softwareEpic Software Reviews
215 Reviews
Overall Rating
4.4
215 Reviews
Rating Distribution
5
(123)
4
(69)
3
(13)
2
(3)
1
(7)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.4
215 Reviews
Rating Distribution
5
(123)
4
(69)
3
(13)
2
(3)
1
(7)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Filters
Specialty
Provider Size
Time Used
EpicCare Review
EpicCare Review
Pros
I find EpicCare incredibly user-friendly. It allows seamless navigation between patients labs and procedures enhancing efficiency.
Cons
As I navigate through EpicCare I find the scheduling aspect a bit tricky although I dont engage with scheduling frequently in my work.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Ben
Hospital & Health Care, 51-100 employees
Less than 6 Months
Mar 01, 2024
Always evolving to meet the needs of clinicians and patients
Always evolving to meet the needs of clinicians and patients
Pros
Epic consistently updates to streamline charting making it more efficient.
Cons
Ive encountered limitations while utilizing smart phrases within the SOAP note template for my daily notes.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Karina
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2024
User-friendly Service
User-friendly Service
Pros
Navigating EpicCare is a breeze thanks to its visually appealing and user-friendly design which promotes efficiency.
Cons
Im not particularly fond of the absence of a comprehensive user guide showcasing all the features of EpicCare. Despite knowing its myriad tools and resources especially beneficial in my role as a Research Coordinator discovering and optimizing their use without guidance proves challenging.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Aiya
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2024
Best EMR system available for inpatient
Best EMR system available for inpatient
Pros
Epics ease of use caters to both tech-savvy individuals and older generations. Smooth transitions and customization options benefit all users.
Cons
The experience with EpicCare can vary across different institutions resulting in slight differences when working at multiple sites.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Mar 01, 2024
Epic is my favorite system to use
Epic is my favorite system to use
Pros
The simplicity of Epic makes it effortless to use and all patient information is readily accessible within the chart.
Cons
Delving into patient charts often requires some effort to retrieve older information.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jammie
Medical Practice, 500+ employees
More than a year
Feb 01, 2024
Difficult to start
Difficult to start
Pros
Epic serves as an excellent EHR facilitating patient flow and consolidating all necessary information for providers in one convenient location.
Cons
Commencing the learning process for EpicCare demands time and patience.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Bryan
Hospital & Health Care, 500+ employees
Less than a year
Feb 01, 2024
Complete rubbish
Complete rubbish
Pros
Unfortunately I cannot find any redeeming qualities in this system. I advise against considering it.
Cons
Incorporating unnecessary forms into my routine adds over two hours of extra work daily.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Terence
Hospital & Health Care, 500+ employees
Less than 6 Months
Dec 01, 2023
Epic Review
Epic Review
Pros
Epic provides comprehensive patient information in one centralized location.
Cons
I occasionally struggle to locate tabs related to specific patients.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Hana
Hospital & Health Care, 1-10 employees
Less than 6 Months
Nov 01, 2023
Epic experience
Epic experience
Pros
The user-friendly interface and essential features like Care Everywhere greatly enhance patient care.
Cons
Dragons accuracy falters at times leading to numerous dictation errors.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mo
Medical Practice, 500+ employees
More than a year
Oct 01, 2023
Uganda epic care EMR
Uganda epic care EMR
Pros
Epics attributes include timeliness accuracy completeness efficiency and affordability.
Cons
EpicCare is laudable for being affordable accessible complete recognized and reliable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wangutusi
Telecommunications, 1-10 employees
More than a year
Oct 01, 2023
Positive reviews
Positive reviews
Pros
Accessing all patient information is effortless with Epic.
Cons
Occasional system stalls or document printing issues have been observed.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Roxanne
Hospital & Health Care, 1-10 employees
More than a year
Oct 01, 2023
Tons�o�clicks
Tons�o�clicks
Pros
I appreciate having access to other EMRs through Epic and the automatic capitalization feature for sentence beginnings.
Cons
I have some minor and major grievances regarding EpicCare. Minorly certain .HM phrases pull in the wrong date while majorly my user account was inexplicably disabled during a crucial moment disrupting my workflow significantly.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Elizabeth
Medical Practice, 11-50 employees
More than a year
Oct 01, 2023
Epic and Epic Rover Review
Epic and Epic Rover Review
Pros
The mobility of the app is commendable but I hope to see improvements and expansions especially regarding home health care.
Cons
Navigating Epic on the office computer can be daunting due to the multitude of pages to search through.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
Sep 01, 2023
Worst ever for front desk scheduling
Worst ever for front desk scheduling
Pros
The ability to prioritize the schedule by time or patient name is the sole feature I appreciate about Epic.
