Total 56 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

38%

3

Stars

9%

2

Stars

5%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

P

PAige

Medical Practice, 51-100 employees

More than a year

5.0
January 2019

Great Urgent Care EHR

Pros

I appreciate its ease of use and impeccable organization. Setting it up was a breeze.

Cons

The frequent changes and updates to the software can be either advantageous or disadvantageous depending on the situation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Christine

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2019

EMR FOR URGENT CARE

Pros

This software's superb user-friendliness and well-organized layout allow me to navigate through tabs and pages swiftly, freeing up more time to dedicate to patients and ensuring efficient phone interactions.

Cons

It is inconvenient that the software crashes a few times a week, especially when handling continuous phone calls. As someone working on the PM side and handling billing, I wish there was a smoother process for finalizing payments, particularly for current dates of service.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jill

Medical Practice, 11-50 employees

More than a year

5.0
January 2019

Physician

Pros

The system operates with remarkable speed and efficiency, ideal for the fast pace of urgent care settings.

Cons

the system tends to freeze more frequently than I'd prefer, causing delays in patient discharge from the clinic.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
January 2019

Great Software

Pros

Docutap's ease of use stood out to me. Each section's layout enhances charting efficiency.

Cons

I have not identified any drawbacks to this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Q

Questa

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2019

EHR love!!!

Pros

It is incredibly user-friendly and simplifies provider documentation. Having used DocuTap for nearly 7 years, I've enjoyed using it daily.

Cons

I can not think of any cons regarding this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Norma

Medical Practice, 11-50 employees

More than a year

4.0
January 2019

Urgent Care ease

Pros

Built specifically for urgent care workflows, there's no need to seek workarounds for occupational medicine or workers' comp cases.

Cons

The cost of the scanners required for file uploads can be prohibitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
January 2019

Docutap for beginners

Pros

Setting up profiles to download ROS is a breeze, and it keeps us up to date with codes. While there are a few too many clicks required, I appreciate features like medicine RX favorites.

Cons

Free text does not support higher billing codes, and medication management could be streamlined for efficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

2.0
January 2019

Room fo improvement

Pros

Specifically designed for urgent care clinics, it fulfills all the activities and requirements of such settings seamlessly.

Cons

I have found the interface to be quite unfriendly for users especially in occupational medicine settings.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

P

Philip

Medical Practice, 11-50 employees

More than a year

4.0
January 2019

DocuTap review

Pros

Designed with urgent care in mind, the software aims for minimal keystrokes to ensure reproducible and efficient processes. Setting up and deploying order sets is a straightforward process.

Cons

Searching for ICD codes is cumbersome, and there's no built-in dose calculator for pediatric medications.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anthony

Medical Practice, 1-10 employees

More than a year

5.0
January 2019

DocuTap Services for Urgent Care Review

Pros

The software lives up to its name; it's easy to use, just as Docu-And Just Tap on the flow sheet, and it's there. While there are minor issues I'll address shortly, overall usability is commendable.

Cons

At times, the network operates sluggishly, resulting in frustrating wait times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Alexis

Hospital & Health Care, 500+ employees

Less than a year

4.0
January 2019

Useful Software

Pros

Experity EHR is easy to use and the features are simple to learn.

Cons

I have come to know that the messaging system does not always catch issues when multiple patients are accidentally lsted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Steven

Medical Practice, 101-500 employees

More than a year

4.0
January 2019

Great software, but support and updates are not up to your standards.

Pros

Having an EMR specifically designed for urgent care facilities is fantastic. It is important for me to have a software vendor who understands our needs and limitations to ensure a stable and functional EMR. I also like that the interface is clean, user-friendly, and easy to train on.

Cons

Over the past year, I have noticed that the general support line has become less helpful. When I have a relatively simple issue, it now takes much longer to resolve. And whenever there is an update, I prepare myself for problems as I can almost always count on something being broken.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

L

LISA

Medical Practice, 51-100 employees

More than a year

5.0
January 2019

Experity from the begining to WOW!!!!

Pros

I have been using Experity EHR for 4 years and I absolutely love this software and the company. They are quite innovative, friendly and just great to work with. There is never a dull moment, with exciting new features and a team that clearly enjoys their jobs. I even visited Experity EHR in SD and if you get the chance go there for sure you will be sold!

Cons

I have no complaints as the adaptability of the system, no matter what stage my clinic is in it works. Whether its new, transitioning or growing things works for me in all situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Britton

Medical Practice, 11-50 employees

Less than a year

5.0
December 2018

We love Experity

Pros

For our Nurse Practitioners, the features of simple clicks significantly speeds up our process of getting patients in and out quickly.

Cons

I wish there was an easier way to find EOBs or attach them to the chart similar to how we handle patient test results that are printed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M

Michael

Medical Practice, 51-100 employees

Less than a year

4.0
December 2018

Experity Usage

Pros

Reviewing billing, filing claims and reconciling claims is very simple for me. Adding insurance and employers is also quite easy.

Cons

The reporting features including daily reports and denial management, need some improvement.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

T

Tina

Medical Practice, 51-100 employees

More than a year

4.0
December 2018

OCCUPATIONAL MEDICINE C+

Pros

Using this software is pretty easy. Anyone can pick it up. It truly stands out as one of the most user friendly systems I have ever used. I love all of its features.

Cons

Honestly, the customer service team and staff often lack knowledge about the occupational medicine functions and features. Although Experity has made significant improvements over the past five years and continues to do so, not all customer service representatives understand the occupational medicine aspects of the software. One major issue for me is with the invoices. As a practice with multiple locations, our invoices print one location per page, sometimes exceeding 10 pages. We need all charges listed in date order, regardless of the location visited. This setup leads to frequent short-paid or partially paid invoices because clients often overlook the last pages which causes me to spend extra time calling them to explain and request additional payments. It also increases our costs due to more paper use and additional postage and envelope costs for long invoices.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

5

Functionality

8

A

Anonymous

Hospital & Health Care, 51-100 employees

More than a year

4.0
December 2018

User Friendly Software

Pros

Experity software is very user friendly. I can easily check a patient in under 2 minutes.

Cons

I would really like it if we could scan an insurance card and have the information automatically populate the insurance sections. I wish we could make Experity entirely paperless so patients could simply enter their information on an iPad and it would instantly appear on our screen.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

ML

Mary Lou

Hospital & Health Care, 1-10 employees

Less than a year

5.0
December 2018

Best Urgent Care EMR ever!

Pros

Experity is the most efficient, professional and user-friendly EMR I have ever used.

Cons

There is nothing I can really complain about because there is a lot to learn here

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Medical Practice, 11-50 employees

Less than a year

3.0
December 2018

Experity review

Pros

I really like how simple and easy it is to handle discharge paperwork and send prescriptions.

Cons

Writing an encounter note takes a long time for me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

K

Kristen

Medical Practice, 51-100 employees

More than a year

4.0
December 2018

My Opinion

Pros

It is much easier to use now that most symptoms have been added.

Cons

Sometimes, I have difficulty finding all the surgeries.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8