EZClaim Medical Billing Software

Mental Health Outpatient Private Practice, Sole Proprietor, Owner

Pros

Filling out the claims sections of the software is straightforward.

Cons

Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash Billing program has been very challenging! I dislike having to log in to each program separately to check what I need. It should be seamless for me! Navigating separate websites with different usernames and passwords is a complete hassle!

Great software

Pros

I love the reports. There are many different reports to use, which makes reviewing analytics easier.

Cons

I wish there was a way to quickly search at the top of the screen to find a patients balance. This would help my front office staff tell patients their balance without knowing much about billing in EZClaim.

User friendly platform

Pros

This claims software is pretty intuitive. I've been using it for seven years and have experience with both the older version and the current Premier version. The sorting and filtering features are very useful for organizing claims.

Cons

I wish there were different options to delete multiple authorizations instead of one at a time.

ICAN

Pros

The homepage makes it very easy to navigate. I really like the tabs for navigating the program.

Cons

No difficulties with integration. I cannot think of anything that needs changing for what we use the program for.

A winning package!

Pros

The software is full-featured, and the integration with our clearinghouse is nearly seamless. Their customer support is quick and responsive; overall, its a very well-designed product.

Cons

There is not much to dislike about this! Great product, great value, and great service!

Adaptable Software

Pros

I find that I can use Ezclaim to bill for various types of practices. It works for chiropractic and physical therapy billing, and I have also used it for billing doctor visits, labs, and radiology.

Cons

I think there should be more report options and a way to store expired primary insurance when it becomes inactive.

Good and reliable application

Pros

Easy to use and sends claims to insurance very quickly.

Cons

I like future sent claims and posting features.

Medical billing software winner

Pros

Simple to use, excellent report options, reliable, and top-notch customer service.

Cons

Some minor issues with insurance carriers' claims and their unique characteristics. Limits on reconciling secondary insurance coverage claims.

Amazing Software!

Pros

This software is so easy to use and very accessible for multitasking!

Cons

Everything is good!! No complaints :) Love this software!!

Switching from EzClaim Advanced to EzClaim Premier

Pros

Our business has used Ezclaim Advanced for many years, and it worked well for us. We upgraded to Ezclaim Premier when Advanced was no longer supported. The new program can do electronic billing directly and auto-post ERAs into the software, saving time on manual data entry. It is also nice to type in a client name to search using the grid features instead of scrolling through long lists to find claims and information.

Cons

Switching from Ezclaim Advanced to Ezclaim Premier was much more complicated and time-consuming than we expected. The new program requires a lot more training for new users to become confident because its more complex. While it's customizable in many ways, it's also inflexible in others, which has been challenging when certain features do not match our practice's needs. It takes more practice to figure out where everything is and how to complete tasks compared to the simpler Advanced version. We liked the simplicity of some features in Advanced that seem unnecessarily complicated in Premier. However, with increased use, it has become more familiar and less cumbersome. One feature change that added extra work for us is that copays and upfront payments in the Ezclaim Scheduler don't automatically carry over to claim creation. We have to go back and disperse payments entered into the scheduler later when creating claims. Since we bill monthly, this adds extra time, confusion, and potential for human error when ensuring all copays are correctly applied.