Cons
It seems imperative that the developers of EpicCare experience its usage firsthand to understand its shortcomings. The constant changes and introduction of features like bookit complicate tasks leading to errors and inefficiencies.
Ease of use
2
Value for money
2
Customer Support
6
Functionality
2
Katherine
Medical Practice, 11-50 employees
More than a year
Jul 01, 2023
EPIC charting in the hospital
EPIC charting in the hospital
Pros
This program is straightforward to navigate and reliable for nurse charting with easily accessible documentation.
Cons
The plethora of charting options coupled with extensive answer choices makes the process cumbersome. Simplifying options to the most common ones with a comment area for unique responses could enhance usability.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Kassandra
Hospital & Health Care, 101-500 employees
More than a year
Jun 01, 2023
Suboptimal at best
Suboptimal at best
Pros
Epics widespread usage across health systems facilitates cross-communication although its modular nature limits some interoperability.
Cons
EpicCare primarily designed for billing purposes falls short in catering to patient care needs. Its interface reminiscent of outdated software lacks user-friendliness and hides essential options under layers of tabs.
Ease of use
4
Value for money
3
Customer Support
2
Functionality
6
Asghar
Medical Practice, 500+ employees
More than a year
Jun 01, 2023
Has made my job easier
Has made my job easier
Pros
One-click solutions streamline navigation within the software eliminating the need for extensive searching.
Cons
Adjusting to the billing portion of Epic took some time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
Jun 01, 2023
Go-To EMR for our clinics chain
Go-To EMR for our clinics chain
Pros
Subscribing to EpicCare in late 2021 was the best choice we made for our IL chain of clinics, which all work on a centralized EHR system. No service lags or missing features. Complex patient charting and billing are a breeze!
Cons
A bit expensive but totally worth it (we got a good deal recommendation through Software Finder’s reps).
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Rod M.
Mountainwest Clinics, IL, Head Count: 100-115 employees
Apr 05, 2023
Epic
Epic
Pros
Even as a first-time user I found Epic easy to navigate and training was completed within a day.
Cons
It would be beneficial if Epic supported uploading for syngo and ambria.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LaDonna
Hospital & Health Care, 500+ employees
More than a year
Apr 01, 2023
One of the best
One of the best
Pros
Epic offers extensive capabilities for patient care making it easy to input review and protect patient information securely.
Cons
While Epic can be overwhelming especially for individuals less proficient with computers once mastered it facilitates smooth workflow.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Kim
Health, Wellness and Fitness, 51-100 employees
Less than a year
Mar 01, 2023
Great EMR
Great EMR
Pros
As the standard for electronic medical records Epics user-friendly interface enhances efficiency in the workplace.
Cons
The cost of Epic particularly for private practices leans towards the pricey side.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Solid choice for OB-GYN centers/clinics
Solid choice for OB-GYN centers/clinics
Pros
Epic is the top EHR choice in our book for OB-GYN patient-record taking and interdisciplinary history transfers. It delivers – whether we’re working on an emergency case or regular, out-patient, checkups; completely minimizing the need for manual entries.
Cons
Default plans are expensive; see if you can get a custom pricing arrangement for your practice (saves a TON in monthly charges).
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Caroline B. Z.
State Maternity Clinic, OH, 15-19 employees
Feb 28, 2023
Easiest, most intuitive charting software I've used to date
Easiest, most intuitive charting software I've used to date
Pros
Customizable charting features and seamless integration of outside patient information contribute to Epics appeal along with patient-friendly features like MyChart messaging.
Cons
Comparatively Epic still lacks the user-friendly appeal of non-EMR software like social media or HubSpot which offer more aesthetically pleasing and intuitive workflows.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Zachary
Hospital & Health Care, 500+ employees
More than a year
Feb 01, 2023
The most comprehensive EMR - period; requires a lot in payment.
The most comprehensive EMR - period; requires a lot in payment.
Pros
If you’ve got a decent budget and an appetite for securing the best EMR on the market, don’t look beyond EpicCare. It covers all the clinical workflow basics/bases and makes room for more!
Cons
The system can be ridiculously expensive, so smaller practices might want to look to other vendors. But if you’re a hospital chain or a specialty clinic that can afford the dollars, go for it.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Jeremiah P.
Healthbridges, CA, 15-19 Employees employees
Jan 09, 2023
User friendly EMR
User friendly EMR
Pros
The ease of use personalized options and frequent upgrades make Epic a valuable tool. The versatile search options are particularly helpful.
