Hospital & Health Care, 1-10 employees
“Common Sense Solution”
Pros
We love that we can click on an appointment right from the calendar to get the documentation done. We also love that the color of the appointment changes once the documentation is complete. We got wonderful support from [sensitive content hidden]. He was very responsive anytime we reached out with a question or concern. He even added some minor edits so we could accomplish what we needed to.
Cons
If advanced reporting features are a top priority, this software might not be the ideal choice, as some of its reporting capabilities are not highly sophisticated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 1-10 employees
“Therapist Friendly Practice Management Software”
Pros
Extremely easy to use with easy to implement patient reminders which have greatly improved attendance!
Cons
The Plan of Care templates provided do not align with our practice letterhead, presenting a minor issue in terms of customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
“Great tool!”
Pros
I think it was easy to access and use. Pretty simple to move around the system. I like having all the information in one place and that I can email parents directly.
Cons
The software's reliance on numerous drop-down boxes for inputting student data can be cumbersome, particularly for users unfamiliar with specific tabs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Medical Practice, 101-500 employees
“eTherapy”
Pros
It was easy to record therapy notes daily. When the supervisor needed to share information, she could write a note for all too see.
Cons
Challenges arise in altering downloaded documents directly when handling tasks like mileage calculation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 11-50 employees
“Easy, efficient, eco-sensitive”
Pros
eTherapyDocs is easy to use and increases efficiency in daily notes. Statistics are generated simply. All the client's information is in one place that's simple to access when out of the office. Electronic notes mean less paper/ ink used, so they're eco-notes!
Cons
The initial input of clients' information into the system can be time-consuming, although this is a common aspect across various systems, including paper-based ones.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 11-50 employees
“eTherapyDocs: Great Product!”
Pros
The software was very easy to use and then train others to use as well. We loved how it was able to be customized to our needs and also helped us to become more efficient in documentation and keeping a schedule. Most of the features worked very well for our team. Although we continue to keep hard copies having access online helped us as we are always on the go and can get online quickly. The best for us was the integration of record of travel. For reimbursement purposes, the software managed to create and produce a replica of our paperwork. This made it much easier for us to remain up to date and keep track of our travel.
Cons
Despite some users initially grappling with administrator privileges, especially for tasks like inputting new client data, the team gradually improved organization and reduced duplicate files. While there were limitations in producing certain analytical insights, overall satisfaction with the software prevailed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Medical Practice, 1-10 employees
“Easy to use and customer service is amazing!”
Pros
This software fits my needs as a pediatric therapist. Documents are easy to upload and later...access.
Cons
The desire to enter more billing codes within documents stands out as a preference for enhancement. Apart from that, there are no significant concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
“electronic records”
Pros
Able to use on my phone to avoid bringing an I-Pad or computer into a home. Fairly easy to navigate and use. Able to access records quickly and from anywhere as needed.
Cons
There are no discernible drawbacks or dislikes associated with this software, indicating overall satisfaction.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Mental Health Care, 1-10 employees
“Nice and easy to follow.”
Pros
Streamlined and relevant to practice. It seemed to be common sense and helped save valuable time. Being able to work with clients more and not worry about paperwork is great.
Cons
Given the challenges of time constraints in evaluating numerous software options, remembering key features during reviews can be challenging.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Not Specified, N/A employees
More than a year
“It's overall an easy program once you get to know it. Some of the features are counter-intuitive.”
Pros
I like that I can use the build in schedule calendar, and the notes themselves are very straight-forward.
Cons
Some features like "print notes" and document uploading may be counterintuitive, requiring additional clicks to locate certain functions that are not frequently used.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
More than a year
“Our company uses it for therapy service documentation. Customized and improving with caveats”
Pros
-great overall -basic -does what you need -customer support and responsiveness are top-notch -love the calendar feature where I can see all my appointments and what I've edited (based on the appt. color) -love being able to save notes without signing, so I know what I need to finish up later
Cons
Suggestions for improvement include increasing sophistication, user-friendliness, and design. Users have encountered bugs in certain features, leading to the reliance on workarounds. Specific recommendations include resizable text boxes for notes, resizable fonts, enhanced privacy, offline access capability, and streamlined appointment editing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Not Specified, N/A employees
Less than a year
“The customer rep was very helpful. Always comes up with a solution to help.”
Pros
How everything is able to be altered or fixed easily to suit the company's needs. The team is very attainable and the software is able to be altered rapidly.
Cons
Difficulties specific to our company's needs, particularly due to a large clientele, result in occasional system lags and slowness.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Less than a year
“I work as an occupational therapist, and the transition to E-Therapy Docs has been fairly seamless.”
Pros
I like the scheduling features and simple billing drop-downs, and it's been easy to turn in my time sheet each week.
Cons
While adapting to typing notes, there is a longing for the ability to add new clients independently without relying on administrative support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not Specified, N/A employees
Less than a year
“Once gaining some experience with edocs it has been much easier to use.”
Pros
I do like that the therapist has the ability to print copies of progress notes to give to clients. Working with children, many parents like to track their progress and it helps them to be consistent with goals at home.
Cons
Manipulating regular therapy notes to align with service coordination duties is a minor inconvenience, though the software's flexibility allows for such adjustments.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
Less than a year
“eTherapyDocs has been an easy and user-friendly transition to online documentation.”
Pros
I like the ease of use. There has been frequent changes to the system within the past few months in order to specialize our system to my company's needs. It hasn't been frustrating to go through all of those changes and I seem to be able to find a solution quickly and efficiently. Our office's ability to contact support services has made this transition relatively pain-free!
Cons
The software's dependence on Wifi for use poses a limitation, and future improvements allowing offline note writing and efficient downloading are hoped for, especially in locations with unreliable internet service.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 11-50 employees
“This system has been easy for me to use and I have appreciated many aspects of it as a therapist!”
Pros
It is well laid out, easy to understand, and simple to use. I like the flexibility of being able to add new billing codes and locations as service deliver changes. It seems to work well for our company and the wide diversity of clients and contexts we serve.
Cons
Acknowledging present limitations in analytical capabilities, there is optimism for potential improvements in the future.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 11-50 employees
“It's easy to use and fairly simple.”
Pros
I like the calendar feature and the ease of entering notes as well as the quick ability to view goals.
Cons
Disliking the inability to dismiss alerts for expired documents on the home page and the need to incorporate personal documentation notes into direct treatment notes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“It makes documenting sessions a lot more efficient than hand written notes.”
Pros
It is time efficient and easy to use. It is also convenient that eTherapy Docs can be accessed on the web at any location, this cuts down on late hours at the clinic writing out notes.
Cons
Changes in the program, such as fields clearing for each new appointment, have introduced some inefficiencies compared to the initial ease of data retention for successive appointments.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
“Love eTherapyDocs! Our staff stays up to date on notes which improves billing and patient care.”
Pros
Ease of use and ability to complete documentation from anywhere. The copy and paste goal function and the ease in which our billing agent can pull billing. It is easy to set up new staff and train them. Takes about 10 minutes to get a new employee up and running!
Cons
The reliance on workarounds prompts the suggestion for advancing the website to streamline functionality and reduce the need for such circumventions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Free Trial
“Organized!”
Pros
This software helps organize my schedule and my notes. highly recommended.
Cons
The extensive use of drop-down boxes for inputting student data and potential difficulties in navigating certain tabs may pose challenges, particularly for users unfamiliar with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10