's easy to learn and quick for documentation. I can tab through items, and there's a lot of flexibility in how I can set things up.

Cons

I couldn't access Epic unless I was at work using the office computers, so couldn't document from home.

“Great experience

Pros

I liked how customizable it was, and it's easy to access records even from outside organizations.

Cons

It took a while to understand it, and there were so many options that learning how to customize everything was a challenge.