Cons
Enhancing the Epic inbasket messaging system with additional options such as direct access to the date of service or tracking provider addendums would improve efficiency.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Aparna
Hospital & Health Care, 500+ employees
More than a year
Jan 01, 2023
Epic is Aweful
Epic is Aweful
Pros
Billing and coding capabilities are a significant reason for Epics adoption.
Cons
Documenting visits with Epic proves time-consuming due to excessive clicks hard stops and convoluted workflows.
Ease of use
2
Value for money
6
Customer Support
4
Functionality
6
Benjamin
Medical Practice, 101-500 employees
More than a year
Jan 01, 2023
Great Inpatient system
Great Inpatient system
Pros
Compared to Cerner Epic is much simpler to use and offers comprehensive features.
Cons
Transitioning to an outpatient setting with Epic can incur significant costs.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Omar
Hospital & Health Care, 101-500 employees
More than a year
Jan 01, 2023
Ability for complete healthcare management via one software is a game changer.
Ability for complete healthcare management via one software is a game changer.
Pros
As both a clinical healthcare worker and manager Epic proves to be the ideal EMR for me. Its user-friendliness and versatility make it invaluable allowing customization of views and access levels to streamline tasks like order writing.
Cons
Considering how extensively integrated Epic is within healthcare services its high cost might not be justifiable for individual providers or small healthcare setups.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jessica
Hospital & Health Care, 500+ employees
More than a year
Dec 01, 2022
Best for Hospitals
Best for Hospitals
Pros
I have worked in several hospitals across America since I was a travel nurse. I have seen that most of them use EpicCare EMR and the PM systems. Out of the others I have used so far, I found EpicCare to be the easiest one. Its customizable and charting takes very little effort as well as time. The lab integration is fantastic.
Cons
We should be able to enlarge the readings so that all the information is being accessed and read at the same time on the same page.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Rebekka
Travel Nurse Across America, 1,001-5,000 employees employees
Nov 25, 2022
Works well for easy documentation
Works well for easy documentation
Pros
Epic offers a quick and straightforward documentation system for daily tasks.
Cons
Updates often seem to merely rearrange elements.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mary
Hospital & Health Care, 500+ employees
More than a year
Nov 01, 2022
good value
good value
Pros
I find it swift and efficient to work with.
Cons
Navigating through different sections can be time-consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynn
Hospital & Health Care, 500+ employees
More than a year
Nov 01, 2022
great was to get information for our patients
great was to get information for our patients
Pros
Accessing patient records including CT reports and medication lists is hassle-free with Epic especially when patients cant recall details.
Cons
Currently I cant pinpoint any areas for improvement.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
brandy
Medical Practice, 500+ employees
More than a year
Nov 01, 2022
Hard to navigate, but not terrible
Hard to navigate, but not terrible
Pros
Compared to Theranest Epic significantly enhances schedule management making my job much easier.
Cons
I wish there was a designated space for crafting treatment plans for behavioral health.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Brittany
Hospital & Health Care, 1-10 employees
Less than 6 Months
Nov 01, 2022
An Amazing EPIC experience
An Amazing EPIC experience
Pros
EpicCare is complex yet simplistic, but only in the best way. The system offers a wide number of functionalities. The good thing about Epic is that if one user is working on or reviewing a chart, it locks out anyone else from accessing it until that user has left that chart. Duplicating and merging different clients is easily done. The system, as a whole, is very well organized and easy to get acquainted with. Even the downtime procedure seems simple once learned.
Cons
Cannot think of anything I do not like about it. The system works wonders in all its roles for all fields.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jasmine
Providence Medford Medical Center, 10,000+ employees employees
Oct 10, 2022
Everyday user
Everyday user
Pros
As a Social Worker I find Epics multitude of features indispensable for daily tasks including charting notes secure chats assessments and more. Customizing the layout to display frequently used items adds to its utility.
Cons
The frequent updates and changes especially for newer users can be a tad frustrating.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ashley
Hospital & Health Care, 101-500 employees
More than a year
Oct 01, 2022
EPIC for charting
EPIC for charting
Pros
Once youre accustomed to it Epic proves quite user-friendly offering various ways to view patient charts which is beneficial for providers.
Cons
The abundance of tabs and toolbars sometimes makes it challenging to locate items. Continuous training is necessary to navigate effectively.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Julie
Mental Health Care, 500+ employees
More than a year
Oct 01, 2022
Great software
Great software
Pros
Epic serves as a user-friendly tool for coordinating care among different providers.
