Eyepagasus Reviews: Insider Insights on What Users Really Think

Pros

Easy to use and understand

Cons

there were lots of bugs, the customer support was inefficient, I tried asking for help about something but I end up with doubling up my work load

Pros

I find it easy to use, and it is fully customizable to suit my individual needs.

Cons

The schedule has some limitations but knowing this company theyll continue to improve it.

Pros

I really appreciate how the program allows me to customize it to meet our specific needs. It provides a lot of flexibility.

Cons

I have had zero complaints about EyePegasus.

Pros

EyePegasus has been a gamechanger for me and my staff. Our patients love using the iPads and often compliment us for implementing such a modern system. With the iPad in hand I can easily move around the practice and communicate with my team and patients while having access to their medical charts. It's great to be able to customize exam flow templates and make changes onthefly. The software's coding system is quick and I can easily look up any missing codes online. The patient appointment reminders and recall features are also fantastic. What's more the customer service team is always available to address our concerns and suggestions. Printing prescriptions directly from the iPad in the exam room has saved us a lot of time and the software's affordability is also a plus. Having used various other software programs in the past EyePegasus stands out as the best by far.

Cons

The software is excellent and any concerns I have had are promptly addressed by the customer service team. The only issue I have encountered is the inability to customize text options for the degrees of rotation on soft contact lens fittings. It would be great to have this feature added as well as the option to choose between left and right instead of nasal and temporal. However I have already mentioned this to the software team and I am confident that they will address these concerns in future updates.

Pros

Charting on the iPad is a great experience for me, and patients are impressed with the iPad check-ins. I find the software impressive and user-friendly, which makes charting much faster than using paper. The customer service has been exceptional, always providing helpful support.

Cons

The reports are adequate for now but I've been informed theyre working on improving them. I'm eager to see the new reports.

Pros

Practice management software has significantly increased office efficiency and the transition has been smooth. Customizing the EHR to fit my workflow is effortless and the entire software is intuitive. Plus its affordable and the support is excellent.

Cons

Its too early to make a definitive judgment but I haven't encountered any issues so far. My networks a bit sluggish but thats more of a network problem than a software one.

Pros

Transitioning to this software has been much easier compared to my previous one. The workflow is faster and the preset setup and onsite training were excellent. Face-to-face training sessions are invaluable and our reps keep the staff motivated and engaged. Doctors new to EHR adapt quickly hitting the ground running faster than with other programs.

Cons

Compared to the software I used before, this company and its product are relatively new, so there might be a few missing features. However, I am impressed by the rapid rollout of updates and how they genuinely take user input into account to improve the product.

Pros

The dedicated iPad EHR design is fantastic allowing me to input my own exam findings and preload treatment plans. Capturing ROS via the waiting room and importing data to EHR is seamless. I appreciate the ability to create personalized exam templates. My staff loves the appointment reminders sent via text automated calls and emails.

Cons

EyePegasus automatically sends patient recalls one year after exams which is great for routine care but occasionally tricky for my medically-focused patients. I often need more flexibility in the recall schedule which I believe they're addressing soon. The EyePegasus team has been receptive to fixing issues like this which is reassuring.

Pros

Its incredibly user-friendly even the least computer-literate staff can grasp it. The iPad check-in and automated patient reminders save significant time. The customizable exam templates allow the doctor to efficiently fill out and sign charts often between patients eliminating the need for after-hours work. Customer support is excellent and theyre continuously adding new features and improvements.

Cons

The only downside I can think of is that EyePegasus might lack a couple of features compared to more established EHR systems at least for now. However in the nine months since we joined they have rolled out numerous new features we suggested improved existing ones and shared plans for more. EyePegasus truly values feedback and acts quickly to implement it. While there are occasional moments when we wish for additional features this minor downside is outweighed by their openness to user input a stark contrast to my previous EHR experience.

Pros

I find it easy to use and flexible, which has made it possible to maintain a paperless environment. It's really helpful in reducing the need for physical documents and streamlining our processes.

Cons

I can't currently adjust set options but they've assured me they can add them if necessary.