EZClaim Reviews

“Worth the $ and training time

Pros

Highly customizable features and extensive help screens.

Cons

Integration was a bit confusing, but support is very helpful and patient.

“Great Service for a Great Priviileges

Pros

Setting up a new account with EZClaim and quickly starting billing was very beneficial. The software is not cumbersome or hard to navigate and makes inputting claims fairly easy. Even with limited billing experience or knowledge, you can still effectively and efficiently submit claims.

Cons

What I like least about EZClaim is its lack of integration with some practice management/EMR software. For instance, we use Practice Fusion with EZClaim, but they are not seamlessly integrated, which creates additional work to correct claims on the backend. Overall, its not a huge problem because we scrub our claims before submission, but seamless integration would be more useful. Also, there is no weekend or after-hours support, which can be frustrating when we experience issues during those times as we bill seven days a week.

“Ez Claim billing

Pros

We really liked the desktop version of this program. Now that it is online, there are features that should still be available but are not, like waiting lists, reminders, and messages.

Cons

Currently, I feel the online cost is too high. It should be around $25 per user instead of $50, considering it does not offer many features that the desktop version did. We also wish EZClaim and NextStep had better communication. We get reminders in NextStep, but they do not translate to the scheduler. Additionally, we need reminders that have nothing to do with clients.

“excellent billing software for billing/coding specialists

Pros

For context, I'm a healthcare provider who also manages "revenue cycle management" for our small multi-specialty clinic. We previously used a billing service, but with our low volume, it was more cost-effective to handle things ourselves. Now that everything is up and running, its simple to spend an hour or two at the end of the week entering claims, processing payments, and handling rejections and denials. The ability to auto-post remittances tied to EFT payments makes the whole process very straightforward. Its good at printing statements and invoices. While it is quirky, it works as expected. Given the complexity of revenue cycle management, I am impressed with EZClaim, and their support was helpful in setting everything up. It is the right tool for the job.

Cons

(Caveat: I have not tried more than one or two other pieces of software.) EZClaim seems to hit the sweet spot between price and functionality, but probably only for experienced coding/billing specialists. For providers less familiar with how this stuff works, there is a steep learning curve and a very involved setup process.

“Review

Pros

The integration aspects are a plus. Thank you.

Cons

We have had some problems accessing the program over the past year.

“My View

Pros

Simple to use with plenty of information that can be added.

Cons

I always have to reinstall the drive to get the program to open at least daily.

“easy to navigate

Pros

Easy to find what you need; navigating multiple tasks at once has been very helpful.

Cons

I can't tell how or why claims are denied.

“Finally a system to make billing easier

Pros

After 19 years with a problematic EMR billing program, it's amazing to see money coming in smoothly and quickly.

Cons

I wish more than one person could be on the program at once for small practices.

“EZ Claim Medical Billing software review

Pros

EZClaim is very adaptable for our billing needs, no matter the payer. We love the ability to duplicate repetitive data in claims, saving us valuable time.

Cons

Some data elements don't copy over from previously billed claims. We wish they would to eliminate duplicate entry claim to claim, especially on UB04 institutional claims.