Cons
I honestly cant think of any drawbacks with Epic.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Danielle
Hospital & Health Care, 51-100 employees
More than a year
Oct 01, 2022
Harder to learn but full of useful features
Harder to learn but full of useful features
Pros
The seamless integration of medical records from external facilities using the same software is Epics standout feature. Its a lifesaver to access outside labs notes and results instantly.
Cons
Sometimes the plethora of features can be overwhelming. Having the option to opt out of certain features would aid in decluttering and focusing.
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
Shannon
Hospital & Health Care, 101-500 employees
More than a year
Oct 01, 2022
EpicCars EMar Review
EpicCars EMar Review
Pros
I find Epic very easy to use enabling efficient assessment and information retrieval.
Cons
I wonder if its possible to search notes by department although I havent attempted to explore this yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Oct 01, 2022
Epic
Epic
Pros
While still learning I appreciate Epics user-friendly interface and plethora of features which streamline charting.
Cons
Currently I dont have any issues to report. Like any EMR mastering it requires a learning curve.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Taylor
Health, Wellness and Fitness, 500+ employees
Less than 6 Months
Oct 01, 2022
Outstanding software
Outstanding software
Pros
We have used EPIC for years and I can safely say that it has been nothing but a blessing for us. Awesome reporting features along with other features as well.
Cons
It can get tricky sometimes in the start but overall it is great and we would highly recommend it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
James W
Practice Supervisor, 1,001-5,000 employees employees
Sep 24, 2022
High Quality Product.
High Quality Product.
Pros
EpicCare EMR software is excellent that one can find. It is of great quality. It is easy to use. For easy charting, there are many quick and easy shortcuts. It can be integrated with systems as well.
Cons
The training and the system itself are quite overwhelming at first. Onsite training would highly be recommended by me.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tim
Grand Rounds, 501-1,000 employees employees
Sep 10, 2022
On-point patient care and order tracking
On-point patient care and order tracking
Pros
I appreciate how flexible the EpicCare EMR is with tons of customization options, both in terms of UI and features. Additionally, it keeps track of your most recent orders, making it simple to reorder. It has easily been a real upgrade from our last EMR/EHR.
Cons
It offers an excellent search feature, but it still needs some improvements. And they update very frequently, which disrupts our normal work routine. They should collect a bunch of features and release a cumulative update package at fixed intervals.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Chris G.
Hospital & Healthcare, 1001-5000 employees employees
Sep 10, 2022
EPIC a great EMR experience
EPIC a great EMR experience
Pros
Epics customization options for patient charting smart keys and billing code assistance are particularly noteworthy especially for tasks like mental health intakes.
Cons
Certain billing codes like those for in-office injections can be perplexing to utilize with Epic.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Amy
Hospital & Health Care, 500+ employees
More than a year
Sep 01, 2022
Best EHR hands down
Best EHR hands down
Pros
Epics ease of use and functionality surpass other EHRs.
Cons
Becoming proficient with Epic requires extensive training due to its numerous upgrades and customizations which can be overwhelming.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brenna
Hospital & Health Care, 500+ employees
More than a year
Sep 01, 2022
The smart clinical information system
The smart clinical information system
Pros
Epics customization options and integration with multiple software platforms enhance user experience and eliminate the hassle of remembering multiple passwords.
Cons
Implementing categorization or tables within document review sections and other areas instead of displaying information as rows would enhance visual appeal and accessibility.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tenzin
Hospital & Health Care, 500+ employees
Less than 6 Months
Aug 01, 2022
Epic - Great idea, terrible in practice
Epic - Great idea, terrible in practice
Pros
Epics ability to share information between hospital systems and doctors significantly improves treatment consistency and accuracy.
Cons
The abundance of tabs drop-down boxes and limitations on documentation coupled with frequent freezing and errors pose usability challenges.
Ease of use
6
Value for money
4
Customer Support
2
Functionality
6
Ash
Hospital & Health Care, 500+ employees
Less than a year
Aug 01, 2022
Easy to use EMR
Easy to use EMR
Pros
I can personalize and arrange tabs and flowsheets to suit my preferences.
Cons
Im not fond of the frequent updates that alter the interface.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Hospital & Health Care, 500+ employees
More than a year
Aug 01, 2022
EPIC just works
EPIC just works
Pros
Once you navigate to the desired feature everything in Epic is fairly easy to find and use.
Cons
Understanding the slicer dicer program can be quite challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle
Health, Wellness and Fitness, 500+ employees
More than a year
Aug 01, 2022
Epic review
Epic review
Pros
Accessing flowsheets in Epic is straightforward and efficient.
Cons
No complaints except for the absence of the side bar which I believe should be reinstated.
