eTherapyDocs Software

eTherapyDocs Software Reviews

25 Reviews

Overall Rating

4.7

25 Reviews

Rating Distribution

5

star

(19)

4

star

(4)

3

star

(2)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

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Filters

Common Sense Solution
Pros

We love that we can click on an appointment right from the calendar to get the documentation done. We also love that the color of the appointment changes once the documentation is complete. We got wonderful support from [sensitive content hidden]. He was very responsive anytime we reached out with a question or concern. He even added some minor edits so we could accomplish what we needed to.

Cons

If advanced reporting features are a top priority, this software might not be the ideal choice, as some of its reporting capabilities are not highly sophisticated.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Sarah

Hospital & Health Care, 1-10 employees

N/A

Apr 01, 2023

Therapist Friendly Practice Management Software
Pros

Extremely easy to use with easy to implement patient reminders which have greatly improved attendance!

Cons

The Plan of Care templates provided do not align with our practice letterhead, presenting a minor issue in terms of customization.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Denise

Health Wellness and Fitness, 1-10 employees

N/A

Jul 01, 2019

Great tool!
Pros

I think it was easy to access and use. Pretty simple to move around the system. I like having all the information in one place and that I can email parents directly.

Cons

The software's reliance on numerous drop-down boxes for inputting student data can be cumbersome, particularly for users unfamiliar with specific tabs.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Marissa

Hospital & Health Care, 11-50 employees

N/A

Jul 01, 2019

eTherapy
Pros

It was easy to record therapy notes daily. When the supervisor needed to share information, she could write a note for all too see.

Cons

Challenges arise in altering downloaded documents directly when handling tasks like mileage calculation.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Elrita

Primary/Secondary Education, 101-500 employees

N/A

Jul 01, 2019

Easy, efficient, eco-sensitive
Pros

eTherapyDocs is easy to use and increases efficiency in daily notes. Statistics are generated simply. All the client's information is in one place that's simple to access when out of the office. Electronic notes mean less paper/ ink used, so they're eco-notes!

Cons

The initial input of clients' information into the system can be time-consuming, although this is a common aspect across various systems, including paper-based ones.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Holly

Health Wellness and Fitness, 11-50 employees

N/A

Jul 01, 2019

eTherapyDocs: Great Product!
Pros

The software was very easy to use and then train others to use as well. We loved how it was able to be customized to our needs and also helped us to become more efficient in documentation and keeping a schedule. Most of the features worked very well for our team. Although we continue to keep hard copies having access online helped us as we are always on the go and can get online quickly. The best for us was the integration of record of travel. For reimbursement purposes, the software managed to create and produce a replica of our paperwork. This made it much easier for us to remain up to date and keep track of our travel.

Cons

Despite some users initially grappling with administrator privileges, especially for tasks like inputting new client data, the team gradually improved organization and reduced duplicate files. While there were limitations in producing certain analytical insights, overall satisfaction with the software prevailed.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pashe

Hospital & Health Care, 11-50 employees

N/A

Jun 01, 2019

Easy to use and customer service is amazing!
Pros

This software fits my needs as a pediatric therapist. Documents are easy to upload and later...access.

Cons

The desire to enter more billing codes within documents stands out as a preference for enhancement. Apart from that, there are no significant concerns.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Connie

Medical Practice, 1-10 employees

N/A

Jun 01, 2019

electronic records
Pros

Able to use on my phone to avoid bringing an I-Pad or computer into a home. Fairly easy to navigate and use. Able to access records quickly and from anywhere as needed.

Cons

There are no discernible drawbacks or dislikes associated with this software, indicating overall satisfaction.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Susan Pencille

Hospital & Health Care, 1-10 employees

N/A

Jun 01, 2019

Nice and easy to follow.
Pros

Streamlined and relevant to practice. It seemed to be common sense and helped save valuable time. Being able to work with clients more and not worry about paperwork is great.

Cons

Given the challenges of time constraints in evaluating numerous software options, remembering key features during reviews can be challenging.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Andrea

Mental Health Care, 1-10 employees

N/A

Dec 01, 2017

It's overall an easy program once you get to know it. Some of the features are counter-intuitive.
Pros

I like that I can use the build in schedule calendar, and the notes themselves are very straight-forward.

Cons

Some features like "print notes" and document uploading may be counterintuitive, requiring additional clicks to locate certain functions that are not frequently used.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Rachel

N/A, N/A employees

More than a year

Dec 01, 2017

Our company uses it for therapy service documentation. Customized and improving with caveats
Pros

-great overall -basic -does what you need -customer support and responsiveness are top-notch -love the calendar feature where I can see all my appointments and what I've edited (based on the appt. color) -love being able to save notes without signing, so I know what I need to finish up later

Cons

Suggestions for improvement include increasing sophistication, user-friendliness, and design. Users have encountered bugs in certain features, leading to the reliance on workarounds. Specific recommendations include resizable text boxes for notes, resizable fonts, enhanced privacy, offline access capability, and streamlined appointment editing.

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

gretchen

N/A, N/A employees

More than a year

Jul 01, 2017

The customer rep was very helpful. Always comes up with a solution to help.
Pros

How everything is able to be altered or fixed easily to suit the company's needs. The team is very attainable and the software is able to be altered rapidly.

Cons

Difficulties specific to our company's needs, particularly due to a large clientele, result in occasional system lags and slowness.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Gabriella

N/A, N/A employees

Less than a year

Jul 01, 2017

I work as an occupational therapist, and the transition to E-Therapy Docs has been fairly seamless.
Pros

I like the scheduling features and simple billing drop-downs, and it's been easy to turn in my time sheet each week.

