Medical Practice, 101-500 employees
“Top tool for patient records”
Pros
We’ve been using Forcura for a while now, and it has really helped us track patient records more effectively. The system integrates seamlessly with our EHR and EMR systems, making it easier to access all relevant information in one place. It also includes a scanning feature which allows us to quickly upload documents into the system. Plus, the customer service team is always available if we have any questions or need additional help.
Cons
One of the major concerns about this software is that it doesnt offer a free trial or free version. But considering the features and value for money, we don’t think this is a major issue.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Medical Practice, 51-100 employees
“Reliable software for patient care”
Pros
The system combines referrals from different sources in one place, making it easier for us to manage and track them. It also has a secure messaging feature that makes communicating with other healthcare providers safer and simpler.
Cons
The pricing information isn't easily accessible on their website. Other than that, we are extremely satisfied with this software and would confidently recommend it to others!
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Clinical Practice, 11-50 employees
“Ideal for managing our practice”
Pros
Forcura has proven to be an invaluable tool for managing our practice. The document management feature is especially useful, helping us keep track of referrals and images with ease. We also appreciate the great customer support we’ve received.
Cons
The only downside is that the system doesn't offer a free trial or any kind of demonstration prior to purchase. However, the customer service team is always willing to answer our questions and provide us with additional information.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 11-50 employees
Less than a year
“High-Quality Product”
Pros
I adore this product! Its fantastic for electronic faxing and managing documents.
Cons
I wish I could send faxes and attach documents directly from the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
“Practical and affordable software”
Pros
I started using Forcura on the advice of a colleague, and its been great. Its easy to use and very comprehensive in its features. Weve used it to track referrals and patient data and the patient portal is a great addition. The price was also very good which was an added bonus!
Cons
The customer service could be better at times and apart from the patient portal, there isn't really any other way to communicate with patients.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Hospital and Healthcare , 101-500 employees
“Great tool for digital workflow”
Pros
Going paperless and using technology to get all work done is a great initiative. Forcura is pushing the limits of what it is capable of, starting with its initial platform to eliminate paper-based faxing and continuing with its connection with HCHB. The software’s messaging system is great and very secure. Users do not have to worry about any breach of privacy. I personally love their customer service. The staff goes out of their way to facilitate customers and answer all queries.
Cons
The reports are slow and difficult to process at times. I have been waiting for the Order Tracking Report to be fully functional for quite some time, so the reports section still needs some development. Moreover, the editing capabilities in Forcura can also be improved. Editing and viewing PDFs is sometimes quite a task and needs to be made easier for users. In the beginning, there were far too many updates, which led to frustration. But now that the system has greatly improved, that issue is resolved.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Medical Practice, 51-100 employees
“Easy-to-use with a smart Interface”
Pros
Its ease-of-use is one of the best features of the software. It is robust, and with one single click, I can assign documents to the patients. This makes it easier and quicker to process orders and faxes. Their staff has been very supportive and always responds to all my queries very promptly. Even for employees who are less tech-savvy, Forcura is incredibly user-friendly. They schedule a meeting time to demonstrate to you how everything works through various demos. On top of each document, they employ a barcode system to help link it to the correct client or patient.
Cons
It has many great features, but one major drawback is that if the barcode is not placed on top, the tool fails to detect it. This results in the attachment going into the "Inbound" folder, requiring users to access it manually. The fax feature works well, but the inability to fax documents via mobile phones is an issue. Also, the user interface could be improved. While it's not difficult to use, some adjustments could make it better.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“Outstanding tracking features”
Pros
I appreciate it for tracking and reporting the orders outstanding workflow is clear. It would be helpful to organize paperwork by clinician name or regionlocation for easier follow-up on missing documents.
Cons
Im frustrated by the uncertainty of whether paperwork uploads correctly leading to potential user errors on both the mobile app and computer. This lack of confidence among my staff hinders document processing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Medical Practice, 500+ employees
“Top-Tier Software for Practice Management”
Pros
Forcura is an easy-to-use platform, even for employees who are not very tech-savvy. The company offers outstanding customer service, including demo meetings to help users get familiar with the product. One of the best features of Forcura is its ability to integrate with Electronic Medical Records (EMR) systems, which streamlines tasks like Order Management, Referral Attachment, and data entry. The platform also uses a barcode system to automatically link uploaded documents with the correct clients or patients.
Cons
I have been using Forcura for the past 4 years, and the only downside I've encountered is that if the barcode is not positioned correctly on the document, it is automatically sent to the Inbound folder. The user then has to manually retrieve it and archive it in the correct patient's file.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 11-50 employees
Less than 6 months
“Best way to keep documents safe”
Pros
Its simple to use and store all my important documents scanning them into various locations.
Cons
I can't pinpoint any significant cons with this product.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Hospital & Health Care, 51-100 employees
More than a year
“Truly love It! Evolving for the Best”
Pros
Our Intake and medical records departments productivity has increased significantly. Mobile clinicians can access important documents directly from the web. The support provided is among the best Ive experienced.
Cons
Absolutely nothing. I was thrilled after implementation and still am three years later.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
Less than a year
“Great support team”
Pros
The simplicity is remarkable for my users and the support team is outstanding.
Cons
Overall nothing specific stands out. Initially the app was frustrating due to frequent updates but this was more on our end to implement and not a fault of Forcura.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“My experience with forcura”
Pros
I find the system easy to use and flexible. It's simple and user-friendly, so even if I'm not very tech-savvy, I can still use it smoothly.
Cons
Forcura could enhance the editing capability within the PDF view of documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Innovating for the future”
Pros
The ability to create processes that track data in real-time has saved us a lot of time and reduced overhead costs, which is invaluable. This product has really streamlined our orders and improved our cash flow. We've seen major improvements in order compliance, and our Pre-Claim Review Process in Illinois achieved 100% affirmation thanks to this product.
Cons
I have no complaints. This company actively listens to concerns and implements changes promptly when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Good product”
Pros
Now our EMR system electronically attaches and labels documents eliminating manual efforts. We also use it to separate combine label and fax out other non-patient-associated documents.
Cons
As an end user for orders I genuinely don't have any cons to mention. The software delivers exactly what was promised.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“Easy to use”
Pros
The softwares ease of use streamlined steps for returning signed orders for billing ability for field staff to capture images from patients homes and secure messaging feature are all notable.
Cons
The reports feature still needs improvement, as we have been waiting for the Orders Tracking Report to become fully functional for quite a while now.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“Turning effort Into results”
Pros
Forcura is actively breaking down paper-based barriers in the post-acute industry. From reducing paper-based faxing to integrating with HCHB theyre pushing the boundaries of paperless technology. The new Forcura Connect API should simplify platform integrations and enhance the products benefits.
Cons
The User Interface is okay, but it could be easier to use and feel more modern. Forcura is working on updates based on customer feedback, and we are excited to see the changes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Medical Practice, 500+ employees
More than a year
“Strong Intgration”
Pros
The integration with HCHB makes it easier to track referrals and orders.
Cons
The system struggles to identify current patients easily and I'd appreciate more detailed breakdowns in the order tracking reporting system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 51-100 employees
More than a year
“Trusted software, reliable support”
Pros
Forcura is very easy to use, with a simple interface that makes navigation easy. It can also be customized to fit my needs, and the support is great.
Cons
I haven't encountered any drawbacks with this software its a definite upgrade from my previous vendor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Above and beyond service”
Pros
It is easy to use, always reliable, and the customer service is exceptionally quick and efficient.
Cons
There's room for improvement in streamlining the process of editing user access to make it faster and more simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10