Ease of use
8
Value for money
2
Customer Support
8
Functionality
6
Rima
Medical Practice, 500+ employees
More than a year
Aug 01, 2022
Filters
EpicCare Review
EpicCare Review
Pros
I find EpicCare incredibly user-friendly. It allows seamless navigation between patients labs and procedures enhancing efficiency.
Cons
As I navigate through EpicCare I find the scheduling aspect a bit tricky although I dont engage with scheduling frequently in my work.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Ben
Hospital & Health Care, 51-100 employees
Less than 6 Months
Mar 01, 2024
Always evolving to meet the needs of clinicians and patients
Always evolving to meet the needs of clinicians and patients
Pros
Epic consistently updates to streamline charting making it more efficient.
Cons
Ive encountered limitations while utilizing smart phrases within the SOAP note template for my daily notes.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Karina
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2024
User-friendly Service
User-friendly Service
Pros
Navigating EpicCare is a breeze thanks to its visually appealing and user-friendly design which promotes efficiency.
Cons
Im not particularly fond of the absence of a comprehensive user guide showcasing all the features of EpicCare. Despite knowing its myriad tools and resources especially beneficial in my role as a Research Coordinator discovering and optimizing their use without guidance proves challenging.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Aiya
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2024
Best EMR system available for inpatient
Best EMR system available for inpatient
Pros
Epics ease of use caters to both tech-savvy individuals and older generations. Smooth transitions and customization options benefit all users.
Cons
The experience with EpicCare can vary across different institutions resulting in slight differences when working at multiple sites.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Mar 01, 2024
Epic is my favorite system to use
Epic is my favorite system to use
Pros
The simplicity of Epic makes it effortless to use and all patient information is readily accessible within the chart.
Cons
Delving into patient charts often requires some effort to retrieve older information.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jammie
Medical Practice, 500+ employees
More than a year
Feb 01, 2024
Difficult to start
Difficult to start
Pros
Epic serves as an excellent EHR facilitating patient flow and consolidating all necessary information for providers in one convenient location.
Cons
Commencing the learning process for EpicCare demands time and patience.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Bryan
Hospital & Health Care, 500+ employees
Less than a year
Feb 01, 2024
Complete rubbish
Complete rubbish
Pros
Unfortunately I cannot find any redeeming qualities in this system. I advise against considering it.
Cons
Incorporating unnecessary forms into my routine adds over two hours of extra work daily.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Terence
Hospital & Health Care, 500+ employees
Less than 6 Months
Dec 01, 2023
Epic Review
Epic Review
Pros
Epic provides comprehensive patient information in one centralized location.
Cons
I occasionally struggle to locate tabs related to specific patients.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Hana
Hospital & Health Care, 1-10 employees
Less than 6 Months
Nov 01, 2023
Epic experience
Epic experience
Pros
The user-friendly interface and essential features like Care Everywhere greatly enhance patient care.
Cons
Dragons accuracy falters at times leading to numerous dictation errors.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mo
Medical Practice, 500+ employees
More than a year
Oct 01, 2023
Uganda epic care EMR
Uganda epic care EMR
Pros
Epics attributes include timeliness accuracy completeness efficiency and affordability.
Cons
EpicCare is laudable for being affordable accessible complete recognized and reliable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wangutusi
Telecommunications, 1-10 employees
More than a year
Oct 01, 2023
Positive reviews
Positive reviews
Pros
Accessing all patient information is effortless with Epic.
Cons
Occasional system stalls or document printing issues have been observed.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Roxanne
Hospital & Health Care, 1-10 employees
More than a year
Oct 01, 2023
Tons�o�clicks
Tons�o�clicks
Pros
I appreciate having access to other EMRs through Epic and the automatic capitalization feature for sentence beginnings.
Cons
I have some minor and major grievances regarding EpicCare. Minorly certain .HM phrases pull in the wrong date while majorly my user account was inexplicably disabled during a crucial moment disrupting my workflow significantly.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Elizabeth
Medical Practice, 11-50 employees
More than a year
Oct 01, 2023
Epic and Epic Rover Review
Epic and Epic Rover Review
Pros
The mobility of the app is commendable but I hope to see improvements and expansions especially regarding home health care.
Cons
Navigating Epic on the office computer can be daunting due to the multitude of pages to search through.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
Sep 01, 2023
Worst ever for front desk scheduling
Worst ever for front desk scheduling
Pros
The ability to prioritize the schedule by time or patient name is the sole feature I appreciate about Epic.