Cons

While adapting to typing notes, there is a longing for the ability to add new clients independently without relying on administrative support.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Rachel

N/A, N/A employees

Less than a year

Jun 01, 2017

Once gaining some experience with edocs it has been much easier to use.
Pros

I do like that the therapist has the ability to print copies of progress notes to give to clients. Working with children, many parents like to track their progress and it helps them to be consistent with goals at home.

Cons

Manipulating regular therapy notes to align with service coordination duties is a minor inconvenience, though the software's flexibility allows for such adjustments.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Tracy

N/A, N/A employees

Less than a year

Jun 01, 2017

eTherapyDocs has been an easy and user-friendly transition to online documentation.
Pros

I like the ease of use. There has been frequent changes to the system within the past few months in order to specialize our system to my company's needs. It hasn't been frustrating to go through all of those changes and I seem to be able to find a solution quickly and efficiently. Our office's ability to contact support services has made this transition relatively pain-free!

Cons

The software's dependence on Wifi for use poses a limitation, and future improvements allowing offline note writing and efficient downloading are hoped for, especially in locations with unreliable internet service.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Nicole

N/A, N/A employees

Less than a year

Jun 01, 2017

This system has been easy for me to use and I have appreciated many aspects of it as a therapist!
Pros

It is well laid out, easy to understand, and straightforward to use. I like the flexibility of being able to add new billing codes and locations as service deliver changes. It seems to work well for our company and the wide diversity of clients and contexts we serve.

Cons

Acknowledging present limitations in analytical capabilities, there is optimism for potential improvements in the future.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Samantha

Health Wellness and Fitness, 11-50 employees

N/A

Jun 01, 2017

It's easy to use and fairly simple.
Pros

I like the calendar feature and the ease of entering notes as well as the quick ability to view goals.

Cons

Disliking the inability to dismiss alerts for expired documents on the home page and the need to incorporate personal documentation notes into direct treatment notes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Carin

Hospital & Health Care, 11-50 employees

N/A

Jun 01, 2017

It makes documenting sessions a lot more efficient than hand written notes.
Pros

It is time efficient and easy to use. It is also convenient that eTherapy Docs can be accessed on the web at any location, this cuts down on late hours at the clinic writing out notes.

Cons

Changes in the program, such as fields clearing for each new appointment, have introduced some inefficiencies compared to the initial ease of data retention for successive appointments.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Meghann

N/A, N/A employees

More than a year

Jun 01, 2017

Love eTherapyDocs! Our staff stays up to date on notes which improves billing and patient care.
Pros

Ease of use and ability to complete documentation from anywhere. The copy and paste goal function and the ease in which our billing agent can pull billing. It is easy to set up new staff and train them. Takes about 10 minutes to get a new employee up and running!

Cons

The reliance on workarounds prompts the suggestion for advancing the website to streamline functionality and reduce the need for such circumventions.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lori

Medical Devices, 1-10 employees

N/A

Jun 01, 2017

Organized!
Pros

This software helps organize my schedule and my notes. highly recommended.

Cons

The extensive use of drop-down boxes for inputting student data and potential difficulties in navigating certain tabs may pose challenges, particularly for users unfamiliar with the system.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lauren

N/A, N/A employees

Free Trial

Apr 01, 2015

Amazing product
Pros

The flexibility of eTherapyDocs allows me to write my notes and bill for services effectively and efficiently. I can review previous notes and therapy goals easily on the main screen permitting me to monitor a client's progress at every session. The program provides updates on plan of care expiration dates which helps to plan ahead for re-evaluations. The calendar offers access to all staff schedules and allows ease of communication and collaboration necessary to provide quality of care. It is a great product that I would highly recommend to any therapy practice.

Cons

Currently, there are no identifiable faults with this excellent tool, emphasizing its overall positive performance.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Linda

N/A, N/A employees

Free Trial

Apr 01, 2015

Awesome Product, Easy to Use
Pros

e-Therapy is so easy to use. I am the biller and have to pull charges every week to enter into Medisoft. This is the easiest program I have ever seen. It takes me about 60 seconds to pull the charges and print them out. How much easier can you get?

Cons

The challenges specific to the company's large clientele, including occasional system lags, are reiterated as considerations.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Vickie

N/A, N/A employees

Free Trial

Apr 01, 2015

Our therapy company has used eTherapy docs for the past 4-5 months.
Pros

It's a very good product because it user friendly and it eliminates me having tonshuffle paperwork because now all my documents are documented and uploaded in the program.

Cons

Slow internet connections may pose challenges for users of the cloud version, although substantial bandwidth may mitigate potential issues.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Nancy

N/A, N/A employees

Free Trial

Apr 01, 2015

Great online software, easy to access
Pros

Pros: ease of use; all records within Edocs for quick review and access to share with doctors or insurance companies; auto save feature, so no lost notes; goals visible in note writing to track patient's progress; web based so access anywhere with an internet connection.

Cons

Notable for its direct and easy implementation, the system stands out for its user-friendly onboarding process.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Chrissie

N/A, N/A employees

Free Trial

Apr 01, 2015

edocs review
Pros

User friendly program, the calendar with patient text reminders have significantly cut down our number of "no-shows." The view today's schedule gives a quick easy to see overview of the day's schedule . The ability to upload scanned documents and to print notes to a PDF file simplifies the prior authorization process for insurance companies.

Cons

Enhanced intuitiveness and user-friendliness are suggested for expediting the adaptation process, particularly for new users.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Shelly

N/A, N/A employees

Free Trial

Apr 01, 2015