EZClaim Reviews

“elite billing

Pros

Very organized and easy-to-use software that covers all my billing needs. Great job with registration, claims creation, and statement abilities.

Cons

Not much I dislike, but I would like to see the ability to combine statements for the same guarantor (pediatric billing). I did also like to click on a payment posted in the claim and see the EOB again, like in the posting screen.

“Lifesavers!

Pros

The ease of use. I could teach a non-computer-literate person to use the system quickly and easily. The tutorials are awesome.

Cons

There's nothing I don't like about it.

“Complete Medical Billing System

Pros

Quick and easy to set up and start using. Great support, you can always talk to a person who is kind and helpful. There are many integrated apps and services. We use the clearinghouse TriZetto Provider Solutions, which makes electronic billing simple.

Cons

In a previous version of EZClaim, you could check for updates and download them. Now you must call Support and ask for an update link to be emailed to you.

“EZ Claim is great

Pros

I run a billing company, and I have nothing bad to say about EZ Claim. Whenever a client asks me about software/EHR systems, I always tell them to look at EZ Claim first. The billing part of my work is very easy to do within this program. The reports are comprehensive and easy to understand. The two times I have needed tech support in over two years of being an EZ Claim customer, there was a live person on the phone within a minute, and my problem was resolved quickly.

Cons

There has not been anything I do not like about EZClaim.

“Shelley Gildwarg

Pros

Simple to use, great customer service, and reliable.

Cons

There are many features I don't know how to use, and there are outages at times.

“Great software. Easy peasy

Pros

Easy setup, budget-friendly, and straightforward to use.

Cons

The connection through STEM and TRIZETTO.

“Easy to use and GREAT support

Pros

Simple to use, and the staff goes the extra mile to assist.

Cons

I wish I could see previous or terminated insurances for a patient and copy insurance information from one family member to another.

“Director of Finance

Pros

Reports drop to Excel or Google Sheets, and it is fairly easy to navigate.

Cons

Not all payments are automatically entered into the system. We have to manually update many received payments. I did like an easier drop of reports with the push of a button instead of cut and paste from Libre.

“Helpful for Medicare DME billing

Pros

This software has made it easy to track and reconcile our DME claims with multiple payers.

Cons

It took some time to learn all the details of the system, but overall, it has worked well for us.

“PROHEALTH

Pros

Easy to use and it is exactly what it says - straightforward to use with excellent reporting.

Cons

There is nothing I do not like, really. It does what I need it to do.

“Ezclaim

Pros

I love the cost structure for the billing software and how easy it is to use. The support and their quick response times are great.

Cons

I would like to see new features released faster, but I understand the amount of testing that needs to be done.

“EZClaims=EZ

Pros

The ability to easily switch between provider databases with a click of a button was a major feature I was looking for. Being able to switch databases so quickly makes a big difference when on a call with a provider or patient in another database.

Cons

I would like to see a more updated UI. The interface looks like its from a Windows 98 system. A more modern look would be wonderful.

“Long time user--roughly 15 years??

Pros

Simple to use and great for extracting information.

Cons

I have to pay a monthly subscription. I've been with EZ for over a decade. We have a local version, but to get upgrades, we have to subscribe to a yearly support fee that's very expensive for a company that has only needed support a few times. I would suggest a per-ticket price for support rather than $1000/year just in case you need it.

“EZClaim Advanced

Pros

The billing and scheduling software is simple to use.

Cons

I have not gone live with EZClaim Premier scheduling and billing software yet.

“Simply the best

Pros

Customization is a key selling point. I don't like when something I purchase restricts me, and EZClaim lets me take charge. That's my main reason for choosing them.

Cons

Honestly, anything that's ever been an issue, EZClaim has resolved in one way or another, so: nothing.

“Hate it

Pros

There is nothing I like about the new Premier version.

Cons

You took something easy to use and made it so complicated. I dread using this system now.

“A terrific product, with stupendous support and decades of successful experience using it!

Pros

The features are stable, reliable, and sound. What more can you ask for? The software is continually improving. I have been a loyal and satisfied customer for many years.

Cons

There's nothing not to love. It integrates readily with my work. My only wish is that Intuit/QuickBooks would be more willing to interface with EZClaim's database so we could use one portal for inputting claims data and creating payroll data. I won't hold my breath, but that would be awesome!

“EZClaim Billing Software Review

Pros

This product was much easier to use compared to other billing software we have tried. The templates, in particular, make the billing process quick and simple.

Cons

It would be useful to create folders to group patients by location. It would also be helpful to have short instructional videos on specific tasks or topics instead of signing up for a whole webinar. Additionally, requiring a 9-digit zip code to file is frustrating, as most people do not know the last four digits, so we spend a lot of time looking those up.

“Great Option for DIYers

Pros

I like that there are multiple pathways for getting things done and that the reporting system is robust.

Cons

I wish the codes returned in RMTs were more plain-language so we did know how to handle rejections.

“EZClaim Review

Pros

Easy to navigate, great customer support, and smooth transition from the old database to the new system.

Cons

Just ironing out some of the small details. I wish there was more one-on-one training time or that I had been informed about the small items upfront. It would have made claim filing and statements smoother.