Cons
It seems imperative that the developers of EpicCare experience its usage firsthand to understand its shortcomings. The constant changes and introduction of features like bookit complicate tasks leading to errors and inefficiencies.
Ease of use
2
Value for money
2
Customer Support
6
Functionality
2
Katherine
Medical Practice, 11-50 employees
More than a year
Jul 01, 2023
EPIC charting in the hospital
EPIC charting in the hospital
Pros
This program is straightforward to navigate and reliable for nurse charting with easily accessible documentation.
Cons
The plethora of charting options coupled with extensive answer choices makes the process cumbersome. Simplifying options to the most common ones with a comment area for unique responses could enhance usability.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Kassandra
Hospital & Health Care, 101-500 employees
More than a year
Jun 01, 2023
Suboptimal at best
Suboptimal at best
Pros
Epics widespread usage across health systems facilitates cross-communication although its modular nature limits some interoperability.
Cons
EpicCare primarily designed for billing purposes falls short in catering to patient care needs. Its interface reminiscent of outdated software lacks user-friendliness and hides essential options under layers of tabs.
Ease of use
4
Value for money
3
Customer Support
2
Functionality
6
Asghar
Medical Practice, 500+ employees
More than a year
Jun 01, 2023
Has made my job easier
Has made my job easier
Pros
One-click solutions streamline navigation within the software eliminating the need for extensive searching.
Cons
Adjusting to the billing portion of Epic took some time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
Jun 01, 2023
Go-To EMR for our clinics chain
Go-To EMR for our clinics chain
Pros
Subscribing to EpicCare in late 2021 was the best choice we made for our IL chain of clinics, which all work on a centralized EHR system. No service lags or missing features. Complex patient charting and billing are a breeze!
Cons
A bit expensive but totally worth it (we got a good deal recommendation through Software Finder’s reps).
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Rod M.
Mountainwest Clinics, IL, Head Count: 100-115 employees
Apr 05, 2023
Epic
Epic
Pros
Even as a first-time user I found Epic easy to navigate and training was completed within a day.
Cons
It would be beneficial if Epic supported uploading for syngo and ambria.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LaDonna
Hospital & Health Care, 500+ employees
More than a year
Apr 01, 2023
One of the best
One of the best
Pros
Epic offers extensive capabilities for patient care making it easy to input review and protect patient information securely.
Cons
While Epic can be overwhelming especially for individuals less proficient with computers once mastered it facilitates smooth workflow.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Kim
Health, Wellness and Fitness, 51-100 employees
Less than a year
Mar 01, 2023
Great EMR
Great EMR
Pros
As the standard for electronic medical records Epics user-friendly interface enhances efficiency in the workplace.
Cons
The cost of Epic particularly for private practices leans towards the pricey side.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Solid choice for OB-GYN centers/clinics
Solid choice for OB-GYN centers/clinics
Pros
Epic is the top EHR choice in our book for OB-GYN patient-record taking and interdisciplinary history transfers. It delivers – whether we’re working on an emergency case or regular, out-patient, checkups; completely minimizing the need for manual entries.
Cons
Default plans are expensive; see if you can get a custom pricing arrangement for your practice (saves a TON in monthly charges).
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Caroline B. Z.
State Maternity Clinic, OH, 15-19 employees
Feb 28, 2023
Easiest, most intuitive charting software I've used to date
Easiest, most intuitive charting software I've used to date
Pros
Customizable charting features and seamless integration of outside patient information contribute to Epics appeal along with patient-friendly features like MyChart messaging.
Cons
Comparatively Epic still lacks the user-friendly appeal of non-EMR software like social media or HubSpot which offer more aesthetically pleasing and intuitive workflows.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Zachary
Hospital & Health Care, 500+ employees
More than a year
Feb 01, 2023
The most comprehensive EMR - period; requires a lot in payment.
The most comprehensive EMR - period; requires a lot in payment.
Pros
If you’ve got a decent budget and an appetite for securing the best EMR on the market, don’t look beyond EpicCare. It covers all the clinical workflow basics/bases and makes room for more!
Cons
The system can be ridiculously expensive, so smaller practices might want to look to other vendors. But if you’re a hospital chain or a specialty clinic that can afford the dollars, go for it.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Jeremiah P.
Healthbridges, CA, 15-19 Employees employees
Jan 09, 2023
User friendly EMR
User friendly EMR
Pros
The ease of use personalized options and frequent upgrades make Epic a valuable tool. The versatile search options are particularly helpful.
Cons
Enhancing the Epic inbasket messaging system with additional options such as direct access to the date of service or tracking provider addendums would improve efficiency.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Aparna
Hospital & Health Care, 500+ employees
More than a year
Jan 01, 2023
Epic is Aweful
Epic is Aweful
Pros
Billing and coding capabilities are a significant reason for Epics adoption.
