Total 516 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

34%

3

Stars

9%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

R

Radhika

Care2Cure, 500+ employees

4.0
September 2016

Physical Therapy

Pros

It connects all the physicians, nurses and office staff from different disciplines, in a very organized manner.

Cons

Writing physical therapy notes is very time-consuming, plus there isnt much space available to write comments.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Jacqueline

WellBeingMD, 1-10 employees

1.0
May 2016

Diversity and range

Pros

the diversity of features makes it stand out of other systems and it was a delightful change switching to it.

Cons

The demo is little off and it took a lot of time to understand the system completely and get to the real work

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

2

S

Sarah

Heart and Solutions, N/A employees

4.0
May 2016

Robust software

Pros

It is user-friendly and does not take much time to learn it, you will easily get along with Epic EHR system. It is a very strong system. It is filled with robust features and navigation is very easy and simple.

Cons

There isnt a con as such, but the system is very deep and detailed, to completely learn all the functions and features of the system will definitely take quite a while.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CD

Caleb D.

Medical Practice, N/A employees

More than a year

5.0
April 2015

One of the simplest platforms to operate

Pros

For me, Epic stands out as one of the simplest platforms to operate and I have been able to configure it to satisfy the requirements of large healthcare organizations as well as small doctors' practices.

Cons

One issue I have with Epic is that it doesn't play well with anesthesia coding and billing devices, so compatibility with anesthesia codes and related chargers is lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP

Julie P.

Medical Practice, N/A employees

Free Trial

5.0
March 2015

Strong accountability and simple navigation

Pros

I really like the strong accountability and simple navigation. It makes reviewing pts charts far simpler than with other systems and I especially like the Care Everywhere feature.

Cons

Honestly, I haven't come across anything about this product that I dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeanne

Hospital & Health Care, N/A employees

Free Trial

4.0
March 2015

Fairly easy to pick up and use

Pros

It is fairly easy to pick up and use. It provides all the details I need to pull up patient medical history, test results, drug references and both new and past orders.

Cons

The instructions for using the product were pretty poor. I kept searching because there was no back button, seriously there isn't one. The procedure documentation has way too many columns. And what happened to care plans? They seem to be disappearing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DM

Delores M.

Medical Practice, N/A employees

Free Trial

4.0
March 2015

Excellent flexibility and interoperability

Pros

I have found this platform offers excellent flexibility and strong interoperability across healthcare settings.

Cons

Because the platform derives from the ambulatory suite, I find many inpatient features feel irrelevant.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

P

Phillip

Medical Practice, N/A employees

Free Trial

3.0
March 2015

Brings everything together but slow

Pros

I find that Epic brings nearly every aspect of EHR and practice management together into a single interface.

Cons

In my experience it can be slow in larger practices and I feel there's an excessive amount of direct data entry expected from physicians and nurse practitioners for the tasks I would typically have a nurse assistant or medical technician handle.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

R

Ronda

Medical Practice, N/A employees

Free Trial

4.0
March 2015

Easily find way around careeverywhere

Pros

Because it's like other platforms, I can easily find my way around CareEverywhere for coordinating patient care

Cons

I find it requires far too many clicks to accomplish basic tasks as I often have to re-enter the same information across several different screens

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Medical Practice, N/A employees

Free Trial

4.0
March 2015

Connect with other hospitals easily

Pros

One feature I really appreciate is that I can connect with other hospitals and clinics using CareEverywhere which makes sharing patient information much easier.

Cons

However, I struggle to transfer my smartphrases and personal preferences from one Epic site to a different Epic account tied to another facility or health care organization and it's not simple.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JV

Joseph V.

Medical Practice, N/A employees

Free Trial

4.0
February 2015

Comprehensive integrated system

Pros

From my experience, it's a comprehensive integrated system that stores patient-specific details instead of being limited only to individual faces.

Cons

I get frustrated with how many clicks and form fields are required and the system won't accept misspelled medication names or diagnoses which makes data entry unforgiving.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Sanja

Hospital & Health Care, N/A employees

Free Trial

4.0
February 2015

Consolidates information in one place

Pros

As an end user, I didn't get to pick the software as my hospital made the choice, so I am simply using what the organization has adopted.

Cons

I like it for the exact reason it exists such as it consolidates information in one place and helps prevent duplication, repetitive entry and the endless busy work that old charting required.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KM

Kat M.

Medical Practice, N/A employees

Free Trial

5.0
February 2015

Easy to use with outstanding support

Pros

The application easy to use and the vendor provides outstanding technical support whenever I need help.

Cons

To be honest, there's nothing I can think of that I actually dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HW

Hyunjoo w.

Medical Practice, N/A employees

Free Trial

5.0
February 2015

Extremely user friendly and unified

Pros

I have found the interface extremely user friendly and quick to learn, so it did not take me long to feel comfortable using it. It's a single, unified system where I can place orders and manage charting and I can pull all of the patient data from other hospitals running EpicCare.

Cons

Honestly, I cannot think of anything about the product that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ET

Eleni t.

Medical Practice, N/A employees

Free Trial

2.0
February 2015

Not user friendly for lab results

Pros

With this system I can create electronic charts, so I am able to communicate with other providers and with patients effectively.

Cons

The interface is not user friendly so it's hard for me to pull up lab results, there are too many scattered buttons and it fragments information across different places.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

AK

Amanda K.

Medical Practice, N/A employees

Free Trial

4.0
February 2015

Quite user friendly and easy

Pros

It's quite user friendly and easy to pick up. I don't really have another product to compare it with.

Cons

Honestly, I am not entirely certain. The workflow moves along smoothly and there's support available whenever I need it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10