Cons
Documenting visits with Epic proves time-consuming due to excessive clicks hard stops and convoluted workflows.
Ease of use
2
Value for money
6
Customer Support
4
Functionality
6
Benjamin
Medical Practice, 101-500 employees
More than a year
Jan 01, 2023
Great Inpatient system
Great Inpatient system
Pros
Compared to Cerner Epic is much simpler to use and offers comprehensive features.
Cons
Transitioning to an outpatient setting with Epic can incur significant costs.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Omar
Hospital & Health Care, 101-500 employees
More than a year
Jan 01, 2023
Ability for complete healthcare management via one software is a game changer.
Ability for complete healthcare management via one software is a game changer.
Pros
As both a clinical healthcare worker and manager Epic proves to be the ideal EMR for me. Its user-friendliness and versatility make it invaluable allowing customization of views and access levels to streamline tasks like order writing.
Cons
Considering how extensively integrated Epic is within healthcare services its high cost might not be justifiable for individual providers or small healthcare setups.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jessica
Hospital & Health Care, 500+ employees
More than a year
Dec 01, 2022
Best for Hospitals
Best for Hospitals
Pros
I have worked in several hospitals across America since I was a travel nurse. I have seen that most of them use EpicCare EMR and the PM systems. Out of the others I have used so far, I found EpicCare to be the easiest one. Its customizable and charting takes very little effort as well as time. The lab integration is fantastic.
Cons
We should be able to enlarge the readings so that all the information is being accessed and read at the same time on the same page.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Rebekka
Travel Nurse Across America, 1,001-5,000 employees employees
Nov 25, 2022
Works well for easy documentation
Works well for easy documentation
Pros
Epic offers a quick and straightforward documentation system for daily tasks.
Cons
Updates often seem to merely rearrange elements.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mary
Hospital & Health Care, 500+ employees
More than a year
Nov 01, 2022
good value
good value
Pros
I find it swift and efficient to work with.
Cons
Navigating through different sections can be time-consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynn
Hospital & Health Care, 500+ employees
More than a year
Nov 01, 2022
great was to get information for our patients
great was to get information for our patients
Pros
Accessing patient records including CT reports and medication lists is hassle-free with Epic especially when patients cant recall details.
Cons
Currently I cant pinpoint any areas for improvement.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
brandy
Medical Practice, 500+ employees
More than a year
Nov 01, 2022
Hard to navigate, but not terrible
Hard to navigate, but not terrible
Pros
Compared to Theranest Epic significantly enhances schedule management making my job much easier.
Cons
I wish there was a designated space for crafting treatment plans for behavioral health.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Brittany
Hospital & Health Care, 1-10 employees
Less than 6 Months
Nov 01, 2022
An Amazing EPIC experience
An Amazing EPIC experience
Pros
EpicCare is complex yet simplistic, but only in the best way. The system offers a wide number of functionalities. The good thing about Epic is that if one user is working on or reviewing a chart, it locks out anyone else from accessing it until that user has left that chart. Duplicating and merging different clients is easily done. The system, as a whole, is very well organized and easy to get acquainted with. Even the downtime procedure seems simple once learned.
Cons
Cannot think of anything I do not like about it. The system works wonders in all its roles for all fields.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jasmine
Providence Medford Medical Center, 10,000+ employees employees
Oct 10, 2022
Everyday user
Everyday user
Pros
As a Social Worker I find Epics multitude of features indispensable for daily tasks including charting notes secure chats assessments and more. Customizing the layout to display frequently used items adds to its utility.
Cons
The frequent updates and changes especially for newer users can be a tad frustrating.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ashley
Hospital & Health Care, 101-500 employees
More than a year
Oct 01, 2022
EPIC for charting
EPIC for charting
Pros
Once youre accustomed to it Epic proves quite user-friendly offering various ways to view patient charts which is beneficial for providers.
Cons
The abundance of tabs and toolbars sometimes makes it challenging to locate items. Continuous training is necessary to navigate effectively.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Julie
Mental Health Care, 500+ employees
More than a year
Oct 01, 2022
Great software
Great software
Pros
Epic serves as a user-friendly tool for coordinating care among different providers.
Cons
I honestly cant think of any drawbacks with Epic.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Danielle
Hospital & Health Care, 51-100 employees
More than a year
Oct 01, 2022
Harder to learn but full of useful features
Harder to learn but full of useful features
Pros
The seamless integration of medical records from external facilities using the same software is Epics standout feature. Its a lifesaver to access outside labs notes and results instantly.
Cons
Sometimes the plethora of features can be overwhelming. Having the option to opt out of certain features would aid in decluttering and focusing.
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
Shannon
Hospital & Health Care, 101-500 employees
More than a year
Oct 01, 2022
EpicCars EMar Review
EpicCars EMar Review
Pros
I find Epic very easy to use enabling efficient assessment and information retrieval.
Cons
I wonder if its possible to search notes by department although I havent attempted to explore this yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Oct 01, 2022
Epic
Epic
Pros
While still learning I appreciate Epics user-friendly interface and plethora of features which streamline charting.
Cons
Currently I dont have any issues to report. Like any EMR mastering it requires a learning curve.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Taylor
Health, Wellness and Fitness, 500+ employees
Less than 6 Months
Oct 01, 2022
Outstanding software
Outstanding software
Pros
We have used EPIC for years and I can safely say that it has been nothing but a blessing for us. Awesome reporting features along with other features as well.
Cons
It can get tricky sometimes in the start but overall it is great and we would highly recommend it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
James W
Practice Supervisor, 1,001-5,000 employees employees
Sep 24, 2022
High Quality Product.
High Quality Product.
Pros
EpicCare EMR software is excellent that one can find. It is of great quality. It is easy to use. For easy charting, there are many quick and easy shortcuts. It can be integrated with systems as well.
Cons
The training and the system itself are quite overwhelming at first. Onsite training would highly be recommended by me.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tim
Grand Rounds, 501-1,000 employees employees
Sep 10, 2022
On-point patient care and order tracking
On-point patient care and order tracking
Pros
I appreciate how flexible the EpicCare EMR is with tons of customization options, both in terms of UI and features. Additionally, it keeps track of your most recent orders, making it simple to reorder. It has easily been a real upgrade from our last EMR/EHR.
Cons
It offers an excellent search feature, but it still needs some improvements. And they update very frequently, which disrupts our normal work routine. They should collect a bunch of features and release a cumulative update package at fixed intervals.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Chris G.
Hospital & Healthcare, 1001-5000 employees employees
Sep 10, 2022
EPIC a great EMR experience
EPIC a great EMR experience
Pros
Epics customization options for patient charting smart keys and billing code assistance are particularly noteworthy especially for tasks like mental health intakes.
Cons
Certain billing codes like those for in-office injections can be perplexing to utilize with Epic.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Amy
Hospital & Health Care, 500+ employees
More than a year
Sep 01, 2022
Best EHR hands down
Best EHR hands down
Pros
Epics ease of use and functionality surpass other EHRs.
Cons
Becoming proficient with Epic requires extensive training due to its numerous upgrades and customizations which can be overwhelming.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brenna
Hospital & Health Care, 500+ employees
More than a year
Sep 01, 2022
The smart clinical information system
The smart clinical information system
Pros
Epics customization options and integration with multiple software platforms enhance user experience and eliminate the hassle of remembering multiple passwords.
Cons
Implementing categorization or tables within document review sections and other areas instead of displaying information as rows would enhance visual appeal and accessibility.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tenzin
Hospital & Health Care, 500+ employees
Less than 6 Months
Aug 01, 2022
Epic - Great idea, terrible in practice
Epic - Great idea, terrible in practice
Pros
Epics ability to share information between hospital systems and doctors significantly improves treatment consistency and accuracy.
Cons
The abundance of tabs drop-down boxes and limitations on documentation coupled with frequent freezing and errors pose usability challenges.
Ease of use
6
Value for money
4
Customer Support
2
Functionality
6
Ash
Hospital & Health Care, 500+ employees
Less than a year
Aug 01, 2022
Easy to use EMR
Easy to use EMR
Pros
I can personalize and arrange tabs and flowsheets to suit my preferences.
Cons
Im not fond of the frequent updates that alter the interface.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Hospital & Health Care, 500+ employees
More than a year
Aug 01, 2022
EPIC just works
EPIC just works
Pros
Once you navigate to the desired feature everything in Epic is fairly easy to find and use.
Cons
Understanding the slicer dicer program can be quite challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle
Health, Wellness and Fitness, 500+ employees
More than a year
Aug 01, 2022
Epic review
Epic review
Pros
Accessing flowsheets in Epic is straightforward and efficient.
Cons
No complaints except for the absence of the side bar which I believe should be reinstated.
Ease of use
8
Value for money
2
Customer Support
8
Functionality
6
Rima
Medical Practice, 500+ employees
More than a year
Aug 01, 2022